Instant Messaging Software Market Size and Forecasts (2021 - 2031), Global and Regional Share, Trends, and Growth Opportunity Analysis

Coverage: Instant Messaging Software Market covers analysis by Application (Enterprise IM Platforms, Public IM Networks, Mobile Messaging); End User (BFSI, IT and Telecom, Retail and E-commerce, Education, Others) , and Geography (North America, Europe, Asia Pacific, and South and Central America)

  • Report Code : TIPRE00009551
  • Category : Technology, Media and Telecommunications
  • No. of Pages : 150
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Instant Messaging Software Market Strategies and Share 2031

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MARKET INTRODUCTION

Instant Messaging or IM is a technology that enables instant transmittance of electronic messages. IM allows the exchange of real-time messages through an embedded software or stand-alone application and offers different forms of communication such as stickers, pictures, video, and voice. Almost all IM solutions include some degree of federation or interoperability with social networks such as Twitter, LinkedIn, or Facebook. The rising number of smartphone users in developing nations are boosting the growth of the instant messaging software market.

MARKET DYNAMICS

The instant messaging software market is anticipated to grow in the forecast period owing to driving factors such as robust technological advancements and the introduction of new features. Also, the high adoption of cloud-based services by the enterprises is likely to augment the market growth. However, data security and privacy concerns are key factors restraining the growth of the instant messaging software market during the forecast period. On the other hand, increasing adoption of smartphones and tablet devices is likely to provide significant opportunities for the key players of the instant messaging software market in the coming years.

MARKET SCOPE

The "Global Instant Messaging Software Market Analysis to 2031" is a specialized and in-depth study of the technology, media and telecommunications industry with a special focus on the global market trend analysis. The report aims to provide an overview of instant messaging software market with detailed market segmentation by application, end user, and geography. The global instant messaging software market is expected to witness high growth during the forecast period. The report provides key statistics on the market status of the leading instant messaging software market players and offers key trends and opportunities in the market.

MARKET SEGMENTATION

The global instant messaging software market is segmented on the basis of application and end user. On the basis of the application, the market is segmented as enterprise IM platforms, public IM networks, mobile messaging. The market on the basis of the end user is classified as BFSI, IT and telecom, retail & e-commerce, education, and others.

REGIONAL FRAMEWORK

The report provides a detailed overview of the industry including both qualitative and quantitative information. It provides an overview and forecast of the global instant messaging software market based on various segments. It also provides market size and forecast estimates from the year 2021 to 2031 with respect to five major regions, namely; North America, Europe, Asia-Pacific (APAC), Middle East and Africa (MEA) and South & Central America. The instant messaging software market by each region is later sub-segmented by respective countries and segments. The report covers the analysis and forecast of 18 countries globally along with the current trend and opportunities prevailing in the region.

The report analyzes factors affecting instant messaging software market from both demand and supply side and further evaluates market dynamics affecting the market during the forecast period, i.e., drivers, restraints, opportunities, and future trend. The report also provides exhaustive PEST analysis for all five regions namely; North America, Europe, APAC, MEA, and South & Central America after evaluating political, economic, social and technological factors affecting the instant messaging software market in these regions.

World Geography

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MARKET PLAYERS


The report provides a detailed overview of the industry including both qualitative and quantitative information. It provides an overview and forecast of the global instant messaging software market based on various segments. It also provides market size and forecast estimates from the year 2021 to 2031 with respect to five major regions, namely; North America, Europe, Asia-Pacific (APAC), Middle East and Africa (MEA) and South & Central America. The instant messaging software market by each region is later sub-segmented by respective countries and segments. The report covers the analysis and forecast of 18 countries globally along with the current trend and opportunities prevailing in the region.

The report analyzes factors affecting instant messaging software market from both demand and supply side and further evaluates market dynamics affecting the market during the forecast period, i.e., drivers, restraints, opportunities, and future trend. The report also provides exhaustive PEST analysis for all five regions namely; North America, Europe, APAC, MEA, and South & Central America after evaluating political, economic, social and technological factors affecting the instant messaging software market in these regions.

