Customer Retention Software Market Size and Forecasts (2021 - 2031), Global and Regional Share, Trends, and Growth Opportunity Analysis
Customer retention software is generally offered by companies or retailers to customers that have a frequent purchase history as loyalty is an important factor for a successful business. Customer loyalty programs often provide coupons, merchandise and rewards in order to maintain relationships with these customers. Customer loyalty programs often focus on creating alliances in order to reduce the cost of the program. These alliances include retailers, potential investors, research institutes and eCommerce companies.
MARKET SCOPE
The "Global customer retention software market Analysis to 2031" is a specialized and in-depth study of the customer retention software market with a special focus on the global market trend analysis. The report aims to provide an overview of the customer retention software market with detailed market segmentation by component, enterprise size, end-user, and geography. The global customer retention software market is expected to witness high growth during the forecast period. The report provides key statistics on the market status of the leading customer retention software market players and offers key trends and opportunities in the customer retention software market.
MARKET SEGMENTATION
- The global customer retention software market is segmented on the basis of component, and enterprise size, and end-user.
- On the basis of component, the market is segmented as solution, services.
- On the basis of enterprise size, the market is segmented as SMEs, and Large enterprise.
- On the basis of end user the market is segmented into BFSI, retail, manufacturing, healthcare, others.
MARKET DYNAMICS
Drivers:
- Emergence of loyalty management mobile applications.
Restraints:
- Stringent government regulations..
REGIONAL FRAMEWORK
The report provides a detailed overview of the industry including both qualitative and quantitative information. It provides an overview and forecast of the global market based on various segments. It also provides market size and forecast estimates from the year 2021 to 2031 with respect to five major regions, namely; North America, Europe, Asia-Pacific (APAC), the Middle East and Africa (MEA), and South America. The customer retention software market by each region is later sub-segmented by respective countries and segments. The report covers the analysis and forecast of 18 countries globally along with the current trend and opportunities prevailing in the region.
The report analyzes factors affecting the market from both demand and supply side and further evaluates market dynamics affecting the market during the forecast period i.e., drivers, restraints, opportunities, and future trend. The report also provides exhaustive PEST analysis for all five regions namely; North America, Europe, APAC, MEA, and South America after evaluating political, economic, social and technological factors affecting the customer retention software market in these regions.
IMPACT OF COVID-19 ON customer retention software MARKET
The rapid spread of the Covid-19 pandemic has triggered a massive financial crisis and created a health crisis across the globe. The ongoing pandemic also had a significant impact on overall international trade and businesses. The outbreak of COVID-19 has slowed down the growth of the customer retention software market owing to challenges in maintaining operational continuity, securing network data, and adapting to new traffic patterns. Organizations have actively focused on understanding the function of automation in digital transformation due to the pandemic. Moreover, enterprises also learn to measure the Return on Investment (ROI) as compared to other competing initiatives. These factors are expected to have a significant effect on the market over the coming years.
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The report provides a detailed overview of the industry including both qualitative and quantitative information. It provides an overview and forecast of the global market based on various segments. It also provides market size and forecast estimates from the year 2021 to 2031 with respect to five major regions, namely; North America, Europe, Asia-Pacific (APAC), the Middle East and Africa (MEA), and South America. The customer retention software market by each region is later sub-segmented by respective countries and segments. The report covers the analysis and forecast of 18 countries globally along with the current trend and opportunities prevailing in the region.
The report analyzes factors affecting the market from both demand and supply side and further evaluates market dynamics affecting the market during the forecast period i.e., drivers, restraints, opportunities, and future trend. The report also provides exhaustive PEST analysis for all five regions namely; North America, Europe, APAC, MEA, and South America after evaluating political, economic, social and technological factors affecting the customer retention software market in these regions.
