Healthcare Payer BPO Market Key Players Analysis 2031
Healthcare BPO services optimize capital delivery, improve financial performance, and boost healthcare provider efficiency. Faced with the costs, healthcare BPO outsourcing is on the rise, with an increasing number of healthcare facilities and hospitals turning to specialist healthcare BPOs for non-core operations. Payer organisations have to invest money in technology, facilities, and acquiring professional talent pool to manage high volume claim reports and patient records, resulting in very high operating costs, which is expected to fuel demand for healthcare BPO services in the forecast period.
MARKET SCOPE
The "Global Healthcare Payer BPO Market Analysis to 2031" is a specialized and in-depth study of the healthcare IT industry with a special focus on the global market trend analysis. The report aims to provide an overview of the healthcare payer BPO market with detailed market segmentation by services, application, and geography. The report provides key statistics on the market status of the leading healthcare payer BPO market players and offers key trends and opportunities in the market.
MARKET SEGMENTATION
- Based on services, the global healthcare payer BPO market is segmented into HR services, finance and accounts, claims processing services, and member services
- Based on application, the market is bifurcated into financial, insurance, human resource, marketing and sales, and others
MARKET DYNAMICS
Drivers
- Pressure of reducing the ever growing healthcare costs
- Rising consolidation in the healthcare industry
Restraints
- Hidden costs of outsourcing
REGIONAL FRAMEWORK
The report provides a detailed overview of the industry including both qualitative and quantitative information. It provides an overview and forecast of the global market based on various segments. It also provides market size and forecast estimates from the year 2021 to 2031 with respect to five major regions, namely; North America, Europe, Asia-Pacific (APAC), the Middle East and Africa (MEA), and South America. The healthcare payer BPO market by each region is later sub-segmented by respective countries and segments. The report covers the analysis and forecast of 18 countries globally along with the current trend and opportunities prevailing in the region.
The report analyzes factors affecting the market from both demand and supply side and further evaluates market dynamics affecting the marketduring the forecast period i.e., drivers, restraints, opportunities, and future trend. The report also provides exhaustive PEST analysis for all five regions namely; North America, Europe, APAC, MEA, and South America after evaluating political, economic, social and technological factors affecting the healthcare payer BPO market in these regions.
IMPACT OF COVID-19 ON HEALTHCARE PAYER BPO MARKET
COVID-19 first began in Wuhan (China) during December 2019 and since then it has spread at a fast pace across the globe. The US, India, Brazil, Russia, France, the UK, Turkey, Italy, and Spain are some of the worst affected countries in terms confirmed cases and reported deaths. The COVID-19 has been affecting economies and industries in various countries due to lockdowns, travel bans, and business shutdowns. Shutdown of various plants and factories has affected the global supply chains and negatively impacted the manufacturing, delivery schedules, and sales of products in global market. Few companies have already announced possible delays in product deliveries and slump in future sales of their products. In addition to this, the global travel bans imposed by countries in Europe, Asia-Pacific, and North America are affecting the business collaborations and partnerships opportunities.
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The report provides a detailed overview of the industry including both qualitative and quantitative information. It provides an overview and forecast of the global market based on various segments. It also provides market size and forecast estimates from the year 2021 to 2031 with respect to five major regions, namely; North America, Europe, Asia-Pacific (APAC), the Middle East and Africa (MEA), and South America. The healthcare payer BPO market by each region is later sub-segmented by respective countries and segments. The report covers the analysis and forecast of 18 countries globally along with the current trend and opportunities prevailing in the region.
The report analyzes factors affecting the market from both demand and supply side and further evaluates market dynamics affecting the marketduring the forecast period i.e., drivers, restraints, opportunities, and future trend. The report also provides exhaustive PEST analysis for all five regions namely; North America, Europe, APAC, MEA, and South America after evaluating political, economic, social and technological factors affecting the healthcare payer BPO market in these regions.
IMPACT OF COVID-19 ON HEALTHCARE PAYER BPO MARKET
COVID-19 first began in Wuhan (China) during December 2019 and since then it has spread at a fast pace across the globe. The US, India, Brazil, Russia, France, the UK, Turkey, Italy, and Spain are some of the worst affected countries in terms confirmed cases and reported deaths. The COVID-19 has been affecting economies and industries in various countries due to lockdowns, travel bans, and business shutdowns. Shutdown of various plants and factories has affected the global supply chains and negatively impacted the manufacturing, delivery schedules, and sales of products in global market. Few companies have already announced possible delays in product deliveries and slump in future sales of their products. In addition to this, the global travel bans imposed by countries in Europe, Asia-Pacific, and North America are affecting the business collaborations and partnerships opportunities.
