CRM Analytics Market Scope and Size by 2031
The CRM Analytics Market is expected to register a CAGR of 10.9% from 2024 to 2031, with a market size expanding from US$ XX million in 2024 to US$ XX Million by 2031.
The report is segmented by Type (Sales and Marketing Analytics, Customer Analytics, Contact Center Analytics, Others), Deployment Mode (On-Premise, Cloud), Industry Vertical (BFSI, Retail, IT and Telecom, Automotive, Healthcare, Manufacturing, Others). The global analysis is further broken-down at regional level and major countries. The report offers the value in USD for the above analysis and segments
Purpose of the Report
The report CRM Analytics Market by The Insight Partners aims to describe the present landscape and future growth, top driving factors, challenges, and opportunities. This will provide insights to various business stakeholders, such as:
- Technology Providers/Manufacturers: To understand the evolving market dynamics and know the potential growth opportunities, enabling them to make informed strategic decisions.
- Investors: To conduct a comprehensive trend analysis regarding the market growth rate, market financial projections, and opportunities that exist across the value chain.
- Regulatory bodies: To regulate policies and police activities in the market with the aim of minimizing abuse, preserving investor trust and confidence, and upholding the integrity and stability of the market.
CRM Analytics Market Segmentation
Type
- Sales and Marketing Analytics
- Customer Analytics
- Contact Center Analytics
Deployment Mode
- On-Premise
- Cloud
Industry Vertical
- BFSI
- Retail
- IT and Telecom
- Automotive
- Healthcare
- Manufacturing
Geography
- North America
- Europe
- Asia Pacific
- Middle East and Africa
- South and Central America
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CRM Analytics Market: Strategic Insights
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Speak to AnalystCRM Analytics Market Growth Drivers
- Growth in E-commerce and Digital Marketing: The phenomenal rise in e-commerce and digital marketing is significant for CRM analytics providers. With the shift of businesses to online channels, the critical need for analytics will be robust to track interactions between a customer and communicate or optimize marketing efforts. CRM analytics can help organizations understand customer journeys and enhance the conversion rates, hence there is more importance on customer retention strategies, making it a perfect tool in the digital landscape.
- Personalization of Customer Experiences: Data analytics in CRM has a huge scope of opportunity in personalization of the customer experience. This is where data analysis will help create a customized marketing campaign and product suggestions that resonate with individual desires. Personalized experiences boost high satisfaction among customers, creating a degree of loyalty which translates into a return for business. With more literacy in personalized experiences by companies around the world, the demand for developing CRM analytics solutions to cater to this aspect will rise in the market.
- Advancements in Artificial Intelligence (AI) and Machine Learning (ML): The integration of AI and machine learning technologies into CRM analytics is transforming how businesses interact with customers. AI and ML can analyze vast amounts of customer data to predict behavior, identify trends, and recommend targeted actions to improve customer engagement. These technologies help businesses automate decision-making, improve lead scoring, and optimize sales and marketing efforts. The increasing availability of AI and ML-powered CRM analytics solutions is driving the market’s growth.
CRM Analytics Market Future Trends
- Increased Focus on Data Integration: Nowadays, quite a few organizations have their interest in integrating CRM analytics with any business systems, especially with ERP and marketing automation platforms, so it could form a united view of customer data at different touchpoints, which is increasingly accurate and effective in analytics. There is an observed trend-the need for operational efficiency, and perhaps, most notably, access to data-in this segment. This will accelerate the demand for integrated CRM analytics solutions-mainstream paths toward holistic customer relationship management.
- Integration with Other Enterprise Systems:
There is a growing trend towards integrating CRM analytics with other enterprise systems such as Enterprise Resource Planning (ERP), marketing automation platforms, and business intelligence (BI) tools. This integration allows businesses to consolidate customer data from multiple sources, creating a unified view of the customer journey. By combining CRM analytics with other business processes, organizations can enhance cross-functional collaboration, gain more holistic insights, and make more informed decisions that drive customer satisfaction and business growth.
