The Vietnam express delivery services market is expected to grow from US$ 700.40 million in 2020 to US$ 1,655.96 million by 2028; it is estimated to grow at a CAGR of 11.9% from 2021 to 2028.
With the constant growth in the e-commerce industry across Vietnam—owing to rise in foreign investments, enhanced internet access, and favorable regulatory environment—the online sales are predicted to witness approximately a tenth of the country’s overall goods and services sales by 2025. Vietnam is booming as a digital economy and its exciting e-commerce space makes it a favorable place to create a huge opportunity for new business expansion. According to the Statista, Vietnam’s e-commerce revenue is anticipated to cross approximately US$ 9 billion by 2025. Therefore, the demand for express delivery service in the retail and e-commerce industry across the country is anticipated to grow during the forecast period.
Vietnam government is robustly focusing on investing toward the advancement of the pharmaceutical industry and developing a domestic standard pharmaceutical industry to efficiently meet the demands of its customers. Despite of efforts taken by the government, several domestic pharmaceutical manufacturers witness the lack of resources to withstand in the market and create opportunities for foreign multinational companies (MNCs) to manufacture. With the current global economic disruptions due to COVID-19 impact and the ongoing trade uncertainties with China, developing countries such as Vietnam offer an appropriate opportunity for expanding and hedging operations, by providing sustainable long-term growth opportunities for foreign MNCs. Many domestic express delivery companies are operating in Vietnam, and they are constantly witnessing huge growth by investing in the adoption of modern technology to meet the expanding demand in the delivery of goods through E-commerce. Furthermore, the international express services in the country are also boosting express logistics market across different industries such as electronics, automotive, and IT & telecom secured significant revenue share in 2020, owing to advancements in transportation for delivering goods to international locations.
The Vietnam express delivery services market is segmented based on destination, business type, end user, and geography. Based on destination, the Vietnam express delivery services market is segmented into domestic and international. In terms of business type, the market is segmented into business-to-business and business-to-consumer. Based on end user, the market is segmented into BFSI, automotive, pharmaceuticals, IT and Telecom, electronics, retail and e-commerce, and others.
Impact of COVID-19 Pandemic on Vietnam Express Delivery Services Market
The emergence of COVID-19 virus across Vietnam—which led to lockdown scenarios—has led the industry experts to analyze that the industry would face at least a quarter of lag in offering express delivery services. This disruption is expected to create tremors through till mid-2021. The express delivery of parcels and electronics equipment is likely to pick up pace soon as the Vietnam government lifts the various containment measures steadily in order to revive the economy. Cancellations of flights for international delivery and travel bans to curb the spread of the pandemic, have led to substantial slowdown of express delivery service activities. There has been a decrease in letters and document parcels due to the pandemic. However, there is an increase in e-commerce parcels, owing to rising number of people shopping through online platforms. The delivery of daily essentials and e-commerce industry is anticipated to influence the express delivery services industry in Vietnam positively throughout the COVID-19 outbreak. The country’s B2B express delivery services experienced a slowdown and came to a halt, whereas the B2C services are witnessing growth during the pandemic, owing to huge growth of the online retail and e-commerce industry. Further, due the interruption in supply chain and logistics, the procurement rate of various delivery services, including domestic and international, has been quite affected.
Vietnam Express Delivery Services Market Revenue and Forecast to 2028 (US$ Million)
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Vietnam Express Delivery Services Market Segmentation
Vietnam Express Delivery Services Market – by Destination
- Domestic
- International
Vietnam Express Delivery Services Market – by Business Type
- Business-to-Business
- Business-to-Consumer
Vietnam Express Delivery Services Market – by End User
- BFSI
- Automotive
- Pharmaceuticals
- IT and Telecom
- Electronics
- Retail and E-commerce
- Others
Vietnam Express Delivery Services Market - Companies Mentioned
- DHL International GmbH (Deutsche Post DHL Group)
- EMS Việt Nam
- FedEx Corporation
- GHN (Giao Hang Nhanh)
- GHTK
- J&T Express Vietnam
- Kerry Logistics Network Limited (Kerry Express)
- Nhat Tin Logistics
- S.F. Express Co., Ltd.
