Omni Channel Messaging Software Market Size and Forecasts (2021 - 2031), Global and Regional Share, Trends, and Growth Opportunity Analysis
The term omnichannel is most commonly associated with marketing. Every channel is integrated in an omnichannel marketing strategy. Customer data is updated and responded to by each channel. That means that each rep or user on various channels can use that data to ensure that they are sharing relevant information based on each individual's conversation history. It allows agents to receive and deliver case communications via a variety of channels, including WhatsApp, SMS, and Facebook Messenger. Delivering smooth and continuous discussions across all messaging platforms is possible with omni channel messaging software. Because the required resources and advanced technology are readily available, medium and small retailers are beginning to invest in omni channel messaging software in order to compete in the global market. As a result of the growing use of e-Commerce in the retail business, demand for omni channel messaging software is on the rise.
MARKET DYNAMICS
Due to the rapid proliferation of smartphones and expanding internet access around the world, global sales via online platforms are on a strong upward trend. This has a direct impact on the worldwide omni-channel commerce platform's growth. According to the Ericsson Mobility Report, 5G will reach up to 65 percent of the worldwide population by 2031. Furthermore, the introduction of 5G compatible devices has an impact on 5G adoption, as it brings powerful connectivity and other encapsulated applications. Furthermore, prominent market players such as Apple, Google, Samsung, and others are investing in R&D to develop advanced consumer products in order to meet the growing demand for energy-efficient appliances with a variety of features. As a result, all of these technological breakthroughs, together with the growing use of smartphones, are propelling the market forward.
MARKET SCOPE
The "Global Omni Channel Messaging Software Market Analysis to 2031" is a specialized and in-depth study of the Omni Channel Messaging Software Market with a special focus on the global market trend analysis. The report aims to provide an overview of the Omni Channel Messaging Software Market with detailed market segmentation by offering, deployment type, organization size, end users and geography. The global Omni Channel Messaging Software Market is expected to witness high growth during the forecast period. The report provides key statistics on the market status of the leading Omni Channel Messaging Software Market players and offers key trends and opportunities in the Omni Channel Messaging Software Market.
MARKET SEGMENTATION
The global Omni Channel Messaging Software Market is segmented based on offering, deployment type, organization size and end users. Based on offering, the market is segmented solution and service. Based on deployment type, the market is segmented on-premises and on-cloud. Based on organization size, the market is segmented into small enterprises & medium enterprises large enterprises. Based on end users, the market is segmented into books and stationery, consumer electronics, apparel, footwear and accessories (AFA), furniture, health and beauty, sports goods, FMCG, transportation, hospitality, and others.
REGIONAL FRAMEWORK
The report provides a detailed overview of the industry including both qualitative and quantitative information. It provides overview and forecast of the global Omni Channel Messaging Software Market based on various segments. It also provides market size and forecast estimates from year 2017 to 2031 with respect to five major regions, namely; North America, Europe, Asia-Pacific (APAC), Middle East and Africa (MEA) and South America. The Omni Channel Messaging Software Market by each region is later sub-segmented by respective countries and segments. The report covers analysis and forecast of 18 countries globally along with current trend and opportunities prevailing in the region.
The report analyzes factors affecting Omni Channel Messaging Software Market from both demand and supply side and further evaluates market dynamics effecting the market during the forecast period i.e., drivers, restraints, opportunities, and future trend. The report also provides exhaustive PEST analysis for all five regions namely; North America, Europe, APAC, MEA and South America after evaluating political, economic, social and technological factors effecting the Omni Channel Messaging Software Market in these regions.
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- Sample PDF showcases the content structure and the nature of the information with qualitative and quantitative analysis.
- Request discounts available for Start-Ups & Universities
The report provides a detailed overview of the industry including both qualitative and quantitative information. It provides overview and forecast of the global Omni Channel Messaging Software Market based on various segments. It also provides market size and forecast estimates from year 2017 to 2031 with respect to five major regions, namely; North America, Europe, Asia-Pacific (APAC), Middle East and Africa (MEA) and South America. The Omni Channel Messaging Software Market by each region is later sub-segmented by respective countries and segments. The report covers analysis and forecast of 18 countries globally along with current trend and opportunities prevailing in the region.
