The delivery management software market size is projected to reach US$ 5.90 billion by 2031 from US$ 2.17 billion in 2023. The market is expected to register a CAGR of 13.3% from 2023 to 2031.
Integration of AI and ML technologies in the delivery management software for enhancing consumer experience is likely to remain a key delivery management software market trend.
Delivery Management Software Market Analysis
The delivery management software market is growing at a rapid pace due to the expanding e-commerce industry and growing demand for real-time information for managing logistics and supply chains. The market is expanding steadily, driven by the growing population, rising digitalization, and consumer preference for online shopping. Moreover, the growing demand for automation by end users is providing lucrative opportunities for market growth.
Delivery Management Software Market Overview
Delivery management software is used to track shipments and assure timely delivery of items to customers. The use of innovative delivery management software provides significant benefits to businesses, including increasing asset utilization, improving customer satisfaction, and lowering fuel use. The software connects the delivery driver and the back-end offices on a single platform and provides information needed by a driver to deliver an item. Growing demand for real-time information and improved delivery tracking is boosting the market.
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Delivery Management Software Market: Strategic Insights
Market Size Value in US$ 1594.25 Million in 2019 Market Size Value by US$ 4011.82 Million by 2027 Growth rate CAGR of 12.7% from 2020-2027 Forecast Period 2020-2027 Base Year 2020
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Delivery Management Software Market: Strategic Insights
| Market Size Value in | US$ 1594.25 Million in 2019 |
| Market Size Value by | US$ 4011.82 Million by 2027 |
| Growth rate | CAGR of 12.7% from 2020-2027 |
| Forecast Period | 2020-2027 |
| Base Year | 2020 |
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Delivery Management Software Market Drivers and Opportunities
Expanding E-Commerce Industry is Driving the Market
The expanding e-commerce industry and growing demand for last-mile delivery services among consumers is fueling the market. E-commerce business is quickly expanding worldwide, as more consumers are preferring online shopping as a convenient option. This results in a surging demand for delivery services among consumers, particularly last-mile delivery. Last-mile delivery is a crucial part of the e-commerce business. It involves the transportation of commodities from the warehouse to the customer’s doorstep. E-commerce businesses are focusing on ensuring that their items reach customers quickly and cost-effectively, which increases the demand for delivery management software among businesses. However, the expansion of the e-commerce industry and shifting consumers' preference towards online shopping is fueling the market.
Growing Demand for Automation by End Users – An Opportunity in the Delivery Management Software Market
The emergence of cutting-edge technologies presents profitable growth potential for the delivery management software market. Large players in the delivery management software market are making significant investments in the adoption of AI and ML technologies to automate their delivery processes. Moreover, automation is highly gaining traction in delivery management by supporting businesses to improve their order fulfillment and delivery procedures. Automation helps end users, such as restaurant delivery, logistics, courier business, and others, to streamline procedures, lower costs, and improve the customer experience. Numerous automation technologies such as route optimization, self-service portals, and automated delivery are highly adopted by logistics firms for faster and more effective product delivery.
Delivery Management Software Market Report Segmentation Analysis
Key segments that contributed to the derivation of the delivery management software market analysis are deployment type, enterprise size, and end user.
- Based on deployment type, the delivery management software market is divided into cloud, and on-premises. The cloud segment held a larger market share in 2023.
- In terms of enterprise size, the delivery management software market is divided into small and medium-size enterprises and large enterprises. The large enterprises segment held a larger market share in 2023.
- On the basis of end user, the market is segmented into restaurant delivery, logistics, courier business, and others. The logistics segment held the largest share of the market in 2023.
Delivery Management Software Market Share Analysis by Geography
The geographic scope of the delivery management software market report is mainly divided into five regions: North America, Asia Pacific, Europe, Middle East & Africa, and South America/South & Central America.
In terms of revenue, Asia Pacific accounted for the largest delivery management software market share, expanding e-commerce sector, growing population, and consumers' preference for online shopping. Increasing demand for delivery management software among businesses to streamline their delivery processes by reducing additional logistics costs is driving the market. Moreover, technological advancement and increasing demand for cloud-based software for appropriately managing product delivery are creating opportunities in the market.