- Swift247 Co., Ltd
- TNT Holdings B.V.
- Vietnam Post
- Viettel Post

Report Coverage
Revenue forecast, Company Analysis, Industry landscape, Growth factors, and Trends

Segment Covered
This text is related
to segments covered.

Regional Scope
North America, Europe, Asia Pacific, Middle East & Africa, South & Central America

Country Scope
This text is related
to country scope.
1. Introduction
1.1 Study Scope
1.2 The Insight Partners Research Report Guidance
1.3 Market Segmentation
2. Key Takeaways
3. Research Methodology
3.1 Coverage
3.2 Secondary Research
3.3 Primary Research
4. Vietnam Express Delivery Services Market Landscape
4.1 PEST Analysis
4.1.1 Vietnam – PEST Analysis
4.2 Ecosystem Analysis
4.4 Expert Opinion
5. Vietnam Express Delivery Services Market – Key Market Dynamics
5.1 Market Drivers
5.1.1 Surge in E-Commerce Industry due to Rise in Business-to-Consumer Deliveries
5.1.2 Increasing Investment of Online Sellers in Same-Day Delivery of Goods
5.2 Market Restraints
5.2.1 High Cost of Express Delivery Services
5.3 Market Opportunities
5.3.1 Use of Advanced Technologies in Express Delivery Operations
5.3.2 Rising Demand for Value-Added Services
5.4 Future Trends
5.4.1 Rising adoption of express delivery services to offer better customer experience
5.5 Impact Analysis of Drivers and Restraints
6. Express Delivery Services – Vietnam Market Analysis
6.1 Vietnam Express Delivery Services Market Overview
6.2 Vietnam Express Delivery Services Market – Revenue, and Forecast to 2028 (USD Million)
6.3 Market Positioning – Vietnam Market Players Ranking
7. Vietnam Express Delivery Services Market Analysis – By Destination
7.1 Overview
7.2 Vietnam Express Delivery Services Market, By Destination (2020 and 2028)
7.3 Domestic
7.3.1 Overview
7.3.2 Domestic: Vietnam Express Delivery Services Market – Revenue, and Forecast to 2028 (USD Million)
7.4 International
7.4.1 Overview
7.4.2 International: Vietnam Express Delivery Services Market – Revenue, and Forecast to 2028 (USD Million)
8. Vietnam Express Delivery Services Market Analysis – By Business Type
8.1 Overview
8.2 Vietnam Express Delivery Services Market, By Business Type (2020 and 2028)
8.3 Business-to-Business
8.3.1 Overview
8.3.2 Business-to-Business: Vietnam Express Delivery Services Market – Revenue, and Forecast to 2028 (USD Million)
8.4 Business-to-Consumer
8.4.1 Overview
8.4.2 Business-to-Consumer: Vietnam Express Delivery Services Market – Revenue, and Forecast to 2028 (USD Million)
9. Vietnam Express Delivery Services Market Analysis – By End-User
9.1 Overview
9.2 Vietnam Express Delivery Services Market, By End-User (2020 and 2028)
9.3 BFSI
9.3.1 Overview
9.3.2 BFSI: Vietnam Express Delivery Services Market – Revenue, and Forecast to 2028 (USD Million)
9.4 Automotive
9.4.1 Overview
9.4.2 Automotive: Vietnam Express Delivery Services Market – Revenue, and Forecast to 2028 (USD Million)
9.5 Pharmaceuticals
9.5.1 Overview
9.5.2 Pharmaceuticals: Vietnam Express Delivery Services Market – Revenue, and Forecast to 2028 (USD Million)
9.6 IT and Telecom
9.6.1 Overview
9.6.2 IT and Telecom: Vietnam Express Delivery Services Market – Revenue, and Forecast to 2028 (USD Million)
9.7 Electronics
9.7.1 Overview
9.7.2 Electronics: Vietnam Express Delivery Services Market – Revenue, and Forecast to 2028 (USD Million)
9.8 Retail and E-commerce
9.8.1 Overview
9.8.2 Retail and E-commerce: Vietnam Express Delivery Services Market – Revenue, and Forecast to 2028 (USD Million)
9.9 Others
9.9.1 Overview
9.9.2 Others: Vietnam Express Delivery Services Market – Revenue, and Forecast to 2028 (USD Million)