The report analyzes factors affecting Omni Channel Messaging Software Market from both demand and supply side and further evaluates market dynamics effecting the market during the forecast period i.e., drivers, restraints, opportunities, and future trend. The report also provides exhaustive PEST analysis for all five regions namely; North America, Europe, APAC, MEA and South America after evaluating political, economic, social and technological factors effecting the Omni Channel Messaging Software Market in these regions.
MARKET PLAYERS
The reports cover key developments in the Omni Channel Messaging Software Market as organic and inorganic growth strategies. Various companies are focusing on organic growth strategies such as product launches, product approvals and others such as patents and events. Inorganic growth strategies activities witnessed in the market were acquisitions, and partnership & collaborations. These activities have paved way for expansion of business and customer base of market players. The market players from Omni Channel Messaging Software Market are anticipated to lucrative growth opportunities in the future with the rising demand for Omni Channel Messaging Software Market. Below mentioned is the list of few companies engaged in the Omni Channel Messaging Software Market.
The report also includes the profiles of key Omni Channel Messaging Software Market companies along with their SWOT analysis and market strategies. In addition, the report focuses on leading industry players with information such as company profiles, components and services offered, financial information of last 3 years, key development in past five years.
- Cognizant
- Diebold Nixdorf AG
- IBM Corporation
- Infor Global Solutions, Inc.
- Infosys Ltd.
- NCR Corporation
- Oracle Corporation
- Salesforce.com,inc
- SAP SE
- Toshiba Corporation
- Sample PDF showcases the content structure and the nature of the information with qualitative and quantitative analysis.
- Request discounts available for Start-Ups & Universities
Report Coverage
Revenue forecast, Company Analysis, Industry landscape, Growth factors, and Trends
Segment Covered
This text is related
to segments covered.
Regional Scope
North America, Europe, Asia Pacific, Middle East & Africa, South & Central America
Country Scope
This text is related
to country scope.
