预计音频通信监控市场在 2023-2031 年期间的复合年增长率将达到 20.3%。多扬声器的安装量不断增加可能仍是市场的主要趋势。
音频通讯监控市场分析
- 推动该市场发展的一个重要因素是中小型企业对音频通信监控的接受度不断提高。这对该市场的增长产生了积极影响,因为这个不断增长的市场领域更加重视实时通话监控和安全。
- 与此同时,企业越来越多地采用音频通信监控系统,因为它可以为企业提供有关呼叫模式的智能信息,还可用于调查与员工行为相关的各种问题。
- 此外,安装多个扬声器的需求不断增长,大大增加了市场对扬声器无线连接到主单元时的多房间流媒体的需求,为预测期内的市场增长创造了机会。
音频通讯监控市场概览
- 音频通信监控市场包括先进的多通道通信,供组织监控和根据用户需求进行定制。实时分析和指导工具使用户能够及时根据客户和客户的需求采取行动。
- 此外,由于组织已将风险管理、作弊检测和审查客户反馈的趋势列为优先事项,安全、通话监控和合规性的重要性日益提高,推动了全球音频通信监控市场的发展。
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音频通信监控市场驱动因素和机遇
实时通话监控和安全需求不断增长,利好市场
- 由于对实时通话监控和安全的需求不断增加,音频通信监控市场预计将获得极大的普及。
- 随着各企业对实时通话监控和安全的需求不断增加,全球范围内对音频通讯监控解决方案的采用也呈现激增。
- 此外,随着对实时通话监控和安全的需求不断增加,公司更加注重改善其整体基础设施,并利用音频通信监控系统提供的技术。
- 此外,他们还使用这些系统来达到合规目的、改善客户体验、提高安全性和保障安全以及提高业务的整体效率。因此,上述所有因素都在推动全球市场的增长。
人工智能的整合
- 音频通信监控解决方案中人工智能 (AI) 的使用由自然语言处理 (NLP)、语音转文本 (STT)、深度学习 (DL) 和语音分析支持,可帮助组织实时监控通话并检测异常、异常值和欺诈。NLP), speech-to-text (STT), deep learning (DL) and speech analytics to help the organizations monitor calls in real-time and for detecting anomalies, outliers, and frauds.
- 人工智能音频通信监控解决方案通过提供从大量音频数据中生成的可操作见解,帮助组织提高运营效率、合规管理和改善客户体验。
- 人工智能在音频通信监控中的应用为整个音频通信监控市场的增长创造了机会,因为商业组织越来越多地采用智能解决方案来有效监控通信并使安全流程精简高效。
- 无监督学习算法在语音识别、情感分析和异常检测方面显示出良好的应用前景,预计将在预测期内推动音频通信监控市场的发展。forecasted period.
音频通信监控市场报告细分分析
有助于得出音频通信监控市场分析的关键部分是组件、企业规模和行业垂直市场。
- 根据组件,音频通信监控市场分为解决方案和服务。
- 根据企业规模,市场分为中小型企业和大型企业。
- 根据行业垂直,音频通信监控市场分为 BFSI、电信和 IT、媒体和娱乐、零售和电子商务、政府、医疗保健等。
音频通信监控市场份额(按地区)分析
- 音频通信监控市场报告包括对五大地理区域的详细分析,包括当前和历史市场规模以及 2021 年至 2031 年的预测,涵盖北美、欧洲、亚太地区 (APAC)、中东和非洲 (MEA) 以及南美洲和中美洲。
- 每个地区进一步细分为各个国家。本报告提供 18 个国家的分析和预测,涵盖音频通信监控市场动态,例如影响区域市场的驱动因素、趋势和机会。
- 此外,该报告还涵盖 PEST 分析,其中涉及影响这些地区音频通信监控市场的主要因素的研究。
音频通信监控市场区域洞察
Insight Partners 的分析师已详尽解释了预测期内影响音频通信监控市场的区域趋势和因素。本节还讨论了北美、欧洲、亚太地区、中东和非洲以及南美和中美洲的音频通信监控市场细分和地理位置。

- 获取音频通信监控市场的区域特定数据
音频通信监控市场报告范围
报告属性 | 细节 |
---|---|
2023 年的市场规模 | XX 百万美元 |
2031 年市场规模 | XX 百万美元 |
全球复合年增长率(2023 - 2031) | 20.3% |
史料 | 2021-2022 |
预测期 | 2024-2031 |
涵盖的领域 | 按组件
|
覆盖地区和国家 | 北美
|
市场领导者和主要公司简介 |
|
市场参与者密度:了解其对商业动态的影响
音频通信监控市场正在快速增长,这得益于终端用户需求的不断增长,这些需求源于消费者偏好的不断变化、技术进步以及对产品优势的认识不断提高等因素。随着需求的增加,企业正在扩大其产品范围,进行创新以满足消费者的需求,并利用新兴趋势,从而进一步推动市场增长。
市场参与者密度是指在特定市场或行业内运营的企业或公司的分布情况。它表明在给定市场空间中,相对于其规模或总市场价值,有多少竞争对手(市场参与者)存在。
在音频通信监控市场运营的主要公司有:
- 阿梅约
- Behavox 有限公司
- 思科系统公司
- 语音解决方案
- IBM 公司
- AudioCodes 有限公司
免责声明:上面列出的公司没有按照任何特定顺序排列。

