Middle East & Africa Revenue Assurance Market to Grow at a CAGR of 8.4% to reach US$ 728.99 million from 2022 to 2030

The Middle East & Africa revenue assurance market size is estimated to grow from US$ 381.20 million in 2022 to US$ 728.99 million by 2030; it is projected to grow at a CAGR of 8.4% from 2022 to 2030.

Analyst Perspective:

The Middle East & Africa revenue assurance market has grown significantly in recent years. The revenue assurance market in the MEA is experiencing significant growth, driven by factors such as the rise in favorable business environments and the provision of solid customer support. Above factors contribute to developing and expanding these solutions that help businesses optimize revenue streams, mitigate risks, and enhance operational efficiency.

Market Overview:

Revenue assurance is a crucial process businesses employ to identify, analyze, mitigate, and prevent revenue leakage through various measures. It aims to reduce the risks of financial losses due to errors, inaccuracies, or inefficiencies in revenue-related activities. It encompasses multiple internal and external activities, including auditing, reconciliation, budgeting, and reporting, to ensure that the income generated from business operations is accurate, secure, and compliant. Factors such as the rise in internet penetration, favorable business environment, and strong customer support fuel the growth of the revenue assurance market in the MEA.

Technological enhancements, particularly in big data and machine learning (ML), are revolutionizing the revenue assurance market in the Middle East & Africa. These advancements empower businesses to manage and optimize their revenue streams effectively, leading to increased profitability and operational efficiency. Big data analytics allow organizations to gather and analyze vast amounts of data from sources, including customer transactions, billing systems, and network operations. By leveraging advanced analytics techniques, businesses can gain valuable insights into their revenue generation processes, identify potential revenue leakages, and proactively address them. This proactive approach helps minimize financial losses and ensures accurate billing and revenue recognition.

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Middle East & Africa Revenue Assurance Market: Strategic Insights

Middle East & Africa Revenue Assurance Market

• Market Size 2022
  US$ 381.20 Million
• Market Size 2030
  US$ 728.99 Million

Market Dynamics

GROWTH DRIVERS

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FUTURE TRENDS

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OPPORTUNITIES

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Regional Overview

• Middle East and Africa

Market Segmentation

Component

• Solution
• Services

Deployment

• On-premise and Cloud-based

Organization Size

• SMEs and Large Enterprises

Vertical

• BFSI
• Hospitality
• Telecom
• Utilities

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Revenue Assurance Market Driver:

Increasing Favorable Business Environment & Strong Customer Support to Drive Middle East & Africa Revenue Assurance Market Growth

The MEA has witnessed the emergence of favorable business environments characterized by progressive regulatory frameworks, government support, and growing investor confidence. These factors have fostered a conducive atmosphere for businesses to flourish and expand their operations while also driving the MEA revenue assurance market.  A favorable business environment encourages companies to invest in these solutions to safeguard revenue streams, prevent financial leakages, and maintain compliance with regulatory requirements. Additionally, the availability of advanced technologies and infrastructure facilitates the implementation of revenue management measures, further boosting market growth. According to the International Monetary Fund, Saudi Arabia country in the MEA is poised to emerge as one of the global leaders in economic growth in 2023, driven by comprehensive pro-business reforms, a substantial increase in oil prices, and a surge in production. Following a recession caused by the COVID-19 pandemic in 2020, the country is projected to experience a remarkable recovery with a forecast GDP expansion of 7.6%. This growth rate is the highest in nearly ten years and signifies the positive impact of Saudi Arabia's business-friendly initiatives and the resilience of its economy.

Revenue Assurance Market Segmentation and Scope:

The revenue assurance market is categorized on the basis of component, deployment, organizational size, and vertical. Based on the component, the revenue assurance market is bifurcated into solutions and services. In terms of deployment, the revenue assurance market is segmented into on-premises and cloud. Based on organization size, the revenue assurance market is segmented into SMEs and large enterprises. In terms of vertical, the revenue assurance market is segmented into BFSI, hospitality, telecom, utilities, and others.

Segmental Analysis:

The revenue assurance market is segmented by component into solutions and services. The solution segment held the largest share of the revenue assurance market in 2022. The solutions segment plays a crucial role in the revenue assurance market, offering a range of innovative tools and technologies that help businesses ensure the accuracy and integrity of their revenue streams. These solutions help to address complex challenges in industries, including telecommunications, banking, retail, and healthcare. These solutions provide comprehensive capabilities to monitor, analyze, and manage revenue-related processes, enabling businesses to identify and rectify revenue leakages, fraud, and billing errors. These solutions leverage advanced technologies such as data analytics, machine learning, and artificial intelligence to detect revenue data anomalies, patterns, and discrepancies. Thus, considering the above advantages, the solution segment is positively influencing the revenue assurance market.