10. Vietnam Express Delivery Services Market- COVID-19 Impact Analysis
10.1 Overview
11. Industry Landscape
11.1 Overview
11.2 Market Initiative
11.3 New Product Development
12. Company Profiles
12.1 DHL International GmbH (Deutsche Post DHL Group)
12.1.1 Key Facts
12.1.2 Business Description
12.1.3 Products and Services
12.1.4 Financial Overview
12.1.5 SWOT Analysis
12.1.6 Key Developments
12.2 EMS Vi?t Nam
12.2.1 Key Facts
12.2.2 Business Description
12.2.3 Products and Services
12.2.4 Financial Overview
12.2.5 SWOT Analysis
12.2.6 Key Developments
12.3 FedEx Corporation
12.3.1 Key Facts
12.3.2 Business Description
12.3.3 Products and Services
12.3.4 Financial Overview
12.3.5 SWOT Analysis
12.3.6 Key Developments
12.4 GHN (Giao Hang Nhanh)
12.4.1 Key Facts
12.4.2 Business Description
12.4.3 Products and Services
12.4.4 Financial Overview
12.4.5 SWOT Analysis
12.4.6 Key Developments
12.5 GHTK
12.5.1 Key Facts
12.5.2 Business Description
12.5.3 Products and Services
12.5.4 Financial Overview
12.5.5 SWOT Analysis
12.5.6 Key Developments
12.6 J&T Express Vietnam
12.6.1 Key Facts
12.6.2 Business Description
12.6.3 Products and Services
12.6.4 Financial Overview
12.6.5 SWOT Analysis
12.6.6 Key Developments
12.7 Kerry Logistics Network Limited (Kerry Express)
12.7.1 Key Facts
12.7.2 Business Description
12.7.3 Products and Services
12.7.4 Financial Overview
12.7.5 SWOT Analysis
12.7.6 Key Developments
12.8 Nhat Tin Logistics
12.8.1 Key Facts
12.8.2 Business Description
12.8.3 Products and Services
12.8.4 Financial Overview
12.8.5 SWOT Analysis
12.8.6 Key Developments
12.9 S.F. Express Co., Ltd.
12.9.1 Key Facts
12.9.2 Business Description
12.9.3 Products and Services
12.9.4 Financial Overview
12.9.5 SWOT Analysis
12.9.6 Key Developments
12.10 Swift247 Co., Ltd
12.10.1 Key Facts
12.10.2 Business Description
12.10.3 Products and Services
12.10.4 Financial Overview
12.10.5 SWOT Analysis
12.10.6 Key Developments
12.11 TNT Holdings B.V.
12.11.1 Key Facts
12.11.2 Business Description
12.11.3 Products and Services
12.11.4 Financial Overview
12.11.5 SWOT Analysis
12.11.6 Key Developments
12.12 Vietnam Post
12.12.1 Key Facts
12.12.2 Business Description
12.12.3 Products and Services
12.12.4 Financial Overview
12.12.5 SWOT Analysis
12.12.6 Key Developments
12.13 Viettel Post
12.13.1 Key Facts
12.13.2 Business Description
12.13.3 Products and Services
12.13.4 Financial Overview
12.13.5 SWOT Analysis
12.13.6 Key Developments
13. Appendix
13.1 About The Insight Partners
13.2 Word Index
LIST OF TABLES
Table 1. Vietnam Express Delivery Services Market – Revenue, and Forecast to 2028 (USD Million)
Table 2. List of Abbreviation
LIST OF FIGURES
Figure 1. Vietnam Express Delivery Services Market Segmentation
Figure 2. Vietnam Express Delivery Services Market Overview
Figure 3. Domestic Type to Dominate the Vietnam Express Delivery Services Market, By Destination
Figure 4. Business-to-Business (B2B) Type to Dominate the Vietnam Express Delivery Services Market, By Business Type
Figure 5. Retail and E-commerce Type to Dominate the Vietnam Express Delivery Services Market, By End-User
Figure 6. Vietnam – PEST Analysis
Figure 7. Vietnam Express Delivery Services Market – Ecosystem Analysis
Figure 8. Expert Opinion
Figure 9. Vietnam Express Delivery Services market Impact Analysis of Drivers and Restraints
Figure 10. Vietnam: Express Delivery Services Market – Revenue and Forecast to 2028 (USD Million)
Figure 11. Vietnam Express Delivery Services Market Revenue Share, by Destination (2020 and 2028)
Figure 12. Domestic: Vietnam Express Delivery Services Market – Revenue, and Forecast to 2028 (USD Million)
