Voice over Internet Protocol (VOIP) Market SWOT Analysis 2031
The Voice over Internet Protocol (VOIP) Market is expected to register a CAGR of 4% from 2023 to 2031, with a market size expanding from US$ XX million in 2023 to US$ XX Million by 2031.
The Voice over Internet Protocol (VoIP) Market report presents an in-depth analysis categorized by call Type, Configuration End-users, and Deployment model. It features a regional overview that highlights significant markets and countries, ensuring a global perspective. Market evaluations are provided in US dollars (US$), enabling a thorough understanding of market dynamics, growth trends, and competitive landscapes across different segments. This insight helps stakeholders recognize opportunities and make informed decisions in the rapidly changing VoIP technology landscape.
Purpose of the ReportThe report Voice over Internet Protocol (VOIP) Market by The Insight Partners aims to describe the present landscape and future growth, top driving factors, challenges, and opportunities. This will provide insights to various business stakeholders, such as:
- Technology Providers/Manufacturers: To understand the evolving market dynamics and know the potential growth opportunities, enabling them to make informed strategic decisions.
- Investors: To conduct a comprehensive trend analysis regarding the market growth rate, market financial projections, and opportunities that exist across the value chain.
- Regulatory bodies: To regulate policies and police activities in the market with the aim of minimizing abuse, preserving investor trust and confidence, and upholding the integrity and stability of the market.
Voice over Internet Protocol (VOIP) Market Segmentation
ConfigurationStrategic Insights
Voice over Internet Protocol (VOIP) Market Growth Drivers- Demand for Low-cost Communication: The high demand for effective, low-cost communication solutions is one significant driving force. Business organizations and individuals are taking the services of VoIP as these are less expensive to operate compared to the traditional phone, especially in long distance and international calls.
- Easy availability of smartphones: Accessibility of Smartphones and their applications is also one of the reasons that increase accessibility of VoIP services, enabling the user to communicate from any place.
- Integration with other technologies: All this, plus the growing integration of VoIP with other technologies, such as UCC tools, is making VoIP more attractive. This convergence offers enterprises an integrated solution to handle video, voice and messages.
- increasing preference for work from home culture has influenced on demand for VOIP tech solutions.
- Cloud-based VoIP solutions: Companies are very interested in moving toward cloud platforms for scalability, reduction of costs in infrastructure, and easier maintenance. This trend can also be seen and realized among the SMEs as they seek cheap means of communication.
- Incorporating Artificial Intelligence: AI-powered enhancers like call analytics, voice recognition, and virtual assistants improve the user's experience, further smoothing the process flow in handling calls. Such innovations are allowing businesses to gain insight into customer interactions and smoothen their operations. Other factors changing the face of the market include the growth of mobile VoIP applications. With more and more people connecting with others through the use of their smartphones, there is a greater need for VoIP applications that are mobile. Such applications allow for the making of calls over both Wi-Fi and cellular data with very minimal reliance on traditional phone networks.
- Security Concerns: VoIP communications are also raising several security concerns for enterprises, and for which companies are investing in better cybersecurity. Since cybersecurity threats are becoming increasingly sinister, secure voice communication has become of essence for businesses, thereby driving the development of robust security protocols in VoIP solutions.
- Innovate and Expand: The VoIP market presents huge opportunities for enterprises and service providers willing to innovate and expand into this market. One of the major opportunities is in attempting to cater to the growing demand for unified communications. While organizations are looking at integrated solutions that integrate voice, video, and messaging, VoIP providers can design and provide holistic platforms that will boost collaboration and make communication seamless.
- Tap into Emerging Market: This also means opening up avenues to emerging markets. Several regions of the world remain caught in the transition from traditional telephony to digital solutions. VoIP providers are well-positioned to take advantage of that shift by offering services cut out for such nascent markets and including affordability and local language support.
- Utilise Technology: The advanced technologies of AI and machine learning are also providing differentiation opportunities. Integrating the features of AI—such as predictive analytics, chatbots, and smart call routing—can help VoIP providers enhance user experiences and drive operational efficiency for businesses.
Market Report Scope
Key Selling Points
- Comprehensive Coverage: The report comprehensively covers the analysis of products, services, types, and end users of the Voice over Internet Protocol (VOIP) Market, providing a holistic landscape.
- Expert Analysis: The report is compiled based on the in-depth understanding of industry experts and analysts.
- Up-to-date Information: The report assures business relevance due to its coverage of recent information and data trends.
