云现场服务管理市场概况、增长、趋势、分析、研究报告(2023-2031 年)

  • Report Code : TIPRE00010983
  • Category : Technology, Media and Telecommunications
  • No. of Pages : 150
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预计 2023 年至 2031 年期间,云现场服务管理市场的复合年增长率将达到 18.2%。增强现实和虚拟现实的进步很可能仍是市场的主要趋势。

 

云现场服务管理市场分析

 

  • 由于当前的市场趋势及其在预测期内可预见的影响,云现场服务管理市场具有增长前景。
  • 由于自助服务门户的使用增加、对预测性维护的关注度增加以及各个垂直行业的需求增加等因素,云现场服务管理市场正在增长。
  • 与 AI 和 ML 等先进技术的集成,为云现场服务管理市场提供有利可图的机会。

 

云现场服务管理市场概览

 

  • 云现场服务管理软件提供自动发票、任务调度、库存跟踪、客户服务管理和实时分析等功能。
  • 利用自动开票功能可以节省时间,实时分析可以深入了解性能并调整策略以提高效率。
  • 基于云的解决方案提供实时连接,具有高数据安全性、可扩展性和更好的数据管理功能的优点。
  • 增强人工智能、机器学习、物联网设备和增强现实等技术的发展为云现场服务管理市场的增长提供了机会。

 

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云现场服务管理市场:战略洞察

云现场服务管理市场
  • Cloud Field Service Management Market
    复合年增长率(2023 - 2031)
    18.2%
  • 2023 年市场规模
    XX 百万美元
  • 市场规模 2031
    美元 XX 百万美元
Cloud Field Service Management Market

市场动态

增长动力
  • 自助服务门户的使用增加,对预测性维护的关注度增加,各个垂直行业的需求增加
未来趋势
  • 与 AI 和 ML 等先进技术的集成
机会
  • 增强现实和虚拟现实的进步

关键人物

  • 立即服务
  • Salesforce.com 公司
  • 树液
  • 甲骨文
  • IBM
  • 赛捷集团
  • 点击软件。
  • 服务最大化
  • Acumatica 公司
  • 微软公司

区域概况

Cloud Field Service Management Market
  • 北美
  • 欧洲
  • 亚太
  • 南美洲和中美洲
  • 中东和非洲

市场细分

Cloud Field Service Management Market奉献
  • 解决方案
  • 服务
Cloud Field Service Management Market组织规模
  • 大型企业
  • 中小企业
Cloud Field Service Management Market部署
  • 公有云
  • 私有云
  • Hybris Cloud
Cloud Field Service Management Market终端用户
  • 金融保险业协会
  • 信息技术和电信
  • 医疗保健与生命科学
  • 政府和国防
  • 制造业
  • 零售
  • 示例 PDF 通过定性和定量分析展示了内容结构和信息的性质。

 

 

云现场服务管理市场驱动因素和机遇

 

 

自助服务门户的使用增加有利于市场

 

  • 自助服务门户为联系企业的客户提供了第一接触点,并能够记录客户问题的具体信息。这些详细信息告诉现场服务团队可以期待什么以及在哪里解决问题。
  • 如果组织使用员工可以实时更新的支持软件的设备或移动应用程序,现场服务人员和客户就可以保持同步并管理双方的期望。
  • 公司可以利用自助调度、知识库和客户门户,让客户自行诊断问题并预约。这样,客服人员就可以腾出时间处理更重要的问题。

 

与人工智能和机器学习等先进技术的集成  

 

  • 人工智能已在许多组织中取得了长足进步。制造业和医疗保健行业的企业正在对物联网和人工智能进行大量投资。
  • 现场服务管理行业未来可能会从这些技术中获利。
  • 现场服务员工可以确定客户需要帮助的地方,并利用物联网传感器和增强现实眼镜提供远程协助和支持。
  • 移动工作人员可以利用人工智能 (AI) 等技术来自动化流程和工作流程,从而提高客户满意度和业务增长。

 

云现场服务管理市场报告细分分析

 