CRM Analytics Market Opportunities
- A shift towards predictive analytics: The CRM analytics landscape is changing, and an industry is observing the usage of historical data to predict the future behavior of customers. This trend would help businesses address customer needs and preferences proactively and thus have better marketing strategies and retain customers. It can also see trends ahead with the help of predictive analytics and make decisions based on data, thereby improving its competitive advantage.
- Integration of Advanced Technologies: Advanced technologies in the type of CRM include AI, machine learning, and big data analytics. Their integration in the CRM system is revolutionizing the market. These technologies allow organizations to analyze tons of customer data much more effectively; actionable insights can be derived to inform sales strategies and marketing campaigns. As companies try to make the most of data for competitive advantage, the use of analytics solutions in CRM is turning extremely common.
Market Report Scope
Key Selling Points
- Comprehensive Coverage: The report comprehensively covers the analysis of products, services, types, and end users of the CRM Analytics Market, providing a holistic landscape.
- Expert Analysis: The report is compiled based on the in-depth understanding of industry experts and analysts.
- Up-to-date Information: The report assures business relevance due to its coverage of recent information and data trends.
- Customization Options: This report can be customized to cater to specific client requirements and suit the business strategies aptly.
The research report on the CRM Analytics Market can, therefore, help spearhead the trail of decoding and understanding the industry scenario and growth prospects. Although there can be a few valid concerns, the overall benefits of this report tend to outweigh the disadvantages.
Report Coverage
Revenue forecast, Company Analysis, Industry landscape, Growth factors, and Trends
Segment Covered
This text is related
to segments covered.
Regional Scope
North America, Europe, Asia Pacific, Middle East & Africa, South & Central America
Country Scope
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to country scope.
Frequently Asked Questions
The CRM analytics market is estimated to witness a US$ XX Million by 2031
The major factors driving the CRM analytics market are:
1. Growth in E-commerce and Digital Marketing
2. Personalization of Customer Experiences:
Some of the customization options available based on the request are an additional 3–5 company profiles and country-specific analysis of 3–5 countries of your choice. Customizations are to be requested/discussed before making final order confirmation# as our team would review the same and check the feasibility
The report can be delivered in PDF/PPT format; we can also share excel dataset based on the request
Increased focus on data integration is anticipated to play a significant role in the global CRM analytics market in the coming years
TABLE OF CONTENTS
1. INTRODUCTION
1.1. SCOPE OF THE STUDY
1.2. THE INSIGHT PARTNERS RESEARCH REPORT GUIDANCE
1.3. MARKET SEGMENTATION
1.3.1 CRM Analytics Market - By Type
1.3.2 CRM Analytics Market - By End-user
1.3.3 CRM Analytics Market - By Industry Vertical
1.3.4 CRM Analytics Market - By Region
1.3.4.1 By Country
2. KEY TAKEAWAYS
3. RESEARCH METHODOLOGY