Delivery Management Software Market News and Recent Developments
The delivery management software market is evaluated by gathering qualitative and quantitative data post primary and secondary research, which includes important corporate publications, association data, and databases. The following is a list of developments in the market for delivery management software and strategies:
- In February 2024, Inspire Brands purchased ‘Vromo’ to streamline delivery channels. Vromo is an online food delivery software that supports Inspire Brands to operate its delivery process by providing delivery tracking benefits to the end customer. (Source: Inspire Brands, Press Release, 2024)
Delivery Management Software Market Report Scope
Delivery Management Software Market Report Coverage and Deliverables
The “Delivery Management Software Market Size and Forecast (2023–2031)” report provides a detailed analysis of the market covering below areas:
- Market size and forecast at global, regional, and country levels for all the key market segments covered under the scope
- Market dynamics such as drivers, restraints, and key opportunities
- Key future trends
- Detailed PEST/Porter’s Five Forces and SWOT analysis
- Global and regional market analysis covering key market trends, major players, regulations, and recent market developments
- Industry landscape and competition analysis covering market concentration, heat map analysis, prominent players, and recent developments
- Detailed company profiles
Report Coverage
Revenue forecast, Company Analysis, Industry landscape, Growth factors, and Trends
Segment Covered
Deployment Type ; Enterprise Size ; End User
Regional Scope
North America, Europe, Asia Pacific, Middle East & Africa, South & Central America
Country Scope
Argentina, Australia, Brazil, Canada, China, France, Germany, India, Italy, Japan, Mexico, Russian Federation, Saudi Arabia, South Africa, South Korea, United Arab Emirates, United Kingdom, United States
Frequently Asked Questions
The key players holding majority shares in the global delivery management software market are Deliforce Technologies Private Limited, FarEye (RoboticWares Pvt Ltd), GetSwift Limited, Jungleworks, and Loginext Solutions Private Limited.
The incremental growth expected to be recorded for the global delivery management software market during the forecast period is US$ 3.73 billion.
The global delivery management software market is expected to reach US$ 5.90 billion by 2031.
The global delivery management software market was estimated to be US$ 2.17 billion in 2023 and is expected to grow at a CAGR of 13.3% during the forecast period 2023 - 2031.
The expanding e-commerce industry and growing demand for real-time information for managing logistics and supply chains are the major factors that propel the global delivery management software market.
Integration of AI and ML technologies in the delivery management software for enhancing consumer experience is anticipated to play a significant role in the global delivery management software market in the coming years.
- Deliforce Technologies Private Limited
- FarEye (RoboticWares Pvt Ltd)
- GetSwift Limited
- Jungleworks
- Loginext Solutions Private Limited
- Mobisoft Infotech LLC
- Shipox Inc
- WorkWave LLC
- Zippykind (Snappylead LLC)
- Onro, Inc.
The Insight Partners performs research in 4 major stages: Data Collection & Secondary Research, Primary Research, Data Analysis and Data Triangulation & Final Review.
- Data Collection and Secondary Research:
As a market research and consulting firm operating from a decade, we have published many reports and advised several clients across the globe. First step for any study will start with an assessment of currently available data and insights from existing reports. Further, historical and current market information is collected from Investor Presentations, Annual Reports, SEC Filings, etc., and other information related to company’s performance and market positioning are gathered from Paid Databases (Factiva, Hoovers, and Reuters) and various other publications available in public domain.
Several associations trade associates, technical forums, institutes, societies and organizations are accessed to gain technical as well as market related insights through their publications such as research papers, blogs and press releases related to the studies are referred to get cues about the market. Further, white papers, journals, magazines, and other news articles published in the last 3 years are scrutinized and analyzed to understand the current market trends.
- Primary Research:
The primarily interview analysis comprise of data obtained from industry participants interview and answers to survey questions gathered by in-house primary team.
For primary research, interviews are conducted with industry experts/CEOs/Marketing Managers/Sales Managers/VPs/Subject Matter Experts from both demand and supply side to get a 360-degree view of the market. The primary team conducts several interviews based on the complexity of the markets to understand the various market trends and dynamics which makes research more credible and precise.