- Customization Options: This report can be customized to cater to specific client requirements and suit the business strategies aptly.
The research report on the Voice over Internet Protocol (VOIP) Market can, therefore, help spearhead the trail of decoding and understanding the industry scenario and growth prospects. Although there can be a few valid concerns, the overall benefits of this report tend to outweigh the disadvantages.
REGIONAL FRAMEWORK
Have a question?
Naveen
Naveen will walk you through a 15-minute call to present the report’s content and answer all queries if you have any.
Speak to Analyst
- Sample PDF showcases the content structure and the nature of the information with qualitative and quantitative analysis.
- Request discounts available for Start-Ups & Universities
- Sample PDF showcases the content structure and the nature of the information with qualitative and quantitative analysis.
- Request discounts available for Start-Ups & Universities
Report Coverage
Revenue forecast, Company Analysis, Industry landscape, Growth factors, and Trends
Segment Covered
This text is related
to segments covered.
Regional Scope
North America, Europe, Asia Pacific, Middle East & Africa, South & Central America
Country Scope
This text is related
to country scope.
Frequently Asked Questions
The report can be delivered in PDF/PPT format; we can also share excel dataset based on the request.
Some of the customization options available based on request are additional 3-5 company profiles and country-specific analysis of 3-5 countries of your choice. Customizations are to be requested/discussed before making final order confirmation, as our team would review the same and check the feasibility.
Key market participants in this market are - Vonage Holdings Corp, Microsoft Corporation Skype, and 8
Major trends in the VoIP market include the adoption of cloud-based solutions to achieve scalability and economies of scale, usage of AI to improve user experiences by leveraging demand for mobile VoIP applications, and heavy investments in cybersecurity to ensure security over communications.
The market is expected to register a CAGR of 4% during 2023-2031
The demand for cost-effective communication, the facilitation of remote work to enable people across the world to work together, advancement in broadband infrastructure, and integration of VoIP with unified communications that upgrade the level of connectivity and operational efficiency are the drivers in the VoIP market.