1. INTRODUCTION
1.1. SCOPE OF THE STUDY
1.2. THE INSIGHT PARTNERS RESEARCH REPORT GUIDANCE
1.3. MARKET SEGMENTATION
1.3.1 Omni Channel Messaging Software Market - By Offering
1.3.2 Omni Channel Messaging Software Market - By Deployment Type
1.3.3 Omni Channel Messaging Software Market - By Organization Size
1.3.4 Omni Channel Messaging Software Market - By End Users
1.3.5 Omni Channel Messaging Software Market - By Region
1.3.5.1 By Country
2. KEY TAKEAWAYS
3. RESEARCH METHODOLOGY
4. OMNI CHANNEL MESSAGING SOFTWARE MARKET LANDSCAPE
4.1. OVERVIEW
4.2. PORTER’S FIVE FORCES ANALYSIS
4.2.1 Bargaining Power of Buyers
4.2.1 Bargaining Power of Suppliers
4.2.1 Threat of Substitute
4.2.1 Threat of New Entrants
4.2.1 Competitive Rivalry
4.3. ECOSYSTEM ANALYSIS
4.4. EXPERT OPINIONS
5. OMNI CHANNEL MESSAGING SOFTWARE MARKET - KEY MARKET DYNAMICS
5.1. KEY MARKET DRIVERS
5.2. KEY MARKET RESTRAINTS
5.3. KEY MARKET OPPORTUNITIES
5.4. FUTURE TRENDS
5.5. IMPACT ANALYSIS OF DRIVERS AND RESTRAINTS
6. OMNI CHANNEL MESSAGING SOFTWARE MARKET - GLOBAL MARKET ANALYSIS
6.1. OMNI CHANNEL MESSAGING SOFTWARE - GLOBAL MARKET OVERVIEW
6.2. OMNI CHANNEL MESSAGING SOFTWARE - GLOBAL MARKET AND FORECAST TO 2028
6.3. MARKET POSITIONING/MARKET SHARE
7. OMNI CHANNEL MESSAGING SOFTWARE MARKET - REVENUE AND FORECASTS TO 2028 – OFFERING
7.1. OVERVIEW
7.2. OFFERING MARKET FORECASTS AND ANALYSIS
7.3. SOLUTION
7.3.1. Overview
7.3.2. Solution Market Forecast and Analysis
7.4. SERVICES
7.4.1. Overview
7.4.2. Services Market Forecast and Analysis
8. OMNI CHANNEL MESSAGING SOFTWARE MARKET - REVENUE AND FORECASTS TO 2028 – DEPLOYMENT TYPE
8.1. OVERVIEW
8.2. DEPLOYMENT TYPE MARKET FORECASTS AND ANALYSIS
8.3. CLOUD BASED
8.3.1. Overview
8.3.2. Cloud Based Market Forecast and Analysis
8.4. ON-PREMISES
8.4.1. Overview
8.4.2. On-premises Market Forecast and Analysis
9. OMNI CHANNEL MESSAGING SOFTWARE MARKET - REVENUE AND FORECASTS TO 2028 – ORGANIZATION SIZE
9.1. OVERVIEW
9.2. ORGANIZATION SIZE MARKET FORECASTS AND ANALYSIS
9.3. SMALL ENTERPRISES AND MEDIUM ENTERPRISES
9.3.1. Overview
9.3.2. Small Enterprises and Medium Enterprises Market Forecast and Analysis
9.4. LARGE ENTERPRISES
9.4.1. Overview
9.4.2. Large Enterprises Market Forecast and Analysis
10. OMNI CHANNEL MESSAGING SOFTWARE MARKET - REVENUE AND FORECASTS TO 2028 – END USERS
10.1. OVERVIEW
10.2. END USERS MARKET FORECASTS AND ANALYSIS
10.3. BOOKS AND STATIONERY
10.3.1. Overview
10.3.2. Books and stationery Market Forecast and Analysis
10.4. CONSUMER ELECTRONICS
10.4.1. Overview
10.4.2. Consumer Electronics Market Forecast and Analysis
10.5. APPAREL
10.5.1. Overview
10.5.2. Apparel Market Forecast and Analysis
10.6. FOOTWEAR AND ACCESSORIES(AFA)
10.6.1. Overview
10.6.2. Footwear and accessories(AFA) Market Forecast and Analysis
10.7. FURNITURE
10.7.1. Overview
10.7.2. Furniture Market Forecast and Analysis
10.8. HEALTH AND BEAUTY
10.8.1. Overview
10.8.2. Health and beauty Market Forecast and Analysis
10.9. SPORTS GOODS
10.9.1. Overview
10.9.2. Sports goods Market Forecast and Analysis
10.10. TRANSPORTATION
10.10.1. Overview
10.10.2. Transportation Market Forecast and Analysis
10.11. HOSPITALITY
10.11.1. Overview
10.11.2. Hospitality Market Forecast and Analysis
10.12. OTHERS
10.12.1. Overview
10.12.2. Others Market Forecast and Analysis
11. OMNI CHANNEL MESSAGING SOFTWARE MARKET REVENUE AND FORECASTS TO 2028 – GEOGRAPHICAL ANALYSIS
11.1. NORTH AMERICA
11.1.1 North America Omni Channel Messaging Software Market Overview
11.1.2 North America Omni Channel Messaging Software Market Forecasts and Analysis
11.1.3 North America Omni Channel Messaging Software Market Forecasts and Analysis - By Offering
11.1.4 North America Omni Channel Messaging Software Market Forecasts and Analysis - By Deployment Type
11.1.5 North America Omni Channel Messaging Software Market Forecasts and Analysis - By Organization Size
