Software as a Service Market Outlook and Scope 2031
Software as a Service Market Report Scope
Report Attribute | Details |
---|---|
Market size in 2024 | US$ 235.25 Billion |
Market Size by 2031 | US$ 771.89 Billion |
Global CAGR (2025 - 2031) | 18.50% |
Historical Data | 2021-2023 |
Forecast period | 2025-2031 |
Segments Covered |
By Deployment Model
|
Regions and Countries Covered | North America
|
Market leaders and key company profiles |
Market Insights – Software as a Service Market
Application-Based Insights
Based on application, the software as a service market is segmented into customer relationship management (CRM), enterprise resource planning (ERP), human resource planning (HRP), supply chain management (SCM), and others. The CRM segment accounted for the largest share of the global software as a service market in 2021. With its numerous advantages, SaaS CRM has successfully changed organizations' perceptions about how front-office software systems are used and controlled. Particularly for CRM, the SaaS applications provide various benefits like best-in-place infrastructure without the need for capital expenditure, lesser implementation and integration times with existing systems, software upgrades without any significant bottleneck, consistent system uptime, and 24/7 staffing. It actively tracks and manages customer information, captures customer emails, simplifies repetitive tasks, and delivers instant insights and recommendations. As the business grows, CRM helps in customizing functions. According to Salesforce—one of the prominent CRM providers—the solutions on an average help their clients enhance their sales by 30%, and there is a 40% increase in customer satisfaction. These factors are further contributing to the growth of the segment.
Players operating in the software as a service market are mainly focused on developing advanced and efficient products.
- In December 2022, Microsoft Corporation announced its 10-year partnership with LSEG to offer data analytics and cloud infrastructure solutions.
- In November 2022, shadow announced the launch of its new cloud storage service named shadow drive.
The software as a service market is segmented into five major regions—North America, Europe, Asia Pacific (APAC), Middle East & Africa, and South America. In 2021, North America led the market with a substantial revenue share, followed by Europe. Further, Asia Pacific is expected to register the highest CAGR in the software as a service market from 2022 to 2031.
The key global software as a service market players include ADP LLC, Amazon.com Inc, Google Inc, IBM Corporation, Microsoft Corporation, Oracle Corporation, Salesforce.com Inc, SAP SE, Fujitsu Limited, and Workday Inc.