North America Dealer Management System Market Overview and Growth by 2027

The dealer management system market in North America is expected to grow from US$ 2,678.07 million in 2019 to US$ 3,438.70 million by 2027; it is estimated to grow at a CAGR of 5.3% from 2020 to 2027.

The US, Canada, and Mexico are major economies in North America. Rising enhancements in automotive industry is driving the North America dealer management system market. From the past few decades, the automotive industry has experienced numerous technological advancements. The impact of modern technology has shaped the industry over the course. The advent of digital technology across North America made it possible for automobiles to implement advanced solutions. The dealership management system is an optimal solution for the companies working in the automobile sector that take part in spare parts inventory and work order management. The system incorporates customer relationship management (CRM) and business intelligence tools to track manufacturer and customer relationship. The dealership management system fulfills the needs and demands of the automotive industry. Several car dealers are highly using this system to manage inventory and sales.

The dealer management system streamlines interactions between the customers, dealers, and OEMs. The system supports the unique needs of the retail automotive industry. It facilitates the sale of new and used vehicles, repair and maintenance services, consumer financing, and vehicle and parts inventory management. Besides, it allows financial reporting, cash flow management, and payroll services. The system incorporates with OEM data processing systems and allow automotive retailers to order vehicles and parts, process warranties, and receive vehicle records. Thus, heavy adoption of innovative dealer management systems in the automotive industry is propelling the market growth.  

North America region is severely affected by the COVID-19 pandemic. North America is one of the most important regions for adopting and developing new technologies due to favorable government policies to boost innovation, the presence of a huge industrial base, and high purchasing power, especially in developed countries such as the US and Canada. Hence, any impact on the growth of industries is expected to affect the economic growth of the region negatively. The global pandemic has resulted in lockdown, which ravaged businesses across the region and forced the auto dealerships to suspend operations. Auto dealers work on a dealer management system to get data updated in real-time. Thus, due to the closed business of dealers, the market for dealer management systems slightly affected in 2020. However, amidst the lockdown in the US, dealership services were opened in certain states of the country, as stated by Forbes. The auto dealers took permission from the US government to run the business during the pandemic since it is one of the crucial businesses, especially in the transport industry. As per the National Automobile Dealers Association (NADA), the US government allowed the auto dealership business. Since auto dealers were back in business, the demand for the system upsurges in the region. The market players manage to offer their solutions remotely even in the pandemic. The impact of COVID-19 is short-term; it is likely to decrease in the coming months.

With the new features and technologies, vendors can attract new customers and expand their footprints in emerging markets. This factor is likely to drive the North America dealer management system market. The North America dealer management system market is expected to grow at a good CAGR during the forecast period.

North America Dealer Management System Market Segmentation

North America Dealer Management System Market – By Deployment

• Cloud
• On-Premise

North America Dealer Management System Market – By Application

• Automotive
• Construction
• Mining
• Agriculture
• Others

North America Dealer Management System Market, by Country

• US
• Canada
• Mexico

North America Dealer Management System Market - Companies Mentioned

 

• Adam Systems
• Autosoft, Inc.
• BiT Dealership Software, Inc.
• CDK Global LLC
• Cox Automotive
• DealerBuilt
• Dominion Enterprises
• e-Emphasys Technologies Inc.
• Integrated Dealer Systems

North America Dealer Management System Report Scope