- 获取音频通信监控市场顶级关键参与者概览
音频通信监控市场新闻和最新发展
通过收集主要和次要研究后的定性和定量数据来评估音频通信监控市场,其中包括重要的公司出版物、协会数据和数据库。音频通信监控市场的一些发展如下所列:
- 霍尼韦尔宣布,已与一群领先的行业合作伙伴联手,帮助向急救人员提供有关商业火灾紧急情况的更详细的背景信息。在火灾应急响应中,消防员在到达现场之前通常只会得到一个简单的建筑地址。通过共享来自建筑物消防通讯器无线电或监控站的数据,该组织将为急救人员提供重要事件地点和联系信息的访问权限。(来源:霍尼韦尔,新闻稿,2024 年 6 月)
- 全球通信技术公司塔塔通信 (Tata Communications) 和全球技术领导者思科 (Cisco) 加强了合作伙伴关系,为在印度开展业务的企业推出了带有云公共交换电话网络 (PSTN) 的 Webex Calling。这项服务由塔塔通信 (Tata Communications) 提供,是印度首创的服务,将通过将思科的 Webex Calling 与塔塔通信 GlobalRapide 平台的云语音服务相结合来提供。(来源:思科,新闻稿,2024 年 5 月)
音频通信监控市场报告范围和交付成果
“音频通信监控市场规模和预测(2021-2031)”报告对以下领域进行了详细的市场分析:
- 范围内涵盖的所有主要细分市场的全球、区域和国家层面的音频通信监控市场规模和预测。
- 音频通信监控市场趋势以及驱动因素、限制因素和关键机会等市场动态。
- 详细的 PEST/波特五力分析和 SWOT 分析。
- 音频通信监控市场分析涵盖主要市场趋势、全球和、主要参与者、法规和最新的市场发展。
- 行业格局和竞争分析涵盖市场集中度、热图分析、知名参与者以及音频通信监控市场的最新发展。
- 详细的公司简介。
- 历史分析(2 年)、基准年、预测(7 年)及复合年增长率
- PEST 和 SWOT 分析
- 市场规模价值/数量 - 全球、区域、国家
- 行业和竞争格局
- Excel 数据集


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Report Coverage
Revenue forecast, Company Analysis, Industry landscape, Growth factors, and Trends

Segment Covered
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to segments covered.

Regional Scope
North America, Europe, Asia Pacific, Middle East & Africa, South & Central America

