The North America smart parcel delivery locker market is expected to grow from US$ 267.89 million in 2021 to US$ 623.50 million by 2028; it is estimated to grow at a CAGR of 12.8% from 2021 to 2028.
The growing consumer demand for faster and flexible shipments enables the market players to improve their services and develop autonomous technology-equipped parcel storage systems as an effective and long-term solution to last-mile delivery challenges. Investments in new technologies enabling greater efficiency are anticipated to provide lucrative growth opportunities to the market vendors. Automated smart parcel locker solutions provide functionalities that enhance and amplify logistics companies' mail and package deliveries. Autonomous technology for the storage and management of parcels offers secure, efficient, accountable, convenient package delivery and auditable asset storage with the access to track deliveries remotely. Prominent players in the smart parcel delivery locker market are focusing on building, managing, and maintaining an efficient automated smart locker network to achieve business expansion. For instance, Smartbox is a pioneer in bringing smart locker technology with its cloud-based parcel locker technology that gives a real-time view of available lockers with complete control and security. Increased partnerships and collaborations among the industry participants are anticipated to propel market growth. The rising adoption of internet of things (IoT) based smart parcel lockers in the region due to the growing demand from retailers, e-commerce companies, logistics companies, and consumers is anticipated to boost the North America market growth.
In case of COVID-19, North America is highly affected specially the US. The enactment of lockdowns and travel restrictions shut down of production facilities, and shortage of employees have adversely affected the performances of the smart parcel delivery locker market in North America. The health and economic crises led to major disruptions in the smart parcel delivery locker market, impacting everything from supply chain and manufacturing to product sales. The pandemic has negatively impacted the industry’s short-term and long-term growth strategies. However, progress in vaccination programs and the reopening of businesses are anticipated to fuel the demand for autonomous parcel delivery technologies in the coming years. While the first half of 2020 led to reduced sales revenue due to the lockdown and halted operations of several industries, the second half of 2020 witnessed a massive surge in online sales. Market players are investing in smart locker technologies to boost sales and generate revenues. The growing adoption of the BOPIS concept that eliminates the need for person-to-person contact and enables social distancing and safety is likely to propel the smart parcel delivery locker market in North America in the post-COVID-19 era.
With the new features and technologies, vendors can attract new customers and expand their footprints in emerging markets. This factor is likely to drive the North America smart parcel delivery locker market. The North America smart parcel delivery locker market is expected to grow at a good CAGR during the forecast period.
North America Smart Parcel Delivery Locker Market Revenue and Forecast to 2028 (US$ Million)
North America Smart Parcel Delivery Locker Market Segmentation
North America Smart Parcel Delivery Locker Market – By Type
- Standard Smart Locker
- Temperature Controlled Smart Locker
North America Smart Parcel Delivery Locker Market – By Component
- Hardware
- Software
North America Smart Parcel Delivery Locker Market – By Application
- Retail
- Residential
- University
- Office
- Others
North America Smart Parcel Delivery Locker Market, by Country
- US
- Canada
- Mexico
North America Smart Parcel Delivery Locker Market - Companies Mentioned
- Cleveron
- DeBourgh
- KEBA
- Package Nexus
- Patterson Pope
- Smartbox Ecommerce Solutions Private Limited
- Snaile Inc.
- TZ Limited

Report Coverage
Revenue forecast, Company Analysis, Industry landscape, Growth factors, and Trends

Segment Covered
This text is related
to segments covered.

Regional Scope
North America, Europe, Asia Pacific, Middle East & Africa, South & Central America

Country Scope
This text is related
to country scope.
