Workplace services allow an organization’s workforce to work from anywhere and anytime in a protected environment. With robust workplace services, a business can enhance the potential of its workplace by optimizing employee experiences and business performance. The services comprise end-user outsourcing and tech support services in order to offer automated service, integrated support, and cloud support services to end users. It helps to upgrade workforce collaboration and productivity. It also delivers a strategic instrument that supports business goals in all verticals. The well-established IT infrastructure and small & medium and large enterprises across all the regions are demanding workplace services. Enterprises of all sizes are anticipated to invest in innovative and latest technologies to operate their business effectively. Enterprises across the world are using workplace services to boost their businesses and optimize their business efforts to ensure the lowest possible investment requirements in various processes.
DXC TECHNOLOGY, WIPRO, IBM CORPORATION, TATA CONSULTANCY SERVICES, AND COGNIZANT – PROMINENT MARKET PARTICIPANTS IN WORKPLACE SERVICES MARKET
Workplace service is likely to gain huge traction and visibility in the coming years since businesses and workers are recognizing several advantages of supporting people who need to have corporate resources available to them irrespective of their device, geographic area, or what assets they want to access. The swift change in technology, the influx of cloud and mobility in businesses, and the skilled workforce have produced the requirement for a single point of connection, which has the ability to manage IT-related concerns. This requirement is likely to surge the demand for workplace services during the forecast period. Increase in adoption of technological changes in cloud and mobility by organizations and growth in the transformation of the workplace by small & medium enterprises are also likely to boost the market growth in the coming years.
The workplace services market is analyzed on the basis of service type, organization size, vertical, and geography. Based on service type, the workplace services market is segmented into end-user outsourcing services and tech support services. In terms of organization size, the workplace services market is segmented into small and medium-sized enterprises and large enterprises. Based on vertical, the workplace services market is categorized into media and entertainment, BFSI, consumer goods and retail, manufacturing, healthcare and life sciences, education, telecom- IT and ITES, energy and utilities, government and public sector, and others. In terms of geography, the workplace services market is segmented into five major regions—North America, Europe, Asia Pacific (APAC), the Middle East & Africa (MEA), and South America (SAM).
DXC Technology, Wipro, IBM Corporation, HCL Technologies, TCS, NTT Data, CompuCom, ATOS, UNISYS, Fujitsu, Cognizant, and Accenture PLC are the key players profiled in the report during this market study. Additionally, several other important market players were studied and analyzed during this market research study to get a holistic view of the global workplace services market and its ecosystem.
Most of the market initiatives were observed in APAC, which have a high potential of workplace services providers. Few of the important market initiatives and product developments from the industry are mentioned below:
|
Year |
News |
Region |
|
2020 |
Wipro announced it has partnered with Citrix and Microsoft, under the partnership Wipro will leverage host services offered by Citrix and Microsoft in order to for rapid and secure deployment of reliable digital workspaces (including application suites). |
APAC |
|
2020 |
Fujitsu announced it has signed aa two-year agreement with HMRC, under the agreement Fujitsu will provide its Digital Workplace Services to HMRC. |
APAC |
