UCC is the integration of various communication technologies with collaboration tools, such as real-time video conferencing, e-mails, instant messaging, and desktop sharing. UCC solutions enable enterprises in streamlining employee and customer interaction methods. They also facilitate easily accessible communication services for globally dispersed employees. A widespread global network of 4G connectivity and ongoing investments for early commercialization of 5G networks will contribute largely to the uptake of modern enterprise communication solutions.
MARKET DYNAMICS
The growing penetration of smartphones and large-scale investments by telecom players for modernizing communication network infrastructure are expected to facilitate the consistent growth of the market. Moreover, cloud-based UCC solutions remarkably decrease the overheads' value spent on purchasing & installing hardware for effectual communication, thereby pushing the need for the overall UCC market in the coming few years.
MARKET SCOPE
The "Global Unified Communication and Collaboration (UCC) Market Analysis to 2031" is a specialized and in-depth study of the Unified communication and collaboration (UCC) market with a special focus on the global market trend analysis. The report aims to provide an overview of Unified communication and collaboration (UCC) market with detailed market segmentation by platform, deployment type, application. The global Unified communication and collaboration (UCC) market expected to witness high growth during the forecast period. The report provides key statistics on the market status of the leading Unified communication and collaboration (UCC) market player and offers key trends and opportunities in the Unified communication and collaboration (UCC) market.
MARKET SEGMENTATION
The global Unified communication and collaboration (UCC) market is segmented on the basis of platform, deployment type, application. On the basis of platform, market is segmented as telephony, collaboration, unified messaging, conferencing, services and tools. On the basis of deployment Model, market is segmented as on-premise, cloud/UcaaS, hybrid. On the basis of applications, market is segmented as BFSI, healthcare, IT & telecom, public sector, retail.
REGIONAL FRAMEWORK
The report provides a detailed overview of the industry including both qualitative and quantitative information. It provides overview and forecast of the global Unified communication and collaboration (UCC) market based on various segments. It also provides market size and forecast estimates from year 2021 to 2031 with respect to five major regions, namely; North America, Europe, Asia-Pacific (APAC), Middle East and Africa (MEA) and South America. The Unified communication and collaboration (UCC) market by each region is later sub-segmented by respective countries and segments. The report covers analysis and forecast of 18 countries globally along with current trend and opportunities prevailing in the region.
The report analyzes factors affecting Unified communication and collaboration (UCC) market from both demand and supply side and further evaluates market dynamics effecting the market during the forecast period i.e., drivers, restraints, opportunities, and future trend. The report also provides exhaustive PEST analysis for all five regions namely; North America, Europe, APAC, MEA and South America after evaluating political, economic, social and technological factors effecting the Unified communication and collaboration (UCC) market in these regions.

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The report provides a detailed overview of the industry including both qualitative and quantitative information. It provides overview and forecast of the global Unified communication and collaboration (UCC) market based on various segments. It also provides market size and forecast estimates from year 2021 to 2031 with respect to five major regions, namely; North America, Europe, Asia-Pacific (APAC), Middle East and Africa (MEA) and South America. The Unified communication and collaboration (UCC) market by each region is later sub-segmented by respective countries and segments. The report covers analysis and forecast of 18 countries globally along with current trend and opportunities prevailing in the region.
The report analyzes factors affecting Unified communication and collaboration (UCC) market from both demand and supply side and further evaluates market dynamics effecting the market during the forecast period i.e., drivers, restraints, opportunities, and future trend. The report also provides exhaustive PEST analysis for all five regions namely; North America, Europe, APAC, MEA and South America after evaluating political, economic, social and technological factors effecting the Unified communication and collaboration (UCC) market in these regions.
