The Intelligent Automation Market is expected to register a CAGR of 13.5% from 2025 to 2031, with a market size expanding from US$ XX million in 2024 to US$ XX Million by 2031.
The report is segmented by Component (Solutions, Services); Deployment (On-Premise, Cloud); Application (Application Management, Business Process Management, Contact Center Management, Content Management, Others); End Use Industry (BFSI, e-Commerce and Retail, Healthcare and Lifesciences, IT and Telecom, Manufacturing, Others); Geography (North America, Europe, Asia-Pacific, Middle East & Africa, South and Central America).
The global analysis is further broken-down at regional level and major countries. The report offers the value in USD for the above analysis and segments
The report Intelligent Automation Market by The Insight Partners aims to describe the present landscape and future growth, top driving factors, challenges, and opportunities. This will provide insights to various business stakeholders, such as:
- Technology Providers/Manufacturers: To understand the evolving market dynamics and know the potential growth opportunities, enabling them to make informed strategic decisions.
- Investors: To conduct a comprehensive trend analysis regarding the market growth rate, market financial projections, and opportunities that exist across the value chain.
- Regulatory bodies: To regulate policies and police activities in the market with the aim of minimizing abuse, preserving investor trust and confidence, and upholding the integrity and stability of the market.
Intelligent Automation Market Segmentation
Component- Solutions
- Services
- On-Premise
- Cloud
- Application Management
- Business Process Management
- Contact Center Management
- Content Management
- BFSI
- e-Commerce and Retail
- Healthcare and Lifesciences
- IT and Telecom
- Manufacturing
Strategic Insights
Intelligent Automation Market Growth Drivers- Increasing Demand for Operational Efficiency: Companies from all industries are working to improve operational efficiency in order to stay competitive. Intelligent automation, which involves the integration of RPA with AI and machine learning, helps organizations streamline their processes, reduce operational costs, and improve productivity. Companies can optimize their workflows, minimize human error, and utilize resources more effectively by automating repetitive tasks and leveraging AI for data analysis and decision-making. This is a significant demand for efficiency, which propels the intelligent automation market.
- Advancements in AI and Machine Learning Technologies: The rapid advancements in AI and machine learning technologies are fueling the growth of the intelligent automation market. Innovations in NLP, computer vision, and cognitive computing technologies enable organizations to automate sophisticated tasks that, until a few years ago, seemed to depend on human intelligence. These are enabling businesses to analyze an enormous amount of data, providing the basis for informed decisions, and adding more value to customer relationships. As AI capabilities continue to evolve, the possible applications of intelligent automation will expand, driving higher adoption rates across industries.
- Growing Complexity of Business Processes: As businesses expand and diversify, their processes become increasingly complex, often involving multiple systems and data sources. Intelligent automation can help manage this complexity by integrating various workflows and automating repetitive tasks across systems. The need to simplify and streamline complex processes drives organizations to invest in intelligent automation solutions that can provide end-to-end automation and better manage interdependencies within business operations.
- Adoption of Hyperautomation Strategies: The trend in the intelligent automation market includes hyperautomation-the use of advanced technologies to automate as many business processes as possible. Organisations are embracing hyperautomation strategies to achieve total digital transformation. Hyperautomation strategy integrates RPA, AI, machine learning, and other automation tools into an integrated and holistic automation ecosystem. As businesses recognize the benefits of hyperautomation, the demand for intelligent automation solutions that support this strategy will continue to grow.
- Increased Adoption of Cloud-Based Automation Solutions: The trend towards cloud computing is influencing the intelligent automation market, with more organizations opting for cloud-based automation solutions. These solutions offer scalability, flexibility, and reduced infrastructure costs. The shift to the cloud allows businesses to deploy intelligent automation solutions more rapidly and cost-effectively, making it easier for them to adapt and scale their automation efforts as needed.
- Expanding Usage in SME: The primary user of intelligent automation has always been the huge enterprises, but recently SMEs also have more growing opportunities. Intelligent automation, including its affordable and accessible variants, will provide SMEs to be the most potential buyers in future, mainly focused on enhancing efficiency and competitiveness. Providers can customize their solutions to suit the particular needs and budgets of smaller organizations, thus enabling broader adoption of automation technologies across industries. This is a significant growth opportunity for intelligent automation vendors targeting the SME market.
