Chatbot Market Scope And Analysis

  • Report Code : TIPTE100000724
  • Category : Technology, Media and Telecommunications
  • No. of Pages : 150
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Chatbot Market Scope and Analysis by 2031

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Chatbot Market Report Chatbot Market Size and Share Chatbot Market Scope and Analysis

Chatbot Market Report Scope

Report Attribute Details
Market size in 2023 US$ 5.60 billion
Market Size by 2031 US$ 31.95 billion
Global CAGR (2023 - 2031) 24.3%
Historical Data 2021-2022
Forecast period 2024-2031
Segments Covered By Component
  • Solution and Services
By Deployment
  • On-premise and Cloud
By Usage
  • Website
  • Contact Centers
  • Social Media
  • Mobile Platform
By End User
  • Education
  • Retail & E-Commerce
  • BFSI
  • Healthcare
  • Travel & Tourism
Regions and Countries Covered North America
  • US
  • Canada
  • Mexico
Europe
  • UK
  • Germany
  • France
  • Russia
  • Italy
  • Rest of Europe
Asia-Pacific
  • China
  • India
  • Japan
  • Australia
  • Rest of Asia-Pacific
South and Central America
  • Brazil
  • Argentina
  • Rest of South and Central America
Middle East and Africa
  • South Africa
  • Saudi Arabia
  • UAE
  • Rest of Middle East and Africa
Market leaders and key company profiles
  • Amazon Web Services
  • Artificial Solutions
  • Creative Virtual Pvt Ltd
  • CX Company
  • eGain Corporation
  • IBM Corporation
  • INBENTA TECHNOLOGIES INC
  • Microsoft
  • Nuance Communications Inc
  • Verint Systems Inc

    • Chatbot Market News and Recent Developments

    The chatbot market is evaluated by gathering qualitative and quantitative data post primary and secondary research, which includes important corporate publications, association data, and databases. The following is a list of developments in the market:

    • In April 2023, - Zendesk partnered with OpenAI, a prominent America-based AI research laboratory. The firm would provide its users with AI-supported solutions to simplify ticket-generating activities for CX and customer service employees. Zendesk and OpenAI are working together to improve the capabilities of Zendesk's foundation models, which are proprietary, by integrating them with OpenAI's.

    (Source: Zendesk, Press Release, 2021)

    • In January 2023, Kore.ai said that it will debut RetailAssist, a conversational sales assistant solution for the retail industry, at the National Federation of Retailers (NRF 2023) exhibition in New York City.

    (Source: Kore.ai, Press Release, 2023)

    Chatbot Market Report Coverage and Deliverables

    The "Chatbot Market Size and Forecast (2021–2031)" report provides a detailed analysis of the market covering below areas:

    • Market size and forecast at global, regional, and country levels for all the key market segments covered under the scope
    • Market dynamics such as drivers, restraints, and key opportunities
    • Key future trends
    • Detailed PEST/Porter's Five Forces and SWOT analysis
    • Global and regional market analysis covering key market trends, major players, regulations, and recent market developments
    • Industry landscape and competition analysis covering market concentration, heat map analysis, prominent players, and recent developments
    • Detailed company profiles