Country Scope
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常见问题
The global audio communication monitoring market is expected to grow at a CAGR of 20.3% during the forecast period 2023 - 2031.
The increasing demand for real-time call monitoring and security is one of the major factors driving the audio communication monitoring market.
The increasing installation of multi-speakers is anticipated to play a significant role in the global audio communication monitoring market in the coming years.
The leading players operating in the audio communication monitoring market are Ameyo, Behavox Ltd, Cisco Systems Inc, Fonetic Solutions, IBM Corporation, AudioCodes Ltd, Nectar Services Corp, Nice Systems Ltd, Nuance Communications Inc, and Tata Communications Ltd.
The report can be delivered in PDF/PPT format; we can also share excel dataset based on the request.
Some of the customization options available based on request are additional 3–5 company profiles and country-specific analysis of 3–5 countries of your choice. Customizations are to be requested/discussed before making final order confirmation, as our team would review the same and check the feasibility.
Trends and growth analysis reports related to Technology, Media and Telecommunications : READ MORE..
The List of Companies
1. Nice Systems Ltd.
2. Cisco Systems, Inc.
3. IBM Corporation
4. Tata Communications Ltd.
5. Nexidia Inc.
6. Nectar Services Corp.
7. Nuance Communications, Inc.
8. Behavox Ltd.
9. Fonetic Solutions
10. Intelligent Voice
The Insight Partners performs research in 4 major stages: Data Collection & Secondary Research, Primary Research, Data Analysis and Data Triangulation & Final Review.
- Data Collection and Secondary Research:
As a market research and consulting firm operating from a decade, we have published and advised several client across the globe. First step for any study will start with an assessment of currently available data and insights from existing reports. Further, historical and current market information is collected from Investor Presentations, Annual Reports, SEC Filings, etc., and other information related to company’s performance and market positioning are gathered from Paid Databases (Factiva, Hoovers, and Reuters) and various other publications available in public domain.
Several associations trade associates, technical forums, institutes, societies and organization are accessed to gain technical as well as market related insights through their publications such as research papers, blogs and press releases related to the studies are referred to get cues about the market. Further, white papers, journals, magazines, and other news articles published in last 3 years are scrutinized and analyzed to understand the current market trends.
- Primary Research:
The primarily interview analysis comprise of data obtained from industry participants interview and answers to survey questions gathered by in-house primary team.
For primary research, interviews are conducted with industry experts/CEOs/Marketing Managers/VPs/Subject Matter Experts from both demand and supply side to get a 360-degree view of the market. The primary team conducts several interviews based on the complexity of the markets to understand the various market trends and dynamics which makes research more credible and precise.
A typical research interview fulfils the following functions:
- Provides first-hand information on the market size, market trends, growth trends, competitive landscape, and outlook
- Validates and strengthens in-house secondary research findings
- Develops the analysis team’s expertise and market understanding
Primary research involves email interactions and telephone interviews for each market, category, segment, and sub-segment across geographies. The participants who typically take part in such a process include, but are not limited to:
- Industry participants: VPs, business development managers, market intelligence managers and national sales managers
- Outside experts: Valuation experts, research analysts and key opinion leaders specializing in the electronics and semiconductor industry.
Below is the breakup of our primary respondents by company, designation, and region:
Once we receive the confirmation from primary research sources or primary respondents, we finalize the base year market estimation and forecast the data as per the macroeconomic and microeconomic factors assessed during data collection.
- Data Analysis:
Once data is validated through both secondary as well as primary respondents, we finalize the market estimations by hypothesis formulation and factor analysis at regional and country level.
- Macro-Economic Factor Analysis:
We analyse macroeconomic indicators such the gross domestic product (GDP), increase in the demand for goods and services across industries, technological advancement, regional economic growth, governmental policies, the influence of COVID-19, PEST analysis, and other aspects. This analysis aids in setting benchmarks for various nations/regions and approximating market splits. Additionally, the general trend of the aforementioned components aid in determining the market's development possibilities.
- Country Level Data:
Various factors that are especially aligned to the country are taken into account to determine the market size for a certain area and country, including the presence of vendors, such as headquarters and offices, the country's GDP, demand patterns, and industry growth. To comprehend the market dynamics for the nation, a number of growth variables, inhibitors, application areas, and current market trends are researched. The aforementioned elements aid in determining the country's overall market's growth potential.
- Company Profile:
The “Table of Contents” is formulated by listing and analyzing more than 25 - 30 companies operating in the market ecosystem across geographies. However, we profile only 10 companies as a standard practice in our syndicate reports. These 10 companies comprise leading, emerging, and regional players. Nonetheless, our analysis is not restricted to the 10 listed companies, we also analyze other companies present in the market to develop a holistic view and understand the prevailing trends. The “Company Profiles” section in the report covers key facts, business description, products & services, financial information, SWOT analysis, and key developments. The financial information presented is extracted from the annual reports and official documents of the publicly listed companies. Upon collecting the information for the sections of respective companies, we verify them via various primary sources and then compile the data in respective company profiles. The company level information helps us in deriving the base number as well as in forecasting the market size.
- Developing Base Number:
Aggregation of sales statistics (2020-2022) and macro-economic factor, and other secondary and primary research insights are utilized to arrive at base number and related market shares for 2022. The data gaps are identified in this step and relevant market data is analyzed, collected from paid primary interviews or databases. On finalizing the base year market size, forecasts are developed on the basis of macro-economic, industry and market growth factors and company level analysis.
- Data Triangulation and Final Review:
The market findings and base year market size calculations are validated from supply as well as demand side. Demand side validations are based on macro-economic factor analysis and benchmarks for respective regions and countries. In case of supply side validations, revenues of major companies are estimated (in case not available) based on industry benchmark, approximate number of employees, product portfolio, and primary interviews revenues are gathered. Further revenue from target product/service segment is assessed to avoid overshooting of market statistics. In case of heavy deviations between supply and demand side values, all thes steps are repeated to achieve synchronization.
We follow an iterative model, wherein we share our research findings with Subject Matter Experts (SME’s) and Key Opinion Leaders (KOLs) until consensus view of the market is not formulated – this model negates any drastic deviation in the opinions of experts. Only validated and universally acceptable research findings are quoted in our reports.
We have important check points that we use to validate our research findings – which we call – data triangulation, where we validate the information, we generate from secondary sources with primary interviews and then we re-validate with our internal data bases and Subject matter experts. This comprehensive model enables us to deliver high quality, reliable data in shortest possible time.