- Integration with Internet of Things (IoT): The integration of intelligent automation with IoT technologies opens a significant opportunity for businesses to improve operational efficiency and decision-making. With intelligent automation, the organizations connect their devices with IoT. It leads to real-time data accumulation and automatic response as per parameter conditions. It results in enhanced monitoring, predictive maintenance of the resources, and optimizations of the resource in respective industries like manufacturing, logistic, and smart buildings. Organizations that have solutions concerning both intelligent automation and capabilities related to IoT get an additional edge in competition.
Market Report Scope
Key Selling Points
- Comprehensive Coverage: The report comprehensively covers the analysis of products, services, types, and end users of the Intelligent Automation Market, providing a holistic landscape.
- Expert Analysis: The report is compiled based on the in-depth understanding of industry experts and analysts.
- Up-to-date Information: The report assures business relevance due to its coverage of recent information and data trends.
- Customization Options: This report can be customized to cater to specific client requirements and suit the business strategies aptly.
The research report on the Intelligent Automation Market can, therefore, help spearhead the trail of decoding and understanding the industry scenario and growth prospects. Although there can be a few valid concerns, the overall benefits of this report tend to outweigh the disadvantages.
REGIONAL FRAMEWORK
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- Request discounts available for Start-Ups & Universities

Report Coverage
Revenue forecast, Company Analysis, Industry landscape, Growth factors, and Trends

Segment Covered
This text is related
to segments covered.

Regional Scope
North America, Europe, Asia Pacific, Middle East & Africa, South & Central America

Country Scope
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to country scope.
Frequently Asked Questions
Some of the customization options available based on the request are an additional 3–5 company profiles and country-specific analysis of 3–5 countries of your choice. Customizations are to be requested/discussed before making final order confirmation# as our team would review the same and check the feasibility
The report can be delivered in PDF/PPT format; we can also share excel dataset based on the request
Adoption of Hyperautomation Strategies is anticipated to play a significant role in the global Intelligent Automation Market in the coming years
Increasing Demand for Operational Efficiency and Advancements in AI and Machine Learning Technologies are the major factors driving the Intelligent Automation Market
The global Intelligent Automation Market is expected to grow at a CAGR of 13.5% during the forecast period 2024 - 2031
