The North America Emergency Medical Service (EMS) Billing Software was valued at US$ 198.59 million in 2019 and is projected to reach US$ 392.08 million by 2028; it is expected to grow at a CAGR of 8.1% from 2020 to 2028.
The US, Canada, and Mexico are the key economies in North America. The constant technological advancements have created a stir in the competitive market across the region, which has been led by continuous investments by tech giants in R&D activities. The healthcare system in the US is unique among innovative industrialized countries in the region. Also, the government spending on healthcare per capita in the US is superior to all other Organization for Economic Co-operation and Development (OECD) countries, except the Netherlands and Norway. Therefore, the growing emphasis on healthcare systems in the region is immensely driving the North America Emergency Medical Service (EMS) Billing Software market growth. The demand for land ambulance services is surging in North America due to rising accident fatalities, increasing incidence of cardiac-related emergencies, and other emergency cases.
Ambulance services agencies, such as Global Medical Response, Inc.; American Medical Response; Asp AMC Intermediate Holdings, Inc.; Acadian Ambulance Service, Inc.; and PHI Health, LLC, sometimes face challenges in handling the process of billing; thus, they opt for EMS billing software, which helps them enhance data quality with automatic data validation. The software simplifies the billing process and reduces the cost for each claim processed, which brings huge efficiencies, optimized transparency, and more revenue. Moreover, air ambulance service agencies in North America accounted for a considerable share in 2020 due to the rising rate of natural disasters. Thus, this factor also drives the market growth in the region. Managing complex billing software and handling patient data are challenging and time-consuming tasks for emergency care organizations. Thus, various providers are launching automated software to reduce the time and allow patient data to be viewed from multiple sources. For instance, in June 2019, Logis Solutions, a US-based software company, rolled out a new billing software called Logis Billing. The software automates the medical billing work, mitigates touchpoints from billers, and offers real-time data for emergency medical agencies. In August 2019, MP Cloud Technologies, a billing software provider, collaborated with Professional Ambulance Billing LLC, an air/ground EMS medical billing reimbursement service. The partnership enabled Professional Ambulance Billing LLC to deploy MP’s AdvanceClaim billing software for automated billing. Its billing software serves the requirements of the billing service company, so that it can achieve a level of precision and effectiveness by reducing redundancy and human error while billing. Thus, such collaborations are likely to propel the growth of the market in North America.
North America Emergency Medical Service (EMS) Billing Software
Market Insights
Growing Adoption of Cloud-Based EMS Billing Software
Software users are looking for more flexible and easy-to-use solutions that can be accessed remotely, from any place, at any time. This led to increase in demand for cloud-based EMS billing software. Vendors operating in the market are adding cloud deployment options to their EMS billing software products. For instance, Zoll data systems offers easily scalable, secure cloud-based EMS billing software that can be accessed at any point of time from anywhere. Similarly, MP cloud technologies, AngleTrack LLC, ESO, and Digitech are among other companies offering cloud-based solutions to effectively cater to growing cloud computing needs. Cloud-based EMS billing software solutions and their deployment are less expensive, and thus, small and medium organizations can adopt these solutions for optimizing their billing payment process. In countries, such as Canada and Mexico, large number of EMS agencies are looking for cloud-based solutions due to budget constraints. However, they also look for solutions that can help them enhance the overall operational process. Moreover, cloud-based EMS billing software are scalable and less expensive, which is further gathering the attention of end users. Thus, end users are planning to shift to cloud-based EMS billing software solutions for leveraging their features, such as affordability, scalability, flexibility, and ease of use.
North America Cloud Communication Platform, by Deployment Type –2019 and 2027
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Deployment Type Insights
Based on deployment, cloud segment led the North America emergency medical service (EMS) billing software in 2020. The cloud deployment type is a model where the data is stored in the third-party cloud provider. The clients have no control over the location of the infrastructure; this infers that if a vendor’s data centre is breached, the enterprise will have no control over the time period of the outage or what data may be conceded. All the clients on clouds share the same infrastructure pool with narrow security protections, configuration, and accessibility variances. Although, control limitations, security risks, and policy constraints persist, there are some situations where a cloud deployment are more suitable.