有助于得出云现场服务管理市场分析的关键部分是产品、组织规模、部署和最终用户。

  • 通过提供,市场分为解决方案和服务。
  • 根据组织规模,市场分为大型企业和中小型企业。
  • 根据部署,市场分为公共云、私有云和混合云。
  • 根据最终用户,市场分为 BFSI、IT 和电信、医疗保健和生命科学、政府和国防、制造业、零售业等。

 

按地区划分的云现场服务管理市场份额分析

 

  • 云现场服务管理市场报告包括对五大地理区域的详细分析,包括当前和历史市场规模以及 2021 年至 2031 年的预测,涵盖北美、欧洲、亚太地区 (APAC)、中东和非洲 (MEA) 以及南美洲和中美洲。
  • 每个区域进一步细分为各个国家。本报告提供 18 个国家/地区的分析和预测,涵盖云现场服务管理市场动态,例如影响区域市场的驱动因素、趋势和机会。
  • 此外,该报告还涵盖了 PEST 分析,其中涉及影响这些地区云现场服务管理市场的主要因素的研究。

 

云现场服务管理市场报告范围

报告属性细节
2023 年的市场规模XX 百万美元
2031 年市场规模XX 百万美元
全球复合年增长率(2023 - 2031)18.2%
史料2021-2023
预测期2024-2031
涵盖的领域通过奉献
  • 解决方案
  • 服务
按组织规模
  • 大型企业
  • 中小企业
按部署
  • 公有云
  • 私有云
  • Hybris Cloud
按最终用户
  • 金融保险业协会
  • 信息技术和电信
  • 医疗保健与生命科学
  • 政府和国防
  • 制造业
  • 零售
覆盖地区和国家北美
  • 我们
  • 加拿大
  • 墨西哥
欧洲
  • 英国
  • 德国
  • 法国
  • 俄罗斯
  • 意大利
  • 欧洲其他地区
亚太
  • 中国
  • 印度
  • 日本
  • 澳大利亚
  • 亚太其他地区
南美洲和中美洲
  • 巴西
  • 阿根廷
  • 南美洲和中美洲其他地区
中东和非洲
  • 南非
  • 沙特阿拉伯
  • 阿联酋
  • 中东和非洲其他地区
市场领导者和主要公司简介
  • 立即服务
  • Salesforce.com 公司
  • 树液
  • 甲骨文
  • IBM
  • 赛捷集团
  • 点击软件。
  • 服务最大化
  • Acumatica 公司
  • 微软公司
  • 示例 PDF 通过定性和定量分析展示了内容结构和信息的性质。

 

 

云现场服务管理市场新闻和最新发展

 

通过收集一手和二手研究后的定性和定量数据来评估云现场服务管理市场,其中包括重要的公司出版物、协会数据和数据库。以下列出了云现场服务管理市场的一些发展情况:

  • Salesforce 宣布了新功能,旨在帮助现场服务组织主动管理和维护其实物资产的生命周期(从购买到服务)。通过访问有关其资产的实时数据和情报(包括远程现场数据和准确预测潜在故障的 AI 模型),公司可以减少计划外的昂贵维修,延长资产的使用寿命,使其更具可持续性,甚至可以发现额外的经常性收入机会,例如报废追加销售。(来源:Salesforce,新闻稿,2024 年 6 月)
  • Oracle NetSuite 收购了 Next Technik,后者是为 NetSuite 客户提供现场服务管理解决方案的领先提供商。这使许多管道和硬件公司能够数字化和简化调度和调度。它还允许分销商和制造商管理库存和资产,以提高生产力和客户满意度,同时改善现场到办公室的通信,自动化库存和客户资产管理,并提高实时数据的可见性。(来源:Oracle,新闻稿,2024 年 1 月)

 

云现场服务管理市场报告覆盖范围和交付成果

 

“云现场服务管理市场规模和预测(2021-2031)”报告对以下领域进行了详细的市场分析:

  • 范围内涵盖的所有关键细分市场的全球、区域和国家层面的云现场服务管理市场规模和预测
  • 云现场服务管理市场趋势,以及驱动因素、限制因素和关键机遇等市场动态
  • 详细的 PEST/波特五力分析和 SWOT 分析
  • 云现场服务管理市场分析涵盖主要市场趋势、全球和、主要参与者、法规和最新市场发展
  • 行业格局和竞争分析,涵盖市场集中度、热图分析、知名参与者以及云现场服务管理市场的最新发展
  • 详细的公司简介
  • 历史分析(2 年)、基准年、预测(7 年)及复合年增长率
  • PEST 和 SWOT 分析
  • 市场规模价值/数量 - 全球、区域、国家
  • 行业和竞争格局
  • Excel 数据集
cloud-field-service-management-market-report-deliverables-img1
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Report Coverage
Report Coverage

Revenue forecast, Company Analysis, Industry landscape, Growth factors, and Trends

Segment Covered
Segment Covered

This text is related
to segments covered.

Regional Scope
Regional Scope

North America, Europe, Asia Pacific, Middle East & Africa, South & Central America

Country Scope
Country Scope

This text is related
to country scope.

常见问题


What are the deliverable formats of the cloud field service management market report?

The report can be delivered in PDF/PPT format; we can also share an Excel dataset based on the request.

What are the options available for the customization of this report?

Some of the customization options available based on the request are an additional 3–5 company profiles and a country-specific analysis of 3–5 countries of your choice. Customizations are to be requested/discussed before making final order confirmation, as our team would review the same and check the feasibility.

Which are the leading players operating in the cloud field service management market?

The leading players operating in the cloud field service management market are ServiceNow; Salesforce.com, Inc.; SAP; Oracle; IBM; Sage Group plc; and ClickSoftware.; ServiceMax; Acumatica, Inc.; Microsoft Corporation; and Intuit Inc

What are the future trends of the cloud field service management market?

Advancement in augmented reality and virtual reality is anticipated to play a significant role in the global cloud field service management market in the coming years.

What is the expected CAGR of the cloud field service management market?

The global cloud field service management market is expected to grow at a CAGR of 18.2% during the forecast period 2024 - 2031.

What are the driving factors impacting the global cloud field service management market?

Increased use of self-service portals, increased focus on predictive maintenance, and increased demand from various industry verticals are the major factors driving the cloud field service management market.

Trends and growth analysis reports related to Technology, Media and Telecommunications : READ MORE..   
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The List of Companies

1. IFS AB
2. Acumatica, Inc.
3. IBM
4. Microsoft
5. Oracle
6. Salesforce.com, inc.
7.SAP SE
8. ServiceMax
9. ServiceNow
10. ServicePower, Inc.

cloud-field-service-management-market-cagr

The Insight Partners performs research in 4 major stages: Data Collection & Secondary Research, Primary Research, Data Analysis and Data Triangulation & Final Review.

  1. Data Collection and Secondary Research:

As a market research and consulting firm operating from a decade, we have published and advised several client across the globe. First step for any study will start with an assessment of currently available data and insights from existing reports. Further, historical and current market information is collected from Investor Presentations, Annual Reports, SEC Filings, etc., and other information related to company’s performance and market positioning are gathered from Paid Databases (Factiva, Hoovers, and Reuters) and various other publications available in public domain.

Several associations trade associates, technical forums, institutes, societies and organization are accessed to gain technical as well as market related insights through their publications such as research papers, blogs and press releases related to the studies are referred to get cues about the market. Further, white papers, journals, magazines, and other news articles published in last 3 years are scrutinized and analyzed to understand the current market trends.

  1. Primary Research:

The primarily interview analysis comprise of data obtained from industry participants interview and answers to survey questions gathered by in-house primary team.

For primary research, interviews are conducted with industry experts/CEOs/Marketing Managers/VPs/Subject Matter Experts from both demand and supply side to get a 360-degree view of the market. The primary team conducts several interviews based on the complexity of the markets to understand the various market trends and dynamics which makes research more credible and precise.