4. CRM ANALYTICS MARKET LANDSCAPE
4.1. OVERVIEW
4.2. PORTER'S FIVE FORCES ANALYSIS
4.2.1 Bargaining Power of Buyers
4.2.1 Bargaining Power of Suppliers
4.2.1 Threat of Substitute
4.2.1 Threat of New Entrants
4.2.1 Competitive Rivalry
4.3. ECOSYSTEM ANALYSIS
4.4. EXPERT OPINIONS
5. CRM ANALYTICS MARKET - KEY MARKET DYNAMICS
5.1. KEY MARKET DRIVERS
5.2. KEY MARKET RESTRAINTS
5.3. KEY MARKET OPPORTUNITIES
5.4. FUTURE TRENDS
5.5. IMPACT ANALYSIS OF DRIVERS AND RESTRAINTS
6. CRM ANALYTICS MARKET - GLOBAL MARKET ANALYSIS
6.1. CRM ANALYTICS - GLOBAL MARKET OVERVIEW
6.2. CRM ANALYTICS - GLOBAL MARKET AND FORECAST TO 2028
6.3. MARKET POSITIONING/MARKET SHARE
7. CRM ANALYTICS MARKET - REVENUE AND FORECASTS TO 2028 - TYPE
7.1. OVERVIEW
7.2. TYPE MARKET FORECASTS AND ANALYSIS
7.3. SALES AND MARKETING ANALYTICS
7.3.1. Overview
7.3.2. Sales and Marketing Analytics Market Forecast and Analysis
7.4. CUSTOMER ANALYTICS
7.4.1. Overview
7.4.2. Customer Analytics Market Forecast and Analysis
7.5. CONTACT CENTER ANALYTICS
7.5.1. Overview
7.5.2. Contact Center Analytics Market Forecast and Analysis
7.6. SOCIAL MEDIA ANALYTICS
7.6.1. Overview
7.6.2. Social Media Analytics Market Forecast and Analysis
7.7. OTHERS
7.7.1. Overview
7.7.2. Others Market Forecast and Analysis
8. CRM ANALYTICS MARKET - REVENUE AND FORECASTS TO 2028 - END-USER
8.1. OVERVIEW
8.2. END-USER MARKET FORECASTS AND ANALYSIS
8.3. SMALL AND MEDIUM ENTERPRISE
8.3.1. Overview
8.3.2. Small and Medium Enterprise Market Forecast and Analysis
8.4. LARGE ENTERPRISE
8.4.1. Overview
8.4.2. Large Enterprise Market Forecast and Analysis
9. CRM ANALYTICS MARKET - REVENUE AND FORECASTS TO 2028 - INDUSTRY VERTICAL
9.1. OVERVIEW
9.2. INDUSTRY VERTICAL MARKET FORECASTS AND ANALYSIS
9.3. BFSI
9.3.1. Overview
9.3.2. BFSI Market Forecast and Analysis
9.4. RETAIL
9.4.1. Overview
9.4.2. Retail Market Forecast and Analysis
9.5. IT AND TELECOM
9.5.1. Overview
9.5.2. IT and Telecom Market Forecast and Analysis
9.6. AUTOMOTIVE
9.6.1. Overview
9.6.2. Automotive Market Forecast and Analysis
9.7. HEALTHCARE
9.7.1. Overview
9.7.2. Healthcare Market Forecast and Analysis
9.8. MANUFACTURING
9.8.1. Overview
9.8.2. Manufacturing Market Forecast and Analysis
9.9. OTHERS
9.9.1. Overview
9.9.2. Others Market Forecast and Analysis
10. CRM ANALYTICS MARKET REVENUE AND FORECASTS TO 2028 - GEOGRAPHICAL ANALYSIS
10.1. NORTH AMERICA
10.1.1 North America CRM Analytics Market Overview
10.1.2 North America CRM Analytics Market Forecasts and Analysis
10.1.3 North America CRM Analytics Market Forecasts and Analysis - By Type
10.1.4 North America CRM Analytics Market Forecasts and Analysis - By End-user
10.1.5 North America CRM Analytics Market Forecasts and Analysis - By Industry Vertical
10.1.6 North America CRM Analytics Market Forecasts and Analysis - By Countries
10.1.6.1 United States CRM Analytics Market
10.1.6.1.1 United States CRM Analytics Market by Type
10.1.6.1.2 United States CRM Analytics Market by End-user
10.1.6.1.3 United States CRM Analytics Market by Industry Vertical
10.1.6.2 Canada CRM Analytics Market
10.1.6.2.1 Canada CRM Analytics Market by Type
10.1.6.2.2 Canada CRM Analytics Market by End-user
10.1.6.2.3 Canada CRM Analytics Market by Industry Vertical
10.1.6.3 Mexico CRM Analytics Market
10.1.6.3.1 Mexico CRM Analytics Market by Type
10.1.6.3.2 Mexico CRM Analytics Market by End-user
10.1.6.3.3 Mexico CRM Analytics Market by Industry Vertical
