Speech Analytics Market Scope And Analysis

  • Report Code : TIPTE100000186
  • Category : Technology, Media and Telecommunications
  • No. of Pages : 150
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Speech Analytics Market Scope and Analysis Report - 2031

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Speech Analytics Market Report Scope

Report Attribute Details
Market size in 2024 US$ 2.67 Billion
Market Size by 2031 US$ 6.86 Billion
Global CAGR (2025 - 2031) 14.5 %
Historical Data 2021-2023
Forecast period 2025-2031
Segments Covered By Component
  • Solution
  • Services
By Deployment Type
  • On-Premise
  • Cloud
By Industry Vertical
  • BFSI
  • Media and Entertainment
  • IT and Telecommunication
  • Healthcare and Life Science
  • Retail and E-commerce
Regions and Countries Covered North America
  • US
  • Canada
  • Mexico
Europe
  • UK
  • Germany
  • France
  • Russia
  • Italy
  • Rest of Europe
Asia-Pacific
  • China
  • India
  • Japan
  • Australia
  • Rest of Asia-Pacific
South and Central America
  • Brazil
  • Argentina
  • Rest of South and Central America
Middle East and Africa
  • South Africa
  • Saudi Arabia
  • UAE
  • Rest of Middle East and Africa
Market leaders and key company profiles
  • Almawave
  • Avaya Inc
  • Calabrio
  • CallMiner
  • Genesys
  • Marchex Inc
  • NICE Systems
  • Verint Systems Inc
  • VoiceBase Inc
  • ZOOM International
  • Speech Analytics Market News and Recent Developments

    The speech analytics market is evaluated by gathering qualitative and quantitative data post primary and secondary research, which includes important corporate publications, association data, and databases. The following is a list of developments in the market for innovations, business expansion, and strategies:

    • In February 2023,. Airtel and Nvidia announced a partnership to deploy AI-powered speech analytics solutions for customer services. Under this partnership, Airtel leveraged the NVIDIANeMo conversational AI toolkit and Nvidia Triton Inference Server, a multi-framework inference serving software supported in the Nvidia AI Enterprise software suite, in order to develop the technology that enables automated speech recognition. (Source: Airtel, Press Release)
    • In July 2023,  Pegasystems announced the acquisition of Qurious.io, a cloud-based real-time speech analytics. This acquisition helped Pegasystems to add capabilities to its software portfolio. (Source: Pegasystems, Newsletter)

    Speech Analytics Market Report Coverage and Deliverables

    The “Speech Analytics Market Size and Forecast (2021–2031)” report provides a detailed analysis of the market covering the following areas:

    • Speech analytics market size and forecast at global, regional, and country levels for all the key market segments covered under the scope
    • Market dynamics such as drivers, restraints, and key opportunities
    • Speech analytics market trends
    • Detailed PEST/Porter’s Five Forces and SWOT analysis
    • Speech analytics market analysis covering key market trends, Global and regional framework, major players, regulations, and recent market developments.
    • Speech analytics Industry landscape and competition analysis covering market concentration, heat map analysis, prominent players, and recent developments.
    • Detailed company profiles