1. INTRODUCTION
1.1. SCOPE OF THE STUDY
1.2. THE INSIGHT PARTNERS RESEARCH REPORT GUIDANCE
1.3. MARKET SEGMENTATION
1.3.1 Intelligent Automation Market - By Component
1.3.2 Intelligent Automation Market - By Industry
1.3.3 Intelligent Automation Market - By Region
1.3.3.1 By Country
2. KEY TAKEAWAYS
3. RESEARCH METHODOLOGY
4. INTELLIGENT AUTOMATION MARKET LANDSCAPE
4.1. OVERVIEW
4.2. PEST ANALYSIS
4.2.1 North America - Pest Analysis
4.2.2 Europe - Pest Analysis
4.2.3 Asia-Pacific - Pest Analysis
4.2.4 Middle East and Africa - Pest Analysis
4.2.5 South and Central America - Pest Analysis
4.3. ECOSYSTEM ANALYSIS
4.4. EXPERT OPINIONS
5. INTELLIGENT AUTOMATION MARKET - KEY MARKET DYNAMICS
5.1. KEY MARKET DRIVERS
5.2. KEY MARKET RESTRAINTS
5.3. KEY MARKET OPPORTUNITIES
5.4. FUTURE TRENDS
5.5. IMPACT ANALYSIS OF DRIVERS AND RESTRAINTS
6. INTELLIGENT AUTOMATION MARKET - GLOBAL MARKET ANALYSIS
6.1. INTELLIGENT AUTOMATION - GLOBAL MARKET OVERVIEW
6.2. INTELLIGENT AUTOMATION - GLOBAL MARKET AND FORECAST TO 2028
6.3. MARKET POSITIONING/MARKET SHARE
7. INTELLIGENT AUTOMATION MARKET - REVENUE AND FORECASTS TO 2028 - COMPONENT
7.1. OVERVIEW
7.2. COMPONENT MARKET FORECASTS AND ANALYSIS
7.3. SOFTWARE
7.3.1. Overview
7.3.2. Software Market Forecast and Analysis
7.4. SERVICES
7.4.1. Overview
7.4.2. Services Market Forecast and Analysis
8. INTELLIGENT AUTOMATION MARKET - REVENUE AND FORECASTS TO 2028 - INDUSTRY
8.1. OVERVIEW
8.2. INDUSTRY MARKET FORECASTS AND ANALYSIS
8.3. AUTOMOTIVE
8.3.1. Overview
8.3.2. Automotive Market Forecast and Analysis
8.4. ELECTRICAL AND ELECTRONICS
8.4.1. Overview
8.4.2. Electrical and Electronics Market Forecast and Analysis
8.5. PHARMACEUTICAL
8.5.1. Overview
8.5.2. Pharmaceutical Market Forecast and Analysis
8.6. RETAIL AND E-COMMERCE
8.6.1. Overview
8.6.2. Retail and e-commerce Market Forecast and Analysis
8.7. MANUFACTURING
8.7.1. Overview
8.7.2. Manufacturing Market Forecast and Analysis
8.8. BFSI
8.8.1. Overview
8.8.2. BFSI Market Forecast and Analysis
8.9. OTHERS
8.9.1. Overview
8.9.2. Others Market Forecast and Analysis
9. INTELLIGENT AUTOMATION MARKET REVENUE AND FORECASTS TO 2028 - GEOGRAPHICAL ANALYSIS
9.1. NORTH AMERICA
9.1.1 North America Intelligent Automation Market Overview
9.1.2 North America Intelligent Automation Market Forecasts and Analysis
9.1.3 North America Intelligent Automation Market Forecasts and Analysis - By Component
9.1.4 North America Intelligent Automation Market Forecasts and Analysis - By Industry
9.1.5 North America Intelligent Automation Market Forecasts and Analysis - By Countries
9.1.5.1 United States Intelligent Automation Market
9.1.5.1.1 United States Intelligent Automation Market by Component
9.1.5.1.2 United States Intelligent Automation Market by Industry
9.1.5.2 Canada Intelligent Automation Market
9.1.5.2.1 Canada Intelligent Automation Market by Component
9.1.5.2.2 Canada Intelligent Automation Market by Industry
9.1.5.3 Mexico Intelligent Automation Market
9.1.5.3.1 Mexico Intelligent Automation Market by Component
9.1.5.3.2 Mexico Intelligent Automation Market by Industry
9.2. EUROPE
9.2.1 Europe Intelligent Automation Market Overview
9.2.2 Europe Intelligent Automation Market Forecasts and Analysis
9.2.3 Europe Intelligent Automation Market Forecasts and Analysis - By Component
9.2.4 Europe Intelligent Automation Market Forecasts and Analysis - By Industry
9.2.5 Europe Intelligent Automation Market Forecasts and Analysis - By Countries
9.2.5.1 Germany Intelligent Automation Market
9.2.5.1.1 Germany Intelligent Automation Market by Component
9.2.5.1.2 Germany Intelligent Automation Market by Industry
9.2.5.2 France Intelligent Automation Market
9.2.5.2.1 France Intelligent Automation Market by Component
9.2.5.2.2 France Intelligent Automation Market by Industry
9.2.5.3 Italy Intelligent Automation Market
9.2.5.3.1 Italy Intelligent Automation Market by Component
9.2.5.3.2 Italy Intelligent Automation Market by Industry
9.2.5.4 United Kingdom Intelligent Automation Market