MARKET PLAYERS
The report covers key developments in the healthcare payer BPO market as organic and inorganic growth strategies. Various companies are focusing on organic growth strategies such as product launches, product approvals and others such as patents and events. Inorganic growth strategies activities witnessed in the marketwere acquisitions, and partnership & collaborations. These activities have paved way for the expansion of business and customer base of market players. The market payers from healthcare payer BPO market are anticipated to lucrative growth opportunities in the future with the rising demand for healthcare payer BPO in the global market.
The report also includes the profiles of key companies along with their SWOT analysis and market strategies in the healthcare payer BPO market. In addition, the report focuses on leading industry players with information such as company profiles, components, and services offered, financial information of the last 3 years, the key development in the past five years.
- COGNIZANT
- Accenture
- Xerox Corporation
- HGS Ltd
- HCL Technologies Limited
- Genpact
- Hewlett Packard Enterprise Development LP
- EXL
- Wipro Limited
- Capgemini
The Insight Partner's dedicated research and analysis team consist of experienced professionals with advanced statistical expertise and offer various customization options in the existing study.
- Sample PDF showcases the content structure and the nature of the information with qualitative and quantitative analysis.
- Request discounts available for Start-Ups & Universities
Report Coverage
Revenue forecast, Company Analysis, Industry landscape, Growth factors, and Trends
Segment Covered
This text is related
to segments covered.
Regional Scope
North America, Europe, Asia Pacific, Middle East & Africa, South & Central America
Country Scope
This text is related
to country scope.
1. INTRODUCTION
1.1. SCOPE OF THE STUDY
1.2. THE INSIGHT PARTNERS RESEARCH REPORT GUIDANCE
1.3. MARKET SEGMENTATION
1.3.1 Healthcare Payer BPO Market - By Service
1.3.2 Healthcare Payer BPO Market - By Application
1.3.3 Healthcare Payer BPO Market - By Region
1.3.3.1 By Country
2. KEY TAKEAWAYS
3. RESEARCH METHODOLOGY
4. HEALTHCARE PAYER BPO MARKET LANDSCAPE
4.1. OVERVIEW
4.2. PEST ANALYSIS
4.2.1 North America - Pest Analysis
4.2.2 Europe - Pest Analysis
4.2.3 Asia-Pacific - Pest Analysis
4.2.4 Middle East and Africa - Pest Analysis
4.2.5 South and Central America - Pest Analysis
4.3. EXPERT OPINIONS
5. HEALTHCARE PAYER BPO MARKET - KEY MARKET DYNAMICS
5.1. KEY MARKET DRIVERS
5.2. KEY MARKET RESTRAINTS
5.3. KEY MARKET OPPORTUNITIES
5.4. FUTURE TRENDS
5.5. IMPACT ANALYSIS OF DRIVERS AND RESTRAINTS
6. HEALTHCARE PAYER BPO MARKET - GLOBAL MARKET ANALYSIS
6.1. HEALTHCARE PAYER BPO - GLOBAL MARKET OVERVIEW
6.2. HEALTHCARE PAYER BPO - GLOBAL MARKET AND FORECAST TO 2028
6.3. MARKET POSITIONING
7. HEALTHCARE PAYER BPO MARKET - REVENUE AND FORECASTS TO 2028 - SERVICE
7.1. OVERVIEW
7.2. SERVICE MARKET FORECASTS AND ANALYSIS
7.3. HR SERVICES
7.3.1. Overview
7.3.2. HR Services Market Forecast and Analysis
7.4. FINANCE AND ACCOUNTS
7.4.1. Overview
7.4.2. Finance and Accounts Market Forecast and Analysis
7.5. CLAIMS PROCESSING SERVICES
7.5.1. Overview
7.5.2. Claims Processing Services Market Forecast and Analysis
7.6. MEMBER SERVICES
7.6.1. Overview
7.6.2. Member Services Market Forecast and Analysis
8. HEALTHCARE PAYER BPO MARKET - REVENUE AND FORECASTS TO 2028 - APPLICATION
8.1. OVERVIEW