10.2. EUROPE
10.2.1 Europe CRM Analytics Market Overview
10.2.2 Europe CRM Analytics Market Forecasts and Analysis
10.2.3 Europe CRM Analytics Market Forecasts and Analysis - By Type
10.2.4 Europe CRM Analytics Market Forecasts and Analysis - By End-user
10.2.5 Europe CRM Analytics Market Forecasts and Analysis - By Industry Vertical
10.2.6 Europe CRM Analytics Market Forecasts and Analysis - By Countries
10.2.6.1 Germany CRM Analytics Market
10.2.6.1.1 Germany CRM Analytics Market by Type
10.2.6.1.2 Germany CRM Analytics Market by End-user
10.2.6.1.3 Germany CRM Analytics Market by Industry Vertical
10.2.6.2 France CRM Analytics Market
10.2.6.2.1 France CRM Analytics Market by Type
10.2.6.2.2 France CRM Analytics Market by End-user
10.2.6.2.3 France CRM Analytics Market by Industry Vertical
10.2.6.3 Italy CRM Analytics Market
10.2.6.3.1 Italy CRM Analytics Market by Type
10.2.6.3.2 Italy CRM Analytics Market by End-user
10.2.6.3.3 Italy CRM Analytics Market by Industry Vertical
10.2.6.4 United Kingdom CRM Analytics Market
10.2.6.4.1 United Kingdom CRM Analytics Market by Type
10.2.6.4.2 United Kingdom CRM Analytics Market by End-user
10.2.6.4.3 United Kingdom CRM Analytics Market by Industry Vertical
10.2.6.5 Russia CRM Analytics Market
10.2.6.5.1 Russia CRM Analytics Market by Type
10.2.6.5.2 Russia CRM Analytics Market by End-user
10.2.6.5.3 Russia CRM Analytics Market by Industry Vertical
10.2.6.6 Rest of Europe CRM Analytics Market
10.2.6.6.1 Rest of Europe CRM Analytics Market by Type
10.2.6.6.2 Rest of Europe CRM Analytics Market by End-user
10.2.6.6.3 Rest of Europe CRM Analytics Market by Industry Vertical
10.3. ASIA-PACIFIC
10.3.1 Asia-Pacific CRM Analytics Market Overview
10.3.2 Asia-Pacific CRM Analytics Market Forecasts and Analysis
10.3.3 Asia-Pacific CRM Analytics Market Forecasts and Analysis - By Type
10.3.4 Asia-Pacific CRM Analytics Market Forecasts and Analysis - By End-user
10.3.5 Asia-Pacific CRM Analytics Market Forecasts and Analysis - By Industry Vertical
10.3.6 Asia-Pacific CRM Analytics Market Forecasts and Analysis - By Countries
10.3.6.1 Australia CRM Analytics Market
10.3.6.1.1 Australia CRM Analytics Market by Type
10.3.6.1.2 Australia CRM Analytics Market by End-user
10.3.6.1.3 Australia CRM Analytics Market by Industry Vertical
10.3.6.2 China CRM Analytics Market
10.3.6.2.1 China CRM Analytics Market by Type
10.3.6.2.2 China CRM Analytics Market by End-user
10.3.6.2.3 China CRM Analytics Market by Industry Vertical
10.3.6.3 India CRM Analytics Market
10.3.6.3.1 India CRM Analytics Market by Type
10.3.6.3.2 India CRM Analytics Market by End-user
10.3.6.3.3 India CRM Analytics Market by Industry Vertical
10.3.6.4 Japan CRM Analytics Market
10.3.6.4.1 Japan CRM Analytics Market by Type
10.3.6.4.2 Japan CRM Analytics Market by End-user
10.3.6.4.3 Japan CRM Analytics Market by Industry Vertical
10.3.6.5 South Korea CRM Analytics Market
10.3.6.5.1 South Korea CRM Analytics Market by Type
10.3.6.5.2 South Korea CRM Analytics Market by End-user
10.3.6.5.3 South Korea CRM Analytics Market by Industry Vertical
10.3.6.6 Rest of Asia-Pacific CRM Analytics Market
10.3.6.6.1 Rest of Asia-Pacific CRM Analytics Market by Type
10.3.6.6.2 Rest of Asia-Pacific CRM Analytics Market by End-user
10.3.6.6.3 Rest of Asia-Pacific CRM Analytics Market by Industry Vertical
10.4. MIDDLE EAST AND AFRICA