11.1.6 North America Omni Channel Messaging Software Market Forecasts and Analysis - By End Users
11.1.7 North America Omni Channel Messaging Software Market Forecasts and Analysis - By Countries
11.1.7.1 United States Omni Channel Messaging Software Market
11.1.7.1.1 United States Omni Channel Messaging Software Market by Offering
11.1.7.1.2 United States Omni Channel Messaging Software Market by Deployment Type
11.1.7.1.3 United States Omni Channel Messaging Software Market by Organization Size
11.1.7.1.4 United States Omni Channel Messaging Software Market by End Users
11.1.7.2 Canada Omni Channel Messaging Software Market
11.1.7.2.1 Canada Omni Channel Messaging Software Market by Offering
11.1.7.2.2 Canada Omni Channel Messaging Software Market by Deployment Type
11.1.7.2.3 Canada Omni Channel Messaging Software Market by Organization Size
11.1.7.2.4 Canada Omni Channel Messaging Software Market by End Users
11.1.7.3 Mexico Omni Channel Messaging Software Market
11.1.7.3.1 Mexico Omni Channel Messaging Software Market by Offering
11.1.7.3.2 Mexico Omni Channel Messaging Software Market by Deployment Type
11.1.7.3.3 Mexico Omni Channel Messaging Software Market by Organization Size
11.1.7.3.4 Mexico Omni Channel Messaging Software Market by End Users
11.2. EUROPE
11.2.1 Europe Omni Channel Messaging Software Market Overview
11.2.2 Europe Omni Channel Messaging Software Market Forecasts and Analysis
11.2.3 Europe Omni Channel Messaging Software Market Forecasts and Analysis - By Offering
11.2.4 Europe Omni Channel Messaging Software Market Forecasts and Analysis - By Deployment Type
11.2.5 Europe Omni Channel Messaging Software Market Forecasts and Analysis - By Organization Size
11.2.6 Europe Omni Channel Messaging Software Market Forecasts and Analysis - By End Users
11.2.7 Europe Omni Channel Messaging Software Market Forecasts and Analysis - By Countries
11.2.7.1 Germany Omni Channel Messaging Software Market
11.2.7.1.1 Germany Omni Channel Messaging Software Market by Offering
11.2.7.1.2 Germany Omni Channel Messaging Software Market by Deployment Type
11.2.7.1.3 Germany Omni Channel Messaging Software Market by Organization Size
11.2.7.1.4 Germany Omni Channel Messaging Software Market by End Users
11.2.7.2 France Omni Channel Messaging Software Market
11.2.7.2.1 France Omni Channel Messaging Software Market by Offering
11.2.7.2.2 France Omni Channel Messaging Software Market by Deployment Type
11.2.7.2.3 France Omni Channel Messaging Software Market by Organization Size
11.2.7.2.4 France Omni Channel Messaging Software Market by End Users
11.2.7.3 Italy Omni Channel Messaging Software Market
11.2.7.3.1 Italy Omni Channel Messaging Software Market by Offering
11.2.7.3.2 Italy Omni Channel Messaging Software Market by Deployment Type
11.2.7.3.3 Italy Omni Channel Messaging Software Market by Organization Size
11.2.7.3.4 Italy Omni Channel Messaging Software Market by End Users
11.2.7.4 United Kingdom Omni Channel Messaging Software Market
11.2.7.4.1 United Kingdom Omni Channel Messaging Software Market by Offering
11.2.7.4.2 United Kingdom Omni Channel Messaging Software Market by Deployment Type
11.2.7.4.3 United Kingdom Omni Channel Messaging Software Market by Organization Size
11.2.7.4.4 United Kingdom Omni Channel Messaging Software Market by End Users
11.2.7.5 Russia Omni Channel Messaging Software Market
11.2.7.5.1 Russia Omni Channel Messaging Software Market by Offering
11.2.7.5.2 Russia Omni Channel Messaging Software Market by Deployment Type
11.2.7.5.3 Russia Omni Channel Messaging Software Market by Organization Size
11.2.7.5.4 Russia Omni Channel Messaging Software Market by End Users
11.2.7.6 Rest of Europe Omni Channel Messaging Software Market
11.2.7.6.1 Rest of Europe Omni Channel Messaging Software Market by Offering