MARKET PLAYERS

The reports cover key developments in the instant messaging software market as organic and inorganic growth strategies. Various companies are focusing on organic growth strategies such as product launches, product approvals and others such as patents and events. Inorganic growth strategies activities witnessed in the market were acquisitions, and partnership & collaborations. These activities have paved the way for the expansion of business and customer base of market players. The market players from instant messaging software market are anticipated to lucrative growth opportunities in the future with the rising demand for instant messaging software in the global market. Below mentioned is the list of few companies engaged in the instant messaging software market.

The report also includes the profiles of key instant messaging software companies along with their SWOT analysis and market strategies. In addition, the report focuses on leading industry players with information such as company profiles, components and services offered, financial information of the last three years, key developments in the past five years.

  •  BigAnt Office Messenger
  •  Cisco Systems, Inc.
  •  Facebook Inc.
  •  IBM Corporation
  •  Line Corp
  •  Microsoft Corporation
  •  Slack Technologies, Inc.
  •  Viber Media S.a.r.l.
  •  WeChat
  •  Zoho Corporation

The Insight Partner's dedicated research and analysis team consist of experienced professionals with advanced statistical expertise and offer various customization options in the existing study.
  • Sample PDF showcases the content structure and the nature of the information with qualitative and quantitative analysis.
  • Request discounts available for Start-Ups & Universities
Report Coverage
Report Coverage

Revenue forecast, Company Analysis, Industry landscape, Growth factors, and Trends

Segment Covered
Segment Covered

This text is related
to segments covered.

Regional Scope
Regional Scope

North America, Europe, Asia Pacific, Middle East & Africa, South & Central America

Country Scope
Country Scope

This text is related
to country scope.

TABLE OF CONTENTS

1. INTRODUCTION
1.1. SCOPE OF THE STUDY
1.2. THE INSIGHT PARTNERS RESEARCH REPORT GUIDANCE
1.3. MARKET SEGMENTATION
1.3.1 Instant Messaging Software Market - By Application
1.3.2 Instant Messaging Software Market - By End User
1.3.3 Instant Messaging Software Market - By Region
1.3.3.1 By Country

2. KEY TAKEAWAYS

3. RESEARCH METHODOLOGY

4. INSTANT MESSAGING SOFTWARE MARKET LANDSCAPE
4.1. OVERVIEW
4.2. PEST ANALYSIS
4.2.1 North America - Pest Analysis
4.2.2 Europe - Pest Analysis
4.2.3 Asia-Pacific - Pest Analysis
4.2.4 Middle East and Africa - Pest Analysis
4.2.5 South and Central America - Pest Analysis
4.3. ECOSYSTEM ANALYSIS
4.4. EXPERT OPINIONS

5. INSTANT MESSAGING SOFTWARE MARKET - KEY MARKET DYNAMICS
5.1. KEY MARKET DRIVERS
5.2. KEY MARKET RESTRAINTS
5.3. KEY MARKET OPPORTUNITIES
5.4. FUTURE TRENDS
5.5. IMPACT ANALYSIS OF DRIVERS, RESTRAINTS & EXPECTED INFLUENCE OF COVID-19 PANDEMIC

6. INSTANT MESSAGING SOFTWARE MARKET - GLOBAL MARKET ANALYSIS
6.1. INSTANT MESSAGING SOFTWARE - GLOBAL MARKET OVERVIEW
6.2. INSTANT MESSAGING SOFTWARE - GLOBAL MARKET AND FORECAST TO 2028
6.3. MARKET POSITIONING/MARKET SHARE

