Self Services Technologies Market Size and Forecasts (2021 - 2031), Global and Regional Share, Trends, and Growth Opportunity Analysis
Whereas, due to strict rules and regulations of government, sometimes it is not acceptable and installed plus lack of information about usage, which can serve as a restraint for the market. Apart from this, development of SSTs is taking place rapidly and every organization is opting which will reduce cost, improve productivity with better service quality. More to it, it is attracting more customer base to satisfy their demand by reducing overhead costs and with more hassle free options which will bring new opportunities in the market in coming years.
The "Global Self Services Technologies Market Analysis to 2031" is a specialized and in-depth study of the Self Services Technologies industry with a focus on the global market trend. The report aims to provide an overview of global self-services technologies market with detailed market segmentation by types, application and geography. The global self-services technologies market is expected to witness high growth during the forecast period. The report provides key statistics on the market status of the leading market players and offers key trends and opportunities in the market.
The report provides a detailed overview of the industry including both qualitative and quantitative information. It provides overview and forecast of the global self-services technologies market based types and application. It also provides market size and forecast till 2031 for overall Self Services Technologies market with respect to five major regions, namely; North America, Europe, Asia-Pacific (APAC), Middle East and Africa (MEA) and South America (SAM). The market by each region is later sub-segmented by respective countries and segments. The report covers analysis and forecast of 16 countries globally along with current trend and opportunities prevailing in the region.
Besides this, the report analyzes factors affecting market from both demand and supply side and further evaluates market dynamics effecting the market during the forecast period i.e., drivers, restraints, opportunities, and future trend. The report also provides exhaustive PEST analysis for all five regions namely; North America, Europe, APAC, MEA and South America after evaluating political, economic, social and technological factors effecting the market in these regions. Also, key self-services technologies market players influencing the market are profiled in the study along with their SWOT analysis and market strategies. The report also focuses on leading industry players with information such as company profiles, products and services offered, financial information of last 3 years, key development in past five years. Some of the key players influencing the market are KIOSK Information Systems, Glory Ltd., Azkoyen Group, HESS Cash Systems, Vend-Rite, Crane Co., Maas All, NCR Corporation, Fuji Electric Co. Ltd. and Euronet Worldwide, Inc. among others. REGIONAL FRAMEWORK
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Report Coverage
Revenue forecast, Company Analysis, Industry landscape, Growth factors, and Trends
Segment Covered
This text is related
to segments covered.
Regional Scope
North America, Europe, Asia Pacific, Middle East & Africa, South & Central America
Country Scope
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to country scope.
Table of Contents
1. Introduction
1.1 Scope of Study
1.2 The Insight Partners Research Report Guidance
2 Key Takeaways
3 Self Services Technologies Market Landscape
3.1 Market Overview
3.2 Market Segmentation
3.2.1 Self Services Technologies Market - By Types
3.2.2 Self Services Technologies Market - By Application
3.2.3 Self Services Technologies Market - By Region
3.2.3.1 By Countries
3.3 PEST Analysis
3.3.1 North America - PEST Analysis
3.3.2 Europe - PEST Analysis
3.3.3 Asia Pacific - PEST Analysis
3.3.4 Middle East and Africa - PEST Analysis
3.3.5 South America - PEST Analysis
4 Self Services Technologies Market - Key Industry Dynamics
4.1 Key Market Drivers
4.2 Key Market Restraints
4.3 Key Market Opportunities
4.4 Future Trends
4.5 Impact Analysis
