Healthcare Virtual Assistants Market Growth Report, 2028
[Research Report] The healthcare virtual assistants market is projected to reach US$ 5,310.31 million by 2028 from US$ 684.07 million in 2021; it is expected to grow at a CAGR of 34.01% from 2021 to 2028.
Rising developments and advancements in healthcare IT solutions and increasing smartphone adoption with growing healthcare-associated applications stimulate the overall market growth. According to The American Health Information Management Association (AHIMA) report, medical professionals have emerged as a marketplace targeted by smartphone technologies. In healthcare organizations, such as hospitals, advanced smartphones provide more convenience and efficiency than traditional computers. The World Health Organization (WHO) report states that mobile health (mHealth) can revolutionize health outcomes among patients and provide virtual service through a smartphone with medical expertise and knowledge in real-time, which acts as a boon, particularly to those living in remote areas.
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Healthcare Virtual Assistants Market: Strategic Insights
Market Size Value in US$ 684.07 Million in 2021 Market Size Value by US$ 5,310.31 Million by 2028 Growth rate CAGR of 34.01% from 2021 to 2028 Forecast Period 2021-2028 Base Year 2021
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Healthcare Virtual Assistants Market: Strategic Insights
| Market Size Value in | US$ 684.07 Million in 2021 |
| Market Size Value by | US$ 5,310.31 Million by 2028 |
| Growth rate | CAGR of 34.01% from 2021 to 2028 |
| Forecast Period | 2021-2028 |
| Base Year | 2021 |
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North America is likely to continue its dominance in the healthcare virtual assistants market during 2021–2028. The US holds the largest market share in this region. The country is expected to continue to be a dominant shareholder in the market during the forecast period due to developed healthcare IT infrastructure and government initiatives to implement healthcare virtual assistant technologies. Moreover, the US is the largest market for healthcare virtual assistants mainly due to the high demand for installation of such advanced devices in hospitals and clinics and home healthcare in the US due to the rising geriatric population. Apart from that, the presence of top competitive players in this region with their innovative product launches present lucrative opportunities for the regional market growth. In January 2019, the New-York Presbyterian Hospital and Philips announced collaboration for healthcare virtual assistants. The New-York Presbyterian Hospital has planned to expand its virtual care capabilities with remote monitoring services from Philips.
Market Insights
Increasing Adoption of Healthbots/Chatbots for Quality Patient-Care Drives Market Growth
The COVID-19 pandemic is a standalone factor responsible for the growth of the overall healthcare virtual assistants market. According to the World Economic Forum (WEF) report, virtual assistants' potential is enormously associated with lucrative benefits that are already being realized. Therefore, the healthcare sector presents one of the most extensive opportunities for virtual assistants. For example, automated text reminders of appointments and chatbots assistance are helping physicians to connect with patients through digital consultations. For the record, in Rwanda, where there is only one doctor and six healthcare workers per 10,000 people, health bots are helping to reduce the heavy demand on healthcare staff. In the coming years, health bots will become the center tool by utilizing AI localized for Rwandan language and epidemiology for allowing more patients to get served for consultation. Therefore, through such virtual assistants, effective use of scarce health resources can be achieved, and in return, the quality of care will be improved, and healthcare workers can be kept in the loop.
Component-Based Insights
Based on the component, the healthcare virtual assistants market is segmented into speech recognition, text-to-speech, and voice recognition. The speech recognition segment is estimated to account for the largest market share during 2021–2028. Speech recognition technology has gained significant attention in the healthcare sector. According to the AHIMA Foundation report, the healthcare sector started implementing speech recognition technology for medical reporting. With continuous improvements in the technology, it became necessary for hospitals so that medical practitioners became aware and believe in the value of these systems. In the coming years, speech recognition technology could also play a significant role in benefitting healthcare providers to create documents at the inpatient bedside. The factors mentioned above drive the market growth for the speech recognition segment.
End User Insights
Based on end user, the market is segmented into providers, payers, and others. The providers segment would dominate the market in the coming years. According to the American Telemedicine Association (ATA) report, healthcare virtual assistants possesses numerous advantages for patients and providers. For example, on the removal of physical barriers to care, providers can extend their reach by using virtual assistants, particularly for patients living in rural areas. Also, it can offer preventive services allowing the patient education or wellness coaching regarding nonemergency health and wellness issues. Expanding healthcare virtually can assist providers in monitoring and managing their patients' care throughout their recovery following a long-term hospital visit or surgical procedure or even act as a substitute for in-person care delivery based on patient population needs, health organization capabilities, and resource availability. The factors mentioned above contribute to the market growth for the providers segment.
Companies operating in the healthcare virtual assistants market adopt the product innovation strategy to meet the evolving customer demands worldwide, which also permits them to maintain their brand name in the global market.
Healthcare Virtual Assistants Market – Segmentation
Based on component, the healthcare virtual assistants market is segmented into speech recognition, text-to-speech, and voice recognition. By end user, the market is segmented into providers, payers, and others.
Healthcare Virtual Assistants Market Report Scope
By Geography
Based on geography, the healthcare virtual assistants market is primarily segmented into North America, Europe, Asia Pacific, Middle East and Africa (MEA) and South and Central America. The market in North America is further segmented into the US, Canada, and Mexico. The European healthcare virtual assistants market is subsegmented into France, Germany, the UK, Spain, Italy, and the Rest of Europe. The market in Asia Pacific is subsegmented into China, India, Japan, Australia, South Korea, and the Rest of APAC. The healthcare virtual assistants market in the MEA is further segmented into Saudi Arabia, the UAE, South Africa, and the Rest of MEA. The market in South and Central America is segmented into Brazil, Argentina, and the Rest of South and Central America.
Company Profiles
- Nuance Communications, Inc.
- Amazon.com, Inc.
- Verient Systems, Inc.
- Microsoft Corporation
- EGAIN CORPORATION
- Infermedica
- CSS Corp
- Kognito
- Babylon
- True Imaging Interactive Inc.