8.2. APPLICATION MARKET FORECASTS AND ANALYSIS
8.3. FINANCIAL
8.3.1. Overview
8.3.2. Financial Market Forecast and Analysis
8.4. INSURANCE
8.4.1. Overview
8.4.2. Insurance Market Forecast and Analysis
8.5. HUMAN RESOURCE
8.5.1. Overview
8.5.2. Human Resource Market Forecast and Analysis
8.6. MARKETING AND SALES
8.6.1. Overview
8.6.2. Marketing and Sales Market Forecast and Analysis
8.7. OTHERS
8.7.1. Overview
8.7.2. Others Market Forecast and Analysis
9. HEALTHCARE PAYER BPO MARKET REVENUE AND FORECASTS TO 2028 - GEOGRAPHICAL ANALYSIS
9.1. NORTH AMERICA
9.1.1 North America Healthcare Payer BPO Market Overview
9.1.2 North America Healthcare Payer BPO Market Forecasts and Analysis
9.1.3 North America Healthcare Payer BPO Market Forecasts and Analysis - By Service
9.1.4 North America Healthcare Payer BPO Market Forecasts and Analysis - By Application
9.1.5 North America Healthcare Payer BPO Market Forecasts and Analysis - By Countries
9.1.5.1 United States Healthcare Payer BPO Market
9.1.5.1.1 United States Healthcare Payer BPO Market by Service
9.1.5.1.2 United States Healthcare Payer BPO Market by Application
9.1.5.2 Canada Healthcare Payer BPO Market
9.1.5.2.1 Canada Healthcare Payer BPO Market by Service
9.1.5.2.2 Canada Healthcare Payer BPO Market by Application
9.1.5.3 Mexico Healthcare Payer BPO Market
9.1.5.3.1 Mexico Healthcare Payer BPO Market by Service
9.1.5.3.2 Mexico Healthcare Payer BPO Market by Application
9.2. EUROPE
9.2.1 Europe Healthcare Payer BPO Market Overview
9.2.2 Europe Healthcare Payer BPO Market Forecasts and Analysis
9.2.3 Europe Healthcare Payer BPO Market Forecasts and Analysis - By Service
9.2.4 Europe Healthcare Payer BPO Market Forecasts and Analysis - By Application
9.2.5 Europe Healthcare Payer BPO Market Forecasts and Analysis - By Countries
9.2.5.1 Germany Healthcare Payer BPO Market
9.2.5.1.1 Germany Healthcare Payer BPO Market by Service
9.2.5.1.2 Germany Healthcare Payer BPO Market by Application
9.2.5.2 France Healthcare Payer BPO Market
9.2.5.2.1 France Healthcare Payer BPO Market by Service
9.2.5.2.2 France Healthcare Payer BPO Market by Application
9.2.5.3 Italy Healthcare Payer BPO Market
9.2.5.3.1 Italy Healthcare Payer BPO Market by Service
9.2.5.3.2 Italy Healthcare Payer BPO Market by Application
9.2.5.4 Spain Healthcare Payer BPO Market
9.2.5.4.1 Spain Healthcare Payer BPO Market by Service
9.2.5.4.2 Spain Healthcare Payer BPO Market by Application
9.2.5.5 United Kingdom Healthcare Payer BPO Market
9.2.5.5.1 United Kingdom Healthcare Payer BPO Market by Service
9.2.5.5.2 United Kingdom Healthcare Payer BPO Market by Application
9.2.5.6 Rest of Europe Healthcare Payer BPO Market
9.2.5.6.1 Rest of Europe Healthcare Payer BPO Market by Service
9.2.5.6.2 Rest of Europe Healthcare Payer BPO Market by Application
9.3. ASIA-PACIFIC
9.3.1 Asia-Pacific Healthcare Payer BPO Market Overview
9.3.2 Asia-Pacific Healthcare Payer BPO Market Forecasts and Analysis
9.3.3 Asia-Pacific Healthcare Payer BPO Market Forecasts and Analysis - By Service
9.3.4 Asia-Pacific Healthcare Payer BPO Market Forecasts and Analysis - By Application
9.3.5 Asia-Pacific Healthcare Payer BPO Market Forecasts and Analysis - By Countries
9.3.5.1 Australia Healthcare Payer BPO Market
9.3.5.1.1 Australia Healthcare Payer BPO Market by Service
9.3.5.1.2 Australia Healthcare Payer BPO Market by Application
9.3.5.2 China Healthcare Payer BPO Market
9.3.5.2.1 China Healthcare Payer BPO Market by Service
