Wireless intercom is a telecommunication device that enables communication between intercom stations without the need to use copper wires to connect these stations. A wireless intercom is an electronic device which enables room-to-room or building-to-building voice communication. Rapid infrastructural growth and industrialization in the developed as well as developing nations have led the wireless intercom market players to witness significant demand for the same. Growth of the market is majorly attributed to increasing security & surveillance concerns among end users. Owing to the low entry barrier to the market, several startups, and tier 2 companies are emerging in the market and offering their products at a competitive price, which is increasing the degree of competition, thereby creating a substantial revenue generation stream for the players. Wireless intercoms have gained immense traction over the past few years, mainly owing to the flexibility and security they offer to businesses. Wireless intercoms have diverse functionality and are used in security systems across various commercial and industrial sectors. Smart devices, such as smartphones and IP intercoms, are connected to create the optimum ease for the end user through the cloud. Today, several organizations are integrating access control and video surveillance to improve the efficiency of communication systems. Most wireless intercom solutions present in the market can be integrated with security and surveillance systems, thereby offering improvement in the scalability of the surveillance ecosystem. Moreover, advanced wireless intercom solution for the residential sector is the easiest way to provide security with advanced audio and video-based surveillance systems. Solution providers offer video camera features in the intercom system to record video footage of visitors, which may help to track and find criminals.
Clear-Com LLC, Panasonic Corporation, RTS Intercom Systems, Telephonics Corporation, and VTech Holdings Limited are the top five market players operating in the wireless intercom market. The listing/positioning of key players is derived by considering multiple parameters such as overall revenue, segment revenue, brand image, current wireless intercom solution & service portfolio, R&D expenditure, customer/user base, geographic reach, new product/service launches, market initiatives, mergers & acquisitions, and other market-related activities. ALCATEL-LUCENT S.A. (NOKIA CORPORATION), Aiphone Corporation, Commend International GmbH, Riedel Communications GmbH & Co. KG, and Wisycom Srl are few other notable players that were studied during the market study. In addition to these players, multiple other leading global and regional market players, emerging companies, market disruptors and niche market players were studied and analyzed during the course of this study.
CLEAR-COM LLC, PANASONIC CORPORATION, RTS INTERCOM SYSTEMS, TELEPHONICS CORPORATION, AND VTECH HOLDINGS LIMITED – PROMINENT MARKET PARTICIPANTS IN WIRELESS INTERCOM MARKET
The market for wireless intercom is segmented into type, technology, application, industry, and geography. Based on type, the market is segmented into outdoor intercom and indoor intercom. In 2019, the outdoor intercom segment held the largest share of global wireless intercom market. On the basis of technology, the market is divided into Wi-Fi band, radio frequency, and others. In 2019, the radio frequency segment held the largest share of global wireless intercom market. Based on application, the market is segmented into residential and commercial. In 2019, the commercial segment held the largest share of global wireless intercom market. On the basis of industry, the market is divided into hospitality, retail, transportation & logistics, event management, security & surveillance, and others. In 2019, the security & surveillance segment held the largest share of global wireless intercom market. Geographically, the market is segmented into five major regions—North America, Europe, Asia Pacific (APAC), the Middle East and Africa (MEA), and South America (SAM). In 2019, North America held the largest share followed by Asia Pacific and Europe. Asia Pacific is projected to be the fastest growing region from 2020 to 2027.
As the global market proceeds to recover from the impact of the ongoing COVID-19 pandemic, offices and business organizations explore the different alternatives to improve workplace safety without compromising communication. Sales of wireless intercoms over the commercial sector were moving in an upward trajectory before the COVID-19 pandemic. They are further anticipated to increase in 2020, as offices gear up to resume on-premise operations and the relaxations in lockdown rules. Various market players operating in the current wireless intercom market are increasingly leaning toward expanding wireless intercom solutions to work on mobile devices. Also, as remote working is estimated to stay in vogue for an uncertain period in several organizations, several new wireless intercom systems are being developed to cater to these requirements.
Most of the market initiatives were observed in APAC region, which has a high potential for wireless intercom providers. Few of the important market initiatives and product developments from the industry are mentioned below:
| Year | News | Region |
| 2020 | Riedel Communications had announced that the western Australian academy of performing arts had migrated its production communications infrastructure to Riedel’s Bolero wireless intercom systems by replacing an obsolete wired system. The bolero offers crystal clear, efficient, and easy-to-manage communications for academy performance crews at both on-campus and off-site venues. | APAC |
| 2019 | COMMEND and HARMAN partnered together to deliver Tunnel Communication & Public Address solution. | APAC |