Report Coverage
Revenue forecast, Company Analysis, Industry landscape, Growth factors, and Trends
Segment Covered
Component, and End User
Regional Scope
North America, Europe, Asia Pacific, Middle East & Africa, South & Central America
Country Scope
Argentina, Australia, Brazil, Canada, China, France, Germany, India, Italy, Japan, Mexico, Saudi Arabia, South Africa, South Korea, Spain, United Arab Emirates, United Kingdom, United States
Frequently Asked Questions
Growing prevalence of chronic diseases and increasing social networking and smart phone users are the most significant factors responsible for the overall market growth.
Based on component, speech recognition segment took the forefront lead in the worldwide market by accounting largest share in 2020 and is expected to continue to do so till the forecast period.
A healthcare virtual assistant is an innovative technology which helps with administrative and customer support tasks such as digitizing health history forms, electronic medical record (EMR/EHR) data management, patient appointment scheduling, medical authorizations, eligibility processing, and medical billing.
The providers segment dominated the global healthcare virtual assistants’ market and accounted for the largest market share of 51.53% in 2021.
Global healthcare virtual assistants’ market is segmented by region into North America, Europe, Asia Pacific, Middle East & Africa, and South & Central America. In North America, the U.S. is the largest market for fall management market. The US is estimated to hold the largest share in the healthcare virtual assistants’ market during the forecast period. The presence of top players and favorable regulations related to product approvals coupled with commercializing new products are the contributing factors for the regional growth. Additionally, the increasing number of R&D activities is the key factor responsible for the Asia-Pacific regional growth for healthcare virtual assistants accounting fastest growth of the region during the coming years.
Nuance Communications, Inc.; Amazon.com, Inc.; Verient Systems, Inc.; Microsoft Corporation; EGAIN CORPORATION; Infermedica; CSS Corp; Kognito; Babylon; and True Image Interactive Inc. are among the leading companies operating in the global healthcare virtual assistants’ market