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North America Emergency Medical Service (EMS) Billing Software Market: Strategic Insights
Market Size Value in US$ 198.59 Million in 2019 Market Size Value by US$ 392.08 Million by 2028 Growth rate CAGR of 8.1% from 2020-2028 Forecast Period 2020-2028 Base Year 2020
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North America Emergency Medical Service (EMS) Billing Software Market: Strategic Insights
| Market Size Value in | US$ 198.59 Million in 2019 |
| Market Size Value by | US$ 392.08 Million by 2028 |
| Growth rate | CAGR of 8.1% from 2020-2028 |
| Forecast Period | 2020-2028 |
| Base Year | 2020 |
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Speak to Analyst
Market initiative is a strategy that is primarily adopted by the companies to expand their footprints across the world and meet the growing customer demands. The market players present in the pin and sleeve device market mainly focus on the development of advanced and efficient products. By signing partnership, contracts, joint ventures, funding, and inaugurating new offices across the world, they maintain their brand name globally.
- In 2021, UnitedHealth Group's Optum acquired Change Healthcare with the aim of effectively simplifying core clinical, administrative, and payment processes.
- In 2020, ESO declared a new patient outcome feature in the ESO Health Data Exchange (HDE).
North America Emergency Medical Service (EMS) Billing Software– by Deployment
- Cloud
- On-Premise
North America Emergency Medical Service (EMS) Billing Software– by Application
- Land Ambulance Services
- Air Ambulance Services
- Water Ambulance Services
Company Profiles
- AngelTrack LLC
- AIM EMS SOFTWARE & SERVICES
- Change Healthcare
- Digitech Computer LLC
- Epic Ems
- eso
- ISALUS HEALTHCARE
- ZOLL MEDICAL CORPORATION
- MP Cloud Technologies
- ImageTrend, Inc.
Report Coverage
Revenue forecast, Company Analysis, Industry landscape, Growth factors, and Trends
Segment Covered
Deployment and Application
Regional Scope
North America, Europe, Asia Pacific, Middle East & Africa, South & Central America