5 Self Services Technologies Market Analysis- Global
5.1 Global Self Services Technologies Market Overview
5.2 Global Self Services Technologies Market Forecasts and Analysis
6 Self Services Technologies Market Revenue and Forecasts to 2028 - Types
6.1 Overview
6.2 Types Market Forecasts and Analysis
6.3 Kiosks Market
6.3.1 Overview
6.3.2 Kiosks Market Forecasts and Analysis
6.3.3 Payment Kiosk Machines Market
6.3.3.1 Overview
6.3.3.2 Payment Kiosk Machines Market Forecasts and Analysis
6.3.4 Ticket Kiosk Machines Market
6.3.4.1 Overview
6.3.4.2 Ticket Kiosk Machines Market Forecasts and Analysis
6.3.5 Internet Kiosk Machine Market
6.3.5.1 Overview
6.3.5.2 Internet Kiosk Machine Market Forecasts and Analysis
6.3.6 Information Kiosk Machines Market
6.3.6.1 Overview
6.3.6.2 Information Kiosk Machines Market Forecasts and Analysis
6.3.7 Others Market
6.3.7.1 Overview
6.3.7.2 Others Market Forecasts and Analysis
6.4 Virtual Agents Market
6.4.1 Overview
6.4.2 Virtual Agents Market Forecasts and Analysis
6.5 Click-to-Call Back Market
6.5.1 Overview
6.5.2 Click-to-Call Back Market Forecasts and Analysis
6.6 Employee Self Service Market
6.6.1 Overview
6.6.2 Employee Self Service Market Forecasts and Analysis
6.7 E-Support Market
6.7.1 Overview
6.7.2 E-Support Market Forecasts and Analysis
6.8 Vending Machines Market
6.8.1 Overview
6.8.2 Vending Machines Market Forecasts and Analysis
6.8.3 Candy and Soda Market
6.8.3.1 Overview
6.8.3.2 Candy and Soda Market Forecasts and Analysis
6.8.4 Coffee Market
6.8.4.1 Overview
6.8.4.2 Coffee Market Forecasts and Analysis
6.8.5 Office Supplies Market
6.8.5.1 Overview
6.8.5.2 Office Supplies Market Forecasts and Analysis
6.8.6 Medical Supplies Market
6.8.6.1 Overview
6.8.6.2 Medical Supplies Market Forecasts and Analysis
6.8.7 Others Market
6.8.7.1 Overview
6.8.7.2 Others Market Forecasts and Analysis
6.9 ATM Market
6.9.1 Overview
6.9.2 ATM Market Forecasts and Analysis
6.9.3 White Label ATM Market
6.9.3.1 Overview
6.9.3.2 White Label ATM Market Forecasts and Analysis
6.9.4 Brown Label ATMs Market
6.9.4.1 Overview
6.9.4.2 Brown Label ATMs Market Forecasts and Analysis
6.9.5 Online ATM Market
6.9.5.1 Overview
6.9.5.2 Online ATM Market Forecasts and Analysis
6.9.6 Offline ATM Market
6.9.6.1 Overview
6.9.6.2 Offline ATM Market Forecasts and Analysis
6.9.7 Others Market
6.9.7.1 Overview
6.9.7.2 Others Market Forecasts and Analysis
7 Self Services Technologies Market Revenue and Forecasts to 2028 - Application
7.1 Overview
7.2 Application Market Forecasts and Analysis
7.3 Commercial Market
7.3.1 Overview
7.3.2 Commercial Market Forecasts and Analysis
7.3.3 Hotel & Restaurants Market
7.3.3.1 Overview
7.3.3.2 Hotel & Restaurants Market Forecasts and Analysis
7.3.4 Petrol, Oil & Gas Stations Market
7.3.4.1 Overview
7.3.4.2 Petrol, Oil & Gas Stations Market Forecasts and Analysis
7.3.5 Tourism Market
7.3.5.1 Overview
7.3.5.2 Tourism Market Forecasts and Analysis
7.3.6 Shopping Malls Market
7.3.6.1 Overview
7.3.6.2 Shopping Malls Market Forecasts and Analysis
7.3.7 Airport Market
7.3.7.1 Overview
7.3.7.2 Airport Market Forecasts and Analysis
7.3.8 Others Market
7.3.8.1 Overview
7.3.8.2 Others Market Forecasts and Analysis
7.4 Industries Market
7.4.1 Overview
7.4.2 Industries Market Forecasts and Analysis
7.5 Retail Market
7.5.1 Overview
7.5.2 Retail Market Forecasts and Analysis
7.6 Others Market
7.6.1 Overview
7.6.2 Others Market Forecasts and Analysis
8 Self Services Technologies Market Revenue and Forecasts to 2028 - Geographical Analysis
8.1 North America
8.1.1 North America Self Services Technologies Market Overview
8.1.2 North America Self Services Technologies Market Forecasts and Analysis
8.1.2.1 North America Market Forecasts and Analysis - By Countries
8.1.2.1.1 US market
8.1.2.1.2 Canada market
8.1.2.1.3 Mexico market
8.1.2.2 North America Market Forecasts and Analysis - By Types
8.1.2.3 North America Market Forecasts and Analysis - By Application
8.2 Europe
8.2.1 Europe Self Services Technologies Market Overview
8.2.2 Europe Self Services Technologies Market Forecasts and Analysis
8.2.2.1 Europe Market Forecasts and Analysis - By Countries
8.2.2.1.1 France market
8.2.2.1.2 Germany market
8.2.2.1.3 Italy market