IMPACT OF COVID-19 ON customer retention software MARKET
The rapid spread of the Covid-19 pandemic has triggered a massive financial crisis and created a health crisis across the globe. The ongoing pandemic also had a significant impact on overall international trade and businesses. The outbreak of COVID-19 has slowed down the growth of the customer retention software market owing to challenges in maintaining operational continuity, securing network data, and adapting to new traffic patterns. Organizations have actively focused on understanding the function of automation in digital transformation due to the pandemic. Moreover, enterprises also learn to measure the Return on Investment (ROI) as compared to other competing initiatives. These factors are expected to have a significant effect on the market over the coming years.
MARKET PLAYERS
The report covers key developments in the customer retention software market organic and inorganic growth strategies. Various companies are focusing on organic growth strategies such as product launches, product approvals and others such as patents and events. Inorganic growth strategies activities witnessed in the market were acquisitions, and partnership & collaborations. These activities have paved way for the expansion of business and customer base of market players. The market payers from customer retention softwaremarket are anticipated to lucrative growth opportunities in the future with the rising demand for the customer retention software market in the global market.
The report also includes the profiles of key companies along with their SWOT analysis and market strategies in the customer retention software market. In addition, the report focuses on leading industry players with information such as company profiles, components, and services offered, financial information of the last 3 years, the key development in the past five years.
- Epsilon
- Oracle
- Bond Brand Loyalty
- Kobie
- Brierley+Partners
- Merkle
- Capillary
- Comarch
- ICF Next
- Maritz Motivation
- Sample PDF showcases the content structure and the nature of the information with qualitative and quantitative analysis.
- Request discounts available for Start-Ups & Universities
Report Coverage
Revenue forecast, Company Analysis, Industry landscape, Growth factors, and Trends
Segment Covered
This text is related
to segments covered.
Regional Scope
North America, Europe, Asia Pacific, Middle East & Africa, South & Central America
Country Scope
This text is related
to country scope.
1. INTRODUCTION
1.1. SCOPE OF THE STUDY
1.2. THE INSIGHT PARTNERS RESEARCH REPORT GUIDANCE
1.3. MARKET SEGMENTATION
1.3.1 Customer Retention Software Market - By Component
1.3.2 Customer Retention Software Market - By Enterprise Size
1.3.3 Customer Retention Software Market - By Industry Vertical
1.3.4 Customer Retention Software Market - By Region
1.3.4.1 By Country
2. KEY TAKEAWAYS
3. RESEARCH METHODOLOGY
4. CUSTOMER RETENTION SOFTWARE MARKET LANDSCAPE
4.1. OVERVIEW
4.2. PORTER'S FIVE FORCES ANALYSIS
4.2.1 Bargaining Power of Buyers
4.2.1 Bargaining Power of Suppliers
4.2.1 Threat of Substitute
4.2.1 Threat of New Entrants
4.2.1 Competitive Rivalry
4.3. ECOSYSTEM ANALYSIS
4.4. EXPERT OPINIONS
5. CUSTOMER RETENTION SOFTWARE MARKET - KEY MARKET DYNAMICS
5.1. KEY MARKET DRIVERS
5.2. KEY MARKET RESTRAINTS
5.3. KEY MARKET OPPORTUNITIES
5.4. FUTURE TRENDS
5.5. IMPACT ANALYSIS OF DRIVERS AND RESTRAINTS
6. CUSTOMER RETENTION SOFTWARE MARKET - GLOBAL MARKET ANALYSIS
6.1. CUSTOMER RETENTION SOFTWARE - GLOBAL MARKET OVERVIEW
