Automotive Dealer Management System Market Size 2021-2031
汽车经销商管理系统市场规模预计将从 2023 年的 42.8 亿美元增至 2031 年的 95 亿美元。预计 2023 年至 2031 年期间市场复合年增长率为 10.5%。生成性人工智能 (AI) 与经销商管理业务的整合可能仍将是市场的一个关键趋势。
汽车经销商管理系统市场分析
由于汽车行业的技术进步不断进步,全球汽车经销商管理系统市场正在经历显着增长。全球数字技术的日益普及使汽车制造商能够应用复杂的解决方案。经销商管理系统是处理备件库存和维修订单的汽车公司的理想选择。该系统使用客户关系管理 (CRM) 和商业智能技术来监控制造商和客户关系。一些汽车经销商也使用该系统来处理库存和销售信息。经销商管理系统简化了消费者、经销商和原始设备制造商 (OEM) 之间的互动。该系统满足汽车零售业务的特定要求。许多组织使用无机和有机技术来发展其经销商管理系统公司在汽车市场的业务。2023 年 6 月,HBS Systems, Inc. 与 Record360 合作,以加快检查流程、消除损害索赔并管理其资产。Record360 和 HBS Systems, Inc. 合作利用 NetView ECO 经销商管理软件优化设备检查程序。
汽车经销商管理系统市场概况
汽车经销商管理系统 (DMS) 专为汽车行业的汽车经销商和大型设备制造商而设计。它是一套全面的工具,可帮助经销商在单一集成平台上管理其业务的各个方面。DMS 允许经销商从单一界面监控和管理其整个运营,自动执行任务并跟踪指标以实现最高效率。此外,它将经销商所需的所有工具和功能(包括财务、销售、车间、零件、库存和管理组件)整合到一个平台中。DMS 促进不同部门之间的有效沟通和协作,确保经销商业务的所有领域无缝协作。借助强大的 DMS,经销商可以加速销售流程并为客户提供增强的购买体验。
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汽车经销商管理系统市场:
复合年增长率(2023 - 2031)10.5%- 2023 年市场规模
42.8 亿美元 - 2031 年市场规模
95 亿美元
市场动态
- 汽车行业技术进步日新月异
- 精简运营的需求不断增长
- 生成式人工智能与经销商管理业务的融合
- 自动驾驶汽车的出现
关键人物;主力;重要一员
- CDK 全球有限责任公司
- 威普罗
- 甲骨文
- 思爱普
- 自动化
- 统治
- 经销商制造
- 特基翁
- PBS 系统公司
- Autosoft 公司
区域概况
- 北美
- 欧洲
- 亚太
- 南美洲和中美洲
- 中东和非洲
市场细分
- 软件
- 服务
- 库存管理
- 预约安排
- 客户关系管理
- 经销商追踪
- 基于云
- 本地部署
- 示例 PDF 通过定性和定量分析展示了内容结构和信息的性质。
汽车经销商管理系统市场驱动因素和机遇
汽车行业的技术进步
汽车经销商对简化运营、有效库存管理以及顺畅集成销售流程的需求推动了对经销商管理解决方案的需求。汽车经销商管理系统用于潜在客户管理和销售分析。此外,这些解决方案还为经销商员工提供实时信息,使他们能够迅速响应客户问题、高效处理交易并妥善管理库存。它帮助他们提高生产力并增强客户体验。汽车经销商管理系统通过允许经销商跟踪客户联系人、管理潜在客户和提供量身定制的服务来改进 CRM。因此,他们可以提供更好的消费者体验并获得消费者忠诚度。
公司正在将其服务与经销商管理系统广泛整合。2024 年 3 月,通用汽车与汽车供应商 Magna 和咨询公司 Wipro Limited 合作,为汽车软件的买卖双方推出了一个名为 SDVerse 的虚拟市场。新的 B2B 平台有望有效地充当汽车应用商店,供汽车软件开发商向汽车制造商和其他潜在客户推销他们的产品。通用汽车声称,SDVerse 将克服当前嵌入式汽车软件购物和实施中的低效率,同时提供买卖双方可以信赖的透明店面。
自动驾驶汽车的出现
随着联网和自动驾驶汽车数量的 增长,全球汽车行业正在经历一场巨大的范式转变。由于自动驾驶汽车越来越受欢迎,经销商管理系统在运输和物流应用中的采用率预计将迅速增长,因为它可以快速分析车辆性能和效率低下之处。人们对自动驾驶汽车日益增长的倾向归因于技术改进、客户对全自动汽车的需求、价格实惠和安全性。汽车制造商正在增加对开发自动驾驶乘用车、商用巴士和卡车以及机器人出租车的支出。反过来,这有望在预测期内为汽车经销商管理系统市场增长提供丰厚的机会。