1. Introduction
1.1 Scope of the Study
1.2 The Insight Partners Research Report Guidance
1.3 Market Segmentation
1.3.1 Global Healthcare Virtual Assistants Market – By Component
1.3.2 Global Healthcare Virtual Assistants Market – By End User
1.3.3 Global Healthcare Virtual Assistants Market – By Geography
2. Healthcare Virtual Assistants Market – Key Takeaways
3. Research Methodology
3.1 Coverage
3.2 Secondary Research
3.3 Primary Research
4. Global Healthcare Virtual Assistants Market – Market Landscape
4.1 Overview
4.2 PEST Analysis
4.2.1 North America – PEST Analysis
4.2.2 Europe – PEST Analysis
4.2.3 Asia Pacific – PEST Analysis
4.2.4 Middle East and Africa (MEA) – PEST Analysis
4.2.5 South and Central America (SCAM) – PEST Analysis
4.3 Expert Opinions
4.4 Government Healthcare Initiatives – India, Australia, Middle East & Africa
5. Healthcare Virtual Assistants Market – Key Market Dynamics
5.1 Market Drivers
5.1.1 Growing Prevalence of Chronic Diseases
5.1.2 Rising Awareness Regarding Healthcare
5.1.3 Increase in Social Networking and Smart Phone Users
5.2 Market Restraints
5.2.1 Security and Privacy Issues
5.2.2 Unaddressed Regulatory Concerns
5.3 Market Opportunity
5.3.1 Expansion of Healthcare Facilities in Remote Locations
5.4 Future Trend
5.4.1 Healthcare Virtual Assistants to Replace Patients’ Routine Visits
5.5 Impact Analysis
6. Healthcare Virtual Assistants Market – Global Analysis
6.1 Global Healthcare Virtual Assistants Market Revenue Forecast and Analysis
6.2 Global Healthcare Virtual Assistants Market, By Geography - Forecast and Analysis
6.3 Market Positioning of Key Players
7. Healthcare Virtual Assistants Market Analysis – By Component
7.1 Overview
7.2 Healthcare Virtual Assistants Market Revenue Share, by Component (2021 and 2028)
7.3 Speech Recognition
7.3.1 Overview
7.3.2 Speech Recognition: Healthcare Virtual Assistants Market – Revenue and Forecast to 2028 (US$ Million)
7.4 Text-to-Speech
7.4.1 Overview
7.4.2 Text-to-Speech: Healthcare Virtual Assistants Market – Revenue and Forecast to 2028 (US$ Million)
7.5 Voice Recognition
7.5.1 Overview
7.5.2 Voice Recognition: Healthcare Virtual Assistants Market – Revenue and Forecast to 2028 (US$ Million)
8. Healthcare Virtual Assistants Market – By End User
8.1 Overview
8.2 Healthcare Virtual Assistants Market, by End User, 2021 and 2028 (%)
8.3 Providers
8.3.1 Overview
8.3.2 Providers: Healthcare Virtual Assistants Market – Revenue and Forecast to 2028 (US$ Million)
8.4 Payers
8.4.1 Overview
8.4.2 Payers: Healthcare Virtual Assistants Market – Revenue and Forecast to 2028 (US$ Million)
8.5 Others
8.5.1 Overview
8.5.2 Others: Healthcare Virtual Assistants Market – Revenue and Forecast to 2028 (US$ Million)
9. Healthcare Virtual Assistants Market – Geographical Analysis
9.1 North America Healthcare Virtual Assistants Market, Revenue and Forecast to 2028
9.1.1 Overview
9.1.2 North America Healthcare Virtual Assistants Market, Revenue and Forecast to 2028, By Component (US$ Mn)
9.1.3 North America Healthcare Virtual Assistants Market, Revenue and Forecast to 2028, By End User (US$ Mn)
9.1.4 North America Healthcare Virtual Assistants Market Share, By Country (%), 2021 & 2028
9.1.4.1 U.S.
9.1.4.1.1 US Healthcare Virtual Assistants Market, Revenue and Forecast to 2028 (US$ Mn)
9.1.4.1.2 US Healthcare Virtual Assistants Market, Revenue and Forecast to 2028, By Component (US$ Mn)
9.1.4.1.3 US Healthcare virtual assistants Market, Revenue and Forecast to 2028, By End User (US$ Mn)
9.1.4.2 Canada
9.1.4.2.1 Canada Healthcare Virtual Assistants Market, Revenue and Forecast to 2028 (US$ Mn)
9.1.4.2.2 Canada Healthcare Virtual Assistants Market, Revenue and Forecast to 2028, By Component (US$ Mn)
9.1.4.2.3 Canada Healthcare Virtual Assistants Market, Revenue and Forecast to 2028, By End User (US$ Mn)
9.1.4.3 Mexico
9.1.4.3.1 Mexico Healthcare Virtual Assistants Market, Revenue and Forecast to 2028 (US$ Mn)
9.1.4.3.2 Mexico Healthcare Virtual Assistants Market, Revenue and Forecast to 2028, By Component (US$ Mn)
9.1.4.3.3 Mexico Healthcare Virtual Assistants Market, Revenue and Forecast to 2028, By End User (US$ Mn)
9.2 Europe: Healthcare Virtual Assistants Market Revenue and Forecast to 2028
9.2.1 Overview
9.2.2 Europe Healthcare Virtual Assistants Market Revenue and Forecast to 2028 (US$ Mn)
9.2.3 Europe Healthcare Virtual Assistants Market Revenue and Forecast to 2028, by Country (US$ Mn)
9.2.4 Europe Healthcare Virtual Assistants Market Revenue and Forecast to 2028, by End User (US$ Mn)
9.2.5 Europe Healthcare Virtual Assistants Market Share, By Country (%), 2021 & 2028
9.2.5.1 UK Healthcare Virtual Assistants Market Revenue and Forecast to 2028 (US$ Mn)
9.2.5.1.1 UK Healthcare Virtual Assistants Market Revenue and Forecast to 2028 (US$ Mn)
9.2.5.1.2 UK Healthcare Virtual Assistants Market Revenue and Forecast to 2028, by Component (US$ Mn)
9.2.5.1.3 UK Healthcare Virtual Assistants Market Revenue and Forecast to 2028, by End User (US$ Mn)
9.2.5.2 Germany Healthcare Virtual Assistants Market Revenue and Forecast to 2028 (US$ Mn)
9.2.5.2.1 Germany Healthcare Virtual Assistants Market Revenue and Forecast to 2028 (US$ Mn)
9.2.5.2.2 Germany Healthcare Virtual Assistants Market Revenue and Forecast to 2028, by Component (US$ Mn)
9.2.5.2.3 Germany Healthcare Virtual Assistants Market Revenue and Forecast to 2028, by End User (US$ Mn)
9.2.5.3 France Healthcare Virtual Assistants Market Revenue and Forecast to 2028 (US$ Mn)
9.2.5.3.1 France Healthcare Virtual Assistants Market Revenue and Forecast to 2028 (US$ Mn)
9.2.5.3.2 France Healthcare Virtual Assistants Market Revenue and Forecast to 2028, by Component (US$ Mn)
9.2.5.3.3 France Healthcare Virtual Assistants Market Revenue and Forecast to 2028, by End User (US$ Mn)
9.2.5.4 Italy Healthcare Virtual Assistants Market Revenue and Forecast to 2028 (US$ Mn)
9.2.5.4.1 Italy Healthcare Virtual Assistants Market Revenue and Forecast to 2028 (US$ Mn)
9.2.5.4.2 Italy Healthcare Virtual Assistants Market Revenue and Forecast to 2028, by Component (US$ Mn)
9.2.5.4.3 Italy Healthcare Virtual Assistants Market Revenue and Forecast to 2028, by End User (US$ Mn)
9.2.5.5 Spain Healthcare Virtual Assistants Market Revenue and Forecast to 2028 (US$ Mn)
9.2.5.5.1 Spain Healthcare Virtual Assistants Market Revenue and Forecast to 2028 (US$ Mn)
9.2.5.5.2 Spain Healthcare Virtual Assistants Market Revenue and Forecast to 2028, by Component (US$ Mn)
9.2.5.5.3 Spain Healthcare Virtual Assistants Market Revenue and Forecast to 2028, by End User (US$ Mn)
9.2.5.6 Rest of Europe Healthcare virtual assistants Market Revenue and Forecast to 2028 (US$ Mn)
9.2.5.6.1 Rest of Europe Healthcare Virtual Assistants Market Revenue and Forecast to 2028 (US$ Mn)
9.2.5.6.2 Rest of Europe Healthcare Virtual Assistants Market Revenue and Forecast to 2028, by Component (US$ Mn)
9.2.5.6.3 Rest of Europe Healthcare Virtual Assistants Market Revenue and Forecast to 2028, by End User (US$ Mn)
9.3 Asia Pacific: Healthcare Virtual Assistants Market
9.3.1 Overview