6.2. CUSTOMER RETENTION SOFTWARE - GLOBAL MARKET AND FORECAST TO 2028
6.3. MARKET POSITIONING/MARKET SHARE
7. CUSTOMER RETENTION SOFTWARE MARKET - REVENUE AND FORECASTS TO 2028 - COMPONENT
7.1. OVERVIEW
7.2. COMPONENT MARKET FORECASTS AND ANALYSIS
7.3. SOLUTION
7.3.1. Overview
7.3.2. Solution Market Forecast and Analysis
7.4. SERVICES
7.4.1. Overview
7.4.2. Services Market Forecast and Analysis
8. CUSTOMER RETENTION SOFTWARE MARKET - REVENUE AND FORECASTS TO 2028 - ENTERPRISE SIZE
8.1. OVERVIEW
8.2. ENTERPRISE SIZE MARKET FORECASTS AND ANALYSIS
8.3. SMES
8.3.1. Overview
8.3.2. SMEs Market Forecast and Analysis
8.4. LARGE ENTERPRISE
8.4.1. Overview
8.4.2. Large Enterprise Market Forecast and Analysis
9. CUSTOMER RETENTION SOFTWARE MARKET - REVENUE AND FORECASTS TO 2028 - INDUSTRY VERTICAL
9.1. OVERVIEW
9.2. INDUSTRY VERTICAL MARKET FORECASTS AND ANALYSIS
9.3. BFSI
9.3.1. Overview
9.3.2. BFSI Market Forecast and Analysis
9.4. RETAIL
9.4.1. Overview
9.4.2. Retail Market Forecast and Analysis
9.5. MANUFACTURING
9.5.1. Overview
9.5.2. Manufacturing Market Forecast and Analysis
9.6. HEALTHCARE
9.6.1. Overview
9.6.2. Healthcare Market Forecast and Analysis
9.7. OTHERS
9.7.1. Overview
9.7.2. Others Market Forecast and Analysis
10. CUSTOMER RETENTION SOFTWARE MARKET REVENUE AND FORECASTS TO 2028 - GEOGRAPHICAL ANALYSIS
10.1. NORTH AMERICA
10.1.1 North America Customer Retention Software Market Overview
10.1.2 North America Customer Retention Software Market Forecasts and Analysis
10.1.3 North America Customer Retention Software Market Forecasts and Analysis - By Component
10.1.4 North America Customer Retention Software Market Forecasts and Analysis - By Enterprise Size
10.1.5 North America Customer Retention Software Market Forecasts and Analysis - By Industry Vertical
10.1.6 North America Customer Retention Software Market Forecasts and Analysis - By Countries
10.1.6.1 United States Customer Retention Software Market
10.1.6.1.1 United States Customer Retention Software Market by Component
10.1.6.1.2 United States Customer Retention Software Market by Enterprise Size
10.1.6.1.3 United States Customer Retention Software Market by Industry Vertical
10.1.6.2 Canada Customer Retention Software Market
10.1.6.2.1 Canada Customer Retention Software Market by Component
10.1.6.2.2 Canada Customer Retention Software Market by Enterprise Size
10.1.6.2.3 Canada Customer Retention Software Market by Industry Vertical
10.1.6.3 Mexico Customer Retention Software Market
10.1.6.3.1 Mexico Customer Retention Software Market by Component
10.1.6.3.2 Mexico Customer Retention Software Market by Enterprise Size
10.1.6.3.3 Mexico Customer Retention Software Market by Industry Vertical
10.2. EUROPE
10.2.1 Europe Customer Retention Software Market Overview
10.2.2 Europe Customer Retention Software Market Forecasts and Analysis
10.2.3 Europe Customer Retention Software Market Forecasts and Analysis - By Component
10.2.4 Europe Customer Retention Software Market Forecasts and Analysis - By Enterprise Size
10.2.5 Europe Customer Retention Software Market Forecasts and Analysis - By Industry Vertical
10.2.6 Europe Customer Retention Software Market Forecasts and Analysis - By Countries
10.2.6.1 Germany Customer Retention Software Market
10.2.6.1.1 Germany Customer Retention Software Market by Component
10.2.6.1.2 Germany Customer Retention Software Market by Enterprise Size
10.2.6.1.3 Germany Customer Retention Software Market by Industry Vertical
10.2.6.2 France Customer Retention Software Market
10.2.6.2.1 France Customer Retention Software Market by Component