11.2.7.6.2 Rest of Europe Omni Channel Messaging Software Market by Deployment Type
11.2.7.6.3 Rest of Europe Omni Channel Messaging Software Market by Organization Size
11.2.7.6.4 Rest of Europe Omni Channel Messaging Software Market by End Users
11.3. ASIA-PACIFIC
11.3.1 Asia-Pacific Omni Channel Messaging Software Market Overview
11.3.2 Asia-Pacific Omni Channel Messaging Software Market Forecasts and Analysis
11.3.3 Asia-Pacific Omni Channel Messaging Software Market Forecasts and Analysis - By Offering
11.3.4 Asia-Pacific Omni Channel Messaging Software Market Forecasts and Analysis - By Deployment Type
11.3.5 Asia-Pacific Omni Channel Messaging Software Market Forecasts and Analysis - By Organization Size
11.3.6 Asia-Pacific Omni Channel Messaging Software Market Forecasts and Analysis - By End Users
11.3.7 Asia-Pacific Omni Channel Messaging Software Market Forecasts and Analysis - By Countries
11.3.7.1 Australia Omni Channel Messaging Software Market
11.3.7.1.1 Australia Omni Channel Messaging Software Market by Offering
11.3.7.1.2 Australia Omni Channel Messaging Software Market by Deployment Type
11.3.7.1.3 Australia Omni Channel Messaging Software Market by Organization Size
11.3.7.1.4 Australia Omni Channel Messaging Software Market by End Users
11.3.7.2 China Omni Channel Messaging Software Market
11.3.7.2.1 China Omni Channel Messaging Software Market by Offering
11.3.7.2.2 China Omni Channel Messaging Software Market by Deployment Type
11.3.7.2.3 China Omni Channel Messaging Software Market by Organization Size
11.3.7.2.4 China Omni Channel Messaging Software Market by End Users
11.3.7.3 India Omni Channel Messaging Software Market
11.3.7.3.1 India Omni Channel Messaging Software Market by Offering
11.3.7.3.2 India Omni Channel Messaging Software Market by Deployment Type
11.3.7.3.3 India Omni Channel Messaging Software Market by Organization Size
11.3.7.3.4 India Omni Channel Messaging Software Market by End Users
11.3.7.4 Japan Omni Channel Messaging Software Market
11.3.7.4.1 Japan Omni Channel Messaging Software Market by Offering
11.3.7.4.2 Japan Omni Channel Messaging Software Market by Deployment Type
11.3.7.4.3 Japan Omni Channel Messaging Software Market by Organization Size
11.3.7.4.4 Japan Omni Channel Messaging Software Market by End Users
11.3.7.5 South Korea Omni Channel Messaging Software Market
11.3.7.5.1 South Korea Omni Channel Messaging Software Market by Offering
11.3.7.5.2 South Korea Omni Channel Messaging Software Market by Deployment Type
11.3.7.5.3 South Korea Omni Channel Messaging Software Market by Organization Size
11.3.7.5.4 South Korea Omni Channel Messaging Software Market by End Users
11.3.7.6 Rest of Asia-Pacific Omni Channel Messaging Software Market
11.3.7.6.1 Rest of Asia-Pacific Omni Channel Messaging Software Market by Offering
11.3.7.6.2 Rest of Asia-Pacific Omni Channel Messaging Software Market by Deployment Type
11.3.7.6.3 Rest of Asia-Pacific Omni Channel Messaging Software Market by Organization Size
11.3.7.6.4 Rest of Asia-Pacific Omni Channel Messaging Software Market by End Users
11.4. MIDDLE EAST AND AFRICA
11.4.1 Middle East and Africa Omni Channel Messaging Software Market Overview
11.4.2 Middle East and Africa Omni Channel Messaging Software Market Forecasts and Analysis
11.4.3 Middle East and Africa Omni Channel Messaging Software Market Forecasts and Analysis - By Offering
11.4.4 Middle East and Africa Omni Channel Messaging Software Market Forecasts and Analysis - By Deployment Type
11.4.5 Middle East and Africa Omni Channel Messaging Software Market Forecasts and Analysis - By Organization Size
11.4.6 Middle East and Africa Omni Channel Messaging Software Market Forecasts and Analysis - By End Users
11.4.7 Middle East and Africa Omni Channel Messaging Software Market Forecasts and Analysis - By Countries