1.1 List of Tables
1.2 List of Figures
2 Introduction
2.1 The Insight Partners Research Report Guidance
3 Key Takeaways
4 Voice over Internet Protocol Market Landscape
4.1 Overview
4.2 Market Segmentation
4.2.1 Voice over Internet Protocol Market - By Configuration
4.2.2 Voice over Internet Protocol Market - By Call Types
4.2.3 Voice over Internet Protocol Market - By End-users
4.2.4 Voice over Internet Protocol Market - By Deployment Model
4.2.5 Voice over Internet Protocol Market - By Region
4.2.5.1 By Countries
4.3 PEST Analysis
4.3.1 North America - PEST Analysis
4.3.2 Europe - PEST Analysis
4.3.3 Asia Pacific (APAC) - PEST Analysis
4.3.4 Middle East and Africa (MEA) - PEST Analysis
4.3.5 South America (SAM) - PEST Analysis
5 Voice over Internet Protocol Market - Key Industry Dynamics
5.1 Key Market Drivers
5.2 Key Market Restraints
5.3 Key Market Opportunities
5.4 Future Trends
5.5 Impact Analysis of Drivers and Restraints
6 Voice over Internet Protocol Market - Global Market Analysis
6.1 Voice over Internet Protocol Global Market Overview
6.2 Voice over Internet Protocol Global Market and Forecast Analysis
7 Voice over Internet Protocol Market Revenue and Forecasts to 2028 - Configuration
7.1 Overview
7.2 Configuration market forecast and analysis
7.3 Computer to Computer
7.3.1 Overview
7.3.2 Computer to Computer Market Revenue and Forecast Analysis
7.4 Phone to Phone
7.4.1 Overview
7.4.2 Phone to Phone Market Revenue and Forecasts to 2028 (US$ Bn)
7.5 Computer to Phone
7.5.1 Overview
7.5.2 Computer to Phone Market Revenue and Forecasts to 2028 (US$ Bn)
8 Voice over Internet Protocol Market Revenue and Forecasts to 2028 - Call Type
8.1 Overview
8.2 Call Type market forecast and analysis
8.3 International/Long Distance Calls
8.3.1 Overview
8.3.2 International/Long Distance Calls Market Revenue and Forecast Analysis
8.4 Domestic Calls
8.4.1 Overview
8.4.2 Domestic Calls Market Revenue and Forecasts to 2028 (US$ Bn)
9 Voice over Internet Protocol Market Revenue and Forecasts to 2028 - End-Users
9.1 Overview
9.2 End-user market forecast and analysis
9.3 Individual Customers
9.3.1 Overview
9.3.2 Individual Customers Market Revenue and Forecasts to 2028 (US$ Bn)
9.4 Corporates
9.4.1 Overview
9.4.2 Corporates Market Revenue and Forecasts to 2028 (US$ Bn)
9.5 Hosted Businesses
9.5.1 Overview
9.5.2 Hosted Businesses Market Revenue and Forecasts to 2028 (US$ Bn)
10 Voice over Internet Protocol Market Revenue and Forecasts to 2028 - Deployment Model
10.1 Overview
10.2 Deployment Model market forecast and analysis
10.3 Cloud
10.3.1 Overview
10.3.2 Cloud Market Revenue and Forecasts to 2028 (US$ Bn)
10.4 On-premises
10.4.1 Overview
10.4.2 On-premises Market Revenue and Forecasts to 2028 (US$ Bn)
10.5 Hybrid
10.5.1 Overview
10.5.2 Hybrid Market Revenue and Forecasts to 2028 (US$ Bn)
11 Voice over Internet Protocol Market Revenue and Forecasts to 2028 - Geographical Analysis
11.1 North America
11.1.1 North America Voice over Internet Protocol Market overview
11.1.2 North America Voice over Internet Protocol Market forecast and analysis
11.1.2.1 North America Voice over Internet Protocol market forecast and analysis - By Countries
11.1.2.1.1 US market
11.1.2.1.2 Canada market
11.1.2.1.3 Mexico market
11.1.2.2 North America Voice over Internet Protocol market forecast and analysis - By Configuration
11.1.2.3 North America Voice over Internet Protocol market forecast and analysis - By Call Types
11.1.2.4 North America Voice over Internet Protocol market forecast and analysis - By End-Users
11.1.2.5 North America Voice over Internet Protocol market forecast and analysis - By Deployment Model
11.2 Europe
11.2.1 Europe Voice over Internet Protocol Market overview
11.2.2 Europe Voice over Internet Protocol Market forecast and analysis
11.2.2.1 Europe Voice over Internet Protocol market forecast and analysis - By Countries
11.2.2.1.1 France market
11.2.2.1.2 Germany market
11.2.2.1.3 Italy market
11.2.2.1.4 Spain market
11.2.2.1.5 UK market
11.2.2.2 Europe Voice over Internet Protocol market forecast and analysis - By Configuration
11.2.2.3 Europe Voice over Internet Protocol market forecast and analysis - By Call Types
11.2.2.4 Europe Voice over Internet Protocol market forecast and analysis - By End-Users
11.2.2.5 Europe Voice over Internet Protocol market forecast and analysis - By Deployment Model
11.3 Asia pacific (APAC)
11.3.1 Asia Pacific Voice over Internet Protocol Market overview
11.3.2 Asia Pacific Voice over Internet Protocol Market forecast and analysis
11.3.2.1 Asia Pacific Voice over Internet Protocol market forecast and analysis - By Countries
11.3.2.1.1 Australia market
11.3.2.1.2 China market
11.3.2.1.3 India market
11.3.2.1.4 Japan market
11.3.2.2 APAC Voice over Internet Protocol market forecast and analysis - By Configuration
11.3.2.3 APAC Voice over Internet Protocol market forecast and analysis - By Call Types