10.2.6.2.2 France Customer Retention Software Market by Enterprise Size
10.2.6.2.3 France Customer Retention Software Market by Industry Vertical
10.2.6.3 Spain Customer Retention Software Market
10.2.6.3.1 Spain Customer Retention Software Market by Component
10.2.6.3.2 Spain Customer Retention Software Market by Enterprise Size
10.2.6.3.3 Spain Customer Retention Software Market by Industry Vertical
10.2.6.4 United Kingdom Customer Retention Software Market
10.2.6.4.1 United Kingdom Customer Retention Software Market by Component
10.2.6.4.2 United Kingdom Customer Retention Software Market by Enterprise Size
10.2.6.4.3 United Kingdom Customer Retention Software Market by Industry Vertical
10.2.6.5 Russia Customer Retention Software Market
10.2.6.5.1 Russia Customer Retention Software Market by Component
10.2.6.5.2 Russia Customer Retention Software Market by Enterprise Size
10.2.6.5.3 Russia Customer Retention Software Market by Industry Vertical
10.2.6.6 Rest of Europe Customer Retention Software Market
10.2.6.6.1 Rest of Europe Customer Retention Software Market by Component
10.2.6.6.2 Rest of Europe Customer Retention Software Market by Enterprise Size
10.2.6.6.3 Rest of Europe Customer Retention Software Market by Industry Vertical
10.3. ASIA-PACIFIC
10.3.1 Asia-Pacific Customer Retention Software Market Overview
10.3.2 Asia-Pacific Customer Retention Software Market Forecasts and Analysis
10.3.3 Asia-Pacific Customer Retention Software Market Forecasts and Analysis - By Component
10.3.4 Asia-Pacific Customer Retention Software Market Forecasts and Analysis - By Enterprise Size
10.3.5 Asia-Pacific Customer Retention Software Market Forecasts and Analysis - By Industry Vertical
10.3.6 Asia-Pacific Customer Retention Software Market Forecasts and Analysis - By Countries
10.3.6.1 Australia Customer Retention Software Market
10.3.6.1.1 Australia Customer Retention Software Market by Component
10.3.6.1.2 Australia Customer Retention Software Market by Enterprise Size
10.3.6.1.3 Australia Customer Retention Software Market by Industry Vertical
10.3.6.2 China Customer Retention Software Market
10.3.6.2.1 China Customer Retention Software Market by Component
10.3.6.2.2 China Customer Retention Software Market by Enterprise Size
10.3.6.2.3 China Customer Retention Software Market by Industry Vertical
10.3.6.3 India Customer Retention Software Market
10.3.6.3.1 India Customer Retention Software Market by Component
10.3.6.3.2 India Customer Retention Software Market by Enterprise Size
10.3.6.3.3 India Customer Retention Software Market by Industry Vertical
10.3.6.4 Japan Customer Retention Software Market
10.3.6.4.1 Japan Customer Retention Software Market by Component
10.3.6.4.2 Japan Customer Retention Software Market by Enterprise Size
10.3.6.4.3 Japan Customer Retention Software Market by Industry Vertical
10.3.6.5 South Korea Customer Retention Software Market
10.3.6.5.1 South Korea Customer Retention Software Market by Component
10.3.6.5.2 South Korea Customer Retention Software Market by Enterprise Size
10.3.6.5.3 South Korea Customer Retention Software Market by Industry Vertical
10.3.6.6 Rest of Asia-Pacific Customer Retention Software Market
10.3.6.6.1 Rest of Asia-Pacific Customer Retention Software Market by Component
10.3.6.6.2 Rest of Asia-Pacific Customer Retention Software Market by Enterprise Size
10.3.6.6.3 Rest of Asia-Pacific Customer Retention Software Market by Industry Vertical
10.4. MIDDLE EAST AND AFRICA
10.4.1 Middle East and Africa Customer Retention Software Market Overview
10.4.2 Middle East and Africa Customer Retention Software Market Forecasts and Analysis
