Retail Segment to Dominate APAC Self-Service Kiosks Market during 2019–2027
According to The Insight Partners market research study on “APAC Self-Service Kiosks Market to 2027 – COVID-19 Impact and Regional Analysis and Forecast by Component, Type, and End User” is expected to reach US$ 5,349.56 million by 2027 from US$ 2,311.40 million in 2019. The market is estimated to grow at a CAGR of 11.3% from 2020 to 2027. The report provides trends prevailing in the APAC self-service kiosks market along with the drivers and restraints pertaining to the market growth. Payment gateway systems and self-service kiosks getting highly interwined is the major factor driving the growth of the APAC self-service kiosks market. However, issues such as excessive installation and maintenance prices hinders the growth of APAC self-service kiosks market.
The APAC self-service kiosks market is segmented on the bases of component, type, end-user, and country. Based on component, the market is segmented into hardware, software and service. Hardware segment accounted for the highest market share in 2019. On the basis of type, the market is segmented into information, ticketing and check in, employment. Information segment accounted for the highest market share in 2019. In terms of end user, the APAC self-service kiosks market is divided into retail, hospitality, healthcare, financial services, and others. Retail segment held the largest market share in 2019.
APAC comprises the world’s two most populated countries—India and China, which are also hubs of key retailers, hospitals, restaurants, malls, and real estate. The subsequent disruption in production and operation processes due to the COVID-19 outbreak has led to the hindrance of export and import of raw material and goods from China and India. Due to limited revenue growth in 2020, several owners of retail stores, malls, restaurants, and theme parks have postponed their plans of implementing self-service kiosks. However, as COVID-19 recovery rate has begun improving each day, self-service kiosks are likely to gain traction. It is anticipated to boost consumer spending by ~30% (as per the industry experts). Therefore, enterprises are expected to invest in and implement kiosks in the coming months of 2021, which would, in turn, surge the demand for self-service kiosks. The impact of COVID-19 pandemic on APAC self-service kiosks market was marginal in 2020.
Acrelec SAS; Diebold Nixdorf, Inc.; Embross; Gemalto NV (part of Thales Group); NCR Corporation; Posiflex Technology, Inc; VeriFone, Inc. are among the leading companies in the APAC self-service kiosks market. The companies are focused on adopting organic growth strategies such as product launches and expansions to sustain their position in the dynamic market. For instance, Gemalto, partnered with IER, a provider of terminals and integrated solutions for air and rail travel networks, have teamed to create "Fly to Gate," an end-to-end, self-service airport experience for travelers, according to a press release.
The report segments the APAC Self-Service Kiosks Market follows:
APAC Self-Service Kiosks Market – By Component
- Hardware
- Software
- Service
APAC Self-Service Kiosks Market – By Type
- Information
- Ticketing and Check In
- Employment
APAC Self-Service Kiosks Market – By End User
- Retail
- Hospitality
- Healthcare
- Financial Services
- Others
APAC Self-Service Kiosks Market – By Country
- China
- Japan
- India
- South Korea
- Australia
- Rest of APAC
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