8.2.2.1.4 Spain market
8.2.2.1.5 UK market
8.2.2.2 Europe Market Forecasts and Analysis - By Types
8.2.2.3 Europe Market Forecasts and Analysis - By Application
8.3 Asia pacific (APAC)
8.3.1 Asia Pacific Self Services Technologies Market Overview
8.3.2 Asia Pacific Self Services Technologies Market Forecasts and Analysis
8.3.2.1 Asia Pacific Market Forecasts and Analysis - By Countries
8.3.2.1.1 Australia market
8.3.2.1.2 China market
8.3.2.1.3 India market
8.3.2.1.4 Japan market
8.3.2.2 Asia Pacific Market Forecasts and Analysis - By Types
8.3.2.3 Asia Pacific Market Forecasts and Analysis - By Application
8.4 Middle East and Africa (MEA)
8.4.1 Middle East and Africa Self Services Technologies Market Overview
8.4.2 Middle East and Africa Self Services Technologies Market Forecasts and Analysis
8.4.2.1 Middle East and Africa Market Forecasts and Analysis - By Countries
8.4.2.1.1 South Africa market
8.4.2.1.2 Saudi Arabia market
8.4.2.1.3 UAE market
8.4.2.2 Middle East and Africa Market Forecasts and Analysis - By Types
8.4.2.3 Middle East and Africa Market Forecasts and Analysis - By Application
8.5 South America (SAM)
8.5.1 South America Self Services Technologies Market Overview
8.5.2 South America Self Services Technologies Market Forecasts and Analysis
8.5.2.1 South America Market Forecasts and Analysis - By Countries
8.5.2.1.1 Brazil market
8.5.3 South America Market Forecasts and Analysis - By Types
8.5.4 South America Market Forecasts and Analysis - By Application
9 Industry Landscape
9.1 Mergers & acquisitions
9.2 Market Initiatives
9.3 New developments
9.4 Investment scenarios
10 Competitive Landscape
10.1 Competitive Product mapping
10.2 Market Positioning/ Market Share
11 Self Services Technologies Market, Key Company Profiles
11.1 KIOSK Information Systems
11.1.1 Key Facts
11.1.2 Business Description
11.1.3 Financial Overview
11.1.4 SWOT Analysis
11.1.5 Key Developments
11.2 Glory Ltd.
11.2.1 Key Facts
11.2.2 Business Description
11.2.3 Financial Overview
11.2.4 SWOT Analysis
11.2.5 Key Developments
11.3 Azkoyen Group
11.3.1 Key Facts
11.3.2 Business Description
11.3.3 Financial Overview
11.3.4 SWOT Analysis
11.3.5 Key Developments
11.4 HESS Cash Systems
11.4.1 Key Facts
11.4.2 Business Description
11.4.3 Financial Overview
11.4.4 SWOT Analysis
11.4.5 Key Developments
11.5 Vend-Rite
11.5.1 Key Facts
11.5.2 Business Description
11.5.3 Financial Overview
11.5.4 SWOT Analysis
11.5.5 Key Developments
11.6 Crane Co.
11.6.1 Key Facts
11.6.2 Business Description
11.6.3 Financial Overview
11.6.4 SWOT Analysis
11.6.5 Key Developments
11.7 Maas All
11.7.1 Key Facts
11.7.2 Business Description
11.7.3 Financial Overview
11.7.4 SWOT Analysis
11.7.5 Key Developments
11.8 NCR Corporation
11.8.1 Key Facts
11.8.2 Business Description
11.8.3 Financial Overview
11.8.4 SWOT Analysis
11.8.5 Key Developments
11.9 Fuji Electric Co., Ltd.
11.9.1 Key Facts
11.9.2 Business Description
11.9.3 Financial Overview
11.9.4 SWOT Analysis
11.9.5 Key Developments
11.10 Euronet Worldwide, Inc.
11.10.1 Key Facts
11.10.2 Business Description
11.10.3 Financial Overview
11.10.4 SWOT Analysis
11.10.5 Key Developments
12 Appendix
12.1 About The Insight Partners
12.2 Glossary of Terms
12.3 Research Methodology
1. KIOSK Information Systems
2. Glory Ltd.
3. Azkoyen Group
4. HESS Cash Systems
5. Vend-Rite
6. Crane Co.
7. Maas All
8. NCR Corporation
9. Fuji Electric Co., Ltd.
10. Euronet Worldwide, Inc.
The Insight Partners performs research in 4 major stages: Data Collection & Secondary Research, Primary Research, Data Analysis and Data Triangulation & Final Review.
- Data Collection and Secondary Research:
As a market research and consulting firm operating from a decade, we have published many reports and advised several clients across the globe. First step for any study will start with an assessment of currently available data and insights from existing reports. Further, historical and current market information is collected from Investor Presentations, Annual Reports, SEC Filings, etc., and other information related to company’s performance and market positioning are gathered from Paid Databases (Factiva, Hoovers, and Reuters) and various other publications available in public domain.