11.4.7.1 South Africa Omni Channel Messaging Software Market
11.4.7.1.1 South Africa Omni Channel Messaging Software Market by Offering
11.4.7.1.2 South Africa Omni Channel Messaging Software Market by Deployment Type
11.4.7.1.3 South Africa Omni Channel Messaging Software Market by Organization Size
11.4.7.1.4 South Africa Omni Channel Messaging Software Market by End Users
11.4.7.2 Saudi Arabia Omni Channel Messaging Software Market
11.4.7.2.1 Saudi Arabia Omni Channel Messaging Software Market by Offering
11.4.7.2.2 Saudi Arabia Omni Channel Messaging Software Market by Deployment Type
11.4.7.2.3 Saudi Arabia Omni Channel Messaging Software Market by Organization Size
11.4.7.2.4 Saudi Arabia Omni Channel Messaging Software Market by End Users
11.4.7.3 U.A.E Omni Channel Messaging Software Market
11.4.7.3.1 U.A.E Omni Channel Messaging Software Market by Offering
11.4.7.3.2 U.A.E Omni Channel Messaging Software Market by Deployment Type
11.4.7.3.3 U.A.E Omni Channel Messaging Software Market by Organization Size
11.4.7.3.4 U.A.E Omni Channel Messaging Software Market by End Users
11.4.7.4 Rest of Middle East and Africa Omni Channel Messaging Software Market
11.4.7.4.1 Rest of Middle East and Africa Omni Channel Messaging Software Market by Offering
11.4.7.4.2 Rest of Middle East and Africa Omni Channel Messaging Software Market by Deployment Type
11.4.7.4.3 Rest of Middle East and Africa Omni Channel Messaging Software Market by Organization Size
11.4.7.4.4 Rest of Middle East and Africa Omni Channel Messaging Software Market by End Users
11.5. SOUTH AND CENTRAL AMERICA
11.5.1 South and Central America Omni Channel Messaging Software Market Overview
11.5.2 South and Central America Omni Channel Messaging Software Market Forecasts and Analysis
11.5.3 South and Central America Omni Channel Messaging Software Market Forecasts and Analysis - By Offering
11.5.4 South and Central America Omni Channel Messaging Software Market Forecasts and Analysis - By Deployment Type
11.5.5 South and Central America Omni Channel Messaging Software Market Forecasts and Analysis - By Organization Size
11.5.6 South and Central America Omni Channel Messaging Software Market Forecasts and Analysis - By End Users
11.5.7 South and Central America Omni Channel Messaging Software Market Forecasts and Analysis - By Countries
11.5.7.1 Brazil Omni Channel Messaging Software Market
11.5.7.1.1 Brazil Omni Channel Messaging Software Market by Offering
11.5.7.1.2 Brazil Omni Channel Messaging Software Market by Deployment Type
11.5.7.1.3 Brazil Omni Channel Messaging Software Market by Organization Size
11.5.7.1.4 Brazil Omni Channel Messaging Software Market by End Users
11.5.7.2 Argentina Omni Channel Messaging Software Market
11.5.7.2.1 Argentina Omni Channel Messaging Software Market by Offering
11.5.7.2.2 Argentina Omni Channel Messaging Software Market by Deployment Type
11.5.7.2.3 Argentina Omni Channel Messaging Software Market by Organization Size
11.5.7.2.4 Argentina Omni Channel Messaging Software Market by End Users
11.5.7.3 Rest of South and Central America Omni Channel Messaging Software Market
11.5.7.3.1 Rest of South and Central America Omni Channel Messaging Software Market by Offering
11.5.7.3.2 Rest of South and Central America Omni Channel Messaging Software Market by Deployment Type
11.5.7.3.3 Rest of South and Central America Omni Channel Messaging Software Market by Organization Size
11.5.7.3.4 Rest of South and Central America Omni Channel Messaging Software Market by End Users
12. INDUSTRY LANDSCAPE
12.1. MERGERS AND ACQUISITIONS
12.2. AGREEMENTS, COLLABORATIONS AND JOIN VENTURES
12.3. NEW PRODUCT LAUNCHES
12.4. EXPANSIONS AND OTHER STRATEGIC DEVELOPMENTS
13. OMNI CHANNEL MESSAGING SOFTWARE MARKET, KEY COMPANY PROFILES
13.1. COGNIZANT