9.3.2 Asia Pacific: Healthcare Virtual Assistants Market - Revenue and Forecast to 2028 (USD Million)
9.3.3 Asia Pacific Healthcare Virtual Assistants Market, by Country – Revenue and Forecast to 2028 (USD Million)
9.3.4 Asia Pacific Healthcare Virtual Assistants Market, by Component – Revenue and Forecast to 2028 (USD Million)
9.3.5 Asia Pacific Healthcare Virtual Assistants Market, by End User– Revenue and Forecast to 2028 (USD Million)
9.3.6 Asia Pacific Healthcare Virtual Assistants Market Share, By Country (%), 2021 & 2028
9.3.6.1 China: Healthcare Virtual Assistants Market – Revenue and Forecast to 2028 (USD Million)
9.3.6.1.1 China: Healthcare Virtual Assistants Market – Revenue and Forecast to 2028 (USD Million)
9.3.6.1.2 China Healthcare Virtual Assistants Market, by Component – Revenue and Forecast to 2028 (USD Million)
9.3.6.1.3 China Healthcare Virtual Assistants Market, by End User– Revenue and Forecast to 2028(USD Million)
9.3.6.2 Japan: Healthcare Virtual Assistants Market – Revenue and Forecast to 2028 (USD Million)
9.3.6.2.1 Japan: Healthcare Virtual Assistants Market – Revenue and Forecast to 2028 (USD Million)
9.3.6.2.2 Japan Healthcare Virtual Assistants Market, by Component– Revenue and Forecast to 2028(USD Million)
9.3.6.2.3 Japan Healthcare Virtual Assistants Market, by End User – Revenue and Forecast to 2028 (USD Million)
9.3.6.3 India: Healthcare Virtual Assistants Market – Revenue and Forecast to 2028 (USD Million)
9.3.6.3.1 India: Healthcare Virtual Assistants Market – Revenue and Forecast to 2028 (USD Million)
9.3.6.3.2 India Healthcare Virtual Assistants Market, by Component – Revenue and Forecast to 2028 (USD Million)
9.3.6.3.3 India Healthcare Virtual Assistants Market, by End User– Revenue and Forecast to 2028(USD Million)
9.3.6.4 South Korea: Healthcare Virtual Assistants Market – Revenue and Forecast to 2028 (USD Million)
9.3.6.4.1 South Korea: Healthcare Virtual Assistants Market – Revenue and Forecast to 2028 (USD Million)
9.3.6.4.2 South Korea Healthcare virtual assistants Market, by Component – Revenue and Forecast to 2028 (USD Million)
9.3.6.4.3 South Korea Healthcare virtual assistants Market, by End User– Revenue and Forecast to 2028(USD Million)
9.3.6.5 Australia: Healthcare Virtual Assistants Market – Revenue and Forecast to 2028 (USD Million)
9.3.6.5.1 Australia: Healthcare Virtual Assistants Market – Revenue and Forecast to 2028 (USD Million)
9.3.6.5.2 Australia Healthcare Virtual Assistants Market, by Component– Revenue and Forecast to 2028 (USD Million)
9.3.6.5.3 Australia Healthcare Virtual Assistants Market, by End User– Revenue and Forecast to 2028(USD Million)
9.3.6.6 Rest of Asia Pacific: Healthcare Virtual Assistants Market – Revenue and Forecast to 2028 (USD Million)
9.3.6.6.1 Rest of Asia Pacific: Healthcare Virtual Assistants Market – Revenue and Forecast to 2028 (USD Million)
9.3.6.6.2 Rest of Asia Pacific Healthcare Virtual Assistants Market, by Component – Revenue and Forecast to 2028 (USD Million)
9.3.6.6.3 Rest of Asia Pacific Healthcare Virtual Assistants Market, by End User– Revenue and Forecast to 2028(USD Million)
9.4 Middle East & Africa: Healthcare Virtual Assistants Market
9.4.1 Overview
9.4.2 Middle East and Africa: Healthcare Virtual Assistants Market - Revenue and Forecast to 2028 (USD Million)
9.4.3 Middle East and Africa: Healthcare Virtual Assistants Market, by Country, 2019–2028 (USD Millions)
9.4.4 Middle East and Africa: Healthcare Virtual Assistants Market, by Component, 2019–2028 (USD Millions)
9.4.5 Middle East and Africa: Healthcare Virtual Assistants Market, by End User, 2019–2028 (USD Million)
9.4.6 Middle East & Africa Healthcare Virtual Assistants Market Share, By Country (%), 2021 & 2028
9.4.6.1 UAE: Healthcare Virtual Assistants Market – Revenue and Forecast to 2028 (USD Million)
9.4.6.1.1 UAE: Healthcare Virtual Assistants Market – Revenue and Forecast to 2028 (USD Million)
9.4.6.1.2 UAE: Healthcare Virtual Assistants Market, by Component, 2019–2028 (USD Millions)
9.4.6.1.3 UAE: Healthcare Virtual Assistants Market, by End User, 2019–2028 (USD Million)
9.4.6.2 Saudi Arabia: Healthcare Virtual Assistants Market – Revenue and Forecast to 2027 (USD Million)
9.4.6.2.1 Saudi Arabia: Healthcare Virtual Assistants Market – Revenue and Forecast to 2028 (USD Million)
9.4.6.2.2 Saudi Arabia: Healthcare Virtual Assistants Market, by Component, 2019–2028 (USD Millions)
9.4.6.2.3 Saudi Arabia: Healthcare Virtual Assistants Market, by End User, 2019–2028 (USD Million)
9.4.6.3 South Africa: Healthcare Virtual Assistants Market – Revenue and Forecast to 2028 (USD Million)
9.4.6.3.1 South Africa: Healthcare Virtual Assistants Market – Revenue and Forecast to 2028 (USD Million)
9.4.6.3.2 South Africa: Healthcare Virtual Assistants Market, by Component, 2019–2028 (USD Millions)
9.4.6.3.3 South Africa: Healthcare Virtual Assistants Market, by End User, 2019–2028 (USD Million)
9.4.6.4 Rest of Middle East and Africa: Healthcare Virtual Assistants Market – Revenue and Forecast to 2028 (US$ Million)
9.4.6.4.1 Rest of Middle East and Africa: Healthcare Virtual Assistants Market – Revenue and Forecast to 2028 (USD Million)
9.4.6.4.2 Rest of Middle East and Africa Healthcare Virtual Assistants Market, by Component – Revenue and Forecast to 2028 (USD Million)
9.4.6.4.3 Rest of Middle East and Africa: Healthcare Virtual Assistants Market, by End User, 2019–2028 (USD Million)
9.5 South and Central America: Healthcare Virtual Assistants Market
9.5.1 Overview
9.5.2 South and Central America: Healthcare Virtual Assistants Market, by Country, 2020 & 2028 (%)
9.5.3 South and Central America: Healthcare Virtual Assistants Market, by Country, 2019–2028 (USD Million)
9.5.4 South and Central America: Healthcare Virtual Assistants Market, by Component, 2019–2028 (USD Million)
9.5.5 South and Central America: Healthcare Virtual Assistants Market, by End User, 2019–2028 (USD Million)
9.5.6 South & Central America Healthcare Virtual Assistants Market Share, By Country (%), 2021 & 2028
9.5.6.1 Brazil: Healthcare Virtual Assistants Market – Revenue and Forecast to 2028 (USD Million)
9.5.6.1.1 Brazil: Healthcare Virtual Assistants Market – Revenue and Forecast to 2028 (USD Million)
9.5.6.1.2 Brazil: Healthcare Virtual Assistants Market, by Component, 2019–2028 (USD Million)
9.5.6.1.3 Brazil: Healthcare Virtual Assistants Market, by End User, 2019–2028 (USD Million)
9.5.6.2 Argentina: Healthcare Virtual Assistants Market – Revenue and Forecast to 2028 (USD Million)
9.5.6.2.1 Argentina: Healthcare Virtual Assistants Market – Revenue and Forecast to 2028 (USD Million)
9.5.6.2.2 Argentina: Healthcare Virtual Assistants Market, by Component, 2019–2028 (USD Million)
9.5.6.2.3 Argentina: Healthcare Virtual Assistants Market, by End User, 2019–2028 (USD Million)
9.5.6.3 Rest of South and Central America: Healthcare Virtual Assistants Market – Revenue and Forecast to 2027 (USD Million)
9.5.6.3.1 Rest of South and Central America: Healthcare Virtual Assistants Market – Revenue and Forecast to 2028 (USD Million)