MARKET PLAYERS
The reports cover key developments in the Unified communication and collaboration (UCC) market organic and inorganic growth strategies. Various companies are focusing on organic growth strategies such as product launches, product approvals and others such as patents and events. Inorganic growth strategies activities witnessed in the market were acquisitions, and partnership & collaborations. These activities have paved way for expansion of business and customer base of market players. The market players from Unified communication and collaboration (UCC) market are anticipated to lucrative growth opportunities in the future with the rising demand for Unified communication and collaboration (UCC) market. Below mentioned is the list of few companies engaged in the Unified communication and collaboration (UCC) market.
The report also includes the profiles of key Unified communication and collaboration (UCC) market companies along with their SWOT analysis and market strategies. In addition, the report focuses on leading industry players with information such as company profiles, components and services offered, financial information of last 3 years, key development in past five years.
- 8x8 Inc,
- ALE International
- Avaya Inc.
- Cisco Systems Inc
- Genesys
- Huawei Technologies Co., Ltd
- Microsoft
- RingCentral, Inc
- Star2Star Communications
- Verizon
The Insight Partner's dedicated research and analysis team consist of experienced professionals with advanced statistical expertise and offer various customization options in the existing study.
- Sample PDF showcases the content structure and the nature of the information with qualitative and quantitative analysis.
- Request discounts available for Start-Ups & Universities

Report Coverage
Revenue forecast, Company Analysis, Industry landscape, Growth factors, and Trends

Segment Covered
This text is related
to segments covered.

Regional Scope
North America, Europe, Asia Pacific, Middle East & Africa, South & Central America

Country Scope
This text is related
to country scope.
1.INTRODUCTION
1.1.SCOPE OF THE STUDY
1.2.THE INSIGHT PARTNERS RESEARCH REPORT GUIDANCE
1.3.MARKET SEGMENTATION
1.3.1Unified Communications And Collaboration (UCC) Market - By Platform
1.3.2Unified Communications And Collaboration (UCC) Market - By Deployment Model
1.3.3Unified Communications And Collaboration (UCC) Market - By Application
1.3.4Unified Communications And Collaboration (UCC) Market - By Region
1.3.4.1By Country
2.KEY TAKEAWAYS
3.RESEARCH METHODOLOGY
4.UNIFIED COMMUNICATIONS AND COLLABORATION (UCC) MARKET LANDSCAPE
4.1.OVERVIEW
4.2.PORTERâ™S FIVE FORCES ANALYSIS
4.2.1Bargaining Power of Buyers
4.2.1Bargaining Power of Suppliers
4.2.1Threat of Substitute
4.2.1Threat of New Entrants
4.2.1Competitive Rivalry
4.3.ECOSYSTEM ANALYSIS
4.4.EXPERT OPINIONS
5.UNIFIED COMMUNICATIONS AND COLLABORATION (UCC) MARKET - KEY MARKET DYNAMICS
5.1.KEY MARKET DRIVERS
5.2.KEY MARKET RESTRAINTS
5.3.KEY MARKET OPPORTUNITIES
5.4.FUTURE TRENDS
5.5.IMPACT ANALYSIS OF DRIVERS AND RESTRAINTS
6.UNIFIED COMMUNICATIONS AND COLLABORATION (UCC) MARKET - GLOBAL MARKET ANALYSIS
6.1.UNIFIED COMMUNICATIONS AND COLLABORATION (UCC) - GLOBAL MARKET OVERVIEW
6.2.UNIFIED COMMUNICATIONS AND COLLABORATION (UCC) - GLOBAL MARKET AND FORECAST TO 2028
6.3.MARKET POSITIONING/MARKET SHARE
7.UNIFIED COMMUNICATIONS AND COLLABORATION (UCC) MARKET - REVENUE AND FORECASTS TO 2028 â" PLATFORM
7.1.OVERVIEW
7.2.PLATFORM MARKET FORECASTS AND ANALYSIS
7.3.TELEPHONY