13.1.1. Key Facts
13.1.2. Business Description
13.1.3. Products and Services
13.1.4. Financial Overview
13.1.5. SWOT Analysis
13.1.6. Key Developments
13.2. NCR CORPORATION
13.2.1. Key Facts
13.2.2. Business Description
13.2.3. Products and Services
13.2.4. Financial Overview
13.2.5. SWOT Analysis
13.2.6. Key Developments
13.3. SALESFORCE.COM,INC.
13.3.1. Key Facts
13.3.2. Business Description
13.3.3. Products and Services
13.3.4. Financial Overview
13.3.5. SWOT Analysis
13.3.6. Key Developments
13.4. ORACLE CORPORATION
13.4.1. Key Facts
13.4.2. Business Description
13.4.3. Products and Services
13.4.4. Financial Overview
13.4.5. SWOT Analysis
13.4.6. Key Developments
13.5. TOSHIBA CORPORATION
13.5.1. Key Facts
13.5.2. Business Description
13.5.3. Products and Services
13.5.4. Financial Overview
13.5.5. SWOT Analysis
13.5.6. Key Developments
13.6. IBM CORPORATION
13.6.1. Key Facts
13.6.2. Business Description
13.6.3. Products and Services
13.6.4. Financial Overview
13.6.5. SWOT Analysis
13.6.6. Key Developments
13.7. SAP SE
13.7.1. Key Facts
13.7.2. Business Description
13.7.3. Products and Services
13.7.4. Financial Overview
13.7.5. SWOT Analysis
13.7.6. Key Developments
13.8. INFOSYS LTD.
13.8.1. Key Facts
13.8.2. Business Description
13.8.3. Products and Services
13.8.4. Financial Overview
13.8.5. SWOT Analysis
13.8.6. Key Developments
13.9. DIEBOLD NIXDORF AG
13.9.1. Key Facts
13.9.2. Business Description
13.9.3. Products and Services
13.9.4. Financial Overview
13.9.5. SWOT Analysis
13.9.6. Key Developments
13.10. INFOR GLOBAL SOLUTIONS, INC
13.10.1. Key Facts
13.10.2. Business Description
13.10.3. Products and Services
13.10.4. Financial Overview
13.10.5. SWOT Analysis
13.10.6. Key Developments
14. APPENDIX
14.1. ABOUT THE INSIGHT PARTNERS
14.2. GLOSSARY OF TERMS
- Cognizant
- NCR Corporation
- Salesforce.com,inc.
- Oracle Corporation
- Toshiba Corporation
- IBM Corporation
- SAP SE
- Infosys Ltd.
- Diebold Nixdorf AG
- Infor Global Solutions, Inc
The Insight Partners performs research in 4 major stages: Data Collection & Secondary Research, Primary Research, Data Analysis and Data Triangulation & Final Review.
- Data Collection and Secondary Research:
As a market research and consulting firm operating from a decade, we have published many reports and advised several clients across the globe. First step for any study will start with an assessment of currently available data and insights from existing reports. Further, historical and current market information is collected from Investor Presentations, Annual Reports, SEC Filings, etc., and other information related to company’s performance and market positioning are gathered from Paid Databases (Factiva, Hoovers, and Reuters) and various other publications available in public domain.
Several associations trade associates, technical forums, institutes, societies and organizations are accessed to gain technical as well as market related insights through their publications such as research papers, blogs and press releases related to the studies are referred to get cues about the market. Further, white papers, journals, magazines, and other news articles published in the last 3 years are scrutinized and analyzed to understand the current market trends.
- Primary Research:
The primarily interview analysis comprise of data obtained from industry participants interview and answers to survey questions gathered by in-house primary team.
For primary research, interviews are conducted with industry experts/CEOs/Marketing Managers/Sales Managers/VPs/Subject Matter Experts from both demand and supply side to get a 360-degree view of the market. The primary team conducts several interviews based on the complexity of the markets to understand the various market trends and dynamics which makes research more credible and precise.