Country Scope
US, Canada
1. Introduction
1.1 Scope of the Study
1.2 The Insight Partners Research Report Guidance
1.3 Market Segmentation
2. Key Takeaways
3. Research Methodology
3.1 Coverage
3.2 Secondary Research
3.3 Primary Research
4. North America EMS Billing Software Market Landscape
4.1 Market Overview
4.2 PEST Analysis
4.2.1 North America – PEST Analysis
4.3 Ecosystem Analysis
5. Emergency Medical Service (EMS) Billing Software–Market Dynamics
5.1 Market Drivers
5.1.1 Rising Need to Effectively Manage Complicated Billing Process
5.1.2 Growing Adoption of Cloud-Based EMS Billing Software
5.2 Market Restraints
5.2.1 High Cost of Investment and Lack of Expertise
5.3 Market Opportunities
5.3.1 Continuous Innovations in EMS Billing Software
5.4 Future Trends
5.4.1 Use of Advanced Technologies for Growth and Evolution
5.5 Impact Analysis of Drivers and Restraints
6. EMS Billing Software Market – North America Analysis
6.1 North America EMS Billing Software Market Overview
6.2 North America EMS Billing Software Market – Revenue and Forecast to 2028 (US$ Million)
6.3 Market Positioning – Five Key Players
7. EMS Billing Software Market Analysis – By Deployment
7.1 Overview
7.2 EMS Billing Software Market Breakdown, by Deployment, 2020 & 2028
7.3 Cloud
7.3.1 Overview
7.3.2 Cloud Market Revenue and Forecast To 2028 (US$ Million)
7.4 On-Premise
7.4.1 Overview
7.4.2 On-Premise Market Revenue and Forecast To 2028 (US$ Million)
8. EMS Billing Software Market Analysis – By Application
8.1 Overview
8.2 EMS Billing Software Market Breakdown, by Application, 2020 & 2028
8.3.1 Overview
8.4 Air Ambulance Services
8.4.1 Overview
8.4.2 Air Ambulance Services Market Revenue and Forecast To 2028 (US$ Million)
8.5 Water Ambulance Services
8.5.1 Overview
8.5.2 Water Ambulance Services Market Revenue and Forecast To 2028 (US$ Million)
9. North America EMS Billing Software Market – Country Analysis
9.1 North America: EMS Billing Software Market, By Country
9.1.1.1 US: EMS Billing Software Market – Revenue and Forecast to 2028 (US$ Million)
9.1.1.1.1 US: EMS Billing Software Market- by Deployment
9.1.1.1.2 US: EMS Billing Software Market- By Application
9.1.1.2 Canada: EMS Billing Software Market – Revenue and Forecast to 2028 (US$ Million)
9.1.1.2.1 Canada: EMS Billing Software Market- by Deployment
9.1.1.2.2 Canada: EMS Billing Software Market- By Application
9.1.1.3 Mexico: EMS Billing Software Market – Revenue and Forecast to 2028 (US$ Million)
9.1.1.3.1 Mexico: EMS Billing Software Market- by Deployment
9.1.1.3.2 Mexico: EMS Billing Software Market- By Application
10. EMS Billing Software Market- COVID-19 Impact Analysis
10.1 North America: Impact assessment of COVID-19 Pandemic
11. EMS Billing Software Market-Industry Landscape
11.1 Overview
11.2 Market Initiative
12. Company Profiles
12.1 AngelTrack LLC
12.1.1 Key Facts
12.1.2 Business Description
12.1.3 Products and Services
12.1.4 Financial Overview
12.1.5 SWOT Analysis
12.1.6 Key Developments
12.2 AIM EMS SOFTWARE & SERVICES
12.2.1 Key Facts
12.2.2 Business Description
12.2.3 Products and Services
12.2.4 Financial Overview
12.2.5 SWOT Analysis
12.2.6 Key Developments
12.3 Change Healthcare
12.3.1 Key Facts
12.3.2 Business Description
12.3.3 Products and Services
12.3.4 Financial Overview
12.3.5 SWOT Analysis
12.3.6 Key Developments
12.4 Digitech Computer LLC
12.4.1 Key Facts
12.4.2 Business Description
12.4.3 Products and Services
12.4.4 Financial Overview
12.4.5 SWOT Analysis
12.4.6 Key Developments
12.5 Epic Ems
12.5.1 Key Facts
12.5.2 Business Description
12.5.3 Products and Services
12.5.4 Financial Overview
12.5.5 SWOT Analysis
12.5.6 Key Developments
12.6 eso
12.6.1 Key Facts
12.6.2 Business Description
12.6.3 Products and Services
12.6.4 Financial Overview
12.6.5 SWOT Analysis
12.6.6 Key Developments
12.7 ISALUS HEALTHCARE
12.7.1 Key Facts
12.7.2 Business Description
12.7.3 Products and Services
12.7.4 Financial Overview
12.7.5 SWOT Analysis
12.7.6 Key Developments
12.8 ZOLL MEDICAL CORPORATION
12.8.1 Key Facts
12.8.2 Business Description
12.8.3 Products and Services
12.8.4 Financial Overview
12.8.5 SWOT Analysis
12.8.6 Key Developments
12.9 MP Cloud Technologies
12.9.1 Key Facts
12.9.2 Business Description
12.9.3 Products and Services
12.9.4 Financial Overview
12.9.5 SWOT Analysis
12.9.6 Key Developments
12.10 ImageTrend, Inc.
12.10.1 Key Facts
12.10.2 Business Description
12.10.3 Products and Services
12.10.4 Financial Overview
12.10.5 SWOT Analysis
12.10.6 Key Developments
13. Appendix
13.1 About The Insight Partners
13.2 Word Index