7.3.1.Overview
7.3.2.Telephony Market Forecast and Analysis
7.3.3.IP Phones Market
7.3.3.1.Overview
7.3.3.2.IP Phones Market Forecast and Analysis
7.3.4.IP Private Branch Exchange (PBX) Market
7.3.4.1.Overview
7.3.4.2.IP Private Branch Exchange (PBX) Market Forecast and Analysis
7.4.COLLABORATION
7.4.1.Overview
7.4.2.Collaboration Market Forecast and Analysis
7.4.3.Mobile Market
7.4.3.1.Overview
7.4.3.2.Mobile Market Forecast and Analysis
7.4.4.Social Network Market
7.4.4.1.Overview
7.4.4.2.Social Network Market Forecast and Analysis
7.4.5.Video Platform Market
7.4.5.1.Overview
7.4.5.2.Video Platform Market Forecast and Analysis
7.5.UNIFIED MESSAGING
7.5.1.Overview
7.5.2.Unified Messaging Market Forecast and Analysis
7.5.3.Voicemail Market
7.5.3.1.Overview
7.5.3.2.Voicemail Market Forecast and Analysis
7.5.4.Email Market
7.5.4.1.Overview
7.5.4.2.Email Market Forecast and Analysis
7.5.5.Fax Market
7.5.5.1.Overview
7.5.5.2.Fax Market Forecast and Analysis
7.6.CONFERENCING
7.6.1.Overview
7.6.2.Conferencing Market Forecast and Analysis
7.6.3.Audio Market
7.6.3.1.Overview
7.6.3.2.Audio Market Forecast and Analysis
7.6.4.Video Market
7.6.4.1.Overview
7.6.4.2.Video Market Forecast and Analysis
7.6.5.Web Market
7.6.5.1.Overview
7.6.5.2.Web Market Forecast and Analysis
7.7.SERVICES AND TOOLS
7.7.1.Overview
7.7.2.Services and Tools Market Forecast and Analysis
8.UNIFIED COMMUNICATIONS AND COLLABORATION (UCC) MARKET - REVENUE AND FORECASTS TO 2028 â" DEPLOYMENT MODEL
8.1.OVERVIEW
8.2.DEPLOYMENT MODEL MARKET FORECASTS AND ANALYSIS
8.3.ON-PREMISE
8.3.1.Overview
8.3.2.On-premise Market Forecast and Analysis
8.4.CLOUD/UCAAS
8.4.1.Overview
8.4.2.Cloud/UcaaS Market Forecast and Analysis
8.5.HYBRID
8.5.1.Overview
8.5.2.Hybrid Market Forecast and Analysis
9.UNIFIED COMMUNICATIONS AND COLLABORATION (UCC) MARKET - REVENUE AND FORECASTS TO 2028 â" APPLICATION
9.1.OVERVIEW
9.2.APPLICATION MARKET FORECASTS AND ANALYSIS
9.3.BFSI
9.3.1.Overview
9.3.2.BFSI Market Forecast and Analysis
9.4.HEALTHCARE
9.4.1.Overview
9.4.2.Healthcare Market Forecast and Analysis
9.5.IT AND TELECOM
9.5.1.Overview
9.5.2.IT and Telecom Market Forecast and Analysis
9.6.PUBLIC SECTOR
9.6.1.Overview
9.6.2.Public Sector Market Forecast and Analysis
9.7.RETAIL
9.7.1.Overview
9.7.2.Retail Market Forecast and Analysis
9.8.OTHERS
9.8.1.Overview
9.8.2.Others Market Forecast and Analysis
10.UNIFIED COMMUNICATIONS AND COLLABORATION (UCC) MARKET REVENUE AND FORECASTS TO 2028 â" GEOGRAPHICAL ANALYSIS
10.1.NORTH AMERICA
10.1.1North America Unified Communications And Collaboration (UCC) Market Overview
10.1.2North America Unified Communications And Collaboration (UCC) Market Forecasts and Analysis
10.1.3North America Unified Communications And Collaboration (UCC) Market Forecasts and Analysis - By Platform
10.1.4North America Unified Communications And Collaboration (UCC) Market Forecasts and Analysis - By Deployment Model
10.1.5North America Unified Communications And Collaboration (UCC) Market Forecasts and Analysis - By Application
10.1.6North America Unified Communications And Collaboration (UCC) Market Forecasts and Analysis - By Countries
10.1.6.1United States Unified Communications And Collaboration (UCC) Market
10.1.6.1.1United States Unified Communications And Collaboration (UCC) Market by Platform
10.1.6.1.2United States Unified Communications And Collaboration (UCC) Market by Deployment Model
10.1.6.1.3United States Unified Communications And Collaboration (UCC) Market by Application
10.1.6.2Canada Unified Communications And Collaboration (UCC) Market