9.3.5.2.2 China Healthcare Payer BPO Market by Application
9.3.5.3 India Healthcare Payer BPO Market
9.3.5.3.1 India Healthcare Payer BPO Market by Service
9.3.5.3.2 India Healthcare Payer BPO Market by Application
9.3.5.4 Japan Healthcare Payer BPO Market
9.3.5.4.1 Japan Healthcare Payer BPO Market by Service
9.3.5.4.2 Japan Healthcare Payer BPO Market by Application
9.3.5.5 South Korea Healthcare Payer BPO Market
9.3.5.5.1 South Korea Healthcare Payer BPO Market by Service
9.3.5.5.2 South Korea Healthcare Payer BPO Market by Application
9.3.5.6 Rest of Asia-Pacific Healthcare Payer BPO Market
9.3.5.6.1 Rest of Asia-Pacific Healthcare Payer BPO Market by Service
9.3.5.6.2 Rest of Asia-Pacific Healthcare Payer BPO Market by Application
9.4. MIDDLE EAST AND AFRICA
9.4.1 Middle East and Africa Healthcare Payer BPO Market Overview
9.4.2 Middle East and Africa Healthcare Payer BPO Market Forecasts and Analysis
9.4.3 Middle East and Africa Healthcare Payer BPO Market Forecasts and Analysis - By Service
9.4.4 Middle East and Africa Healthcare Payer BPO Market Forecasts and Analysis - By Application
9.4.5 Middle East and Africa Healthcare Payer BPO Market Forecasts and Analysis - By Countries
9.4.5.1 South Africa Healthcare Payer BPO Market
9.4.5.1.1 South Africa Healthcare Payer BPO Market by Service
9.4.5.1.2 South Africa Healthcare Payer BPO Market by Application
9.4.5.2 Saudi Arabia Healthcare Payer BPO Market
9.4.5.2.1 Saudi Arabia Healthcare Payer BPO Market by Service
9.4.5.2.2 Saudi Arabia Healthcare Payer BPO Market by Application
9.4.5.3 U.A.E Healthcare Payer BPO Market
9.4.5.3.1 U.A.E Healthcare Payer BPO Market by Service
9.4.5.3.2 U.A.E Healthcare Payer BPO Market by Application
9.4.5.4 Rest of Middle East and Africa Healthcare Payer BPO Market
9.4.5.4.1 Rest of Middle East and Africa Healthcare Payer BPO Market by Service
9.4.5.4.2 Rest of Middle East and Africa Healthcare Payer BPO Market by Application
9.5. SOUTH AND CENTRAL AMERICA
9.5.1 South and Central America Healthcare Payer BPO Market Overview
9.5.2 South and Central America Healthcare Payer BPO Market Forecasts and Analysis
9.5.3 South and Central America Healthcare Payer BPO Market Forecasts and Analysis - By Service
9.5.4 South and Central America Healthcare Payer BPO Market Forecasts and Analysis - By Application
9.5.5 South and Central America Healthcare Payer BPO Market Forecasts and Analysis - By Countries
9.5.5.1 Brazil Healthcare Payer BPO Market
9.5.5.1.1 Brazil Healthcare Payer BPO Market by Service
9.5.5.1.2 Brazil Healthcare Payer BPO Market by Application
9.5.5.2 Argentina Healthcare Payer BPO Market
9.5.5.2.1 Argentina Healthcare Payer BPO Market by Service
9.5.5.2.2 Argentina Healthcare Payer BPO Market by Application
9.5.5.3 Rest of South and Central America Healthcare Payer BPO Market
9.5.5.3.1 Rest of South and Central America Healthcare Payer BPO Market by Service
9.5.5.3.2 Rest of South and Central America Healthcare Payer BPO Market by Application
10. IMPACT OF COVID-19 PANDEMIC ON GLOBAL HEALTHCARE PAYER BPO MARKET
10.1 North America
10.2 Europe
10.3 Asia-Pacific
10.4 Middle East and Africa
10.5 South and Central America
11. INDUSTRY LANDSCAPE
11.1. MERGERS AND ACQUISITIONS
11.2. AGREEMENTS, COLLABORATIONS AND JOIN VENTURES
11.3. NEW PRODUCT LAUNCHES
11.4. EXPANSIONS AND OTHER STRATEGIC DEVELOPMENTS
12. HEALTHCARE PAYER BPO MARKET, KEY COMPANY PROFILES
12.1. COGNIZANT
12.1.1. Key Facts
12.1.2. Business Description
12.1.3. Products and Services