7. INSTANT MESSAGING SOFTWARE MARKET - REVENUE AND FORECASTS TO 2028 - APPLICATION
7.1. OVERVIEW
7.2. APPLICATION MARKET FORECASTS AND ANALYSIS
7.3. ENTERPRISE IM PLATFORMS
7.3.1. Overview
7.3.2. Enterprise IM Platforms Market Forecast and Analysis
7.4. PUBLIC IM NETWORKS
7.4.1. Overview
7.4.2. Public IM Networks Market Forecast and Analysis
7.5. MOBILE MESSAGING
7.5.1. Overview
7.5.2. Mobile Messaging Market Forecast and Analysis
8. INSTANT MESSAGING SOFTWARE MARKET - REVENUE AND FORECASTS TO 2028 - END USER
8.1. OVERVIEW
8.2. END USER MARKET FORECASTS AND ANALYSIS
8.3. BFSI
8.3.1. Overview
8.3.2. BFSI Market Forecast and Analysis
8.4. IT AND TELECOM
8.4.1. Overview
8.4.2. IT and Telecom Market Forecast and Analysis
8.5. RETAIL AND E-COMMERCE
8.5.1. Overview
8.5.2. Retail and E-commerce Market Forecast and Analysis
8.6. EDUCATION
8.6.1. Overview
8.6.2. Education Market Forecast and Analysis
8.7. OTHERS
8.7.1. Overview
8.7.2. Others Market Forecast and Analysis