LIST OF TABLES
Table 1. North America EMS Billing Software Market – Revenue and Forecast to 2028 (US$ Million)
Table 2. US: EMS Billing Software Market- by Deployment –Revenue and Forecast to 2028 (US$ Million)
Table 3. US: EMS Billing Software Market- By Application –Revenue and Forecast to 2028 (US$ Million)
Table 4. Canada: EMS Billing Software Market- by Deployment –Revenue and Forecast to 2028 (US$ Million)
Table 5. Canada: EMS Billing Software Market- By Application –Revenue and Forecast to 2028 (US$ Million)
Table 6. Mexico: EMS Billing Software Market- by Deployment –Revenue and Forecast to 2028 (US$ Million)
Table 7. Mexico: EMS Billing Software Market- By Application –Revenue and Forecast to 2028 (US$ Million)
Table 8. List of Abbreviation
LIST OF FIGURES
Figure 1. North America EMS Billing Software Market Segmentation
Figure 2. EMS Billing Software Market Segmentation – By North America Region
Figure 3. North America EMS Billing Software Market Overview
Figure 4. Cloud Segment held the Largest Share of EMS Billing Software Market
Figure 5. Land Ambulance Services held the Largest Share of EMS Billing Software Market
Figure 6. US Dominated the EMS Billing Software Market
Figure 7. North America – PEST Analysis
Figure 8. EMS billing software Market Impact Analysis of Drivers and Restraints
Figure 9. North America: EMS Billing Software Market – Revenue and Forecast to 2028 (US$ Million)
Figure 10. EMS Billing Software Market Breakdown, by Deployment (2020 and 2028)
Figure 11. Cloud Market Revenue and Forecast to 2028 (US$ Million)
Figure 12. On-Premise Market Revenue and Forecast to 2028 (US$ Million)
Figure 13. EMS Billing Software Market Breakdown, by Application (2020 and 2028)
Figure 14. Land Ambulance Services Market Revenue and Forecast to 2028 (US$ Million)
Figure 15. Air Ambulance Services Market Revenue and Forecast to 2028 (US$ Million)
Figure 16. Water Ambulance Services Market Revenue and Forecast to 2028 (US$ Million)
Figure 17. North America: EMS Billing Software Market Revenue Share, By Country (2020 and 2028)
Figure 18. US: EMS Billing Software Market – Revenue and Forecast to 2028 (US$ Million)
Figure 19. Canada: EMS Billing Software Market – Revenue and Forecast to 2028 (US$ Million)
Figure 20. Mexico: EMS Billing Software Market – Revenue and Forecast to 2028 (US$ Million)
Figure 21. Impact of COVID-19 Pandemic in North American Country Markets
The List of Companies - North America Emergency Medical Service (EMS) Billing Software Market
- AngelTrack LLC
- AIM EMS Software and Services
- Change Healthcare
- Digitech Computer LLC
- Epic EMS
- eso
- Isalus Healthcare
- Zoll Medical Corporation
- MP Cloud Technologies
- Imagine, Trend, Inc.
The Insight Partners performs research in 4 major stages: Data Collection & Secondary Research, Primary Research, Data Analysis and Data Triangulation & Final Review.
- Data Collection and Secondary Research:
As a market research and consulting firm operating from a decade, we have published many reports and advised several clients across the globe. First step for any study will start with an assessment of currently available data and insights from existing reports. Further, historical and current market information is collected from Investor Presentations, Annual Reports, SEC Filings, etc., and other information related to company’s performance and market positioning are gathered from Paid Databases (Factiva, Hoovers, and Reuters) and various other publications available in public domain.
Several associations trade associates, technical forums, institutes, societies and organizations are accessed to gain technical as well as market related insights through their publications such as research papers, blogs and press releases related to the studies are referred to get cues about the market. Further, white papers, journals, magazines, and other news articles published in the last 3 years are scrutinized and analyzed to understand the current market trends.
- Primary Research:
The primarily interview analysis comprise of data obtained from industry participants interview and answers to survey questions gathered by in-house primary team.
For primary research, interviews are conducted with industry experts/CEOs/Marketing Managers/Sales Managers/VPs/Subject Matter Experts from both demand and supply side to get a 360-degree view of the market. The primary team conducts several interviews based on the complexity of the markets to understand the various market trends and dynamics which makes research more credible and precise.