Several associations trade associates, technical forums, institutes, societies and organizations are accessed to gain technical as well as market related insights through their publications such as research papers, blogs and press releases related to the studies are referred to get cues about the market. Further, white papers, journals, magazines, and other news articles published in the last 3 years are scrutinized and analyzed to understand the current market trends.
- Primary Research:
The primarily interview analysis comprise of data obtained from industry participants interview and answers to survey questions gathered by in-house primary team.
For primary research, interviews are conducted with industry experts/CEOs/Marketing Managers/Sales Managers/VPs/Subject Matter Experts from both demand and supply side to get a 360-degree view of the market. The primary team conducts several interviews based on the complexity of the markets to understand the various market trends and dynamics which makes research more credible and precise.
A typical research interview fulfils the following functions:
- Provides first-hand information on the market size, market trends, growth trends, competitive landscape, and outlook
- Validates and strengthens in-house secondary research findings
- Develops the analysis team’s expertise and market understanding
Primary research involves email interactions and telephone interviews for each market, category, segment, and sub-segment across geographies. The participants who typically take part in such a process include, but are not limited to:
- Industry participants: VPs, business development managers, market intelligence managers and national sales managers
- Outside experts: Valuation experts, research analysts and key opinion leaders specializing in the electronics and semiconductor industry.
Below is the breakup of our primary respondents by company, designation, and region:
Once we receive the confirmation from primary research sources or primary respondents, we finalize the base year market estimation and forecast the data as per the macroeconomic and microeconomic factors assessed during data collection.
- Data Analysis:
Once data is validated through both secondary as well as primary respondents, we finalize the market estimations by hypothesis formulation and factor analysis at regional and country level.
- 3.1 Macro-Economic Factor Analysis:
We analyse macroeconomic indicators such the gross domestic product (GDP), increase in the demand for goods and services across industries, technological advancement, regional economic growth, governmental policies, the influence of COVID-19, PEST analysis, and other aspects. This analysis aids in setting benchmarks for various nations/regions and approximating market splits. Additionally, the general trend of the aforementioned components aid in determining the market's development possibilities.
- 3.2 Country Level Data:
Various factors that are especially aligned to the country are taken into account to determine the market size for a certain area and country, including the presence of vendors, such as headquarters and offices, the country's GDP, demand patterns, and industry growth. To comprehend the market dynamics for the nation, a number of growth variables, inhibitors, application areas, and current market trends are researched. The aforementioned elements aid in determining the country's overall market's growth potential.
- 3.3 Company Profile:
The “Table of Contents” is formulated by listing and analyzing more than 25 - 30 companies operating in the market ecosystem across geographies. However, we profile only 10 companies as a standard practice in our syndicate reports. These 10 companies comprise leading, emerging, and regional players. Nonetheless, our analysis is not restricted to the 10 listed companies, we also analyze other companies present in the market to develop a holistic view and understand the prevailing trends. The “Company Profiles” section in the report covers key facts, business description, products & services, financial information, SWOT analysis, and key developments. The financial information presented is extracted from the annual reports and official documents of the publicly listed companies. Upon collecting the information for the sections of respective companies, we verify them via various primary sources and then compile the data in respective company profiles. The company level information helps us in deriving the base number as well as in forecasting the market size.
- 3.4 Developing Base Number:
Aggregation of sales statistics (2020-2022) and macro-economic factor, and other secondary and primary research insights are utilized to arrive at base number and related market shares for 2022. The data gaps are identified in this step and relevant market data is analyzed, collected from paid primary interviews or databases. On finalizing the base year market size, forecasts are developed on the basis of macro-economic, industry and market growth factors and company level analysis.
- Data Triangulation and Final Review:
The market findings and base year market size calculations are validated from supply as well as demand side. Demand side validations are based on macro-economic factor analysis and benchmarks for respective regions and countries. In case of supply side validations, revenues of major companies are estimated (in case not available) based on industry benchmark, approximate number of employees, product portfolio, and primary interviews revenues are gathered. Further revenue from target product/service segment is assessed to avoid overshooting of market statistics. In case of heavy deviations between supply and demand side values, all thes steps are repeated to achieve synchronization.
We follow an iterative model, wherein we share our research findings with Subject Matter Experts (SME’s) and Key Opinion Leaders (KOLs) until consensus view of the market is not formulated – this model negates any drastic deviation in the opinions of experts. Only validated and universally acceptable research findings are quoted in our reports.
We have important check points that we use to validate our research findings – which we call – data triangulation, where we validate the information, we generate from secondary sources with primary interviews and then we re-validate with our internal data bases and Subject matter experts. This comprehensive model enables us to deliver high quality, reliable data in shortest possible time.