Figure 13. International: Vietnam Express Delivery Services Market – Revenue, and Forecast to 2028 (USD Million)
Figure 14. Vietnam Express Delivery Services Market Revenue Share, by Business Type (2020 and 2028)
Figure 15. Business-to-Business: Vietnam Express Delivery Services Market – Revenue, and Forecast to 2028 (USD Million)
Figure 16. Business-to-Consumer: Vietnam Express Delivery Services Market – Revenue, and Forecast to 2028 (USD Million)
Figure 17. Vietnam Express Delivery Services Market Revenue Share, by End-User (2020 and 2028)
Figure 18. BFSI: Vietnam Express Delivery Services Market – Revenue, and Forecast to 2028 (USD Million)
Figure 19. Automotive: Vietnam Express Delivery Services Market – Revenue, and Forecast to 2028 (USD Million)
Figure 20. Pharmaceuticals: Vietnam Express Delivery Services Market – Revenue, and Forecast to 2028 (USD Million)
Figure 21. IT and Telecom: Vietnam Express Delivery Services Market – Revenue, and Forecast to 2028 (USD Million)
Figure 22. Electronics: Vietnam Express Delivery Services Market – Revenue, and Forecast to 2028 (USD Million)
Figure 23. Retail and E-commerce: Vietnam Express Delivery Services Market – Revenue, and Forecast to 2028 (USD Million)
Figure 24. Others: Vietnam Express Delivery Services Market – Revenue, and Forecast to 2028 (USD Million)
Figure 25. Impact of COVID-19 Pandemic on Vietnam Express Delivery Services Market
The List of Companies - Vietnam Express Delivery Services Market
- DHL INTERNATIONAL GMBH
- EMS VIET NAM
- FEDEX CORPORATION
- GHN (GIAO HANG NHANH)
- GHTK
- J&T EXPRESS (VIETNAM)
- KERRY EXPRESS
- NHAT TIN LOGISTICS
- SF EXPRESS CO., LTD.
- SWIFT247
- TNT EXPRESS
- VIETNAM POST
- VIETTEL POST
The Insight Partners performs research in 4 major stages: Data Collection & Secondary Research, Primary Research, Data Analysis and Data Triangulation & Final Review.
- Data Collection and Secondary Research:
As a market research and consulting firm operating from a decade, we have published many reports and advised several clients across the globe. First step for any study will start with an assessment of currently available data and insights from existing reports. Further, historical and current market information is collected from Investor Presentations, Annual Reports, SEC Filings, etc., and other information related to company’s performance and market positioning are gathered from Paid Databases (Factiva, Hoovers, and Reuters) and various other publications available in public domain.
Several associations trade associates, technical forums, institutes, societies and organizations are accessed to gain technical as well as market related insights through their publications such as research papers, blogs and press releases related to the studies are referred to get cues about the market. Further, white papers, journals, magazines, and other news articles published in the last 3 years are scrutinized and analyzed to understand the current market trends.
- Primary Research:
The primarily interview analysis comprise of data obtained from industry participants interview and answers to survey questions gathered by in-house primary team.
For primary research, interviews are conducted with industry experts/CEOs/Marketing Managers/Sales Managers/VPs/Subject Matter Experts from both demand and supply side to get a 360-degree view of the market. The primary team conducts several interviews based on the complexity of the markets to understand the various market trends and dynamics which makes research more credible and precise.