A typical research interview fulfils the following functions:

  • Provides first-hand information on the market size, market trends, growth trends, competitive landscape, and outlook
  • Validates and strengthens in-house secondary research findings
  • Develops the analysis team’s expertise and market understanding

Primary research involves email interactions and telephone interviews for each market, category, segment, and sub-segment across geographies. The participants who typically take part in such a process include, but are not limited to:

  • Industry participants: VPs, business development managers, market intelligence managers and national sales managers
  • Outside experts: Valuation experts, research analysts and key opinion leaders specializing in the electronics and semiconductor industry.

Below is the breakup of our primary respondents by company, designation, and region:

Research Methodology

Once we receive the confirmation from primary research sources or primary respondents, we finalize the base year market estimation and forecast the data as per the macroeconomic and microeconomic factors assessed during data collection.

  1. Data Analysis:

Once data is validated through both secondary as well as primary respondents, we finalize the market estimations by hypothesis formulation and factor analysis at regional and country level.

  • Macro-Economic Factor Analysis:

We analyse macroeconomic indicators such the gross domestic product (GDP), increase in the demand for goods and services across industries, technological advancement, regional economic growth, governmental policies, the influence of COVID-19, PEST analysis, and other aspects. This analysis aids in setting benchmarks for various nations/regions and approximating market splits. Additionally, the general trend of the aforementioned components aid in determining the market's development possibilities.

  • Country Level Data:

Various factors that are especially aligned to the country are taken into account to determine the market size for a certain area and country, including the presence of vendors, such as headquarters and offices, the country's GDP, demand patterns, and industry growth. To comprehend the market dynamics for the nation, a number of growth variables, inhibitors, application areas, and current market trends are researched. The aforementioned elements aid in determining the country's overall market's growth potential.

  • Company Profile:

The “Table of Contents” is formulated by listing and analyzing more than 25 - 30 companies operating in the market ecosystem across geographies. However, we profile only 10 companies as a standard practice in our syndicate reports. These 10 companies comprise leading, emerging, and regional players. Nonetheless, our analysis is not restricted to the 10 listed companies, we also analyze other companies present in the market to develop a holistic view and understand the prevailing trends. The “Company Profiles” section in the report covers key facts, business description, products & services, financial information, SWOT analysis, and key developments. The financial information presented is extracted from the annual reports and official documents of the publicly listed companies. Upon collecting the information for the sections of respective companies, we verify them via various primary sources and then compile the data in respective company profiles. The company level information helps us in deriving the base number as well as in forecasting the market size.

  • Developing Base Number:

Aggregation of sales statistics (2020-2022) and macro-economic factor, and other secondary and primary research insights are utilized to arrive at base number and related market shares for 2022. The data gaps are identified in this step and relevant market data is analyzed, collected from paid primary interviews or databases. On finalizing the base year market size, forecasts are developed on the basis of macro-economic, industry and market growth factors and company level analysis.

  1. Data Triangulation and Final Review:

The market findings and base year market size calculations are validated from supply as well as demand side. Demand side validations are based on macro-economic factor analysis and benchmarks for respective regions and countries. In case of supply side validations, revenues of major companies are estimated (in case not available) based on industry benchmark, approximate number of employees, product portfolio, and primary interviews revenues are gathered. Further revenue from target product/service segment is assessed to avoid overshooting of market statistics. In case of heavy deviations between supply and demand side values, all thes steps are repeated to achieve synchronization.

We follow an iterative model, wherein we share our research findings with Subject Matter Experts (SME’s) and Key Opinion Leaders (KOLs) until consensus view of the market is not formulated – this model negates any drastic deviation in the opinions of experts. Only validated and universally acceptable research findings are quoted in our reports.

We have important check points that we use to validate our research findings – which we call – data triangulation, where we validate the information, we generate from secondary sources with primary interviews and then we re-validate with our internal data bases and Subject matter experts. This comprehensive model enables us to deliver high quality, reliable data in shortest possible time.