10.1.6.2.1Canada Unified Communications And Collaboration (UCC) Market by Platform
10.1.6.2.2Canada Unified Communications And Collaboration (UCC) Market by Deployment Model
10.1.6.2.3Canada Unified Communications And Collaboration (UCC) Market by Application
10.1.6.3Mexico Unified Communications And Collaboration (UCC) Market
10.1.6.3.1Mexico Unified Communications And Collaboration (UCC) Market by Platform
10.1.6.3.2Mexico Unified Communications And Collaboration (UCC) Market by Deployment Model
10.1.6.3.3Mexico Unified Communications And Collaboration (UCC) Market by Application
10.2.EUROPE
10.2.1Europe Unified Communications And Collaboration (UCC) Market Overview
10.2.2Europe Unified Communications And Collaboration (UCC) Market Forecasts and Analysis
10.2.3Europe Unified Communications And Collaboration (UCC) Market Forecasts and Analysis - By Platform
10.2.4Europe Unified Communications And Collaboration (UCC) Market Forecasts and Analysis - By Deployment Model
10.2.5Europe Unified Communications And Collaboration (UCC) Market Forecasts and Analysis - By Application
10.2.6Europe Unified Communications And Collaboration (UCC) Market Forecasts and Analysis - By Countries
10.2.6.1Germany Unified Communications And Collaboration (UCC) Market
10.2.6.1.1Germany Unified Communications And Collaboration (UCC) Market by Platform
10.2.6.1.2Germany Unified Communications And Collaboration (UCC) Market by Deployment Model
10.2.6.1.3Germany Unified Communications And Collaboration (UCC) Market by Application
10.2.6.2France Unified Communications And Collaboration (UCC) Market
10.2.6.2.1France Unified Communications And Collaboration (UCC) Market by Platform
10.2.6.2.2France Unified Communications And Collaboration (UCC) Market by Deployment Model
10.2.6.2.3France Unified Communications And Collaboration (UCC) Market by Application
10.2.6.3Italy Unified Communications And Collaboration (UCC) Market
10.2.6.3.1Italy Unified Communications And Collaboration (UCC) Market by Platform
10.2.6.3.2Italy Unified Communications And Collaboration (UCC) Market by Deployment Model
10.2.6.3.3Italy Unified Communications And Collaboration (UCC) Market by Application
10.2.6.4United Kingdom Unified Communications And Collaboration (UCC) Market
10.2.6.4.1United Kingdom Unified Communications And Collaboration (UCC) Market by Platform
10.2.6.4.2United Kingdom Unified Communications And Collaboration (UCC) Market by Deployment Model
10.2.6.4.3United Kingdom Unified Communications And Collaboration (UCC) Market by Application
10.2.6.5Russia Unified Communications And Collaboration (UCC) Market
10.2.6.5.1Russia Unified Communications And Collaboration (UCC) Market by Platform
10.2.6.5.2Russia Unified Communications And Collaboration (UCC) Market by Deployment Model
10.2.6.5.3Russia Unified Communications And Collaboration (UCC) Market by Application
10.2.6.6Rest of Europe Unified Communications And Collaboration (UCC) Market
10.2.6.6.1Rest of Europe Unified Communications And Collaboration (UCC) Market by Platform
10.2.6.6.2Rest of Europe Unified Communications And Collaboration (UCC) Market by Deployment Model
10.2.6.6.3Rest of Europe Unified Communications And Collaboration (UCC) Market by Application
10.3.ASIA-PACIFIC
10.3.1Asia-Pacific Unified Communications And Collaboration (UCC) Market Overview
10.3.2Asia-Pacific Unified Communications And Collaboration (UCC) Market Forecasts and Analysis
10.3.3Asia-Pacific Unified Communications And Collaboration (UCC) Market Forecasts and Analysis - By Platform