9.5.6.3.2 Rest of South and Central America: Healthcare Virtual Assistants Market, by Component, 2019–2028 (USD Million)
9.5.6.3.3 Rest of South and Central America: Healthcare Virtual Assistants Market, by End User, 2019–2028 (USD Million)
10. Impact of COVID-19 Pandemic on Global Healthcare Virtual Assistants Market
10.1 North America: Impact Assessment of COVID-19 Pandemic
10.2 Europe: Impact Assessment Of COVID-19 Pandemic
10.3 Asia Pacific: Impact Assessment of COVID-19 Pandemic
10.4 Rest of the World: Impact Assessment of COVID-19 Pandemic
11. Healthcare Virtual Assistants Market–Industry Landscape
11.1 Overview
11.2 Growth Strategies Done by the Companies in the Market, (%)
11.3 Organic Developments
11.3.1 Overview
11.4 Inorganic Developments
11.4.1 Overview
12. Company Profiles
12.1 Nuance Communications, Inc.
12.1.1 Key Facts
12.1.2 Business Description
12.1.3 Products and Services
12.1.4 Financial Overview
12.1.5 SWOT Analysis
12.1.6 Key Developments
12.2 Amazon.com, Inc.
12.2.1 Key Facts
12.2.2 Business Description
12.2.3 Products and Services
12.2.4 Financial Overview
12.2.5 SWOT Analysis
12.2.6 Key Developments
12.3 Verint Systems, Inc.
12.3.1 Key Facts
12.3.2 Business Description
12.3.3 Products and Services
12.3.4 Financial Overview
12.3.5 SWOT Analysis
12.3.6 Key Developments
12.4 Microsoft Corporation
12.4.1 Key Facts
12.4.2 Business Description
12.4.3 Products and Services
12.4.4 Financial Overview
12.4.5 SWOT Analysis
12.4.6 Key Developments
12.5 EGAIN CORPORATION
12.5.1 Key Facts
12.5.2 Business Description
12.5.3 Products and Services
12.5.4 Financial Overview
12.5.5 SWOT Analysis
12.5.6 Key Developments
12.6 Infermedica
12.6.1 Key Facts
12.6.2 Business Description
12.6.3 Products and Services
12.6.4 Financial Overview
12.6.5 SWOT Analysis
12.6.6 Key Developments
12.7 CSS Corp
12.7.1 Key Facts
12.7.2 Business Description
12.7.3 Products and Services
12.7.4 Financial Overview
12.7.5 SWOT Analysis
12.7.6 Key Developments
12.8 Kognito
12.8.1 Key Facts
12.8.2 Business Description
12.8.3 Products and Services
12.8.4 Financial Overview
12.8.5 SWOT Analysis
12.8.6 Key Developments
12.9 Babylon
12.9.1 Key Facts
12.9.2 Business Description
12.9.3 Products and Services
12.9.4 Financial Overview
12.9.5 SWOT Analysis
12.9.6 Key Developments
12.10 True Image Interactive Inc.
12.10.1 Key Facts
12.10.2 Business Description
12.10.3 Products and Services
12.10.4 Financial Overview
12.10.5 SWOT Analysis
12.10.6 Key Developments
13. Appendix
13.1 About the Insight Partners
13.2 Glossary of Terms
LIST OF TABLES
Table 1. Global Healthcare Virtual Assistants Market, by Component – Revenue and Forecast to 2028 (USD Million)
Table 2. Global Healthcare Virtual Assistants Market, by End User – Revenue and Forecast to 2028 (USD Million)
Table 3. North America Healthcare Virtual Assistants Market, Revenue and Forecast to 2028 (US$ Mn)
Table 4. North America Healthcare Virtual Assistants Market, by Country – Revenue and Forecast to 2028 (USD Million)
Table 5. North America Healthcare Virtual Assistants Market, by Component – Revenue and Forecast to 2028 (USD Million)
Table 6. North America Healthcare Virtual Assistants Market, by End User – Revenue and Forecast to 2028 (USD Million)
Table 7. U.S. Healthcare Virtual Assistants Market, by Component – Revenue and Forecast to 2028 (USD Million)
Table 8. U.S. Healthcare Virtual Assistants Market, by End User – Revenue and Forecast to 2028 (USD Million)
Table 9. Canada Healthcare Virtual Assistants Market, by Component – Revenue and Forecast to 2028 (USD Million)
Table 10. Canada Healthcare Virtual Assistants Market, by End User – Revenue and Forecast to 2028 (USD Million)
Table 11. Mexico Healthcare Virtual Assistants Market, by Component – Revenue and Forecast to 2028 (USD Million)
Table 12. Mexico Healthcare Virtual Assistants Market, by End User – Revenue and Forecast to 2028 (USD Million)
Table 13. Europe Healthcare Virtual Assistants Market, by Country – Revenue and Forecast to 2028 (USD Million)
Table 14. Europe Healthcare Virtual Assistants Market, by Component – Revenue and Forecast to 2028 (USD Million)
Table 15. Europe Healthcare Virtual Assistants Market, by End User – Revenue and Forecast to 2028 (USD Million)
Table 16. UK Healthcare Virtual Assistants Market, by Component – Revenue and Forecast to 2028 (USD Million)
Table 17. UK Healthcare Virtual Assistants Market, by End User – Revenue and Forecast to 2028 (USD Million)
Table 18. Germany Healthcare Virtual Assistants Market, by Component – Revenue and Forecast to 2028 (USD Million)
Table 19. Germany Healthcare Virtual Assistants Market, by End User – Revenue and Forecast to 2028 (USD Million)
Table 20. France Healthcare Virtual Assistants Market, by Component – Revenue and Forecast to 2028 (USD Million)
Table 21. France Healthcare Virtual Assistants Market, by End User – Revenue and Forecast to 2028 (USD Million)
Table 22. Italy Healthcare Virtual Assistants Market, by Component – Revenue and Forecast to 2028 (USD Million)
Table 23. Italy Healthcare Virtual Assistants Market, by End User – Revenue and Forecast to 2028 (USD Million)
Table 24. Spain Healthcare Virtual Assistants Market, by Component – Revenue and Forecast to 2028 (USD Million)
Table 25. Spain Healthcare Virtual Assistants Market, by End User – Revenue and Forecast to 2028 (USD Million)
Table 26. Rest of Europe Healthcare Virtual Assistants Market, by Component – Revenue and Forecast to 2028 (USD Million)