12.1.4. Financial Overview
12.1.5. SWOT Analysis
12.1.6. Key Developments
12.2. ACCENTURE
12.2.1. Key Facts
12.2.2. Business Description
12.2.3. Products and Services
12.2.4. Financial Overview
12.2.5. SWOT Analysis
12.2.6. Key Developments
12.3. GENPACT
12.3.1. Key Facts
12.3.2. Business Description
12.3.3. Products and Services
12.3.4. Financial Overview
12.3.5. SWOT Analysis
12.3.6. Key Developments
12.4. HCL TECHNOLOGIES LIMITED
12.4.1. Key Facts
12.4.2. Business Description
12.4.3. Products and Services
12.4.4. Financial Overview
12.4.5. SWOT Analysis
12.4.6. Key Developments
12.5. WIPRO LIMITED
12.5.1. Key Facts
12.5.2. Business Description
12.5.3. Products and Services
12.5.4. Financial Overview
12.5.5. SWOT Analysis
12.5.6. Key Developments
12.6. CAPGEMINI
12.6.1. Key Facts
12.6.2. Business Description
12.6.3. Products and Services
12.6.4. Financial Overview
12.6.5. SWOT Analysis
12.6.6. Key Developments
12.7. XEROX CORPORATION
12.7.1. Key Facts
12.7.2. Business Description
12.7.3. Products and Services
12.7.4. Financial Overview
12.7.5. SWOT Analysis
12.7.6. Key Developments
12.8. HGS LTD
12.8.1. Key Facts
12.8.2. Business Description
12.8.3. Products and Services
12.8.4. Financial Overview
12.8.5. SWOT Analysis
12.8.6. Key Developments
12.9. EXL
12.9.1. Key Facts
12.9.2. Business Description
12.9.3. Products and Services
12.9.4. Financial Overview
12.9.5. SWOT Analysis
12.9.6. Key Developments
12.10. HEWLETT PACKARD ENTERPRISE DEVELOPMENT LP
12.10.1. Key Facts
12.10.2. Business Description
12.10.3. Products and Services
12.10.4. Financial Overview
12.10.5. SWOT Analysis
12.10.6. Key Developments
13. APPENDIX
13.1. ABOUT THE INSIGHT PARTNERS
13.2. GLOSSARY OF TERMS
1. COGNIZANT
2. Accenture
3. Xerox Corporation
4. HGS Ltd
5. HCL Technologies Limited
6. Genpact
7. Hewlett Packard Enterprise Development LP
8. EXL
9. Wipro Limited
10. Capgemini
11. TCS
12. Infosys
13. Gebbs Healthcare Solutions
14. Firstsource Solutions
15. R1 RCM
16. Invensis Technologies
17. WNS
18. Lonza
19. Omega Healthcare
20. IBM
The Insight Partners performs research in 4 major stages: Data Collection & Secondary Research, Primary Research, Data Analysis and Data Triangulation & Final Review.
- Data Collection and Secondary Research:
As a market research and consulting firm operating from a decade, we have published many reports and advised several clients across the globe. First step for any study will start with an assessment of currently available data and insights from existing reports. Further, historical and current market information is collected from Investor Presentations, Annual Reports, SEC Filings, etc., and other information related to company’s performance and market positioning are gathered from Paid Databases (Factiva, Hoovers, and Reuters) and various other publications available in public domain.
Several associations trade associates, technical forums, institutes, societies and organizations are accessed to gain technical as well as market related insights through their publications such as research papers, blogs and press releases related to the studies are referred to get cues about the market. Further, white papers, journals, magazines, and other news articles published in the last 3 years are scrutinized and analyzed to understand the current market trends.
- Primary Research:
The primarily interview analysis comprise of data obtained from industry participants interview and answers to survey questions gathered by in-house primary team.