A typical research interview fulfils the following functions:
- Provides first-hand information on the market size, market trends, growth trends, competitive landscape, and outlook
- Validates and strengthens in-house secondary research findings
- Develops the analysis team’s expertise and market understanding
Primary research involves email interactions and telephone interviews for each market, category, segment, and sub-segment across geographies. The participants who typically take part in such a process include, but are not limited to:
- Industry participants: VPs, business development managers, market intelligence managers and national sales managers
- Outside experts: Valuation experts, research analysts and key opinion leaders specializing in the electronics and semiconductor industry.
Below is the breakup of our primary respondents by company, designation, and region:
Once we receive the confirmation from primary research sources or primary respondents, we finalize the base year market estimation and forecast the data as per the macroeconomic and microeconomic factors assessed during data collection.
- Data Analysis:
Once data is validated through both secondary as well as primary respondents, we finalize the market estimations by hypothesis formulation and factor analysis at regional and country level.
- 3.1 Macro-Economic Factor Analysis:
We analyse macroeconomic indicators such the gross domestic product (GDP), increase in the demand for goods and services across industries, technological advancement, regional economic growth, governmental policies, the influence of COVID-19, PEST analysis, and other aspects. This analysis aids in setting benchmarks for various nations/regions and approximating market splits. Additionally, the general trend of the aforementioned components aid in determining the market's development possibilities.
- 3.2 Country Level Data:
Various factors that are especially aligned to the country are taken into account to determine the market size for a certain area and country, including the presence of vendors, such as headquarters and offices, the country's GDP, demand patterns, and industry growth. To comprehend the market dynamics for the nation, a number of growth variables, inhibitors, application areas, and current market trends are researched. The aforementioned elements aid in determining the country's overall market's growth potential.
- 3.3 Company Profile:
The “Table of Contents” is formulated by listing and analyzing more than 25 - 30 companies operating in the market ecosystem across geographies. However, we profile only 10 companies as a standard practice in our syndicate reports. These 10 companies comprise leading, emerging, and regional players. Nonetheless, our analysis is not restricted to the 10 listed companies, we also analyze other companies present in the market to develop a holistic view and understand the prevailing trends. The “Company Profiles” section in the report covers key facts, business description, products & services, financial information, SWOT analysis, and key developments. The financial information presented is extracted from the annual reports and official documents of the publicly listed companies. Upon collecting the information for the sections of respective companies, we verify them via various primary sources and then compile the data in respective company profiles. The company level information helps us in deriving the base number as well as in forecasting the market size.
- 3.4 Developing Base Number:
Aggregation of sales statistics (2020-2022) and macro-economic factor, and other secondary and primary research insights are utilized to arrive at base number and related market shares for 2022. The data gaps are identified in this step and relevant market data is analyzed, collected from paid primary interviews or databases. On finalizing the base year market size, forecasts are developed on the basis of macro-economic, industry and market growth factors and company level analysis.
- Data Triangulation and Final Review:
The market findings and base year market size calculations are validated from supply as well as demand side. Demand side validations are based on macro-economic factor analysis and benchmarks for respective regions and countries. In case of supply side validations, revenues of major companies are estimated (in case not available) based on industry benchmark, approximate number of employees, product portfolio, and primary interviews revenues are gathered. Further revenue from target product/service segment is assessed to avoid overshooting of market statistics. In case of heavy deviations between supply and demand side values, all thes steps are repeated to achieve synchronization.
We follow an iterative model, wherein we share our research findings with Subject Matter Experts (SME’s) and Key Opinion Leaders (KOLs) until consensus view of the market is not formulated – this model negates any drastic deviation in the opinions of experts. Only validated and universally acceptable research findings are quoted in our reports.
We have important check points that we use to validate our research findings – which we call – data triangulation, where we validate the information, we generate from secondary sources with primary interviews and then we re-validate with our internal data bases and Subject matter experts. This comprehensive model enables us to deliver high quality, reliable data in shortest possible time.
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