North America Courier Express and Parcel Market Share by 2030

The North America courier express and parcel market was valued at US$ 215.80 billion in 2022 and is projected to reach US$ 330.56 billion by 2030; it is expected to register a CAGR of 5.5% during 2022–2030.

Analyst Perspective:

The North American courier express and parcel market consists of a sophisticated and dynamic process that is carefully structured to convey goods from warehouses to customers' doorsteps as quickly as possible. Customers including manufacturing, retailers, e-commerce agencies, individuals, and many small and medium-size businesses seek transport facilities to courier their products from one place to another at a faster pace. Orders are often placed through e-commerce platforms or retail shops, sparking a series of cautiously coordinated processes. Retailers process orders and manage inventory in strategically located warehouses, optimizing availability for on-time delivery.

The North america courier express and parcel market ecosystem constitutes a network of diverse stakeholders, technology integrations, logistical infrastructures, and evolving consumer behaviors. The primary stakeholders are e-commerce giants and retailers, then logistics companies come into the picture. These organizations take help from technological companies that offer tools such as route optimization and delivery management. Apart from software companies, many drone manufacturers and service providers play a notable role in the courier express and parcel market.   

Market Overview:

Courier express and parcel refers to logistics and postal companies that primarily transport consignments/parcels with comparatively low volume and weight, e.g., letters, small packages, documents, or small items. Parcel shipping measures parcel volume shipments with weights up to 31.5 kg for business-to-business, business-to-consumer, and consumer-to-consumer.

The North America courier express and parcel market is projected to experience significant growth with various driving factors, such as rising e-commerce sales, robust economic expansion, and the escalated need for faster delivery solutions. Also, leading players are investing in technological innovations such as the adoption of electric vehicles and automated sorting systems for parcel deliveries, and growing government initiatives. In December 2023, JD Logistics expanded its express delivery service to countries across North America and Europe. JD Logistics, the logistics arm of Chinese e-commerce giant JD.com, has announced the launch of its international express delivery service. Currently available in Shenzhen and Guangzhou, the expansion will initially cover 23 countries across North America and Europe, facilitating one-way deliveries from China.

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North America Courier Express and Parcel Market: Strategic Insights

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Market Driver:

Increasing E-Commerce Retail Sales with Surge in Internet Users is Driving the North America Courier Express And Parcel Market Growth

The number of internet users across North America reached 439.76 million, and around 90.0% of the people in North America were connected to the Internet in 2023. Currently, 348 million people shop online in North America, and the number of people shopping online is likely to reach 50 million by 2025.

The growing number of online shoppers with the surge in Internet users in North American countries such as the US, Canada, and Mexico is the major factor driving the growth of courier express and parcel market. During the COVID-19 pandemic, there was a massive increase in online orders that subsequently propelled the demand for parcel shipping. The volume of parcel shipments in the US increased by 64% between 2014 and 2022, i.e., from 13.2 billion to 21.2 billion parcels. Revenues from retail e-commerce increased at higher rates in the US between 2017 and 2022. Retail e-commerce sales increased from US$ 459 billion in 2017 to almost US$ 905 billion in 2022. The popularity of retail e-commerce is a major factor driving the North America courier express and parcel market growth.

Segmental Analysis:

Based on business type, the North America courier express and parcel market share is segmented into B2C, B2B, and C2C. Among these, B2C held the largest share in 2022, primarily owing to rising online shopping trends with the surge in demand from e-commerce. More than 70% of North Americans shopped online. In 2022, there were ~268 million digital buyers in the US, expected to reach 285 million by 2025. These B2C customers are expected to offer significant opportunities for various e-commerce companies. Whole Foods, Nike, and Petco connect with each customer.

Business to consumers (B2C) refers to selling goods directly from the firms to consumers who are the end users of that product or service. B2C companies are firms that sell directly to consumers without any mediators. Major B2C companies include Amazon.com, Meta, eBay, Netflix, and The New York Times Co. Increasing e-commerce sales in North America owing to rising consumer preference toward online shopping is the major factor driving the courier express and parcel market for the B2C segment. According to the US Department of Commerce, e-commerce sales in the US reached ~US$ 1.03 trillion in 2022 and increased from US$ 960.44 billion in 2021. Thus, the remarkable e-commerce product or service growth propels the courier express and parcel market for the B2C segment.

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Regional Analysis:

The north america courier express and parcel market share is growing at a moderate pace with the increasing adoption of automation and advanced technologies for parcel deliveries. In April 2021, Amazon.com, Inc. expanded its investment in building a fulfillment center in Fort Wayne (Indiana, US). In addition, key players are launching additional shipping routes to improve efficiency and provide last-mile deliveries.

In November 2023, UPS launched large-scale picking automation at its Kentucky warehouse, US. UPS Supply Chain Solutions Inc. announced a new agreement with Geek+ (a developer of autonomous mobile robots). The company’s warehouse is situated near Louisville (Kentucky, US). The company has planned an investment of around US$ 79 million to adopt this Pop-Pick solution, with over 700 robots set to be deployed at the US$ 79 million (£63m) facility, which is named the ‘Velocity’ warehouse.

In May 2023, Instacart (a grocery technology company in North America) announced its partnership with PetSmart (a pet retailer) to offer same-day delivery from the Instacart Application. The company has nearly 1,500 PetSmart stores across the US to offer same-day delivery from its 150 PetSmart stores across Canada.

Thus, the expansion of such facilities and rising partnerships between retailers and delivery companies are likely to stir the growth of the North American courier express and parcel market during the forecast period. The North America courier express and parcel market has been segmented into 3 major countries: the US, Canada, and Mexico.

Key Player Analysis:

United Parcel Service Inc, Purolator Inc, TForce Logistics LLC, Lone Star Overnight LLC, Amazon.com Inc,     Deutsche Post AG, Intelcom Courrier Canada Inc, Updater Services Ltd., Better Trucks Inc, OnTrac Logistics Inc, Canada Post Corp, Canpar Express Inc, General Logistics Systems BV, FedEx Corp, and, Pitney Bowes Inc are the prominent courier express and parcel market players in the market.

Recent Developments in North America Courier Express and Parcel Market

Inorganic and organic strategies such as mergers and acquisitions are highly adopted by companies in the North America courier express and parcel market. The market initiative is a strategy adopted by companies to expand their footprint across the world and to meet the growing customer demand. The market courier express and parcel market players present in the market are mainly focusing on product and service enhancements by integrating advanced features and technologies into their offerings. A few recent developments by key players in the North America courier express and parcel market are listed below:

North America Courier Express and Parcel Report Scope