10.3.4Asia-Pacific Unified Communications And Collaboration (UCC) Market Forecasts and Analysis - By Deployment Model
10.3.5Asia-Pacific Unified Communications And Collaboration (UCC) Market Forecasts and Analysis - By Application
10.3.6Asia-Pacific Unified Communications And Collaboration (UCC) Market Forecasts and Analysis - By Countries
10.3.6.1Australia Unified Communications And Collaboration (UCC) Market
10.3.6.1.1Australia Unified Communications And Collaboration (UCC) Market by Platform
10.3.6.1.2Australia Unified Communications And Collaboration (UCC) Market by Deployment Model
10.3.6.1.3Australia Unified Communications And Collaboration (UCC) Market by Application
10.3.6.2China Unified Communications And Collaboration (UCC) Market
10.3.6.2.1China Unified Communications And Collaboration (UCC) Market by Platform
10.3.6.2.2China Unified Communications And Collaboration (UCC) Market by Deployment Model
10.3.6.2.3China Unified Communications And Collaboration (UCC) Market by Application
10.3.6.3India Unified Communications And Collaboration (UCC) Market
10.3.6.3.1India Unified Communications And Collaboration (UCC) Market by Platform
10.3.6.3.2India Unified Communications And Collaboration (UCC) Market by Deployment Model
10.3.6.3.3India Unified Communications And Collaboration (UCC) Market by Application
10.3.6.4Japan Unified Communications And Collaboration (UCC) Market
10.3.6.4.1Japan Unified Communications And Collaboration (UCC) Market by Platform
10.3.6.4.2Japan Unified Communications And Collaboration (UCC) Market by Deployment Model
10.3.6.4.3Japan Unified Communications And Collaboration (UCC) Market by Application
10.3.6.5South Korea Unified Communications And Collaboration (UCC) Market
10.3.6.5.1South Korea Unified Communications And Collaboration (UCC) Market by Platform
10.3.6.5.2South Korea Unified Communications And Collaboration (UCC) Market by Deployment Model
10.3.6.5.3South Korea Unified Communications And Collaboration (UCC) Market by Application
10.3.6.6Rest of Asia-Pacific Unified Communications And Collaboration (UCC) Market
10.3.6.6.1Rest of Asia-Pacific Unified Communications And Collaboration (UCC) Market by Platform
10.3.6.6.2Rest of Asia-Pacific Unified Communications And Collaboration (UCC) Market by Deployment Model
10.3.6.6.3Rest of Asia-Pacific Unified Communications And Collaboration (UCC) Market by Application
10.4.MIDDLE EAST AND AFRICA
10.4.1Middle East and Africa Unified Communications And Collaboration (UCC) Market Overview
10.4.2Middle East and Africa Unified Communications And Collaboration (UCC) Market Forecasts and Analysis
10.4.3Middle East and Africa Unified Communications And Collaboration (UCC) Market Forecasts and Analysis - By Platform
10.4.4Middle East and Africa Unified Communications And Collaboration (UCC) Market Forecasts and Analysis - By Deployment Model
10.4.5Middle East and Africa Unified Communications And Collaboration (UCC) Market Forecasts and Analysis - By Application
10.4.6Middle East and Africa Unified Communications And Collaboration (UCC) Market Forecasts and Analysis - By Countries
10.4.6.1South Africa Unified Communications And Collaboration (UCC) Market
10.4.6.1.1South Africa Unified Communications And Collaboration (UCC) Market by Platform
10.4.6.1.2South Africa Unified Communications And Collaboration (UCC) Market by Deployment Model
10.4.6.1.3South Africa Unified Communications And Collaboration (UCC) Market by Application