10.4.1 Middle East and Africa CRM Analytics Market Overview
10.4.2 Middle East and Africa CRM Analytics Market Forecasts and Analysis
10.4.3 Middle East and Africa CRM Analytics Market Forecasts and Analysis - By Type
10.4.4 Middle East and Africa CRM Analytics Market Forecasts and Analysis - By End-user
10.4.5 Middle East and Africa CRM Analytics Market Forecasts and Analysis - By Industry Vertical
10.4.6 Middle East and Africa CRM Analytics Market Forecasts and Analysis - By Countries
10.4.6.1 South Africa CRM Analytics Market
10.4.6.1.1 South Africa CRM Analytics Market by Type
10.4.6.1.2 South Africa CRM Analytics Market by End-user
10.4.6.1.3 South Africa CRM Analytics Market by Industry Vertical
10.4.6.2 Saudi Arabia CRM Analytics Market
10.4.6.2.1 Saudi Arabia CRM Analytics Market by Type
10.4.6.2.2 Saudi Arabia CRM Analytics Market by End-user
10.4.6.2.3 Saudi Arabia CRM Analytics Market by Industry Vertical
10.4.6.3 U.A.E CRM Analytics Market
10.4.6.3.1 U.A.E CRM Analytics Market by Type
10.4.6.3.2 U.A.E CRM Analytics Market by End-user
10.4.6.3.3 U.A.E CRM Analytics Market by Industry Vertical
10.4.6.4 Rest of Middle East and Africa CRM Analytics Market
10.4.6.4.1 Rest of Middle East and Africa CRM Analytics Market by Type
10.4.6.4.2 Rest of Middle East and Africa CRM Analytics Market by End-user
10.4.6.4.3 Rest of Middle East and Africa CRM Analytics Market by Industry Vertical
10.5. SOUTH AND CENTRAL AMERICA
10.5.1 South and Central America CRM Analytics Market Overview
10.5.2 South and Central America CRM Analytics Market Forecasts and Analysis
10.5.3 South and Central America CRM Analytics Market Forecasts and Analysis - By Type
10.5.4 South and Central America CRM Analytics Market Forecasts and Analysis - By End-user
10.5.5 South and Central America CRM Analytics Market Forecasts and Analysis - By Industry Vertical
10.5.6 South and Central America CRM Analytics Market Forecasts and Analysis - By Countries
10.5.6.1 Brazil CRM Analytics Market
10.5.6.1.1 Brazil CRM Analytics Market by Type
10.5.6.1.2 Brazil CRM Analytics Market by End-user
10.5.6.1.3 Brazil CRM Analytics Market by Industry Vertical
10.5.6.2 Argentina CRM Analytics Market
10.5.6.2.1 Argentina CRM Analytics Market by Type
10.5.6.2.2 Argentina CRM Analytics Market by End-user
10.5.6.2.3 Argentina CRM Analytics Market by Industry Vertical
10.5.6.3 Rest of South and Central America CRM Analytics Market
10.5.6.3.1 Rest of South and Central America CRM Analytics Market by Type
10.5.6.3.2 Rest of South and Central America CRM Analytics Market by End-user
10.5.6.3.3 Rest of South and Central America CRM Analytics Market by Industry Vertical
11. INDUSTRY LANDSCAPE
11.1. MERGERS AND ACQUISITIONS
11.2. AGREEMENTS, COLLABORATIONS AND JOIN VENTURES
11.3. NEW PRODUCT LAUNCHES
11.4. EXPANSIONS AND OTHER STRATEGIC DEVELOPMENTS
12. CRM ANALYTICS MARKET, KEY COMPANY PROFILES
12.1. ANGOSS SOFTWARE CORPORATION
12.1.1. Key Facts
12.1.2. Business Description
12.1.3. Products and Services
12.1.4. Financial Overview
12.1.5. SWOT Analysis
12.1.6. Key Developments
12.2. INFOSYS LIMITED
12.2.1. Key Facts
12.2.2. Business Description
12.2.3. Products and Services
12.2.4. Financial Overview
12.2.5. SWOT Analysis
12.2.6. Key Developments
12.3. IBM CORPORATION
12.3.1. Key Facts
12.3.2. Business Description
12.3.3. Products and Services
12.3.4. Financial Overview
12.3.5. SWOT Analysis