Introduction
1.1 Study Scope
1.2 The Insight Partners Research Report Guidance
1.3 Market Segmentation
2. Key Takeaways
3. Research Methodology
3.1 Coverage
3.2 Secondary Research
3.3 Primary Research
4. North America Smart Parcel Delivery Locker Market Landscape
4.1 Market Overview
4.2 North America PEST Analysis
4.3 Ecosystem Analysis
4.4 Expert Opinions
5. North America Smart Parcel Delivery Locker Market – Key Market Dynamics
5.1 Market Drivers
5.1.1 Increasing E-Commerce and Parcel Volumes
5.1.2 Growing Demand for Digital Parcel Delivery Solutions
5.2 Market Restraints
5.2.1 Concerns Regarding Cyber Security Threats
5.3 Market Opportunities
5.3.1 Growing Advancements in Autonomous Technology for Storage and Management of Parcels
5.4 Future Trends
5.4.1 Growth of Buy Online, Pick Up in Store (BOPIS) Trend
5.5 Impact Analysis of Drivers and Restraints
6. Smart Parcel Delivery Locker Market – North America Analysis
6.1 North America Smart Parcel Delivery Locker Market Overview
6.2 North America Smart Parcel Delivery Locker Market Revenue Forecast and Analysis
7. North America Smart Parcel Delivery Locker Market Analysis – By Type
7.1 Overview
7.2 North America Smart Parcel Delivery Locker Market, By Type (2020 & 2028)
7.3 Standard Smart Locker
7.3.1 Overview
7.3.2 Standard Smart Locker: Smart Parcel Delivery Locker Market Revenue and Forecast to 2028 (US$ Million)
7.4 Temperature Controlled Smart Locker
7.4.1 Overview
7.4.2 Temperature Controlled Smart Locker: Smart Parcel Delivery Locker Market Revenue and Forecast to 2028 (US$ Million)
8. North America Smart Parcel Delivery Locker Market Analysis – By Component
8.1 Overview
8.2 North America Smart Parcel Delivery Locker Market, by Component (2020 & 2028)
8.3 Hardware
8.3.1 Overview
8.3.2 Hardware: Smart Parcel Delivery Locker Market Revenue and Forecast to 2028 (US$ Million)
8.4 Software
8.4.1 Overview
8.4.2 Software: Smart Parcel Delivery Locker Market Revenue and Forecast to 2028 (US$ Million)
9. North America Smart Parcel Delivery Locker Market Analysis – By Application
9.1 Overview
9.2 North America Smart Parcel Delivery Locker Market, By Application (2020 & 2028)
9.3 Retail
9.3.1 Overview
9.3.2 Retail: Smart Parcel Delivery Locker Market Revenue and Forecast to 2028 (US$ Million)
9.4 Residential
9.4.1 Overview
9.4.2 Residential: Smart Parcel Delivery Locker Market Revenue and Forecast to 2028 (US$ Million)
9.5 University
9.5.1 Overview
9.5.2 University: Smart Parcel Delivery Locker Market Revenue and Forecast to 2028 (US$ Million)
9.6 Office
9.6.1 Overview
9.6.2 Office: Smart Parcel Delivery Locker Market Revenue and Forecast to 2028 (US$ Million)
9.7 Others
9.7.1 Overview
9.7.2 Others: Smart Parcel Delivery Locker Market Revenue and Forecast to 2028 (US$ Million)
10. North America Smart Parcel Delivery Locker Market – Country Analysis
10.1 Overview
10.1.1 North America: Smart Parcel Delivery Locker Market, By Country
10.1.1.1 US: Smart Parcel Delivery Locker Market – Revenue and Forecast to 2028 (US$ Million)
10.1.1.1.1 US: Smart Parcel Delivery Locker Market, By Type
10.1.1.1.2 US: Smart Parcel Delivery Locker Market, By Component
10.1.1.1.3 US: Smart Parcel Delivery Locker Market, By Application
10.1.1.2 Canada: Smart Parcel Delivery Locker Market – Revenue and Forecast to 2028 (US$ Million)
10.1.1.2.1 Canada: Smart Parcel Delivery Locker Market, By Type
10.1.1.2.2 Canada: Smart Parcel Delivery Locker Market, By Component
10.1.1.2.3 Canada: Smart Parcel Delivery Locker Market, By Application
10.1.1.3 Mexico: Smart Parcel Delivery Locker Market – Revenue and Forecast to 2028 (US$ Million)
10.1.1.3.1 Mexico: Smart Parcel Delivery Locker Market, By Type
10.1.1.3.2 Mexico: Smart Parcel Delivery Locker Market, By Component