A typical research interview fulfils the following functions:
- Provides first-hand information on the market size, market trends, growth trends, competitive landscape, and outlook
- Validates and strengthens in-house secondary research findings
- Develops the analysis team’s expertise and market understanding
Primary research involves email interactions and telephone interviews for each market, category, segment, and sub-segment across geographies. The participants who typically take part in such a process include, but are not limited to:
- Industry participants: VPs, business development managers, market intelligence managers and national sales managers
- Outside experts: Valuation experts, research analysts and key opinion leaders specializing in the electronics and semiconductor industry.
Below is the breakup of our primary respondents by company, designation, and region:
Once we receive the confirmation from primary research sources or primary respondents, we finalize the base year market estimation and forecast the data as per the macroeconomic and microeconomic factors assessed during data collection.
- Data Analysis:
Once data is validated through both secondary as well as primary respondents, we finalize the market estimations by hypothesis formulation and factor analysis at regional and country level.
- 3.1 Macro-Economic Factor Analysis:
We analyse macroeconomic indicators such the gross domestic product (GDP), increase in the demand for goods and services across industries, technological advancement, regional economic growth, governmental policies, the influence of COVID-19, PEST analysis, and other aspects. This analysis aids in setting benchmarks for various nations/regions and approximating market splits. Additionally, the general trend of the aforementioned components aid in determining the market's development possibilities.
- 3.2 Country Level Data:
Various factors that are especially aligned to the country are taken into account to determine the market size for a certain area and country, including the presence of vendors, such as headquarters and offices, the country's GDP, demand patterns, and industry growth. To comprehend the market dynamics for the nation, a number of growth variables, inhibitors, application areas, and current market trends are researched. The aforementioned elements aid in determining the country's overall market's growth potential.
- 3.3 Company Profile:
The “Table of Contents” is formulated by listing and analyzing more than 25 - 30 companies operating in the market ecosystem across geographies. However, we profile only 10 companies as a standard practice in our syndicate reports. These 10 companies comprise leading, emerging, and regional players. Nonetheless, our analysis is not restricted to the 10 listed companies, we also analyze other companies present in the market to develop a holistic view and understand the prevailing trends. The “Company Profiles” section in the report covers key facts, business description, products & services, financial information, SWOT analysis, and key developments. The financial information presented is extracted from the annual reports and official documents of the publicly listed companies. Upon collecting the information for the sections of respective companies, we verify them via various primary sources and then compile the data in respective company profiles. The company level information helps us in deriving the base number as well as in forecasting the market size.
- 3.4 Developing Base Number:
Aggregation of sales statistics (2020-2022) and macro-economic factor, and other secondary and primary research insights are utilized to arrive at base number and related market shares for 2022. The data gaps are identified in this step and relevant market data is analyzed, collected from paid primary interviews or databases. On finalizing the base year market size, forecasts are developed on the basis of macro-economic, industry and market growth factors and company level analysis.
- Data Triangulation and Final Review:
The market findings and base year market size calculations are validated from supply as well as demand side. Demand side validations are based on macro-economic factor analysis and benchmarks for respective regions and countries. In case of supply side validations, revenues of major companies are estimated (in case not available) based on industry benchmark, approximate number of employees, product portfolio, and primary interviews revenues are gathered. Further revenue from target product/service segment is assessed to avoid overshooting of market statistics. In case of heavy deviations between supply and demand side values, all thes steps are repeated to achieve synchronization.
We follow an iterative model, wherein we share our research findings with Subject Matter Experts (SME’s) and Key Opinion Leaders (KOLs) until consensus view of the market is not formulated – this model negates any drastic deviation in the opinions of experts. Only validated and universally acceptable research findings are quoted in our reports.
We have important check points that we use to validate our research findings – which we call – data triangulation, where we validate the information, we generate from secondary sources with primary interviews and then we re-validate with our internal data bases and Subject matter experts. This comprehensive model enables us to deliver high quality, reliable data in shortest possible time.
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