12.3.6. Key Developments
12.4. INFOR
12.4.1. Key Facts
12.4.2. Business Description
12.4.3. Products and Services
12.4.4. Financial Overview
12.4.5. SWOT Analysis
12.4.6. Key Developments
12.5. MICROSOFT CORPORATION
12.5.1. Key Facts
12.5.2. Business Description
12.5.3. Products and Services
12.5.4. Financial Overview
12.5.5. SWOT Analysis
12.5.6. Key Developments
12.6. ORACLE CORPORATION
12.6.1. Key Facts
12.6.2. Business Description
12.6.3. Products and Services
12.6.4. Financial Overview
12.6.5. SWOT Analysis
12.6.6. Key Developments
12.7. SALESFORCE.COM, INC.
12.7.1. Key Facts
12.7.2. Business Description
12.7.3. Products and Services
12.7.4. Financial Overview
12.7.5. SWOT Analysis
12.7.6. Key Developments
12.8. SAP SE
12.8.1. Key Facts
12.8.2. Business Description
12.8.3. Products and Services
12.8.4. Financial Overview
12.8.5. SWOT Analysis
12.8.6. Key Developments
12.9. TERADATA CORPORATION
12.9.1. Key Facts
12.9.2. Business Description
12.9.3. Products and Services
12.9.4. Financial Overview
12.9.5. SWOT Analysis
12.9.6. Key Developments
12.10. SAS INSTITUTE, INC.
12.10.1. Key Facts
12.10.2. Business Description
12.10.3. Products and Services
12.10.4. Financial Overview
12.10.5. SWOT Analysis
12.10.6. Key Developments
13. APPENDIX
13.1. ABOUT THE INSIGHT PARTNERS
13.2. GLOSSARY OF TERMS
The List of Companies
1. Angoss Software Corporation
2. Infosys Limited
3. IBM Corporation
4. Infor
5. Microsoft Corporation
6. Oracle Corporation
7. Salesforce.com, Inc.
8. SAP SE
9. Teradata Corporation
10. SAS Institute, Inc.
The Insight Partners performs research in 4 major stages: Data Collection & Secondary Research, Primary Research, Data Analysis and Data Triangulation & Final Review.
- Data Collection and Secondary Research:
As a market research and consulting firm operating from a decade, we have published many reports and advised several clients across the globe. First step for any study will start with an assessment of currently available data and insights from existing reports. Further, historical and current market information is collected from Investor Presentations, Annual Reports, SEC Filings, etc., and other information related to company’s performance and market positioning are gathered from Paid Databases (Factiva, Hoovers, and Reuters) and various other publications available in public domain.
Several associations trade associates, technical forums, institutes, societies and organizations are accessed to gain technical as well as market related insights through their publications such as research papers, blogs and press releases related to the studies are referred to get cues about the market. Further, white papers, journals, magazines, and other news articles published in the last 3 years are scrutinized and analyzed to understand the current market trends.
- Primary Research:
The primarily interview analysis comprise of data obtained from industry participants interview and answers to survey questions gathered by in-house primary team.
For primary research, interviews are conducted with industry experts/CEOs/Marketing Managers/Sales Managers/VPs/Subject Matter Experts from both demand and supply side to get a 360-degree view of the market. The primary team conducts several interviews based on the complexity of the markets to understand the various market trends and dynamics which makes research more credible and precise.