A typical research interview fulfils the following functions:
- Provides first-hand information on the market size, market trends, growth trends, competitive landscape, and outlook
- Validates and strengthens in-house secondary research findings
- Develops the analysis team’s expertise and market understanding
Primary research involves email interactions and telephone interviews for each market, category, segment, and sub-segment across geographies. The participants who typically take part in such a process include, but are not limited to:
- Industry participants: VPs, business development managers, market intelligence managers and national sales managers
- Outside experts: Valuation experts, research analysts and key opinion leaders specializing in the electronics and semiconductor industry.
Below is the breakup of our primary respondents by company, designation, and region:
Once we receive the confirmation from primary research sources or primary respondents, we finalize the base year market estimation and forecast the data as per the macroeconomic and microeconomic factors assessed during data collection.
- Data Analysis:
Once data is validated through both secondary as well as primary respondents, we finalize the market estimations by hypothesis formulation and factor analysis at regional and country level.
- 3.1 Macro-Economic Factor Analysis:
We analyse macroeconomic indicators such the gross domestic product (GDP), increase in the demand for goods and services across industries, technological advancement, regional economic growth, governmental policies, the influence of COVID-19, PEST analysis, and other aspects. This analysis aids in setting benchmarks for various nations/regions and approximating market splits. Additionally, the general trend of the aforementioned components aid in determining the market's development possibilities.
- 3.2 Country Level Data:
Various factors that are especially aligned to the country are taken into account to determine the market size for a certain area and country, including the presence of vendors, such as headquarters and offices, the country's GDP, demand patterns, and industry growth. To comprehend the market dynamics for the nation, a number of growth variables, inhibitors, application areas, and current market trends are researched. The aforementioned elements aid in determining the country's overall market's growth potential.
- 3.3 Company Profile:
The “Table of Contents” is formulated by listing and analyzing more than 25 - 30 companies operating in the market ecosystem across geographies. However, we profile only 10 companies as a standard practice in our syndicate reports. These 10 companies comprise leading, emerging, and regional players. Nonetheless, our analysis is not restricted to the 10 listed companies, we also analyze other companies present in the market to develop a holistic view and understand the prevailing trends. The “Company Profiles” section in the report covers key facts, business description, products & services, financial information, SWOT analysis, and key developments. The financial information presented is extracted from the annual reports and official documents of the publicly listed companies. Upon collecting the information for the sections of respective companies, we verify them via various primary sources and then compile the data in respective company profiles. The company level information helps us in deriving the base number as well as in forecasting the market size.
- 3.4 Developing Base Number:
Aggregation of sales statistics (2020-2022) and macro-economic factor, and other secondary and primary research insights are utilized to arrive at base number and related market shares for 2022. The data gaps are identified in this step and relevant market data is analyzed, collected from paid primary interviews or databases. On finalizing the base year market size, forecasts are developed on the basis of macro-economic, industry and market growth factors and company level analysis.
- Data Triangulation and Final Review:
The market findings and base year market size calculations are validated from supply as well as demand side. Demand side validations are based on macro-economic factor analysis and benchmarks for respective regions and countries. In case of supply side validations, revenues of major companies are estimated (in case not available) based on industry benchmark, approximate number of employees, product portfolio, and primary interviews revenues are gathered. Further revenue from target product/service segment is assessed to avoid overshooting of market statistics. In case of heavy deviations between supply and demand side values, all thes steps are repeated to achieve synchronization.
We follow an iterative model, wherein we share our research findings with Subject Matter Experts (SME’s) and Key Opinion Leaders (KOLs) until consensus view of the market is not formulated – this model negates any drastic deviation in the opinions of experts. Only validated and universally acceptable research findings are quoted in our reports.
We have important check points that we use to validate our research findings – which we call – data triangulation, where we validate the information, we generate from secondary sources with primary interviews and then we re-validate with our internal data bases and Subject matter experts. This comprehensive model enables us to deliver high quality, reliable data in shortest possible time.
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