10.1.1.3.3 Mexico: Smart Parcel Delivery Locker Market, By Application
11. North America Smart Parcel Delivery Locker Market - COVID-19 Impact Analysis
11.1 North America: Impact Assessment of COVID-19 Pandemic
12. Industry Landscape
12.1 Overview
12.2 Market Initiative
13. Company Profiles
13.1 Cleveron
13.1.1 Key Facts
13.1.2 Business Description
13.1.3 Products and Services
13.1.4 Financial Overview
13.1.5 SWOT Analysis
13.1.6 Key Developments
13.2 DeBourgh
13.2.1 Key Facts
13.2.2 Business Description
13.2.3 Products and Services
13.2.4 Financial Overview
13.2.5 SWOT Analysis
13.2.6 Key Developments
13.3 KEBA
13.3.1 Key Facts
13.3.2 Business Description
13.3.3 Products and Services
13.3.4 Financial Overview
13.3.5 SWOT Analysis
13.3.6 Key Developments
13.4 Package Nexus
13.4.1 Key Facts
13.4.2 Business Description
13.4.3 Products and Services
13.4.4 Financial Overview
13.4.5 SWOT Analysis
13.4.6 Key Developments
13.5 Patterson Pope
13.5.1 Key Facts
13.5.2 Business Description
13.5.3 Products and Services
13.5.4 Financial Overview
13.5.5 SWOT Analysis
13.5.6 Key Developments
13.6 Smartbox Ecommerce Solutions Private Limited
13.6.1 Key Facts
13.6.2 Business Description
13.6.3 Products and Services
13.6.4 Financial Overview
13.6.5 SWOT Analysis
13.6.6 Key Developments
13.7 Snaile Inc.
13.7.1 Key Facts
13.7.2 Business Description
13.7.3 Products and Services
13.7.4 Financial Overview
13.7.5 SWOT Analysis
13.7.6 Key Developments
13.8 TZ Limited
13.8.1 Key Facts
13.8.2 Business Description
13.8.3 Products and Services
13.8.4 Financial Overview
13.8.5 SWOT Analysis
13.8.6 Key Developments
14. Appendix
14.1 About The Insight Partners
14.2 Word Index
LIST OF TABLES
Table 1. North America Smart Parcel Delivery Locker Market Revenue and Forecast to 2028 (US$ Million)
Table 2. North America: Smart Parcel Delivery Locker Market Revenue Share, By Country
Table 3. US Smart Parcel Delivery Locker Market, By Type – Revenue and Forecast to 2028 (US$ Million)
Table 4. US Smart Parcel Delivery Locker Market, By Component – Revenue and Forecast to 2028 (US$ Million)
Table 5. US Smart Parcel Delivery Locker Market, By Application– Revenue and Forecast to 2028 (US$ Million)
Table 6. Canada Smart Parcel Delivery Locker Market, By Type – Revenue and Forecast to 2028 (US$ Million)
Table 7. Canada Smart Parcel Delivery Locker Market, By Component – Revenue and Forecast to 2028 (US$ Million)
Table 8. Canada Smart Parcel Delivery Locker Market, By Application– Revenue and Forecast to 2028 (US$ Million)
Table 9. Mexico Smart Parcel Delivery Locker Market, By Type – Revenue and Forecast to 2028 (US$ Million)
Table 10. Mexico Smart Parcel Delivery Locker Market, By Component – Revenue and Forecast to 2028 (US$ Million)
Table 11. Mexico Smart Parcel Delivery Locker Market, By Application– Revenue and Forecast to 2028 (US$ Million)
Table 12. List of Abbreviation
LIST OF FIGURES
Figure 1. North America Smart Parcel Delivery Locker Market Segmentation
Figure 2. North America Smart Parcel Delivery Locker Market Segmentation – By Country
Figure 3. North America Smart Parcel Delivery Locker Market Overview
Figure 4. North America Smart Parcel Delivery Locker Market, By Type
Figure 5. North America Smart Parcel Delivery Locker Market, By Component
Figure 6. North America Smart Parcel Delivery Locker Market, By Country
Figure 7. North America PEST Analysis
Figure 8. North America Smart Parcel Delivery Locker Market- Ecosystem Analysis
Figure 9. North America Smart Parcel Delivery Locker Market Impact Analysis of Drivers and Restraints
Figure 10. North America Smart Parcel Delivery Locker Market Revenue Forecast and Analysis (US$ Million)
Figure 11. North America Smart Parcel Delivery Locker Market, by Type (2020 & 2028)