9. INSTANT MESSAGING SOFTWARE MARKET REVENUE AND FORECASTS TO 2028 - GEOGRAPHICAL ANALYSIS
9.1. NORTH AMERICA
9.1.1 North America Instant Messaging Software Market Overview
9.1.2 North America Instant Messaging Software Market Forecasts and Analysis
9.1.3 North America Instant Messaging Software Market Forecasts and Analysis - By Application
9.1.4 North America Instant Messaging Software Market Forecasts and Analysis - By End User
9.1.5 North America Instant Messaging Software Market Forecasts and Analysis - By Countries
9.1.5.1 United States Instant Messaging Software Market
9.1.5.1.1 United States Instant Messaging Software Market by Application
9.1.5.1.2 United States Instant Messaging Software Market by End User
9.1.5.2 Canada Instant Messaging Software Market
9.1.5.2.1 Canada Instant Messaging Software Market by Application
9.1.5.2.2 Canada Instant Messaging Software Market by End User
9.1.5.3 Mexico Instant Messaging Software Market
9.1.5.3.1 Mexico Instant Messaging Software Market by Application
9.1.5.3.2 Mexico Instant Messaging Software Market by End User
9.2. EUROPE
9.2.1 Europe Instant Messaging Software Market Overview
9.2.2 Europe Instant Messaging Software Market Forecasts and Analysis
9.2.3 Europe Instant Messaging Software Market Forecasts and Analysis - By Application
9.2.4 Europe Instant Messaging Software Market Forecasts and Analysis - By End User
9.2.5 Europe Instant Messaging Software Market Forecasts and Analysis - By Countries
9.2.5.1 Germany Instant Messaging Software Market
9.2.5.1.1 Germany Instant Messaging Software Market by Application
9.2.5.1.2 Germany Instant Messaging Software Market by End User
9.2.5.2 France Instant Messaging Software Market
9.2.5.2.1 France Instant Messaging Software Market by Application
9.2.5.2.2 France Instant Messaging Software Market by End User
9.2.5.3 Italy Instant Messaging Software Market
9.2.5.3.1 Italy Instant Messaging Software Market by Application
9.2.5.3.2 Italy Instant Messaging Software Market by End User
9.2.5.4 United Kingdom Instant Messaging Software Market
9.2.5.4.1 United Kingdom Instant Messaging Software Market by Application
9.2.5.4.2 United Kingdom Instant Messaging Software Market by End User
9.2.5.5 Russia Instant Messaging Software Market
9.2.5.5.1 Russia Instant Messaging Software Market by Application
9.2.5.5.2 Russia Instant Messaging Software Market by End User
9.2.5.6 Rest of Europe Instant Messaging Software Market
9.2.5.6.1 Rest of Europe Instant Messaging Software Market by Application
9.2.5.6.2 Rest of Europe Instant Messaging Software Market by End User
9.3. ASIA-PACIFIC
9.3.1 Asia-Pacific Instant Messaging Software Market Overview
9.3.2 Asia-Pacific Instant Messaging Software Market Forecasts and Analysis
9.3.3 Asia-Pacific Instant Messaging Software Market Forecasts and Analysis - By Application
9.3.4 Asia-Pacific Instant Messaging Software Market Forecasts and Analysis - By End User
9.3.5 Asia-Pacific Instant Messaging Software Market Forecasts and Analysis - By Countries
9.3.5.1 Australia Instant Messaging Software Market
9.3.5.1.1 Australia Instant Messaging Software Market by Application
9.3.5.1.2 Australia Instant Messaging Software Market by End User
9.3.5.2 China Instant Messaging Software Market
9.3.5.2.1 China Instant Messaging Software Market by Application
9.3.5.2.2 China Instant Messaging Software Market by End User
9.3.5.3 India Instant Messaging Software Market
9.3.5.3.1 India Instant Messaging Software Market by Application
9.3.5.3.2 India Instant Messaging Software Market by End User
9.3.5.4 Japan Instant Messaging Software Market
9.3.5.4.1 Japan Instant Messaging Software Market by Application
9.3.5.4.2 Japan Instant Messaging Software Market by End User
9.3.5.5 South Korea Instant Messaging Software Market
9.3.5.5.1 South Korea Instant Messaging Software Market by Application
9.3.5.5.2 South Korea Instant Messaging Software Market by End User
9.3.5.6 Rest of Asia-Pacific Instant Messaging Software Market
9.3.5.6.1 Rest of Asia-Pacific Instant Messaging Software Market by Application
9.3.5.6.2 Rest of Asia-Pacific Instant Messaging Software Market by End User
9.4. MIDDLE EAST AND AFRICA
9.4.1 Middle East and Africa Instant Messaging Software Market Overview
9.4.2 Middle East and Africa Instant Messaging Software Market Forecasts and Analysis
9.4.3 Middle East and Africa Instant Messaging Software Market Forecasts and Analysis - By Application
9.4.4 Middle East and Africa Instant Messaging Software Market Forecasts and Analysis - By End User
9.4.5 Middle East and Africa Instant Messaging Software Market Forecasts and Analysis - By Countries
9.4.5.1 South Africa Instant Messaging Software Market
9.4.5.1.1 South Africa Instant Messaging Software Market by Application
9.4.5.1.2 South Africa Instant Messaging Software Market by End User
9.4.5.2 Saudi Arabia Instant Messaging Software Market
9.4.5.2.1 Saudi Arabia Instant Messaging Software Market by Application
9.4.5.2.2 Saudi Arabia Instant Messaging Software Market by End User
9.4.5.3 U.A.E Instant Messaging Software Market
9.4.5.3.1 U.A.E Instant Messaging Software Market by Application
9.4.5.3.2 U.A.E Instant Messaging Software Market by End User
9.4.5.4 Rest of Middle East and Africa Instant Messaging Software Market
9.4.5.4.1 Rest of Middle East and Africa Instant Messaging Software Market by Application
9.4.5.4.2 Rest of Middle East and Africa Instant Messaging Software Market by End User
9.5. SOUTH AND CENTRAL AMERICA
9.5.1 South and Central America Instant Messaging Software Market Overview
9.5.2 South and Central America Instant Messaging Software Market Forecasts and Analysis
9.5.3 South and Central America Instant Messaging Software Market Forecasts and Analysis - By Application
9.5.4 South and Central America Instant Messaging Software Market Forecasts and Analysis - By End User
9.5.5 South and Central America Instant Messaging Software Market Forecasts and Analysis - By Countries
9.5.5.1 Brazil Instant Messaging Software Market
9.5.5.1.1 Brazil Instant Messaging Software Market by Application
9.5.5.1.2 Brazil Instant Messaging Software Market by End User
9.5.5.2 Argentina Instant Messaging Software Market
9.5.5.2.1 Argentina Instant Messaging Software Market by Application
9.5.5.2.2 Argentina Instant Messaging Software Market by End User
9.5.5.3 Rest of South and Central America Instant Messaging Software Market
9.5.5.3.1 Rest of South and Central America Instant Messaging Software Market by Application
9.5.5.3.2 Rest of South and Central America Instant Messaging Software Market by End User

10. INDUSTRY LANDSCAPE
10.1. MERGERS AND ACQUISITIONS
10.2. AGREEMENTS, COLLABORATIONS AND JOIN VENTURES
10.3. NEW PRODUCT LAUNCHES
10.4. EXPANSIONS AND OTHER STRATEGIC DEVELOPMENTS