10.4.6.2Saudi Arabia Unified Communications And Collaboration (UCC) Market
10.4.6.2.1Saudi Arabia Unified Communications And Collaboration (UCC) Market by Platform
10.4.6.2.2Saudi Arabia Unified Communications And Collaboration (UCC) Market by Deployment Model
10.4.6.2.3Saudi Arabia Unified Communications And Collaboration (UCC) Market by Application
10.4.6.3U.A.E Unified Communications And Collaboration (UCC) Market
10.4.6.3.1U.A.E Unified Communications And Collaboration (UCC) Market by Platform
10.4.6.3.2U.A.E Unified Communications And Collaboration (UCC) Market by Deployment Model
10.4.6.3.3U.A.E Unified Communications And Collaboration (UCC) Market by Application
10.4.6.4Rest of Middle East and Africa Unified Communications And Collaboration (UCC) Market
10.4.6.4.1Rest of Middle East and Africa Unified Communications And Collaboration (UCC) Market by Platform
10.4.6.4.2Rest of Middle East and Africa Unified Communications And Collaboration (UCC) Market by Deployment Model
10.4.6.4.3Rest of Middle East and Africa Unified Communications And Collaboration (UCC) Market by Application
10.5.SOUTH AND CENTRAL AMERICA
10.5.1South and Central America Unified Communications And Collaboration (UCC) Market Overview
10.5.2South and Central America Unified Communications And Collaboration (UCC) Market Forecasts and Analysis
10.5.3South and Central America Unified Communications And Collaboration (UCC) Market Forecasts and Analysis - By Platform
10.5.4South and Central America Unified Communications And Collaboration (UCC) Market Forecasts and Analysis - By Deployment Model
10.5.5South and Central America Unified Communications And Collaboration (UCC) Market Forecasts and Analysis - By Application
10.5.6South and Central America Unified Communications And Collaboration (UCC) Market Forecasts and Analysis - By Countries
10.5.6.1Brazil Unified Communications And Collaboration (UCC) Market
10.5.6.1.1Brazil Unified Communications And Collaboration (UCC) Market by Platform
10.5.6.1.2Brazil Unified Communications And Collaboration (UCC) Market by Deployment Model
10.5.6.1.3Brazil Unified Communications And Collaboration (UCC) Market by Application
10.5.6.2Argentina Unified Communications And Collaboration (UCC) Market
10.5.6.2.1Argentina Unified Communications And Collaboration (UCC) Market by Platform
10.5.6.2.2Argentina Unified Communications And Collaboration (UCC) Market by Deployment Model
10.5.6.2.3Argentina Unified Communications And Collaboration (UCC) Market by Application
10.5.6.3Rest of South and Central America Unified Communications And Collaboration (UCC) Market
10.5.6.3.1Rest of South and Central America Unified Communications And Collaboration (UCC) Market by Platform
10.5.6.3.2Rest of South and Central America Unified Communications And Collaboration (UCC) Market by Deployment Model
10.5.6.3.3Rest of South and Central America Unified Communications And Collaboration (UCC) Market by Application
11.INDUSTRY LANDSCAPE
11.1.MERGERS AND ACQUISITIONS
11.2.AGREEMENTS, COLLABORATIONS AND JOIN VENTURES
11.3.NEW PRODUCT LAUNCHES
11.4.EXPANSIONS AND OTHER STRATEGIC DEVELOPMENTS
12.UNIFIED COMMUNICATIONS AND COLLABORATION (UCC) MARKET, KEY COMPANY PROFILES
12.1.8X8 INC,
12.1.1.Key Facts
12.1.2.Business Description
12.1.3.Products and Services
12.1.4.Financial Overview
12.1.5.SWOT Analysis
12.1.6.Key Developments
12.2.ALE INTERNATIONAL
12.2.1.Key Facts
12.2.2.Business Description
12.2.3.Products and Services
12.2.4.Financial Overview
12.2.5.SWOT Analysis
12.2.6.Key Developments
12.3.AVAYA INC.