10.4.3 Middle East and Africa Customer Retention Software Market Forecasts and Analysis - By Component
10.4.4 Middle East and Africa Customer Retention Software Market Forecasts and Analysis - By Enterprise Size
10.4.5 Middle East and Africa Customer Retention Software Market Forecasts and Analysis - By Industry Vertical
10.4.6 Middle East and Africa Customer Retention Software Market Forecasts and Analysis - By Countries
10.4.6.1 South Africa Customer Retention Software Market
10.4.6.1.1 South Africa Customer Retention Software Market by Component
10.4.6.1.2 South Africa Customer Retention Software Market by Enterprise Size
10.4.6.1.3 South Africa Customer Retention Software Market by Industry Vertical
10.4.6.2 Saudi Arabia Customer Retention Software Market
10.4.6.2.1 Saudi Arabia Customer Retention Software Market by Component
10.4.6.2.2 Saudi Arabia Customer Retention Software Market by Enterprise Size
10.4.6.2.3 Saudi Arabia Customer Retention Software Market by Industry Vertical
10.4.6.3 U.A.E Customer Retention Software Market
10.4.6.3.1 U.A.E Customer Retention Software Market by Component
10.4.6.3.2 U.A.E Customer Retention Software Market by Enterprise Size
10.4.6.3.3 U.A.E Customer Retention Software Market by Industry Vertical
10.4.6.4 Rest of Middle East and Africa Customer Retention Software Market
10.4.6.4.1 Rest of Middle East and Africa Customer Retention Software Market by Component
10.4.6.4.2 Rest of Middle East and Africa Customer Retention Software Market by Enterprise Size
10.4.6.4.3 Rest of Middle East and Africa Customer Retention Software Market by Industry Vertical
10.5. SOUTH AND CENTRAL AMERICA
10.5.1 South and Central America Customer Retention Software Market Overview
10.5.2 South and Central America Customer Retention Software Market Forecasts and Analysis
10.5.3 South and Central America Customer Retention Software Market Forecasts and Analysis - By Component
10.5.4 South and Central America Customer Retention Software Market Forecasts and Analysis - By Enterprise Size
10.5.5 South and Central America Customer Retention Software Market Forecasts and Analysis - By Industry Vertical
10.5.6 South and Central America Customer Retention Software Market Forecasts and Analysis - By Countries
10.5.6.1 Brazil Customer Retention Software Market
10.5.6.1.1 Brazil Customer Retention Software Market by Component
10.5.6.1.2 Brazil Customer Retention Software Market by Enterprise Size
10.5.6.1.3 Brazil Customer Retention Software Market by Industry Vertical
10.5.6.2 Argentina Customer Retention Software Market
10.5.6.2.1 Argentina Customer Retention Software Market by Component
10.5.6.2.2 Argentina Customer Retention Software Market by Enterprise Size
10.5.6.2.3 Argentina Customer Retention Software Market by Industry Vertical
10.5.6.3 Rest of South and Central America Customer Retention Software Market
10.5.6.3.1 Rest of South and Central America Customer Retention Software Market by Component
10.5.6.3.2 Rest of South and Central America Customer Retention Software Market by Enterprise Size
10.5.6.3.3 Rest of South and Central America Customer Retention Software Market by Industry Vertical
11. INDUSTRY LANDSCAPE
11.1. MERGERS AND ACQUISITIONS
11.2. AGREEMENTS, COLLABORATIONS AND JOIN VENTURES
11.3. NEW PRODUCT LAUNCHES
11.4. EXPANSIONS AND OTHER STRATEGIC DEVELOPMENTS
12. CUSTOMER RETENTION SOFTWARE MARKET, KEY COMPANY PROFILES
12.1. EPSILON
12.1.1. Key Facts
12.1.2. Business Description
12.1.3. Products and Services
12.1.4. Financial Overview
12.1.5. SWOT Analysis