A typical research interview fulfils the following functions:
- Provides first-hand information on the market size, market trends, growth trends, competitive landscape, and outlook
- Validates and strengthens in-house secondary research findings
- Develops the analysis team’s expertise and market understanding
Primary research involves email interactions and telephone interviews for each market, category, segment, and sub-segment across geographies. The participants who typically take part in such a process include, but are not limited to:
- Industry participants: VPs, business development managers, market intelligence managers and national sales managers
- Outside experts: Valuation experts, research analysts and key opinion leaders specializing in the electronics and semiconductor industry.
Below is the breakup of our primary respondents by company, designation, and region:
Once we receive the confirmation from primary research sources or primary respondents, we finalize the base year market estimation and forecast the data as per the macroeconomic and microeconomic factors assessed during data collection.
- Data Analysis:
Once data is validated through both secondary as well as primary respondents, we finalize the market estimations by hypothesis formulation and factor analysis at regional and country level.
- 3.1 Macro-Economic Factor Analysis:
We analyse macroeconomic indicators such the gross domestic product (GDP), increase in the demand for goods and services across industries, technological advancement, regional economic growth, governmental policies, the influence of COVID-19, PEST analysis, and other aspects. This analysis aids in setting benchmarks for various nations/regions and approximating market splits. Additionally, the general trend of the aforementioned components aid in determining the market's development possibilities.
- 3.2 Country Level Data:
Various factors that are especially aligned to the country are taken into account to determine the market size for a certain area and country, including the presence of vendors, such as headquarters and offices, the country's GDP, demand patterns, and industry growth. To comprehend the market dynamics for the nation, a number of growth variables, inhibitors, application areas, and current market trends are researched. The aforementioned elements aid in determining the country's overall market's growth potential.
- 3.3 Company Profile:
The “Table of Contents” is formulated by listing and analyzing more than 25 - 30 companies operating in the market ecosystem across geographies. However, we profile only 10 companies as a standard practice in our syndicate reports. These 10 companies comprise leading, emerging, and regional players. Nonetheless, our analysis is not restricted to the 10 listed companies, we also analyze other companies present in the market to develop a holistic view and understand the prevailing trends. The “Company Profiles” section in the report covers key facts, business description, products & services, financial information, SWOT analysis, and key developments. The financial information presented is extracted from the annual reports and official documents of the publicly listed companies. Upon collecting the information for the sections of respective companies, we verify them via various primary sources and then compile the data in respective company profiles. The company level information helps us in deriving the base number as well as in forecasting the market size.
- 3.4 Developing Base Number:
Aggregation of sales statistics (2020-2022) and macro-economic factor, and other secondary and primary research insights are utilized to arrive at base number and related market shares for 2022. The data gaps are identified in this step and relevant market data is analyzed, collected from paid primary interviews or databases. On finalizing the base year market size, forecasts are developed on the basis of macro-economic, industry and market growth factors and company level analysis.
- Data Triangulation and Final Review:
The market findings and base year market size calculations are validated from supply as well as demand side. Demand side validations are based on macro-economic factor analysis and benchmarks for respective regions and countries. In case of supply side validations, revenues of major companies are estimated (in case not available) based on industry benchmark, approximate number of employees, product portfolio, and primary interviews revenues are gathered. Further revenue from target product/service segment is assessed to avoid overshooting of market statistics. In case of heavy deviations between supply and demand side values, all thes steps are repeated to achieve synchronization.
We follow an iterative model, wherein we share our research findings with Subject Matter Experts (SME’s) and Key Opinion Leaders (KOLs) until consensus view of the market is not formulated – this model negates any drastic deviation in the opinions of experts. Only validated and universally acceptable research findings are quoted in our reports.
We have important check points that we use to validate our research findings – which we call – data triangulation, where we validate the information, we generate from secondary sources with primary interviews and then we re-validate with our internal data bases and Subject matter experts. This comprehensive model enables us to deliver high quality, reliable data in shortest possible time.
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