Figure 12. North America Standard smart locker: Smart Parcel Delivery Locker Market Revenue and Forecast to 2028 (US$ Million)
Figure 13. North America Temperature controlled smart locker: Smart Parcel Delivery Locker Market Revenue and Forecast to 2028 (US$ Million)
Figure 14. North America Smart Parcel Delivery Locker Market, By Component (2020 & 2028)
Figure 15. North America Hardware: Smart Parcel Delivery Locker Market Revenue and Forecast to 2028 (US$ Million)
Figure 16. North America Software: Smart Parcel Delivery Locker Market Revenue and Forecast to 2028 (US$ Million)
Figure 17. North America Smart Parcel Delivery Locker Market, By Application (2020 & 2028)
Figure 18. North America Retail: Smart Parcel Delivery Locker Market Revenue and Forecast to 2028 (US$ Million)
Figure 19. North America Residential: Smart Parcel Delivery Locker Market Revenue and Forecast to 2028 (US$ Million)
Figure 20. North America University: Smart Parcel Delivery Locker Market Revenue and Forecast to 2028 (US$ Million)
Figure 21. North America Office: Smart Parcel Delivery Locker Market Revenue and Forecast to 2028 (US$ Million)
Figure 22. North America Others: Smart Parcel Delivery Locker Market Revenue and Forecast to 2028 (US$ Million)
Figure 23. North America: Smart Parcel Delivery Locker Market Revenue Overview, by Country (2020) (US$ Mn)
Figure 24. North America: Smart Parcel Delivery Locker Market Revenue Share, By Country (2020 and 2028)
Figure 25. US: Smart Parcel Delivery Locker Market – Revenue and Forecast to 2028 (US$ Million)
Figure 26. Canada: Smart Parcel Delivery Locker Market – Revenue and Forecast to 2028 (US$ Million)
Figure 27. Mexico: Smart Parcel Delivery Locker Market – Revenue and Forecast to 2028 (US$ Million)
Figure 28. Impact of COVID-19 Pandemic in North American Country Markets
- Cleveron
- DeBourgh
- KEBA
- Package Nexus
- Patterson Pope
- Smartbox Ecommerce Solutions Private Limited
- Snaile Inc.
- TZ Limited
The Insight Partners performs research in 4 major stages: Data Collection & Secondary Research, Primary Research, Data Analysis and Data Triangulation & Final Review.
- Data Collection and Secondary Research:
As a market research and consulting firm operating from a decade, we have published many reports and advised several clients across the globe. First step for any study will start with an assessment of currently available data and insights from existing reports. Further, historical and current market information is collected from Investor Presentations, Annual Reports, SEC Filings, etc., and other information related to company’s performance and market positioning are gathered from Paid Databases (Factiva, Hoovers, and Reuters) and various other publications available in public domain.
Several associations trade associates, technical forums, institutes, societies and organizations are accessed to gain technical as well as market related insights through their publications such as research papers, blogs and press releases related to the studies are referred to get cues about the market. Further, white papers, journals, magazines, and other news articles published in the last 3 years are scrutinized and analyzed to understand the current market trends.
- Primary Research:
The primarily interview analysis comprise of data obtained from industry participants interview and answers to survey questions gathered by in-house primary team.
For primary research, interviews are conducted with industry experts/CEOs/Marketing Managers/Sales Managers/VPs/Subject Matter Experts from both demand and supply side to get a 360-degree view of the market. The primary team conducts several interviews based on the complexity of the markets to understand the various market trends and dynamics which makes research more credible and precise.