Table 27. Rest of Europe Healthcare Virtual Assistants Market, by End User – Revenue and Forecast to 2028 (USD Million)
Table 28. Asia Pacific Healthcare Virtual Assistants Market, by Country – Revenue and Forecast to 2028 (USD Million)
Table 29. Asia Pacific Healthcare Virtual Assistants Market, by Component – Revenue and Forecast to 2028 (USD Million)
Table 30. Asia Pacific Healthcare Virtual Assistants Market, by End User – Revenue and Forecast to 2028 (USD Million)
Table 31. China Healthcare Virtual Assistants Market, by Component – Revenue and Forecast to 2028 (USD Million)
Table 32. China Healthcare Virtual Assistants Market, by End User – Revenue and Forecast to 2028 (USD Million)
Table 33. Japan Healthcare Virtual Assistants Market, by Component – Revenue and Forecast to 2028 (USD Million)
Table 34. Japan Healthcare Virtual Assistants Market, by End User – Revenue and Forecast to 2028 (USD Million)
Table 35. India Healthcare Virtual Assistants Market, by Component – Revenue and Forecast to 2028 (USD Million)
Table 36. India Healthcare Virtual Assistants Market, by End User – Revenue and Forecast to 2028 (USD Million)
Table 37. South Korea Healthcare Virtual Assistants Market, by Component – Revenue and Forecast to 2028 (USD Million)
Table 38. South Korea Healthcare Virtual Assistants Market, by End User – Revenue and Forecast to 2028 (USD Million)
Table 39. Australia Healthcare Virtual Assistants Market, by Component – Revenue and Forecast to 2028 (USD Million)
Table 40. Australia Healthcare Virtual Assistants Market, by End User – Revenue and Forecast to 2028 (USD Million)
Table 41. Rest of Asia Pacific Healthcare Virtual Assistants Market, by Component – Revenue and Forecast to 2028 (USD Million)
Table 42. Rest of Asia Pacific Healthcare Virtual Assistants Market, by End User – Revenue and Forecast to 2028 (USD Million)
Table 43. Middle East and Africa Healthcare Virtual Assistants Market, by Country – Revenue and Forecast to 2028 (USD Million)
Table 44. Middle East and Africa Healthcare Virtual Assistants Market, by Component – Revenue and Forecast to 2028 (USD Million)
Table 45. Middle East and Africa Healthcare Virtual Assistants Market, by End User – Revenue and Forecast to 2028 (USD Million)
Table 46. UAE Healthcare Virtual Assistants Market, by Component – Revenue and Forecast to 2028 (USD Million)
Table 47. UAE Healthcare Virtual Assistants Market, by End User – Revenue and Forecast to 2028 (USD Million)
Table 48. Saudi Arabia Healthcare Virtual Assistants Market, by Component – Revenue and Forecast to 2028 (USD Million)
Table 49. Saudi Arabia Healthcare Virtual Assistants Market, by End User – Revenue and Forecast to 2028 (USD Million)
Table 50. South Africa Healthcare Virtual Assistants Market, by Component – Revenue and Forecast to 2028 (USD Million)
Table 51. South Africa Healthcare Virtual Assistants Market, by End User – Revenue and Forecast to 2028 (USD Million)
Table 52. Rest of Middle East and Africa Healthcare Virtual Assistants Market, by Component – Revenue and Forecast to 2028 (USD Million)
Table 53. Rest of Middle East and Africa Healthcare Virtual Assistants Market, by End User – Revenue and Forecast to 2028 (USD Million)
Table 54. South and Central America Healthcare Virtual Assistants Market, by Country – Revenue and Forecast to 2028 (USD Million)
Table 55. South and Central America Healthcare Virtual Assistants Market, by Component – Revenue and Forecast to 2028 (USD Million)
Table 56. South and Central America Healthcare Virtual Assistants Market, by End User – Revenue and Forecast to 2028 (USD Million)
Table 57. Brazil Healthcare Virtual Assistants Market, by Component – Revenue and Forecast to 2028 (USD Million)
Table 58. Brazil Healthcare Virtual Assistants Market, by End User – Revenue and Forecast to 2028 (USD Million)
Table 59. Argentina Healthcare Virtual Assistants Market, by Component – Revenue and Forecast to 2028 (USD Million)
Table 60. Argentina Healthcare Virtual Assistants Market, by End User – Revenue and Forecast to 2028 (USD Million)
Table 61. Rest of South and Central America Healthcare Virtual Assistants Market, by Component – Revenue and Forecast to 2028 (USD Million)
Table 62. Rest of South and Central America Healthcare Virtual Assistants Market, by End User – Revenue and Forecast to 2028 (USD Million)
Table 63. Organic Developments Done by Companies
Table 64. Inorganic Developments Done by Companies
Table 65. Glossary of Terms, Healthcare Virtual Assistants Market
LIST OF FIGURES
Figure 1. Healthcare Virtual Assistants Market Segmentation
Figure 2. Healthcare Virtual Assistants Market Segmentation, By Region
Figure 3. Healthcare Virtual Assistants Market Overview
Figure 4. Speech Recognition Held Largest Share by Component of Healthcare Virtual Assistants Market
Figure 5. Asia Pacific to Show Significant Growth During Forecast Period
Figure 6. Healthcare Virtual Assistants Market, by Geography (US$ Million)
Figure 7. Global Healthcare Virtual Assistants Market – Leading Country Markets (US$ Million)
Figure 8. Global Healthcare virtual assistants Market, Industry Landscape
Figure 9. North America PEST Analysis
Figure 10. Europe PEST Analysis
Figure 11. Asia Pacific PEST Analysis
Figure 12. Middle East and Africa (MEA) PEST Analysis
Figure 13. South and Central America (SCAM) PEST Analysis
Figure 14. Healthcare virtual assistants Market Impact Analysis of Driver and Restraints