12.1.6. Key Developments
12.2. ORACLE
12.2.1. Key Facts
12.2.2. Business Description
12.2.3. Products and Services
12.2.4. Financial Overview
12.2.5. SWOT Analysis
12.2.6. Key Developments
12.3. BOND BRAND LOYALT
12.3.1. Key Facts
12.3.2. Business Description
12.3.3. Products and Services
12.3.4. Financial Overview
12.3.5. SWOT Analysis
12.3.6. Key Developments
12.4. KOBE
12.4.1. Key Facts
12.4.2. Business Description
12.4.3. Products and Services
12.4.4. Financial Overview
12.4.5. SWOT Analysis
12.4.6. Key Developments
12.5. BRIERLEY+PARTNERS
12.5.1. Key Facts
12.5.2. Business Description
12.5.3. Products and Services
12.5.4. Financial Overview
12.5.5. SWOT Analysis
12.5.6. Key Developments
12.6. MERKLE
12.6.1. Key Facts
12.6.2. Business Description
12.6.3. Products and Services
12.6.4. Financial Overview
12.6.5. SWOT Analysis
12.6.6. Key Developments
12.7. CAPILLARY
12.7.1. Key Facts
12.7.2. Business Description
12.7.3. Products and Services
12.7.4. Financial Overview
12.7.5. SWOT Analysis
12.7.6. Key Developments
12.8. COMARCH
12.8.1. Key Facts
12.8.2. Business Description
12.8.3. Products and Services
12.8.4. Financial Overview
12.8.5. SWOT Analysis
12.8.6. Key Developments
12.9. ICF NEXT
12.9.1. Key Facts
12.9.2. Business Description
12.9.3. Products and Services
12.9.4. Financial Overview
12.9.5. SWOT Analysis
12.9.6. Key Developments
12.10. MARITZ MOTIVATION
12.10.1. Key Facts
12.10.2. Business Description
12.10.3. Products and Services
12.10.4. Financial Overview
12.10.5. SWOT Analysis
12.10.6. Key Developments
13. APPENDIX
13.1. ABOUT THE INSIGHT PARTNERS
13.2. GLOSSARY OF TERMS
1.Epsilon
2.Oracle
3.Bond Brand Loyalt
4.Kobe
5.Brierley+Partners
6.Merkle
7.Capillary
8.Comarch
9.ICF Next
10.Maritz Motivation
The Insight Partners performs research in 4 major stages: Data Collection & Secondary Research, Primary Research, Data Analysis and Data Triangulation & Final Review.
- Data Collection and Secondary Research:
As a market research and consulting firm operating from a decade, we have published many reports and advised several clients across the globe. First step for any study will start with an assessment of currently available data and insights from existing reports. Further, historical and current market information is collected from Investor Presentations, Annual Reports, SEC Filings, etc., and other information related to company’s performance and market positioning are gathered from Paid Databases (Factiva, Hoovers, and Reuters) and various other publications available in public domain.
Several associations trade associates, technical forums, institutes, societies and organizations are accessed to gain technical as well as market related insights through their publications such as research papers, blogs and press releases related to the studies are referred to get cues about the market. Further, white papers, journals, magazines, and other news articles published in the last 3 years are scrutinized and analyzed to understand the current market trends.
- Primary Research:
The primarily interview analysis comprise of data obtained from industry participants interview and answers to survey questions gathered by in-house primary team.
For primary research, interviews are conducted with industry experts/CEOs/Marketing Managers/Sales Managers/VPs/Subject Matter Experts from both demand and supply side to get a 360-degree view of the market. The primary team conducts several interviews based on the complexity of the markets to understand the various market trends and dynamics which makes research more credible and precise.