汽车经销商管理系统市场报告细分分析
有助于得出汽车经销商管理系统市场分析的关键部分是组件、行业垂直、部署和组织规模。
- 根据组件,汽车经销商管理系统市场分为软件和服务。软件部分在 2023 年占据了更大的市场份额。
- 根据应用,市场细分为库存管理、预约安排、客户关系管理、经销商跟踪等。客户关系管理部门在 2023 年占据了最大的市场份额。
- 根据部署情况,汽车经销商管理系统市场分为基于云和本地两种。2023 年,基于云的部分占据了更大的市场份额。
汽车经销商管理系统市场份额分析(按地区)
- 汽车经销商管理系统市场分为五大区域:北美、欧洲、亚太地区 (APAC)、中东和非洲 (MEA) 以及南美和中美。2023 年,北美占据市场主导地位,其次是欧洲和亚太地区。
- 预计从 2023 年到 2031 年,北美将在全球汽车经销商管理系统市场中占据最大份额。由于对自动化和软件的高投资以及该地区经销商管理公司数量的不断增加,该地区占据了值得注意的全球市场份额。汽车制造商和汽车零部件经销商主要使用汽车 DMS 来管理和维护订单。汽车经销商利用现代 DMS 的功能来提高其经销商的生产力和效率。许多系统提供商正在开发其现有的 DMS,以从汽车制造商那里获得更多联系认证。2023 年 7 月,CDK Global Inc. 获得了宝马集团加拿大分公司的 DMS 提供商官方认证,包括宝马和 MINI 零售商。CDK Global Inc. 是宝马和 MINI 加拿大网络的领先 CRM 提供商。与汽车制造商的合作可以加强 CDK Global Inc. 在美国和加拿大市场的地位。
汽车经销商管理系统市场报告范围
报告属性 | 细节 |
---|---|
2023 年的市场规模 | 42.8亿美元 |
2031 年市场规模 | 95亿美元 |
全球复合年增长率(2023 - 2031) | 10.5% |
历史数据 | 2021-2022 |
预测期 | 2023-2031 |
涵盖的领域 | 按组件
|
覆盖地区和国家 | 北美
|
市场领导者和主要公司简介 |
|
- 示例 PDF 通过定性和定量分析展示了内容结构和信息的性质。
汽车经销商管理系统市场新闻和最新发展
汽车经销商管理系统市场通过收集一手和二手研究后的定性和定量数据进行评估,其中包括重要的公司出版物、协会数据和数据库。以下列出了汽车经销商管理系统市场的一些发展情况:
- Dominion DMS 宣布与汽车行业首个也是唯一一个身份和保险验证及转移系统 Gather 建立战略合作伙伴关系。此次合作融合了 Gather 的革命性技术以及 Dominion DMS 的旗舰产品 VUE(一款云核心经销商管理系统)。Gather 的创新技术与 Dominion DMS 的 VUE 的整合代表了汽车行业的一个重要里程碑。这些解决方案共同帮助经销商提高运营效率、简化流程并提供卓越的客户体验
(来源:Dominion,新闻稿,2024 年 5 月)
- CDK 宣布延长与 Group 1 Automotive 的协议,Group 1 Automotive 是一家财富 300 强汽车零售商,在美国和英国拥有 203 家经销店,为其美国特许经营店提供 CDK Dealership Xperience,这是一个开放、集成的云原生平台,可实现经销商在数字世界中销售服务车和运营业务的方式的现代化。
(来源:CDK,新闻稿,2024 年 5 月)
汽车经销商管理系统市场报告范围和交付成果
“汽车经销商管理系统市场规模和预测(2021-2031)”对市场进行了详细分析,涵盖以下领域:
- 汽车经销商管理系统市场规模及全球、区域和国家层面所有关键细分市场的预测
- 汽车经销商管理系统市场趋势以及市场动态,如驱动因素、限制因素和关键机遇
- 详细的 PEST 和 SWOT 分析
- 汽车经销商管理系统市场分析涵盖主要市场趋势、全球和区域框架、主要参与者、法规和最近的市场发展
- 行业格局和竞争分析,涵盖市场集中度、热图分析、知名参与者以及汽车经销商管理系统市场的最新发展
- 详细的公司简介
Report Coverage
Revenue forecast, Company Analysis, Industry landscape, Growth factors, and Trends
Segment Covered
This text is related
to segments covered.