Figure 15. Global Healthcare Virtual Assistants Market – Revenue Forecast and Analysis – 2020- 2028
Figure 16. Global Healthcare Virtual Assistants Market – By Geography Forecast and Analysis – 2021 & 2028
Figure 17. Market Positioning of Key Players in Global Healthcare Virtual Assistants Market
Figure 18. Healthcare Virtual Assistants Market Revenue Share, by Component (2021 and 2028)
Figure 19. Speech Recognition: Healthcare Virtual Assistants Market – Revenue and Forecast to 2028 (US$ Million)
Figure 20. Text-to-Speech: Healthcare Virtual Assistants Market – Revenue and Forecast to 2028 (US$ Million)
Figure 21. Voice Recognition: Healthcare Virtual Assistants Market – Revenue and Forecast to 2028 (US$ Million)
Figure 22. Healthcare Virtual Assistants Market, by End User, 2021 and 2028 (%)
Figure 23. Providers: Healthcare Virtual Assistants Market – Revenue and Forecast to 2028 (US$ Million)
Figure 24. Payers: Healthcare Virtual Assistants Market – Revenue and Forecast to 2028 (US$ Million)
Figure 25. Others: Healthcare Virtual Assistants Market – Revenue and Forecast to 2028 (US$ Million)
Figure 26. North America Healthcare Virtual Assistants Market Overview, By Country — 2021 (US$ Mn)
Figure 27. North America Healthcare Virtual Assistants Market, Revenue and Forecast to 2028 (US$ Mn)
Figure 28. North America: Healthcare Virtual Assistants Market Share, By Country (%), 2021 & 2028
Figure 29. US Healthcare Virtual Assistants Market, Revenue and Forecast to 2028 (US$ Mn)
Figure 30. Canada Healthcare Virtual Assistants Market, Revenue and Forecast to 2028 (US$ Mn)
Figure 31. Mexico Healthcare Virtual Assistants Market, Revenue and Forecast to 2028 (US$ Mn)
Figure 32. Europe Healthcare Virtual Assistants Market Revenue Overview, by Country, 2021 (US$ MN)
Figure 33. Europe Healthcare Virtual Assistants Market Revenue and Forecast to 2028 (US$ Mn)
Figure 34. Europe Healthcare virtual assistants Market Revenue and Forecast to 2028, by Component (US$ Mn)
Figure 35. Europe: Healthcare Virtual Assistants Market Share, By Country (%), 2021 & 2028
Figure 36. UK Healthcare Virtual Assistants Market Revenue and Forecast to 2028 (US$ Mn)
Figure 37. Germany Healthcare Virtual Assistants Market Revenue and Forecast to 2028 (US$ Mn)
Figure 38. France Healthcare Virtual Assistants Market Revenue and Forecast to 2028 (US$ Mn)
Figure 39. Italy Healthcare Virtual Assistants Market Revenue and Forecast to 2028 (US$ Mn)
Figure 40. Spain Healthcare virtual assistants Market Revenue and Forecast to 2028 (US$ Mn)
Figure 41. Rest of Europe Healthcare Virtual Assistants Market Revenue and Forecast to 2028 (US$ Mn)
Figure 42. Asia Pacific: Healthcare Virtual Assistants Market, by Key Country – Revenue (2021) (USD Million)
Figure 43. Asia Pacific Healthcare Virtual Assistants Market Revenue and Forecast to 2028 (USD Million)
Figure 44. Asia Pacific: Healthcare Virtual Assistants Market, by Country, 2021 & 2028 (%)
Figure 45. China: Healthcare Virtual Assistants Market – Revenue and Forecast to 2028 (USD Million)
Figure 46. Japan: Healthcare Virtual Assistants Market – Revenue and Forecast to 2028 (USD Million)
Figure 47. India: Healthcare Virtual Assistants Market – Revenue and Forecast to 2028 (USD Million)
Figure 48. South Korea: Healthcare Virtual Assistants Market – Revenue and Forecast to 2028 (USD Million)
Figure 49. Australia: Healthcare Virtual Assistants Market – Revenue and Forecast to 2028 (USD Million)
Figure 50. Rest of Asia Pacific: Healthcare Virtual Assistants Market – Revenue and Forecast to 2028 (USD Million)
Figure 51. Middle East & Africa: Healthcare Virtual Assistants Market, by Key Country – Revenue (2021) (USD Million)
Figure 52. Middle East and Africa Healthcare Virtual Assistants Market Revenue and Forecast to 2028 (USD Millions)
Figure 53. Middle East & Africa: Healthcare Virtual Assistants Market, by Country, 2021 & 2028 (%)
Figure 54. UAE: Healthcare Virtual Assistants Market – Revenue and Forecast to 2028 (USD Million)
Figure 55. Saudi Arabia: Healthcare Virtual Assistants Market – Revenue and Forecast to 2028 (USD Million)
Figure 56. South Africa: Healthcare Virtual Assistants Market – Revenue and Forecast to 2028 (USD Million)
Figure 57. Rest of Middle East and Africa: Healthcare Virtual Assistants Market – Revenue and Forecast to 2028 (USD Million)
Figure 58. South and Central America: Healthcare Virtual Assistants Market, by Key Country – Revenue (2021) (USD Million)
Figure 59. South and Central America: Healthcare Virtual Assistants Market, by Country, 2020 & 2028 (%)
Figure 60. South and Central America: Healthcare Virtual Assistants Market, by Country, 2021 & 2028 (%)
Figure 61. Brazil: Healthcare Virtual Assistants Market – Revenue and Forecast to 2028 (USD Million)
Figure 62. Argentina: Healthcare Virtual Assistants Market – Revenue and Forecast to 2028 (USD Million)
Figure 63. Rest of South and Central America: Healthcare Virtual Assistants Market – Revenue and Forecast to 2028 (USD Million)
Figure 64. Impact of COVID-19 Pandemic in North American Country Markets
Figure 65. Impact of COVID-19 Pandemic in European Country Markets
Figure 66. Impact of COVID-19 Pandemic in Asia Pacific Country Markets
Figure 67. Impact Of COVID-19 Pandemic in Rest of the World Countries Market
Figure 68. Growth Strategies Done by the Companies in the Market, (%)
The List of Companies - Healthcare Virtual Assistants Market
- Nuance Communications, Inc.
