Digital Business Support System (BSS) Market Scope 2031
The Digital Business Support System (BSS) Market size is projected to reach US$ 18.20 billion by 2031 from US$ 6.31 billion in 2023. The market is expected to register a CAGR of 14.2 % in 2023–2031. The increasing digital transformation is likely to remain a key Digital Business Support System (BSS) Market trend.
Digital Business Support System (BSS) Market Analysis
The market for digital business support systems is growing rapidly due to a number of factors, including the increasing adoption of tailored BSS solutions and new commercial models, the rise in reduced operational costs, the increase in online transactions, and the use of multiple mobile devices, the rising assumption of cloud-based BSS solutions, the rising digitization trend in the telecom industry, and the increasing adoption of digital business support systems from manufacturers in order to add value to the business by maximizing return on investment providing superior customer service, cutting costs, and speeding up the time to market for new products and services.
Digital Business Support System (BSS) Market Overview
A digital business support system is a kind of platform or solution that offers commercial firms operational advantages and monitoring. Order-taking, payment-related inquiries, and client income management are all part of the business support system. In addition to offering numerous additional operation management tools, the system gives businesses marketing and company operation insights, which empowers them to make well-informed decisions about product launches and marketing expenditures.
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Digital Business Support System (BSS) Market: Strategic Insights
Market Size Value in US$ 3,265.07 Million in 2019 Market Size Value by US$ 8,017.18 Million by 2027 Growth rate CAGR of 12.1% from 2020-2027 Forecast Period 2020-2027 Base Year 2020
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We can optimize and tailor the analysis and scope which is unmet through our standard offerings. This flexibility will help you gain the exact information needed for your business planning and decision making.
Digital Business Support System (BSS) Market: Strategic Insights
![digital-business-support-system-market](https://www.theinsightpartners.com/assets/rdimages/digital-business-support-system-market-img1.png)
Market Size Value in | US$ 3,265.07 Million in 2019 |
Market Size Value by | US$ 8,017.18 Million by 2027 |
Growth rate | CAGR of 12.1% from 2020-2027 |
Forecast Period | 2020-2027 |
Base Year | 2020 |
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Digital Business Support System (BSS) Market Drivers and Opportunities
Data center companies are investing more in hyper-scale data centers.
Numerous data center enterprises have made significant investments in hyper-scale data centers, which are anticipated to yield profitable expansion prospects. Equinix revealed intentions to build about 32 hyper-scale data centers in a few significant European markets last year. Investing more than USD 6.9 billion and having a total capacity of over 600 megawatts, the company hopes to improve its standing in the rapidly developing hyper-scale data center market. The demand for the HCI market in the region will rise as a result of this expansion of the data centers in the area.
The increasing adoption of cloud platforms by organizations
The growing adoption of cloud platforms by organizations, particularly in emerging nations, is anticipated to propel the growth of the Digital Business Support System market in Asia-Pacific. For example, the adoption of hybrid cloud workloads in India is expected to triple from 13 percent to 43%, according to the Nutanix Cloud Index. The corporation is focusing more on business expansion and new product development as a result of the increased use of digital technologies for consumer engagement. Thus, the increasing need for data accuracy and data management is anticipated to present new opportunities for the Digital Business Support System (BSS) Market players during the forecast period.
Digital Business Support System (BSS) Market Report Segmentation Analysis
Key segments that contributed to the derivation of the Digital Business Support System (BSS) Market analysis are components.
- Based on the component, the Digital Business Support System (BSS) Market is segmented into solutions and services. The services segment held a larger market share in 2023.
Digital Business Support System (BSS) Market Share Analysis by Geography
The geographic scope of the Digital Business Support System (BSS) Market report is mainly divided into five regions: North America, Asia Pacific, Europe, Middle East & Africa, and South America/South & Central America. In terms of revenue, North America accounted for the largest Digital Business Support System (BSS) Market share. Compared to other regions, North America is witnessing faster growth in the startup culture. The emergence of SMEs and the telecom industry's growing digitalization have contributed to the expansion of the digital BSS market in North America. The growing accessibility of cloud-based solutions is another factor propelling the region's adoption of digital BSS solutions. Compared to conventional on-premises solutions, cloud-based BSS solutions have a variety of benefits, such as lower upfront costs, greater security, and flexible scalability. These elements will likely contribute to North America's continued growth in the adoption of digital BSS solutions in the upcoming years.