Regional Scope
North America, Europe, Asia Pacific, Middle East & Africa, South & Central America
Country Scope
This text is related
to country scope.
Frequently Asked Questions
Asia Pacific is anticipated to grow with the highest CAGR over the forecast period 2024-2031.
The automotive dealer management system (DMS) market was valued at US$ 4.28 billion in 2023 and is projected to reach US$ 9.50 billion by 2031; it is expected to grow at a CAGR of 10.5% during 2023–2031.
Integration of Generative AI in dealer management business is the future trends of the automotive dealer management system (DMS) market.
Rising technological advancement in automotive industry and growing demand for streamlined operations are the driving factors impacting the automotive dealer management system (DMS) market.
The North America held the largest market share in 2023, followed by Europe and Asia Pacific.
The key players, holding majority shares, in automotive dealer management system (DMS) market includes CDK Global LLC, Wipro, Oracle, SAP SE, Automate, Dominion, Dealerbuilt, Tekion, PBS System Inc., and Autosoft Inc.
The List of Companies - Automotive Dealer Management System (DMS) Market
- SAP SE
- Cox Automotive
- Tekion Corp
- DealerBuilt
- Dominion DMS LLC
- CDK Global Inc
- Wipro Ltd
- GaragePlug Inc.
- Oracle Corp
- Autosoft, Inc.
- Jeal Computer Services Pty Ltd
- Aspire Systems
- Nextlane
- AutoManager
- SECL Group Corporation
- PBS Systems
- Gemini Systems
- Excellon Software Pvt. Ltd.
- Auto/Mate, LLC
- Quorum Information Technologies Inc
The Insight Partners performs research in 4 major stages: Data Collection & Secondary Research, Primary Research, Data Analysis and Data Triangulation & Final Review.
- Data Collection and Secondary Research:
As a market research and consulting firm operating from a decade, we have published and advised several client across the globe. First step for any study will start with an assessment of currently available data and insights from existing reports. Further, historical and current market information is collected from Investor Presentations, Annual Reports, SEC Filings, etc., and other information related to company’s performance and market positioning are gathered from Paid Databases (Factiva, Hoovers, and Reuters) and various other publications available in public domain.
Several associations trade associates, technical forums, institutes, societies and organization are accessed to gain technical as well as market related insights through their publications such as research papers, blogs and press releases related to the studies are referred to get cues about the market. Further, white papers, journals, magazines, and other news articles published in last 3 years are scrutinized and analyzed to understand the current market trends.
- Primary Research:
The primarily interview analysis comprise of data obtained from industry participants interview and answers to survey questions gathered by in-house primary team.
For primary research, interviews are conducted with industry experts/CEOs/Marketing Managers/VPs/Subject Matter Experts from both demand and supply side to get a 360-degree view of the market. The primary team conducts several interviews based on the complexity of the markets to understand the various market trends and dynamics which makes research more credible and precise.
