Healthcare Crm Market Scope And Analysis

  • Report Code : TIPHE100000841
  • Category : Technology, Media and Telecommunications
  • Status : Published
  • No. of Pages : 255
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Healthcare CRM Market Analysis, Scope, and Growth by 2030

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Healthcare CRM Market Report Healthcare CRM Market Size and Share Healthcare CRM Market Scope and Analysis

Healthcare CRM Market Report Scope

Report Attribute Details
Market size in 2022 US$ 5.75 Billion
Market Size by 2030 US$ 12.95 Billion
Global CAGR (2022 - 2030) 10.7%
Historical Data 2020-2021
Forecast period 2023-2030
Segments Covered By Deployment Mode
  • Cloud Based and On-Premise
By Product Type
  • Operational CRM
  • Analytical CRM
  • Collaborative CRM
By Application
  • Relationship Management
  • Case Management
  • Case Coordination
  • Community Outreach
By End User
  • Providers
  • Payers
Regions and Countries Covered North America
  • US
  • Canada
  • Mexico
Europe
  • UK
  • Germany
  • France
  • Russia
  • Italy
  • Rest of Europe
Asia-Pacific
  • China
  • India
  • Japan
  • Australia
  • Rest of Asia-Pacific
South and Central America
  • Brazil
  • Argentina
  • Rest of South and Central America
Middle East and Africa
  • South Africa
  • Saudi Arabia
  • UAE
  • Rest of Middle East and Africa
Market leaders and key company profiles
  • Pegasystems Inc
  • Sage Group Plc
  • IQVIA Holdings Inc
  • VerioMed Corp
  • Pipedrive Inc
  • WebMD Ignite Inc
  • Zendesk Inc
  • SugarCRM Inc
  • SAP SE

    • Industry Developments and Future Opportunities: 

    Various initiatives by key players operating in the global healthcare CRM market are listed below:

    1. In August 2023, IBM and Salesforce announced a collaboration to help businesses worldwide across industries accelerate their adoption of AI for CRM. Together, the two companies support clients to revolutionize customer, partner, and employee experiences while helping safeguard their data.
    2. In April 2022, Cured announced the launch of the next evolution of its digital marketing and customer relationship management (CRM) platform built for healthcare, further enabling the company to deliver on its mission to bring care full circle. These platform advancements empower healthcare organizations to build unparalleled relationships with new customers and existing patients.
    3. In November 2021, Pegasystems Inc collaborated with Google Cloud, which improved experiences in healthcare with better data insights and personalization. This partnership between Pega and Google Cloud brought together the capabilities of Google Cloud’s Healthcare Data Engine and Pega’s suite of intelligent healthcare solutions.

    Competitive Landscape and Key Companies:

    Pegasystems Inc, Sage Group Plc, IQVIA Holdings Inc, VerioMed Corp, Pipedrive Inc, WebMD Ignite Inc, Zendesk Inc, SugarCRM Inc, SAP SE, Veeva Systems Inc, Oracle Corp, ScienceSoft USA Corp, Microsoft Corp, Salesforce Inc, and International Business Machines Corp are among the prominent players operating in the healthcare CRM market. These companies focus on new technologies, advancements in existing products, and geographic expansions to meet the growing consumer demand worldwide and increase their product range in specialty portfolios.