Digital Business Support System (BSS) Market Report Scope
Digital Business Support System (BSS) Market News and Recent Developments
The Digital Business Support System (BSS) Market is evaluated by gathering qualitative and quantitative data post primary and secondary research, which includes important corporate publications, association data, and databases. The following is a list of developments in the market for speech and language disorders and strategies:
- In June 2023, IBM and Vista Equity Partners signed a final deal for IBM to acquire Apptio Inc. IBM's IT automation capabilities will grow more quickly as a result of the acquisition of Apptio, giving business executives the ability to maximize the return on their IT investments.
(Source: IBM, Press Release)
- In July 2022, Ericsson purchased Vonage, advancing the company's plan to use its position as a leader in technology to boost its mobile network business and penetrate the enterprise.
(Source: Ericsson, Press Release)
Digital Business Support System (BSS) Market Report Coverage and Deliverables
The “Digital Business Support System (BSS) Market Size and Forecast (2021–2031)” report provides a detailed analysis of the market covering below areas:
- Market size and forecast at global, regional, and country levels for all the key market segments covered under the scope
- Market dynamics such as drivers, restraints, and key opportunities
- Key future trends
- Detailed PEST/Porter’s Five Forces and SWOT analysis
- Global and regional market analysis covering key market trends, major players, regulations, and recent market developments
- Industry landscape and competition analysis covering market concentration, heat map analysis, prominent players, and recent developments
- Detailed company profiles
![Report Coverage](https://www.theinsightpartners.com/assets/rdimages/report_coverage.png)
Report Coverage
Revenue forecast, Company Analysis, Industry landscape, Growth factors, and Trends
![Segment Covered](https://www.theinsightpartners.com/assets/rdimages/segment_covered.png)
Segment Covered
Component , Geography
![Regional Scope](https://www.theinsightpartners.com/assets/rdimages/regional_scope.png)
Regional Scope
North America, Europe, Asia Pacific, Middle East & Africa, South & Central America
![Country Scope](https://www.theinsightpartners.com/assets/rdimages/country_scope.png)
Country Scope
Argentina, Australia, Brazil, Canada, Chile, China, France, Germany, India, Israel, Italy, Japan, Mexico, Saudi Arabia, South Africa, South Korea, Spain, Turkey, United Arab Emirates, United Kingdom, United States
Frequently Asked Questions
The global Digital Business Support System (BSS) Market is expected to reach US$ 18.20 billion by 2031.
The key players holding majority shares in the global Digital Business Support System (BSS) Market are Optiva Inc., Nokia Corporation, Capgemini SE, ZTE Corporation, Openet, and Sigma Software.
The increasing digital transformation is anticipated to play a significant role in the global Digital Business Support System (BSS) Market in the coming years.
The data center companies are investing more in hyper-scale data centers and the increasing adoption of cloud platforms by organizations are the major factors that propel the global Digital Business Support System (BSS) market.
The global Digital Business Support System (BSS) Market was estimated to be US$ 6.31 billion in 2023 and is expected to grow at a CAGR of 14.2 % during the forecast period 2023 - 2031.
The Insight Partners performs research in 4 major stages: Data Collection & Secondary Research, Primary Research, Data Analysis and Data Triangulation & Final Review.
- Data Collection and Secondary Research:
As a market research and consulting firm operating from a decade, we have published many reports and advised several clients across the globe. First step for any study will start with an assessment of currently available data and insights from existing reports. Further, historical and current market information is collected from Investor Presentations, Annual Reports, SEC Filings, etc., and other information related to company’s performance and market positioning are gathered from Paid Databases (Factiva, Hoovers, and Reuters) and various other publications available in public domain.
Several associations trade associates, technical forums, institutes, societies and organizations are accessed to gain technical as well as market related insights through their publications such as research papers, blogs and press releases related to the studies are referred to get cues about the market. Further, white papers, journals, magazines, and other news articles published in the last 3 years are scrutinized and analyzed to understand the current market trends.
- Primary Research:
The primarily interview analysis comprise of data obtained from industry participants interview and answers to survey questions gathered by in-house primary team.