A typical research interview fulfils the following functions:
- Provides first-hand information on the market size, market trends, growth trends, competitive landscape, and outlook
- Validates and strengthens in-house secondary research findings
- Develops the analysis team’s expertise and market understanding
Primary research involves email interactions and telephone interviews for each market, category, segment, and sub-segment across geographies. The participants who typically take part in such a process include, but are not limited to:
- Industry participants: VPs, business development managers, market intelligence managers and national sales managers
- Outside experts: Valuation experts, research analysts and key opinion leaders specializing in the electronics and semiconductor industry.
Below is the breakup of our primary respondents by company, designation, and region:
Once we receive the confirmation from primary research sources or primary respondents, we finalize the base year market estimation and forecast the data as per the macroeconomic and microeconomic factors assessed during data collection.
- Data Analysis:
Once data is validated through both secondary as well as primary respondents, we finalize the market estimations by hypothesis formulation and factor analysis at regional and country level.
- 3.1 Macro-Economic Factor Analysis:
We analyse macroeconomic indicators such the gross domestic product (GDP), increase in the demand for goods and services across industries, technological advancement, regional economic growth, governmental policies, the influence of COVID-19, PEST analysis, and other aspects. This analysis aids in setting benchmarks for various nations/regions and approximating market splits. Additionally, the general trend of the aforementioned components aid in determining the market's development possibilities.
- 3.2 Country Level Data:
Various factors that are especially aligned to the country are taken into account to determine the market size for a certain area and country, including the presence of vendors, such as headquarters and offices, the country's GDP, demand patterns, and industry growth. To comprehend the market dynamics for the nation, a number of growth variables, inhibitors, application areas, and current market trends are researched. The aforementioned elements aid in determining the country's overall market's growth potential.
- 3.3 Company Profile:
The “Table of Contents” is formulated by listing and analyzing more than 25 - 30 companies operating in the market ecosystem across geographies. However, we profile only 10 companies as a standard practice in our syndicate reports. These 10 companies comprise leading, emerging, and regional players. Nonetheless, our analysis is not restricted to the 10 listed companies, we also analyze other companies present in the market to develop a holistic view and understand the prevailing trends. The “Company Profiles” section in the report covers key facts, business description, products & services, financial information, SWOT analysis, and key developments. The financial information presented is extracted from the annual reports and official documents of the publicly listed companies. Upon collecting the information for the sections of respective companies, we verify them via various primary sources and then compile the data in respective company profiles. The company level information helps us in deriving the base number as well as in forecasting the market size.
- 3.4 Developing Base Number:
Aggregation of sales statistics (2020-2022) and macro-economic factor, and other secondary and primary research insights are utilized to arrive at base number and related market shares for 2022. The data gaps are identified in this step and relevant market data is analyzed, collected from paid primary interviews or databases. On finalizing the base year market size, forecasts are developed on the basis of macro-economic, industry and market growth factors and company level analysis.
- Data Triangulation and Final Review:
The market findings and base year market size calculations are validated from supply as well as demand side. Demand side validations are based on macro-economic factor analysis and benchmarks for respective regions and countries. In case of supply side validations, revenues of major companies are estimated (in case not available) based on industry benchmark, approximate number of employees, product portfolio, and primary interviews revenues are gathered. Further revenue from target product/service segment is assessed to avoid overshooting of market statistics. In case of heavy deviations between supply and demand side values, all thes steps are repeated to achieve synchronization.
We follow an iterative model, wherein we share our research findings with Subject Matter Experts (SME’s) and Key Opinion Leaders (KOLs) until consensus view of the market is not formulated – this model negates any drastic deviation in the opinions of experts. Only validated and universally acceptable research findings are quoted in our reports.
We have important check points that we use to validate our research findings – which we call – data triangulation, where we validate the information, we generate from secondary sources with primary interviews and then we re-validate with our internal data bases and Subject matter experts. This comprehensive model enables us to deliver high quality, reliable data in shortest possible time.
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