Courier management software (CMS) is a software tool that is used to manage package delivery services, including distribution, route and schedule work, warehousing, and cross-docking operations. This software streamlines the entire business and increases efficiency, productivity, and control over the whole process, boosting the demand’s courier management software market. Moreover, courier companies are increasingly focusing on adopting courier management software due to the flexibility to access the customer and supplier information on a real-time basis, which helps transportation and logistics providers reduce errors. Courier Management Software is an easy-to-use solution designed explicitly for the courier, messenger, expediting, and distribution industries. Offer real-time delivery tracking, barcode scanning, and signature capture. A courier management system is business software which simplifies courier management and routing. A CMS streamlines all of the tasks like planning and optimizing delivery routes. A courier service is a company, usually a private firm, that facilitates parcels and essential documents.
Datatrac Corporation, Zoom, Digital Waybill, Shipox Inc., and Key Software Systems– PROMINENT MARKET PARTICIPANTS IN COURIER MANAGEMENT SOFTWARE MARKET
The courier management software market witnesses high competition in terms of the development of advanced solutions for courier. For instance, Route4Me is a cloud-based fleet management solution designed for small, midsize and large businesses. Primary features include route planning and routing guides. It allows to type-in or upload customer addresses and plan a route for them. End users can also track driver progress on routes in real-time and manually move customers from one route to another. Users can plan routes to fit daily, weekly, monthly, seasonal or on-demand schedules. Routes can be round trip, round trip with set time restrictions or designed to end anywhere. Route4Me includes a “command center,” where users can see an overview of their entire company. Also, drivers and vehicles can be reassigned to different routes and drivers can make notes. A few key players operating in the courier management software market include Courier Software Ltd.; CourierManager (Net Interaction SRL); Datatrac Corporation; Digital Waybill; Key Software Systems; Linbis, Inc.; Metafour UK Ltd.; Sagar Informatics Pvt. Ltd.(SIPL).; Shipox Inc; and Zoom.
Most of the market initiatives were observed in North America and APAC region, which have a high potential of market-related products, solutions, and services. Few of the important market initiatives from the industry are mentioned below:
| Year | News | Region |
| 2017 | Datatrac has released a New POD Email Feature. The company’s systems could send PODs to the customer via email. Release 6.8.432 includes sending the signature image in the email and the POD name for each pickup and delivery. | North America, Europe |
| 2018 | Elite EXTRA’s tremendous experience in optimized dispatch and operations management solutions coupled with Datatrac’s industry experience, eTrac technology, and back-office software ensures that Datatrac can power the final mile with a best-in-class application that isn’t a quick-fix solution. The partnership will bring new opportunities and tools to the final mile carrier and is truly an example of best in class partners in separate markets coming together to create the best, most flexible solution available. | North America, Europe |