11. INSTANT MESSAGING SOFTWARE MARKET, KEY COMPANY PROFILES
11.1. BIGANT OFFICE MESSENGER
11.1.1. Key Facts
11.1.2. Business Description
11.1.3. Products and Services
11.1.4. Financial Overview
11.1.5. SWOT Analysis
11.1.6. Key Developments
11.2. CISCO SYSTEMS, INC.
11.2.1. Key Facts
11.2.2. Business Description
11.2.3. Products and Services
11.2.4. Financial Overview
11.2.5. SWOT Analysis
11.2.6. Key Developments
11.3. FACEBOOK INC.
11.3.1. Key Facts
11.3.2. Business Description
11.3.3. Products and Services
11.3.4. Financial Overview
11.3.5. SWOT Analysis
11.3.6. Key Developments
11.4. IBM CORPORATION
11.4.1. Key Facts
11.4.2. Business Description
11.4.3. Products and Services
11.4.4. Financial Overview
11.4.5. SWOT Analysis
11.4.6. Key Developments
11.5. LINE CORP
11.5.1. Key Facts
11.5.2. Business Description
11.5.3. Products and Services
11.5.4. Financial Overview
11.5.5. SWOT Analysis
11.5.6. Key Developments
11.6. MICROSOFT CORPORATION
11.6.1. Key Facts
11.6.2. Business Description
11.6.3. Products and Services
11.6.4. Financial Overview
11.6.5. SWOT Analysis
11.6.6. Key Developments
11.7. SLACK TECHNOLOGIES, INC.
11.7.1. Key Facts
11.7.2. Business Description
11.7.3. Products and Services
11.7.4. Financial Overview
11.7.5. SWOT Analysis
11.7.6. Key Developments
11.8. VIBER MEDIA S.A.R.L.
11.8.1. Key Facts
11.8.2. Business Description
11.8.3. Products and Services
11.8.4. Financial Overview
11.8.5. SWOT Analysis
11.8.6. Key Developments
11.9. WECHAT
11.9.1. Key Facts
11.9.2. Business Description
11.9.3. Products and Services
11.9.4. Financial Overview
11.9.5. SWOT Analysis
11.9.6. Key Developments
11.10. ZOHO CORPORATION
11.10.1. Key Facts
11.10.2. Business Description
11.10.3. Products and Services
11.10.4. Financial Overview
11.10.5. SWOT Analysis
11.10.6. Key Developments

12. APPENDIX
12.1. ABOUT THE INSIGHT PARTNERS
12.2. GLOSSARY OF TERMS
The List of Companies

1.BigAnt Office Messenger
2.Cisco Systems, Inc.
3.Facebook Inc.
4.IBM Corporation
5.Line Corp
6.Microsoft Corporation
7.Slack Technologies, Inc.
8.Viber Media S.a.r.l.
9.WeChat
10.Zoho Corporation

The Insight Partners performs research in 4 major stages: Data Collection & Secondary Research, Primary Research, Data Analysis and Data Triangulation & Final Review.

  1. Data Collection and Secondary Research:

As a market research and consulting firm operating from a decade, we have published many reports and advised several clients across the globe. First step for any study will start with an assessment of currently available data and insights from existing reports. Further, historical and current market information is collected from Investor Presentations, Annual Reports, SEC Filings, etc., and other information related to company’s performance and market positioning are gathered from Paid Databases (Factiva, Hoovers, and Reuters) and various other publications available in public domain.

Several associations trade associates, technical forums, institutes, societies and organizations are accessed to gain technical as well as market related insights through their publications such as research papers, blogs and press releases related to the studies are referred to get cues about the market. Further, white papers, journals, magazines, and other news articles published in the last 3 years are scrutinized and analyzed to understand the current market trends.

  1. Primary Research:

The primarily interview analysis comprise of data obtained from industry participants interview and answers to survey questions gathered by in-house primary team.

For primary research, interviews are conducted with industry experts/CEOs/Marketing Managers/Sales Managers/VPs/Subject Matter Experts from both demand and supply side to get a 360-degree view of the market. The primary team conducts several interviews based on the complexity of the markets to understand the various market trends and dynamics which makes research more credible and precise.