A typical research interview fulfils the following functions:
- Provides first-hand information on the market size, market trends, growth trends, competitive landscape, and outlook
- Validates and strengthens in-house secondary research findings
- Develops the analysis team’s expertise and market understanding
Primary research involves email interactions and telephone interviews for each market, category, segment, and sub-segment across geographies. The participants who typically take part in such a process include, but are not limited to:
- Industry participants: VPs, business development managers, market intelligence managers and national sales managers
- Outside experts: Valuation experts, research analysts and key opinion leaders specializing in the electronics and semiconductor industry.
Below is the breakup of our primary respondents by company, designation, and region:
Once we receive the confirmation from primary research sources or primary respondents, we finalize the base year market estimation and forecast the data as per the macroeconomic and microeconomic factors assessed during data collection.
- Data Analysis:
Once data is validated through both secondary as well as primary respondents, we finalize the market estimations by hypothesis formulation and factor analysis at regional and country level.
- 3.1 Macro-Economic Factor Analysis:
We analyse macroeconomic indicators such the gross domestic product (GDP), increase in the demand for goods and services across industries, technological advancement, regional economic growth, governmental policies, the influence of COVID-19, PEST analysis, and other aspects. This analysis aids in setting benchmarks for various nations/regions and approximating market splits. Additionally, the general trend of the aforementioned components aid in determining the market's development possibilities.
- 3.2 Country Level Data:
Various factors that are especially aligned to the country are taken into account to determine the market size for a certain area and country, including the presence of vendors, such as headquarters and offices, the country's GDP, demand patterns, and industry growth. To comprehend the market dynamics for the nation, a number of growth variables, inhibitors, application areas, and current market trends are researched. The aforementioned elements aid in determining the country's overall market's growth potential.
- 3.3 Company Profile:
The “Table of Contents” is formulated by listing and analyzing more than 25 - 30 companies operating in the market ecosystem across geographies. However, we profile only 10 companies as a standard practice in our syndicate reports. These 10 companies comprise leading, emerging, and regional players. Nonetheless, our analysis is not restricted to the 10 listed companies, we also analyze other companies present in the market to develop a holistic view and understand the prevailing trends. The “Company Profiles” section in the report covers key facts, business description, products & services, financial information, SWOT analysis, and key developments. The financial information presented is extracted from the annual reports and official documents of the publicly listed companies. Upon collecting the information for the sections of respective companies, we verify them via various primary sources and then compile the data in respective company profiles. The company level information helps us in deriving the base number as well as in forecasting the market size.
- 3.4 Developing Base Number:
Aggregation of sales statistics (2020-2022) and macro-economic factor, and other secondary and primary research insights are utilized to arrive at base number and related market shares for 2022. The data gaps are identified in this step and relevant market data is analyzed, collected from paid primary interviews or databases. On finalizing the base year market size, forecasts are developed on the basis of macro-economic, industry and market growth factors and company level analysis.
- Data Triangulation and Final Review:
The market findings and base year market size calculations are validated from supply as well as demand side. Demand side validations are based on macro-economic factor analysis and benchmarks for respective regions and countries. In case of supply side validations, revenues of major companies are estimated (in case not available) based on industry benchmark, approximate number of employees, product portfolio, and primary interviews revenues are gathered. Further revenue from target product/service segment is assessed to avoid overshooting of market statistics. In case of heavy deviations between supply and demand side values, all thes steps are repeated to achieve synchronization.
We follow an iterative model, wherein we share our research findings with Subject Matter Experts (SME’s) and Key Opinion Leaders (KOLs) until consensus view of the market is not formulated – this model negates any drastic deviation in the opinions of experts. Only validated and universally acceptable research findings are quoted in our reports.
We have important check points that we use to validate our research findings – which we call – data triangulation, where we validate the information, we generate from secondary sources with primary interviews and then we re-validate with our internal data bases and Subject matter experts. This comprehensive model enables us to deliver high quality, reliable data in shortest possible time.