- Amazon.com, Inc.
- Verient Systems, Inc.
- Microsoft Corporation
- Egain Corporation
- Infermedica
- CSS Corp
- Kognito
- Babylon
- True Image Interactive Inc.
The Insight Partners performs research in 4 major stages: Data Collection & Secondary Research, Primary Research, Data Analysis and Data Triangulation & Final Review.
- Data Collection and Secondary Research:
As a market research and consulting firm operating from a decade, we have published many reports and advised several clients across the globe. First step for any study will start with an assessment of currently available data and insights from existing reports. Further, historical and current market information is collected from Investor Presentations, Annual Reports, SEC Filings, etc., and other information related to company’s performance and market positioning are gathered from Paid Databases (Factiva, Hoovers, and Reuters) and various other publications available in public domain.
Several associations trade associates, technical forums, institutes, societies and organizations are accessed to gain technical as well as market related insights through their publications such as research papers, blogs and press releases related to the studies are referred to get cues about the market. Further, white papers, journals, magazines, and other news articles published in the last 3 years are scrutinized and analyzed to understand the current market trends.
- Primary Research:
The primarily interview analysis comprise of data obtained from industry participants interview and answers to survey questions gathered by in-house primary team.
For primary research, interviews are conducted with industry experts/CEOs/Marketing Managers/Sales Managers/VPs/Subject Matter Experts from both demand and supply side to get a 360-degree view of the market. The primary team conducts several interviews based on the complexity of the markets to understand the various market trends and dynamics which makes research more credible and precise.
A typical research interview fulfils the following functions:
- Provides first-hand information on the market size, market trends, growth trends, competitive landscape, and outlook
- Validates and strengthens in-house secondary research findings
- Develops the analysis team’s expertise and market understanding
Primary research involves email interactions and telephone interviews for each market, category, segment, and sub-segment across geographies. The participants who typically take part in such a process include, but are not limited to:
- Industry participants: VPs, business development managers, market intelligence managers and national sales managers
- Outside experts: Valuation experts, research analysts and key opinion leaders specializing in the electronics and semiconductor industry.
Below is the breakup of our primary respondents by company, designation, and region:
Once we receive the confirmation from primary research sources or primary respondents, we finalize the base year market estimation and forecast the data as per the macroeconomic and microeconomic factors assessed during data collection.
- Data Analysis:
Once data is validated through both secondary as well as primary respondents, we finalize the market estimations by hypothesis formulation and factor analysis at regional and country level.
- 3.1 Macro-Economic Factor Analysis:
We analyse macroeconomic indicators such the gross domestic product (GDP), increase in the demand for goods and services across industries, technological advancement, regional economic growth, governmental policies, the influence of COVID-19, PEST analysis, and other aspects. This analysis aids in setting benchmarks for various nations/regions and approximating market splits. Additionally, the general trend of the aforementioned components aid in determining the market's development possibilities.
- 3.2 Country Level Data:
Various factors that are especially aligned to the country are taken into account to determine the market size for a certain area and country, including the presence of vendors, such as headquarters and offices, the country's GDP, demand patterns, and industry growth. To comprehend the market dynamics for the nation, a number of growth variables, inhibitors, application areas, and current market trends are researched. The aforementioned elements aid in determining the country's overall market's growth potential.
- 3.3 Company Profile:
The “Table of Contents” is formulated by listing and analyzing more than 25 - 30 companies operating in the market ecosystem across geographies. However, we profile only 10 companies as a standard practice in our syndicate reports. These 10 companies comprise leading, emerging, and regional players. Nonetheless, our analysis is not restricted to the 10 listed companies, we also analyze other companies present in the market to develop a holistic view and understand the prevailing trends. The “Company Profiles” section in the report covers key facts, business description, products & services, financial information, SWOT analysis, and key developments. The financial information presented is extracted from the annual reports and official documents of the publicly listed companies. Upon collecting the information for the sections of respective companies, we verify them via various primary sources and then compile the data in respective company profiles. The company level information helps us in deriving the base number as well as in forecasting the market size.
- 3.4 Developing Base Number:
Aggregation of sales statistics (2020-2022) and macro-economic factor, and other secondary and primary research insights are utilized to arrive at base number and related market shares for 2022. The data gaps are identified in this step and relevant market data is analyzed, collected from paid primary interviews or databases. On finalizing the base year market size, forecasts are developed on the basis of macro-economic, industry and market growth factors and company level analysis.
- Data Triangulation and Final Review:
The market findings and base year market size calculations are validated from supply as well as demand side. Demand side validations are based on macro-economic factor analysis and benchmarks for respective regions and countries. In case of supply side validations, revenues of major companies are estimated (in case not available) based on industry benchmark, approximate number of employees, product portfolio, and primary interviews revenues are gathered. Further revenue from target product/service segment is assessed to avoid overshooting of market statistics. In case of heavy deviations between supply and demand side values, all thes steps are repeated to achieve synchronization.
We follow an iterative model, wherein we share our research findings with Subject Matter Experts (SME’s) and Key Opinion Leaders (KOLs) until consensus view of the market is not formulated – this model negates any drastic deviation in the opinions of experts. Only validated and universally acceptable research findings are quoted in our reports.
We have important check points that we use to validate our research findings – which we call – data triangulation, where we validate the information, we generate from secondary sources with primary interviews and then we re-validate with our internal data bases and Subject matter experts. This comprehensive model enables us to deliver high quality, reliable data in shortest possible time.
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