11.3.2.4 APAC Voice over Internet Protocol market forecast and analysis - By End-Users
11.3.2.5 APAC Voice over Internet Protocol market forecast and analysis - By Deployment Model
11.4 Middle East and Africa (MEA)
11.4.1 Middle East and Africa Voice over Internet Protocol Market overview
11.4.2 Middle East and Africa Voice over Internet Protocol Market forecast and analysis
11.4.2.1 Middle East and Africa Voice over Internet Protocol market forecast and analysis - By Countries
11.4.2.1.1 South Africa market
11.4.2.1.2 Saudi Arabia market
11.4.2.1.3 UAE market
11.4.2.2 MEA Voice over Internet Protocol market forecast and analysis - By Configuration
11.4.2.3 MEA Voice over Internet Protocol market forecast and analysis - By Call Types
11.4.2.4 MEA Voice over Internet Protocol market forecast and analysis - By End-Users
11.4.2.5 MEA Voice over Internet Protocol market forecast and analysis - By Deployment Model
11.5 South America (SAM)
11.5.1 South America Voice over Internet Protocol Market overview
11.5.2 South America Voice over Internet Protocol Market forecast and analysis
11.5.2.1 South America Voice over Internet Protocol market forecast and analysis - By Countries
11.5.2.1.1 Brazil market
11.5.2.2 South America Voice over Internet Protocol market forecast and analysis - By Configuration
11.5.2.3 South America Voice over Internet Protocol market forecast and analysis - By Call Types
11.5.2.4 South America Voice over Internet Protocol market forecast and analysis - By End-Users
11.5.2.5 South America Voice over Internet Protocol market forecast and analysis - By Deployment Model
12 Industry Landscape
12.1 Mergers & acquisitions
12.2 Market Initiatives
12.3 New developments
12.4 Investment scenarios
13 Competitive Landscape
13.1 Competitive Product mapping
13.2 Market positioning/ market share
14 Voice over Internet Protocol Market, Key Company Profiles
14.1 Vonage Holdings Corp.
14.1.1 Key Facts
14.1.2 Business Description
14.1.3 Financial Overview
14.1.4 SWOT Analysis
14.1.5 Key Developments
14.2 Microsoft Corporation (Skype)
14.2.1 Key Facts
14.2.2 Business Description
14.2.3 Financial Overview
14.2.4 SWOT Analysis
14.2.5 Key Developments
14.3 8×8, Inc.
14.3.1 Key Facts
14.3.2 Business Description
14.3.3 Financial Overview
14.3.4 SWOT Analysis
14.3.5 Key Developments
14.4 Sprint Corporation.
14.4.1 Key Facts
14.4.2 Business Description
14.4.3 Financial Overview
14.4.4 SWOT Analysis
14.4.5 Key Developments
14.5 Nextiva, Inc
14.5.1 Key Facts
14.5.2 Business Description
14.5.3 Financial Overview
14.5.4 SWOT Analysis
14.5.5 Key Developments
14.6 RingCentral, Inc
14.6.1 Key Facts
14.6.2 Business Description
14.6.3 Financial Overview
14.6.4 SWOT Analysis
14.6.5 Key Developments
14.7 Viber Media S.r.l
14.7.1 Key Facts
14.7.2 Business Description
14.7.3 Financial Overview
14.7.4 SWOT Analysis
14.7.5 Key Developments
14.8 InPhonex LLC.
14.8.1 Key Facts
14.8.2 Business Description
14.8.3 Financial Overview
14.8.4 SWOT Analysis
14.8.5 Key Developments
14.9 iNet Telecom Ltd.
14.9.1 Key Facts
14.9.2 Business Description
14.9.3 Financial Overview
14.9.4 SWOT Analysis
14.9.5 Key Developments
14.10 IBM Lotus Sametime
14.10.1 Key Facts
14.10.2 Business Description
14.10.3 Financial Overview
14.10.4 SWOT Analysis
14.10.5 Key Developments
15 Appendix
15.1 About The Insight Partners
15.2 Glossary of Terms
15.3 Methodology
15.3.1 Coverage
15.3.2 Secondary Research
15.3.3 Primary Research
15.4 Contact Us
15.5 Disclaimer
- Vonage Holdings Corp.
- Microsoft Corporation (Skype)
- 8×8, Inc.
- Sprint Corporation
- Nextiva, Inc.
- RingCentral, Inc.
- Viber Media S.r.l
- InPhonex LLC
- iNet Telecom Ltd.
- IBM Lotus Sametime
The Insight Partners performs research in 4 major stages: Data Collection & Secondary Research, Primary Research, Data Analysis and Data Triangulation & Final Review.
- Data Collection and Secondary Research:
As a market research and consulting firm operating from a decade, we have published many reports and advised several clients across the globe. First step for any study will start with an assessment of currently available data and insights from existing reports. Further, historical and current market information is collected from Investor Presentations, Annual Reports, SEC Filings, etc., and other information related to company’s performance and market positioning are gathered from Paid Databases (Factiva, Hoovers, and Reuters) and various other publications available in public domain.
Several associations trade associates, technical forums, institutes, societies and organizations are accessed to gain technical as well as market related insights through their publications such as research papers, blogs and press releases related to the studies are referred to get cues about the market. Further, white papers, journals, magazines, and other news articles published in the last 3 years are scrutinized and analyzed to understand the current market trends.