9.2.5.4.1 United Kingdom Intelligent Automation Market by Component
9.2.5.4.2 United Kingdom Intelligent Automation Market by Industry
9.2.5.5 Russia Intelligent Automation Market
9.2.5.5.1 Russia Intelligent Automation Market by Component
9.2.5.5.2 Russia Intelligent Automation Market by Industry
9.2.5.6 Rest of Europe Intelligent Automation Market
9.2.5.6.1 Rest of Europe Intelligent Automation Market by Component
9.2.5.6.2 Rest of Europe Intelligent Automation Market by Industry
9.3. ASIA-PACIFIC
9.3.1 Asia-Pacific Intelligent Automation Market Overview
9.3.2 Asia-Pacific Intelligent Automation Market Forecasts and Analysis
9.3.3 Asia-Pacific Intelligent Automation Market Forecasts and Analysis - By Component
9.3.4 Asia-Pacific Intelligent Automation Market Forecasts and Analysis - By Industry
9.3.5 Asia-Pacific Intelligent Automation Market Forecasts and Analysis - By Countries
9.3.5.1 Australia Intelligent Automation Market
9.3.5.1.1 Australia Intelligent Automation Market by Component
9.3.5.1.2 Australia Intelligent Automation Market by Industry
9.3.5.2 China Intelligent Automation Market
9.3.5.2.1 China Intelligent Automation Market by Component
9.3.5.2.2 China Intelligent Automation Market by Industry
9.3.5.3 India Intelligent Automation Market
9.3.5.3.1 India Intelligent Automation Market by Component
9.3.5.3.2 India Intelligent Automation Market by Industry
9.3.5.4 Japan Intelligent Automation Market
9.3.5.4.1 Japan Intelligent Automation Market by Component
9.3.5.4.2 Japan Intelligent Automation Market by Industry
9.3.5.5 South Korea Intelligent Automation Market
9.3.5.5.1 South Korea Intelligent Automation Market by Component
9.3.5.5.2 South Korea Intelligent Automation Market by Industry
9.3.5.6 Rest of Asia-Pacific Intelligent Automation Market
9.3.5.6.1 Rest of Asia-Pacific Intelligent Automation Market by Component
9.3.5.6.2 Rest of Asia-Pacific Intelligent Automation Market by Industry
9.4. MIDDLE EAST AND AFRICA
9.4.1 Middle East and Africa Intelligent Automation Market Overview
9.4.2 Middle East and Africa Intelligent Automation Market Forecasts and Analysis
9.4.3 Middle East and Africa Intelligent Automation Market Forecasts and Analysis - By Component
9.4.4 Middle East and Africa Intelligent Automation Market Forecasts and Analysis - By Industry
9.4.5 Middle East and Africa Intelligent Automation Market Forecasts and Analysis - By Countries
9.4.5.1 South Africa Intelligent Automation Market
9.4.5.1.1 South Africa Intelligent Automation Market by Component
9.4.5.1.2 South Africa Intelligent Automation Market by Industry
9.4.5.2 Saudi Arabia Intelligent Automation Market
9.4.5.2.1 Saudi Arabia Intelligent Automation Market by Component
9.4.5.2.2 Saudi Arabia Intelligent Automation Market by Industry
9.4.5.3 U.A.E Intelligent Automation Market
9.4.5.3.1 U.A.E Intelligent Automation Market by Component
9.4.5.3.2 U.A.E Intelligent Automation Market by Industry
9.4.5.4 Rest of Middle East and Africa Intelligent Automation Market
9.4.5.4.1 Rest of Middle East and Africa Intelligent Automation Market by Component
9.4.5.4.2 Rest of Middle East and Africa Intelligent Automation Market by Industry
9.5. SOUTH AND CENTRAL AMERICA
9.5.1 South and Central America Intelligent Automation Market Overview
9.5.2 South and Central America Intelligent Automation Market Forecasts and Analysis
9.5.3 South and Central America Intelligent Automation Market Forecasts and Analysis - By Component
9.5.4 South and Central America Intelligent Automation Market Forecasts and Analysis - By Industry
9.5.5 South and Central America Intelligent Automation Market Forecasts and Analysis - By Countries
9.5.5.1 Brazil Intelligent Automation Market
9.5.5.1.1 Brazil Intelligent Automation Market by Component
9.5.5.1.2 Brazil Intelligent Automation Market by Industry
9.5.5.2 Argentina Intelligent Automation Market
9.5.5.2.1 Argentina Intelligent Automation Market by Component
9.5.5.2.2 Argentina Intelligent Automation Market by Industry