For primary research, interviews are conducted with industry experts/CEOs/Marketing Managers/Sales Managers/VPs/Subject Matter Experts from both demand and supply side to get a 360-degree view of the market. The primary team conducts several interviews based on the complexity of the markets to understand the various market trends and dynamics which makes research more credible and precise.
A typical research interview fulfils the following functions:
- Provides first-hand information on the market size, market trends, growth trends, competitive landscape, and outlook
- Validates and strengthens in-house secondary research findings
- Develops the analysis team’s expertise and market understanding
Primary research involves email interactions and telephone interviews for each market, category, segment, and sub-segment across geographies. The participants who typically take part in such a process include, but are not limited to:
- Industry participants: VPs, business development managers, market intelligence managers and national sales managers
- Outside experts: Valuation experts, research analysts and key opinion leaders specializing in the electronics and semiconductor industry.
Below is the breakup of our primary respondents by company, designation, and region:
Once we receive the confirmation from primary research sources or primary respondents, we finalize the base year market estimation and forecast the data as per the macroeconomic and microeconomic factors assessed during data collection.
- Data Analysis:
Once data is validated through both secondary as well as primary respondents, we finalize the market estimations by hypothesis formulation and factor analysis at regional and country level.
- 3.1 Macro-Economic Factor Analysis:
We analyse macroeconomic indicators such the gross domestic product (GDP), increase in the demand for goods and services across industries, technological advancement, regional economic growth, governmental policies, the influence of COVID-19, PEST analysis, and other aspects. This analysis aids in setting benchmarks for various nations/regions and approximating market splits. Additionally, the general trend of the aforementioned components aid in determining the market's development possibilities.
- 3.2 Country Level Data:
Various factors that are especially aligned to the country are taken into account to determine the market size for a certain area and country, including the presence of vendors, such as headquarters and offices, the country's GDP, demand patterns, and industry growth. To comprehend the market dynamics for the nation, a number of growth variables, inhibitors, application areas, and current market trends are researched. The aforementioned elements aid in determining the country's overall market's growth potential.
- 3.3 Company Profile:
The “Table of Contents” is formulated by listing and analyzing more than 25 - 30 companies operating in the market ecosystem across geographies. However, we profile only 10 companies as a standard practice in our syndicate reports. These 10 companies comprise leading, emerging, and regional players. Nonetheless, our analysis is not restricted to the 10 listed companies, we also analyze other companies present in the market to develop a holistic view and understand the prevailing trends. The “Company Profiles” section in the report covers key facts, business description, products & services, financial information, SWOT analysis, and key developments. The financial information presented is extracted from the annual reports and official documents of the publicly listed companies. Upon collecting the information for the sections of respective companies, we verify them via various primary sources and then compile the data in respective company profiles. The company level information helps us in deriving the base number as well as in forecasting the market size.
- 3.4 Developing Base Number:
Aggregation of sales statistics (2020-2022) and macro-economic factor, and other secondary and primary research insights are utilized to arrive at base number and related market shares for 2022. The data gaps are identified in this step and relevant market data is analyzed, collected from paid primary interviews or databases. On finalizing the base year market size, forecasts are developed on the basis of macro-economic, industry and market growth factors and company level analysis.
- Data Triangulation and Final Review:
The market findings and base year market size calculations are validated from supply as well as demand side. Demand side validations are based on macro-economic factor analysis and benchmarks for respective regions and countries. In case of supply side validations, revenues of major companies are estimated (in case not available) based on industry benchmark, approximate number of employees, product portfolio, and primary interviews revenues are gathered. Further revenue from target product/service segment is assessed to avoid overshooting of market statistics. In case of heavy deviations between supply and demand side values, all thes steps are repeated to achieve synchronization.
We follow an iterative model, wherein we share our research findings with Subject Matter Experts (SME’s) and Key Opinion Leaders (KOLs) until consensus view of the market is not formulated – this model negates any drastic deviation in the opinions of experts. Only validated and universally acceptable research findings are quoted in our reports.
We have important check points that we use to validate our research findings – which we call – data triangulation, where we validate the information, we generate from secondary sources with primary interviews and then we re-validate with our internal data bases and Subject matter experts. This comprehensive model enables us to deliver high quality, reliable data in shortest possible time.