For primary research, interviews are conducted with industry experts/CEOs/Marketing Managers/Sales Managers/VPs/Subject Matter Experts from both demand and supply side to get a 360-degree view of the market. The primary team conducts several interviews based on the complexity of the markets to understand the various market trends and dynamics which makes research more credible and precise.
A typical research interview fulfils the following functions:
- Provides first-hand information on the market size, market trends, growth trends, competitive landscape, and outlook
- Validates and strengthens in-house secondary research findings
- Develops the analysis team’s expertise and market understanding
Primary research involves email interactions and telephone interviews for each market, category, segment, and sub-segment across geographies. The participants who typically take part in such a process include, but are not limited to:
- Industry participants: VPs, business development managers, market intelligence managers and national sales managers
- Outside experts: Valuation experts, research analysts and key opinion leaders specializing in the electronics and semiconductor industry.
Below is the breakup of our primary respondents by company, designation, and region:
Once we receive the confirmation from primary research sources or primary respondents, we finalize the base year market estimation and forecast the data as per the macroeconomic and microeconomic factors assessed during data collection.
- Data Analysis:
Once data is validated through both secondary as well as primary respondents, we finalize the market estimations by hypothesis formulation and factor analysis at regional and country level.
- 3.1 Macro-Economic Factor Analysis:
We analyse macroeconomic indicators such the gross domestic product (GDP), increase in the demand for goods and services across industries, technological advancement, regional economic growth, governmental policies, the influence of COVID-19, PEST analysis, and other aspects. This analysis aids in setting benchmarks for various nations/regions and approximating market splits. Additionally, the general trend of the aforementioned components aid in determining the market's development possibilities.
- 3.2 Country Level Data:
Various factors that are especially aligned to the country are taken into account to determine the market size for a certain area and country, including the presence of vendors, such as headquarters and offices, the country's GDP, demand patterns, and industry growth. To comprehend the market dynamics for the nation, a number of growth variables, inhibitors, application areas, and current market trends are researched. The aforementioned elements aid in determining the country's overall market's growth potential.
- 3.3 Company Profile:
The “Table of Contents” is formulated by listing and analyzing more than 25 - 30 companies operating in the market ecosystem across geographies. However, we profile only 10 companies as a standard practice in our syndicate reports. These 10 companies comprise leading, emerging, and regional players. Nonetheless, our analysis is not restricted to the 10 listed companies, we also analyze other companies present in the market to develop a holistic view and understand the prevailing trends. The “Company Profiles” section in the report covers key facts, business description, products & services, financial information, SWOT analysis, and key developments. The financial information presented is extracted from the annual reports and official documents of the publicly listed companies. Upon collecting the information for the sections of respective companies, we verify them via various primary sources and then compile the data in respective company profiles. The company level information helps us in deriving the base number as well as in forecasting the market size.
- 3.4 Developing Base Number:
Aggregation of sales statistics (2020-2022) and macro-economic factor, and other secondary and primary research insights are utilized to arrive at base number and related market shares for 2022. The data gaps are identified in this step and relevant market data is analyzed, collected from paid primary interviews or databases. On finalizing the base year market size, forecasts are developed on the basis of macro-economic, industry and market growth factors and company level analysis.
- Data Triangulation and Final Review:
The market findings and base year market size calculations are validated from supply as well as demand side. Demand side validations are based on macro-economic factor analysis and benchmarks for respective regions and countries. In case of supply side validations, revenues of major companies are estimated (in case not available) based on industry benchmark, approximate number of employees, product portfolio, and primary interviews revenues are gathered. Further revenue from target product/service segment is assessed to avoid overshooting of market statistics. In case of heavy deviations between supply and demand side values, all thes steps are repeated to achieve synchronization.
We follow an iterative model, wherein we share our research findings with Subject Matter Experts (SME’s) and Key Opinion Leaders (KOLs) until consensus view of the market is not formulated – this model negates any drastic deviation in the opinions of experts. Only validated and universally acceptable research findings are quoted in our reports.
We have important check points that we use to validate our research findings – which we call – data triangulation, where we validate the information, we generate from secondary sources with primary interviews and then we re-validate with our internal data bases and Subject matter experts. This comprehensive model enables us to deliver high quality, reliable data in shortest possible time.