A typical research interview fulfils the following functions:
- Provides first-hand information on the market size, market trends, growth trends, competitive landscape, and outlook
- Validates and strengthens in-house secondary research findings
- Develops the analysis team’s expertise and market understanding
Primary research involves email interactions and telephone interviews for each market, category, segment, and sub-segment across geographies. The participants who typically take part in such a process include, but are not limited to:
- Industry participants: VPs, business development managers, market intelligence managers and national sales managers
- Outside experts: Valuation experts, research analysts and key opinion leaders specializing in the electronics and semiconductor industry.
Below is the breakup of our primary respondents by company, designation, and region:
Once we receive the confirmation from primary research sources or primary respondents, we finalize the base year market estimation and forecast the data as per the macroeconomic and microeconomic factors assessed during data collection.
- Data Analysis:
Once data is validated through both secondary as well as primary respondents, we finalize the market estimations by hypothesis formulation and factor analysis at regional and country level.
- Macro-Economic Factor Analysis:
We analyse macroeconomic indicators such the gross domestic product (GDP), increase in the demand for goods and services across industries, technological advancement, regional economic growth, governmental policies, the influence of COVID-19, PEST analysis, and other aspects. This analysis aids in setting benchmarks for various nations/regions and approximating market splits. Additionally, the general trend of the aforementioned components aid in determining the market's development possibilities.
- Country Level Data:
Various factors that are especially aligned to the country are taken into account to determine the market size for a certain area and country, including the presence of vendors, such as headquarters and offices, the country's GDP, demand patterns, and industry growth. To comprehend the market dynamics for the nation, a number of growth variables, inhibitors, application areas, and current market trends are researched. The aforementioned elements aid in determining the country's overall market's growth potential.
- Company Profile:
The “Table of Contents” is formulated by listing and analyzing more than 25 - 30 companies operating in the market ecosystem across geographies. However, we profile only 10 companies as a standard practice in our syndicate reports. These 10 companies comprise leading, emerging, and regional players. Nonetheless, our analysis is not restricted to the 10 listed companies, we also analyze other companies present in the market to develop a holistic view and understand the prevailing trends. The “Company Profiles” section in the report covers key facts, business description, products & services, financial information, SWOT analysis, and key developments. The financial information presented is extracted from the annual reports and official documents of the publicly listed companies. Upon collecting the information for the sections of respective companies, we verify them via various primary sources and then compile the data in respective company profiles. The company level information helps us in deriving the base number as well as in forecasting the market size.
- Developing Base Number:
Aggregation of sales statistics (2020-2022) and macro-economic factor, and other secondary and primary research insights are utilized to arrive at base number and related market shares for 2022. The data gaps are identified in this step and relevant market data is analyzed, collected from paid primary interviews or databases. On finalizing the base year market size, forecasts are developed on the basis of macro-economic, industry and market growth factors and company level analysis.
- Data Triangulation and Final Review:
The market findings and base year market size calculations are validated from supply as well as demand side. Demand side validations are based on macro-economic factor analysis and benchmarks for respective regions and countries. In case of supply side validations, revenues of major companies are estimated (in case not available) based on industry benchmark, approximate number of employees, product portfolio, and primary interviews revenues are gathered. Further revenue from target product/service segment is assessed to avoid overshooting of market statistics. In case of heavy deviations between supply and demand side values, all thes steps are repeated to achieve synchronization.
We follow an iterative model, wherein we share our research findings with Subject Matter Experts (SME’s) and Key Opinion Leaders (KOLs) until consensus view of the market is not formulated – this model negates any drastic deviation in the opinions of experts. Only validated and universally acceptable research findings are quoted in our reports.
We have important check points that we use to validate our research findings – which we call – data triangulation, where we validate the information, we generate from secondary sources with primary interviews and then we re-validate with our internal data bases and Subject matter experts. This comprehensive model enables us to deliver high quality, reliable data in shortest possible time.