12.3.1.Key Facts
12.3.2.Business Description
12.3.3.Products and Services
12.3.4.Financial Overview
12.3.5.SWOT Analysis
12.3.6.Key Developments
12.4.CISCO SYSTEMS INC
12.4.1.Key Facts
12.4.2.Business Description
12.4.3.Products and Services
12.4.4.Financial Overview
12.4.5.SWOT Analysis
12.4.6.Key Developments
12.5.GENESYS
12.5.1.Key Facts
12.5.2.Business Description
12.5.3.Products and Services
12.5.4.Financial Overview
12.5.5.SWOT Analysis
12.5.6.Key Developments
12.6.HUAWEI TECHNOLOGIES CO., LTD
12.6.1.Key Facts
12.6.2.Business Description
12.6.3.Products and Services
12.6.4.Financial Overview
12.6.5.SWOT Analysis
12.6.6.Key Developments
12.7.MICROSOFT
12.7.1.Key Facts
12.7.2.Business Description
12.7.3.Products and Services
12.7.4.Financial Overview
12.7.5.SWOT Analysis
12.7.6.Key Developments
12.8.RINGCENTRAL, INC
12.8.1.Key Facts
12.8.2.Business Description
12.8.3.Products and Services
12.8.4.Financial Overview
12.8.5.SWOT Analysis
12.8.6.Key Developments
12.9.STAR2STAR COMMUNICATIONS
12.9.1.Key Facts
12.9.2.Business Description
12.9.3.Products and Services
12.9.4.Financial Overview
12.9.5.SWOT Analysis
12.9.6.Key Developments
12.10.VERIZON
12.10.1.Key Facts
12.10.2.Business Description
12.10.3.Products and Services
12.10.4.Financial Overview
12.10.5.SWOT Analysis
12.10.6.Key Developments
13.APPENDIX
13.1.ABOUT THE INSIGHT PARTNERS
13.2.GLOSSARY OF TERMS
1. 8x8 Inc,
2. ALE International
3. Avaya Inc.
4. Cisco Systems Inc
5. Genesys
6. Huawei Technologies Co., Ltd
7. Microsoft
8. RingCentral, Inc
9. Star2Star Communications
10. Verizon
The Insight Partners performs research in 4 major stages: Data Collection & Secondary Research, Primary Research, Data Analysis and Data Triangulation & Final Review.
- Data Collection and Secondary Research:
As a market research and consulting firm operating from a decade, we have published many reports and advised several clients across the globe. First step for any study will start with an assessment of currently available data and insights from existing reports. Further, historical and current market information is collected from Investor Presentations, Annual Reports, SEC Filings, etc., and other information related to company’s performance and market positioning are gathered from Paid Databases (Factiva, Hoovers, and Reuters) and various other publications available in public domain.
Several associations trade associates, technical forums, institutes, societies and organizations are accessed to gain technical as well as market related insights through their publications such as research papers, blogs and press releases related to the studies are referred to get cues about the market. Further, white papers, journals, magazines, and other news articles published in the last 3 years are scrutinized and analyzed to understand the current market trends.
- Primary Research:
The primarily interview analysis comprise of data obtained from industry participants interview and answers to survey questions gathered by in-house primary team.
For primary research, interviews are conducted with industry experts/CEOs/Marketing Managers/Sales Managers/VPs/Subject Matter Experts from both demand and supply side to get a 360-degree view of the market. The primary team conducts several interviews based on the complexity of the markets to understand the various market trends and dynamics which makes research more credible and precise.