9.5.5.3 Rest of South and Central America Intelligent Automation Market
9.5.5.3.1 Rest of South and Central America Intelligent Automation Market by Component
9.5.5.3.2 Rest of South and Central America Intelligent Automation Market by Industry
10. INDUSTRY LANDSCAPE
10.1. MERGERS AND ACQUISITIONS
10.2. AGREEMENTS, COLLABORATIONS AND JOIN VENTURES
10.3. NEW PRODUCT LAUNCHES
10.4. EXPANSIONS AND OTHER STRATEGIC DEVELOPMENTS
11. INTELLIGENT AUTOMATION MARKET, KEY COMPANY PROFILES
11.1. ACCENTURE
11.1.1. Key Facts
11.1.2. Business Description
11.1.3. Products and Services
11.1.4. Financial Overview
11.1.5. SWOT Analysis
11.1.6. Key Developments
11.2. AVANADE INC.
11.2.1. Key Facts
11.2.2. Business Description
11.2.3. Products and Services
11.2.4. Financial Overview
11.2.5. SWOT Analysis
11.2.6. Key Developments
11.3. CAPGEMINI SE
11.3.1. Key Facts
11.3.2. Business Description
11.3.3. Products and Services
11.3.4. Financial Overview
11.3.5. SWOT Analysis
11.3.6. Key Developments
11.4. CGI INC.
11.4.1. Key Facts
11.4.2. Business Description
11.4.3. Products and Services
11.4.4. Financial Overview
11.4.5. SWOT Analysis
11.4.6. Key Developments
11.5. CISCO SYSTEMS, INC.
11.5.1. Key Facts
11.5.2. Business Description
11.5.3. Products and Services
11.5.4. Financial Overview
11.5.5. SWOT Analysis
11.5.6. Key Developments
11.6. COGNIZANT TECHNOLOGY SOLUTIONS CORPORATION
11.6.1. Key Facts
11.6.2. Business Description
11.6.3. Products and Services
11.6.4. Financial Overview
11.6.5. SWOT Analysis
11.6.6. Key Developments
11.7. ERNST AND YOUNG GLOBAL LIMITED
11.7.1. Key Facts
11.7.2. Business Description
11.7.3. Products and Services
11.7.4. Financial Overview
11.7.5. SWOT Analysis
11.7.6. Key Developments
11.8. IBM CORPORATION
11.8.1. Key Facts
11.8.2. Business Description
11.8.3. Products and Services
11.8.4. Financial Overview
11.8.5. SWOT Analysis
11.8.6. Key Developments
11.9. UIPATH
11.9.1. Key Facts
11.9.2. Business Description
11.9.3. Products and Services
11.9.4. Financial Overview
11.9.5. SWOT Analysis
11.9.6. Key Developments
11.10. WORKFUSION, INC.
11.10.1. Key Facts
11.10.2. Business Description
11.10.3. Products and Services
11.10.4. Financial Overview
11.10.5. SWOT Analysis
11.10.6. Key Developments
12. APPENDIX
12.1. ABOUT THE INSIGHT PARTNERS
12.2. GLOSSARY OF TERMS
1. Accenture
2. Avanade Inc.
3. Capgemini SE
4. CGI Inc.
5. Cisco Systems, Inc.
6. Cognizant Technology Solutions Corporation
7. Ernst and Young Global Limited
8. IBM Corporation
9. UiPath
10. WorkFusion, Inc.
The Insight Partners performs research in 4 major stages: Data Collection & Secondary Research, Primary Research, Data Analysis and Data Triangulation & Final Review.
- Data Collection and Secondary Research:
As a market research and consulting firm operating from a decade, we have published many reports and advised several clients across the globe. First step for any study will start with an assessment of currently available data and insights from existing reports. Further, historical and current market information is collected from Investor Presentations, Annual Reports, SEC Filings, etc., and other information related to company’s performance and market positioning are gathered from Paid Databases (Factiva, Hoovers, and Reuters) and various other publications available in public domain.
Several associations trade associates, technical forums, institutes, societies and organizations are accessed to gain technical as well as market related insights through their publications such as research papers, blogs and press releases related to the studies are referred to get cues about the market. Further, white papers, journals, magazines, and other news articles published in the last 3 years are scrutinized and analyzed to understand the current market trends.
- Primary Research:
The primarily interview analysis comprise of data obtained from industry participants interview and answers to survey questions gathered by in-house primary team.