A typical research interview fulfils the following functions:

  • Provides first-hand information on the market size, market trends, growth trends, competitive landscape, and outlook
  • Validates and strengthens in-house secondary research findings
  • Develops the analysis team’s expertise and market understanding

Primary research involves email interactions and telephone interviews for each market, category, segment, and sub-segment across geographies. The participants who typically take part in such a process include, but are not limited to:

  • Industry participants: VPs, business development managers, market intelligence managers and national sales managers
  • Outside experts: Valuation experts, research analysts and key opinion leaders specializing in the electronics and semiconductor industry.

Below is the breakup of our primary respondents by company, designation, and region:

Research Methodology

Once we receive the confirmation from primary research sources or primary respondents, we finalize the base year market estimation and forecast the data as per the macroeconomic and microeconomic factors assessed during data collection.

  1. Data Analysis:

Once data is validated through both secondary as well as primary respondents, we finalize the market estimations by hypothesis formulation and factor analysis at regional and country level.

  • 3.1 Macro-Economic Factor Analysis:

We analyse macroeconomic indicators such the gross domestic product (GDP), increase in the demand for goods and services across industries, technological advancement, regional economic growth, governmental policies, the influence of COVID-19, PEST analysis, and other aspects. This analysis aids in setting benchmarks for various nations/regions and approximating market splits. Additionally, the general trend of the aforementioned components aid in determining the market's development possibilities.

  • 3.2 Country Level Data:

Various factors that are especially aligned to the country are taken into account to determine the market size for a certain area and country, including the presence of vendors, such as headquarters and offices, the country's GDP, demand patterns, and industry growth. To comprehend the market dynamics for the nation, a number of growth variables, inhibitors, application areas, and current market trends are researched. The aforementioned elements aid in determining the country's overall market's growth potential.

  • 3.3 Company Profile:

The “Table of Contents” is formulated by listing and analyzing more than 25 - 30 companies operating in the market ecosystem across geographies. However, we profile only 10 companies as a standard practice in our syndicate reports. These 10 companies comprise leading, emerging, and regional players. Nonetheless, our analysis is not restricted to the 10 listed companies, we also analyze other companies present in the market to develop a holistic view and understand the prevailing trends. The “Company Profiles” section in the report covers key facts, business description, products & services, financial information, SWOT analysis, and key developments. The financial information presented is extracted from the annual reports and official documents of the publicly listed companies. Upon collecting the information for the sections of respective companies, we verify them via various primary sources and then compile the data in respective company profiles. The company level information helps us in deriving the base number as well as in forecasting the market size.

  • 3.4 Developing Base Number:

Aggregation of sales statistics (2020-2022) and macro-economic factor, and other secondary and primary research insights are utilized to arrive at base number and related market shares for 2022. The data gaps are identified in this step and relevant market data is analyzed, collected from paid primary interviews or databases. On finalizing the base year market size, forecasts are developed on the basis of macro-economic, industry and market growth factors and company level analysis.

  1. Data Triangulation and Final Review:

The market findings and base year market size calculations are validated from supply as well as demand side. Demand side validations are based on macro-economic factor analysis and benchmarks for respective regions and countries. In case of supply side validations, revenues of major companies are estimated (in case not available) based on industry benchmark, approximate number of employees, product portfolio, and primary interviews revenues are gathered. Further revenue from target product/service segment is assessed to avoid overshooting of market statistics. In case of heavy deviations between supply and demand side values, all thes steps are repeated to achieve synchronization.

We follow an iterative model, wherein we share our research findings with Subject Matter Experts (SME’s) and Key Opinion Leaders (KOLs) until consensus view of the market is not formulated – this model negates any drastic deviation in the opinions of experts. Only validated and universally acceptable research findings are quoted in our reports.

We have important check points that we use to validate our research findings – which we call – data triangulation, where we validate the information, we generate from secondary sources with primary interviews and then we re-validate with our internal data bases and Subject matter experts. This comprehensive model enables us to deliver high quality, reliable data in shortest possible time.

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