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Revenue Assurance Market Regional Analysis:

The revenue assurance market in the UAE has witnessed substantial growth, primarily due to its expansion. The rise in internet penetration is one of the major factors attributing to the revenue assurance market growth in the country. As internet usage continues to develop, businesses operating in the country are expected to continue their operations online, leading to more and more digital payments. Furthermore, according to the analysis of a prominent consulting firm, at the beginning of 2023, the UAE boasted a staggering 99% internet penetration, with approximately 9.38 million individuals actively using the internet in the country. Such trends are anticipated to propel the industry growth in the near future. Additionally, according to Ookla's data, the median mobile internet connection speed in the UAE experienced a gain of 2.3%, equivalent to an increase of 3.08 Mbps, during the twelve months leading up to the start of 2023.

Key Player Analysis:

Amdocs Ltd, Nokia Corp, Tata Consultancy Services Ltd, Subex Ltd, LATRO Services Inc, Araxxe SAS, Substratal Solutions Pvt Ltd, BDO South Africa Inc, Panamax Inc, and Adapt IT Holdings Proprietary Ltd are among the vital revenue assurance market players profiled in the report.

Recent Developments: 

Inorganic and organic strategies such as mergers and acquisitions, new product launches, expansion, and diversification are highly adopted by companies in the revenue assurance market. A few recent key developments in the revenue assurance market are listed below: 

• In June 2023, Subex, a telecom analytics solution provider, was awarded a five-year contract with inwi, a major telecom operator in Morocco, to transform their existing Revenue Assurance and Fraud Management (RAFM) system to HyperSense Business Assurance and Fraud Management, including Managed Services support. By deploying the HyperSense platform, inwi will benefit from a more advanced and sophisticated system with greater automation and best-in-class AI/ML capabilities. These capabilities will enable inwi to identify and prevent revenue leakages and fraud more efficiently.
• In April 2022, LATRO bolsters telecom revenue protection efforts with the appointment of Jacob Howell as director of corporate strategy. This strategic move underscores LATRO's dedication to fostering innovation within the telecom sector and fortifying its position as a pioneer in analytics-driven telecom solutions.
• In May 2023, Cable & Wireless Seychelles selected LATRO for revenue assurance and fraud management. The solution chosen, Versassure, is based on innovative, high-performance big data architecture with advanced real-time analytics, reporting, and reconciliation functions.
• In February 2023, Digital financial solutions provider Panamax acquired Acute Informatics, an enterprise digital core banking solution provider and IT consultancy firm. The acquisition of India-based Acute for an undisclosed sum is set to boost Panamax's global digital finance and core banking offering.
• In December 2022, LATRO, a global provider of telecommunications revenue assurance and fraud management (RAFM) product and services solutions, announced the extension of their services agreement with inwi. LATRO has supported inwi in fighting fraud within the country for nearly a decade.
• In August 2021, Subex announced that it had been awarded a seven-digit, five-year contract from Dhiraagu, the leading telecom operator of Maldives, to provide its integrated Revenue Assurance and Fraud Management (iRAFM) solution. Through the deployment, Dhiraagu upgraded its systems and consolidated its standalone assurance functions to equip itself better for the 5G era.
• In August 2021, Subex Ltd. extended its partnership with telecom operator Robi to upgrade its existing integrated revenue assurance and fraud management (iRAFM) system. Through this upgrade, Robi leveraged the artificial intelligence/machine learning (AI/ML) capabilities of Subex's revenue assurance and fraud management solutions to tackle new-age telecom threats in the region and deliver a superior customer experience as it looks to provide services built on 5G.
• In December 2020, Subex announced that it had been selected by STC to deploy an integrated Revenue Assurance and Fraud Management (iRAFM) solution. This deal marked another chapter in the long-standing partnership between Subex and STC through the earlier deployments of ROC Revenue Assurance and an award-winning Fraud Management engagement.
• In January 2020, Subex extended its agreement with Jawwal, a Palestine-based MNO, to provide its ROC RA platform for the next five years. The collaboration entails adopting the ROC revenue assurance platform, which will allow Jawwal to cover its recently released digital services while also improving revenue streams and reducing risks.

Middle East & Africa Revenue Assurance Report Scope