For primary research, interviews are conducted with industry experts/CEOs/Marketing Managers/Sales Managers/VPs/Subject Matter Experts from both demand and supply side to get a 360-degree view of the market. The primary team conducts several interviews based on the complexity of the markets to understand the various market trends and dynamics which makes research more credible and precise.
A typical research interview fulfils the following functions:
- Provides first-hand information on the market size, market trends, growth trends, competitive landscape, and outlook
- Validates and strengthens in-house secondary research findings
- Develops the analysis team’s expertise and market understanding
Primary research involves email interactions and telephone interviews for each market, category, segment, and sub-segment across geographies. The participants who typically take part in such a process include, but are not limited to:
- Industry participants: VPs, business development managers, market intelligence managers and national sales managers
- Outside experts: Valuation experts, research analysts and key opinion leaders specializing in the electronics and semiconductor industry.
Below is the breakup of our primary respondents by company, designation, and region:
Once we receive the confirmation from primary research sources or primary respondents, we finalize the base year market estimation and forecast the data as per the macroeconomic and microeconomic factors assessed during data collection.
- Data Analysis:
Once data is validated through both secondary as well as primary respondents, we finalize the market estimations by hypothesis formulation and factor analysis at regional and country level.
- 3.1 Macro-Economic Factor Analysis:
We analyse macroeconomic indicators such the gross domestic product (GDP), increase in the demand for goods and services across industries, technological advancement, regional economic growth, governmental policies, the influence of COVID-19, PEST analysis, and other aspects. This analysis aids in setting benchmarks for various nations/regions and approximating market splits. Additionally, the general trend of the aforementioned components aid in determining the market's development possibilities.
- 3.2 Country Level Data:
Various factors that are especially aligned to the country are taken into account to determine the market size for a certain area and country, including the presence of vendors, such as headquarters and offices, the country's GDP, demand patterns, and industry growth. To comprehend the market dynamics for the nation, a number of growth variables, inhibitors, application areas, and current market trends are researched. The aforementioned elements aid in determining the country's overall market's growth potential.
- 3.3 Company Profile:
The “Table of Contents” is formulated by listing and analyzing more than 25 - 30 companies operating in the market ecosystem across geographies. However, we profile only 10 companies as a standard practice in our syndicate reports. These 10 companies comprise leading, emerging, and regional players. Nonetheless, our analysis is not restricted to the 10 listed companies, we also analyze other companies present in the market to develop a holistic view and understand the prevailing trends. The “Company Profiles” section in the report covers key facts, business description, products & services, financial information, SWOT analysis, and key developments. The financial information presented is extracted from the annual reports and official documents of the publicly listed companies. Upon collecting the information for the sections of respective companies, we verify them via various primary sources and then compile the data in respective company profiles. The company level information helps us in deriving the base number as well as in forecasting the market size.
- 3.4 Developing Base Number:
Aggregation of sales statistics (2020-2022) and macro-economic factor, and other secondary and primary research insights are utilized to arrive at base number and related market shares for 2022. The data gaps are identified in this step and relevant market data is analyzed, collected from paid primary interviews or databases. On finalizing the base year market size, forecasts are developed on the basis of macro-economic, industry and market growth factors and company level analysis.
- Data Triangulation and Final Review:
The market findings and base year market size calculations are validated from supply as well as demand side. Demand side validations are based on macro-economic factor analysis and benchmarks for respective regions and countries. In case of supply side validations, revenues of major companies are estimated (in case not available) based on industry benchmark, approximate number of employees, product portfolio, and primary interviews revenues are gathered. Further revenue from target product/service segment is assessed to avoid overshooting of market statistics. In case of heavy deviations between supply and demand side values, all thes steps are repeated to achieve synchronization.
We follow an iterative model, wherein we share our research findings with Subject Matter Experts (SME’s) and Key Opinion Leaders (KOLs) until consensus view of the market is not formulated – this model negates any drastic deviation in the opinions of experts. Only validated and universally acceptable research findings are quoted in our reports.
We have important check points that we use to validate our research findings – which we call – data triangulation, where we validate the information, we generate from secondary sources with primary interviews and then we re-validate with our internal data bases and Subject matter experts. This comprehensive model enables us to deliver high quality, reliable data in shortest possible time.