A typical research interview fulfils the following functions:
- Provides first-hand information on the market size, market trends, growth trends, competitive landscape, and outlook
- Validates and strengthens in-house secondary research findings
- Develops the analysis team’s expertise and market understanding
Primary research involves email interactions and telephone interviews for each market, category, segment, and sub-segment across geographies. The participants who typically take part in such a process include, but are not limited to:
- Industry participants: VPs, business development managers, market intelligence managers and national sales managers
- Outside experts: Valuation experts, research analysts and key opinion leaders specializing in the electronics and semiconductor industry.
Below is the breakup of our primary respondents by company, designation, and region:
Once we receive the confirmation from primary research sources or primary respondents, we finalize the base year market estimation and forecast the data as per the macroeconomic and microeconomic factors assessed during data collection.
- Data Analysis:
Once data is validated through both secondary as well as primary respondents, we finalize the market estimations by hypothesis formulation and factor analysis at regional and country level.
- 3.1 Macro-Economic Factor Analysis:
We analyse macroeconomic indicators such the gross domestic product (GDP), increase in the demand for goods and services across industries, technological advancement, regional economic growth, governmental policies, the influence of COVID-19, PEST analysis, and other aspects. This analysis aids in setting benchmarks for various nations/regions and approximating market splits. Additionally, the general trend of the aforementioned components aid in determining the market's development possibilities.
- 3.2 Country Level Data:
Various factors that are especially aligned to the country are taken into account to determine the market size for a certain area and country, including the presence of vendors, such as headquarters and offices, the country's GDP, demand patterns, and industry growth. To comprehend the market dynamics for the nation, a number of growth variables, inhibitors, application areas, and current market trends are researched. The aforementioned elements aid in determining the country's overall market's growth potential.
- 3.3 Company Profile:
The “Table of Contents” is formulated by listing and analyzing more than 25 - 30 companies operating in the market ecosystem across geographies. However, we profile only 10 companies as a standard practice in our syndicate reports. These 10 companies comprise leading, emerging, and regional players. Nonetheless, our analysis is not restricted to the 10 listed companies, we also analyze other companies present in the market to develop a holistic view and understand the prevailing trends. The “Company Profiles” section in the report covers key facts, business description, products & services, financial information, SWOT analysis, and key developments. The financial information presented is extracted from the annual reports and official documents of the publicly listed companies. Upon collecting the information for the sections of respective companies, we verify them via various primary sources and then compile the data in respective company profiles. The company level information helps us in deriving the base number as well as in forecasting the market size.
- 3.4 Developing Base Number:
Aggregation of sales statistics (2020-2022) and macro-economic factor, and other secondary and primary research insights are utilized to arrive at base number and related market shares for 2022. The data gaps are identified in this step and relevant market data is analyzed, collected from paid primary interviews or databases. On finalizing the base year market size, forecasts are developed on the basis of macro-economic, industry and market growth factors and company level analysis.
- Data Triangulation and Final Review:
The market findings and base year market size calculations are validated from supply as well as demand side. Demand side validations are based on macro-economic factor analysis and benchmarks for respective regions and countries. In case of supply side validations, revenues of major companies are estimated (in case not available) based on industry benchmark, approximate number of employees, product portfolio, and primary interviews revenues are gathered. Further revenue from target product/service segment is assessed to avoid overshooting of market statistics. In case of heavy deviations between supply and demand side values, all thes steps are repeated to achieve synchronization.
We follow an iterative model, wherein we share our research findings with Subject Matter Experts (SME’s) and Key Opinion Leaders (KOLs) until consensus view of the market is not formulated – this model negates any drastic deviation in the opinions of experts. Only validated and universally acceptable research findings are quoted in our reports.
We have important check points that we use to validate our research findings – which we call – data triangulation, where we validate the information, we generate from secondary sources with primary interviews and then we re-validate with our internal data bases and Subject matter experts. This comprehensive model enables us to deliver high quality, reliable data in shortest possible time.