The automotive dealer management system market size is expected to reach US$ 9.50 billion by 2031 from US$ 4.28 billion in 2023. The market is estimated to record a CAGR of 10.5% from 2023 to 2031. The integration of generative Artificial Intelligence (AI) in dealer management businesses is likely to remain a key market trend.
The global automotive dealer management system market is experiencing significant growth owing to the rising technological advancements in the automotive industry. The rising use of digital technologies across the world enabled automakers to apply sophisticated solutions. The dealer management system is an ideal option for automotive firms that handle spare parts inventories and repair orders. The system uses customer relationship management (CRM) and business intelligence technologies to monitor manufacturer and customer connections. Several auto dealers also use this system to handle inventory and sales information. The dealer management system simplifies interactions among consumers, dealers, and original equipment manufacturers (OEMs). The system fulfils the specific requirements of automobile retail business. Many organizations use inorganic and organic techniques to grow the business of their dealer management system company in the automobile market. In June 2023, HBS Systems, Inc. collaborated with Record360 to speed up the inspection process, eliminate damage claims, and manage their assets. Record360 and HBS Systems, Inc. collaborated to optimize equipment inspection procedures utilizing NetView ECO dealer management software.
An automotive dealer management system (DMS) is designed specifically for car dealers and large equipment manufacturers in the automotive industry. It is a comprehensive suite of tools that helps dealers in managing various aspects of their business on a single integrated platform. A DMS allows dealers to monitor and manage their entire operation from a single interface, automating tasks and tracking metrics for maximum efficiency. In addition, it consolidates all the tools and functions required by dealerships, including finance, sales, workshops, parts, inventory, and administration components, into a single platform. A DMS facilitates effective communication and collaboration between different departments, ensuring that all areas of the dealership business work together seamlessly. With a strong DMS, dealers can accelerate the sales process and provide an enhanced buying experience for customers.
The desire for simplified operations, effective inventory management, and smooth and integrated sales processes at automobile dealerships drive the requirement for dealer management solutions. Automotive dealer management systems are used for lead management and sales analytics. Additionally, the solutions provide dealership staff with real-time information, allowing them to respond swiftly to client questions, handle transactions efficiently, and manage inventory properly. It helps them increase productivity and enhance customer experience. Automotive dealer management systems improve CRM by allowing dealers to track client contacts, manage leads, and offer tailored services. As a result, they can offer better consumer experience and gain consumer loyalty.
Companies are widely integrating their services with a dealer management system. In March 2024, General Motors partnered with auto supplier Magna and consultancy firm Wipro Limited to launch a virtual market place called SDVerse for buyers and sellers of automotive software. The new B2B platform is expected to effectively serve as an automotive app store for automotive software developers to hock their wares to car manufacturers and other potential customers. General Motors claims SDVerse will overcome current inefficiencies in the shopping and implementation of embedded vehicle software while providing a transparent storefront that buyers and sellers can trust.
The global automobile industry is undergoing a massive paradigm change as the number of connected and autonomous cars grows. The adoption rate of dealer management systems in transportation and logistics applications is predicted to grow rapidly due to the rising popularity of autonomous cars since it allows for a quick analysis of vehicle performance and inefficiencies. The growing inclination toward autonomous automobiles is attributed to technological improvements, customer desire for fully automated vehicles, affordability, and safety. Automakers are increasing their spending on developing self-driving passenger cars, commercial buses and trucks, and robot taxis. This, in turn, is expected to offer lucrative opportunities for the automotive dealer management system market growth during the forecast period.
Key segments that contributed to the derivation of the Automotive Dealer Management System Market analysis are component, industry vertical, deployment, and organization size.
The regional trends and factors influencing the Automotive Dealer Management System Market throughout the forecast period have been thoroughly explained by the analysts at Insight Partners. This section also discusses Automotive Dealer Management System Market segments and geography across North America, Europe, Asia Pacific, Middle East and Africa, and South and Central America.
| Report Attribute | Details |
|---|---|
| Market size in 2023 | US$ 4.28 Billion |
| Market Size by 2031 | US$ 9.50 Billion |
| Global CAGR (2023 - 2031) | 10.5% |
| Historical Data | 2021-2022 |
| Forecast period | 2024-2031 |
| Segments Covered |
By Component
|
| Regions and Countries Covered | North America
|
| Market leaders and key company profiles |
The Automotive Dealer Management System Market market is growing rapidly, driven by increasing end-user demand due to factors such as evolving consumer preferences, technological advancements, and greater awareness of the product's benefits. As demand rises, businesses are expanding their offerings, innovating to meet consumer needs, and capitalizing on emerging trends, which further fuels market growth.
Market players density refers to the distribution of firms or companies operating within a particular market or industry. It indicates how many competitors (market players) are present in a given market space relative to its size or total market value.
Major Companies operating in the Automotive Dealer Management System Market are:
Disclaimer: The companies listed above are not ranked in any particular order.
The automotive dealer management system market is evaluated by gathering qualitative and quantitative data post primary and secondary research, which includes important corporate publications, association data, and databases. A few of the developments in the automotive dealer management system market are listed below:
(Source: Dominion, Press Release, May 2024)
(Source: CDK, Press Release, May 2024)
The "Automotive Dealer Management System Market Size and Forecast (2021–2031)" provides a detailed analysis of the Market covering the areas mentioned below:
The List of Companies - Automotive Dealer Management System (DMS) Market
Asia Pacific is anticipated to grow with the highest CAGR over the forecast period 2024-2031.
The automotive dealer management system (DMS) market was valued at US$ 4.28 billion in 2023 and is projected to reach US$ 9.50 billion by 2031; it is expected to grow at a CAGR of 10.5% during 2023–2031.
Integration of Generative AI in dealer management business is the future trends of the automotive dealer management system (DMS) market.
Rising technological advancement in automotive industry and growing demand for streamlined operations are the driving factors impacting the automotive dealer management system (DMS) market.
The North America held the largest market share in 2023, followed by Europe and Asia Pacific.
The key players, holding majority shares, in automotive dealer management system (DMS) market includes CDK Global LLC, Wipro, Oracle, SAP SE, Automate, Dominion, Dealerbuilt, Tekion, PBS System Inc., and Autosoft Inc.