A typical research interview fulfils the following functions:
- Provides first-hand information on the market size, market trends, growth trends, competitive landscape, and outlook
- Validates and strengthens in-house secondary research findings
- Develops the analysis team’s expertise and market understanding
Primary research involves email interactions and telephone interviews for each market, category, segment, and sub-segment across geographies. The participants who typically take part in such a process include, but are not limited to:
- Industry participants: VPs, business development managers, market intelligence managers and national sales managers
- Outside experts: Valuation experts, research analysts and key opinion leaders specializing in the electronics and semiconductor industry.
Below is the breakup of our primary respondents by company, designation, and region:
Once we receive the confirmation from primary research sources or primary respondents, we finalize the base year market estimation and forecast the data as per the macroeconomic and microeconomic factors assessed during data collection.
- Data Analysis:
Once data is validated through both secondary as well as primary respondents, we finalize the market estimations by hypothesis formulation and factor analysis at regional and country level.
- 3.1 Macro-Economic Factor Analysis:
We analyse macroeconomic indicators such the gross domestic product (GDP), increase in the demand for goods and services across industries, technological advancement, regional economic growth, governmental policies, the influence of COVID-19, PEST analysis, and other aspects. This analysis aids in setting benchmarks for various nations/regions and approximating market splits. Additionally, the general trend of the aforementioned components aid in determining the market's development possibilities.
- 3.2 Country Level Data:
Various factors that are especially aligned to the country are taken into account to determine the market size for a certain area and country, including the presence of vendors, such as headquarters and offices, the country's GDP, demand patterns, and industry growth. To comprehend the market dynamics for the nation, a number of growth variables, inhibitors, application areas, and current market trends are researched. The aforementioned elements aid in determining the country's overall market's growth potential.
- 3.3 Company Profile:
The “Table of Contents” is formulated by listing and analyzing more than 25 - 30 companies operating in the market ecosystem across geographies. However, we profile only 10 companies as a standard practice in our syndicate reports. These 10 companies comprise leading, emerging, and regional players. Nonetheless, our analysis is not restricted to the 10 listed companies, we also analyze other companies present in the market to develop a holistic view and understand the prevailing trends. The “Company Profiles” section in the report covers key facts, business description, products & services, financial information, SWOT analysis, and key developments. The financial information presented is extracted from the annual reports and official documents of the publicly listed companies. Upon collecting the information for the sections of respective companies, we verify them via various primary sources and then compile the data in respective company profiles. The company level information helps us in deriving the base number as well as in forecasting the market size.
- 3.4 Developing Base Number:
Aggregation of sales statistics (2020-2022) and macro-economic factor, and other secondary and primary research insights are utilized to arrive at base number and related market shares for 2022. The data gaps are identified in this step and relevant market data is analyzed, collected from paid primary interviews or databases. On finalizing the base year market size, forecasts are developed on the basis of macro-economic, industry and market growth factors and company level analysis.
- Data Triangulation and Final Review:
The market findings and base year market size calculations are validated from supply as well as demand side. Demand side validations are based on macro-economic factor analysis and benchmarks for respective regions and countries. In case of supply side validations, revenues of major companies are estimated (in case not available) based on industry benchmark, approximate number of employees, product portfolio, and primary interviews revenues are gathered. Further revenue from target product/service segment is assessed to avoid overshooting of market statistics. In case of heavy deviations between supply and demand side values, all thes steps are repeated to achieve synchronization.
We follow an iterative model, wherein we share our research findings with Subject Matter Experts (SME’s) and Key Opinion Leaders (KOLs) until consensus view of the market is not formulated – this model negates any drastic deviation in the opinions of experts. Only validated and universally acceptable research findings are quoted in our reports.
We have important check points that we use to validate our research findings – which we call – data triangulation, where we validate the information, we generate from secondary sources with primary interviews and then we re-validate with our internal data bases and Subject matter experts. This comprehensive model enables us to deliver high quality, reliable data in shortest possible time.
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