- Primary Research:
The primarily interview analysis comprise of data obtained from industry participants interview and answers to survey questions gathered by in-house primary team.
For primary research, interviews are conducted with industry experts/CEOs/Marketing Managers/Sales Managers/VPs/Subject Matter Experts from both demand and supply side to get a 360-degree view of the market. The primary team conducts several interviews based on the complexity of the markets to understand the various market trends and dynamics which makes research more credible and precise.
A typical research interview fulfils the following functions:
- Provides first-hand information on the market size, market trends, growth trends, competitive landscape, and outlook
- Validates and strengthens in-house secondary research findings
- Develops the analysis team’s expertise and market understanding
Primary research involves email interactions and telephone interviews for each market, category, segment, and sub-segment across geographies. The participants who typically take part in such a process include, but are not limited to:
- Industry participants: VPs, business development managers, market intelligence managers and national sales managers
- Outside experts: Valuation experts, research analysts and key opinion leaders specializing in the electronics and semiconductor industry.
Below is the breakup of our primary respondents by company, designation, and region:
Once we receive the confirmation from primary research sources or primary respondents, we finalize the base year market estimation and forecast the data as per the macroeconomic and microeconomic factors assessed during data collection.
- Data Analysis:
Once data is validated through both secondary as well as primary respondents, we finalize the market estimations by hypothesis formulation and factor analysis at regional and country level.
- 3.1 Macro-Economic Factor Analysis:
We analyse macroeconomic indicators such the gross domestic product (GDP), increase in the demand for goods and services across industries, technological advancement, regional economic growth, governmental policies, the influence of COVID-19, PEST analysis, and other aspects. This analysis aids in setting benchmarks for various nations/regions and approximating market splits. Additionally, the general trend of the aforementioned components aid in determining the market's development possibilities.
- 3.2 Country Level Data:
Various factors that are especially aligned to the country are taken into account to determine the market size for a certain area and country, including the presence of vendors, such as headquarters and offices, the country's GDP, demand patterns, and industry growth. To comprehend the market dynamics for the nation, a number of growth variables, inhibitors, application areas, and current market trends are researched. The aforementioned elements aid in determining the country's overall market's growth potential.
- 3.3 Company Profile:
The “Table of Contents” is formulated by listing and analyzing more than 25 - 30 companies operating in the market ecosystem across geographies. However, we profile only 10 companies as a standard practice in our syndicate reports. These 10 companies comprise leading, emerging, and regional players. Nonetheless, our analysis is not restricted to the 10 listed companies, we also analyze other companies present in the market to develop a holistic view and understand the prevailing trends. The “Company Profiles” section in the report covers key facts, business description, products & services, financial information, SWOT analysis, and key developments. The financial information presented is extracted from the annual reports and official documents of the publicly listed companies. Upon collecting the information for the sections of respective companies, we verify them via various primary sources and then compile the data in respective company profiles. The company level information helps us in deriving the base number as well as in forecasting the market size.
- 3.4 Developing Base Number:
Aggregation of sales statistics (2020-2022) and macro-economic factor, and other secondary and primary research insights are utilized to arrive at base number and related market shares for 2022. The data gaps are identified in this step and relevant market data is analyzed, collected from paid primary interviews or databases. On finalizing the base year market size, forecasts are developed on the basis of macro-economic, industry and market growth factors and company level analysis.
- Data Triangulation and Final Review:
The market findings and base year market size calculations are validated from supply as well as demand side. Demand side validations are based on macro-economic factor analysis and benchmarks for respective regions and countries. In case of supply side validations, revenues of major companies are estimated (in case not available) based on industry benchmark, approximate number of employees, product portfolio, and primary interviews revenues are gathered. Further revenue from target product/service segment is assessed to avoid overshooting of market statistics. In case of heavy deviations between supply and demand side values, all thes steps are repeated to achieve synchronization.
We follow an iterative model, wherein we share our research findings with Subject Matter Experts (SME’s) and Key Opinion Leaders (KOLs) until consensus view of the market is not formulated – this model negates any drastic deviation in the opinions of experts. Only validated and universally acceptable research findings are quoted in our reports.
We have important check points that we use to validate our research findings – which we call – data triangulation, where we validate the information, we generate from secondary sources with primary interviews and then we re-validate with our internal data bases and Subject matter experts. This comprehensive model enables us to deliver high quality, reliable data in shortest possible time.
Get Free Sample For