Healthcare BPO Services Market Size, Growth, Share by 2031
医疗保健 BPO 服务市场规模预计将从 2023 年的 3,296.3 亿美元增至 2031 年的 8,123.1 亿美元。预计 2023-2031 年市场复合年增长率为 11.9%。通过 BPO 不断外包远程放射服务以改善偏远地区的中小型医院可能仍然是市场的主要趋势。
医疗保健 BPO 服务市场分析
对于医疗保健组织来说,BPO 是一种流行的解决方案,因为它可以帮助他们增加利润,同时减少开支。专业供应商可以提供既省钱又提高准确性和效率的服务。医疗保健付款人在保持运营准确性和效率的同时降低成本的压力越来越大,推动了医疗保健 BPO 服务市场的增长。医疗保健组织将外包作为一种具有成本效益的方法来改善资源管理和降低成本。临床流程外包需要执行需要临床知识的管理任务。随着正在进行临床试验的药物数量不断增加,对临床试验外包的需求不断增长,从而推动了市场的增长。然而,复杂的法规和与外包相关的隐性成本预计将阻碍市场增长。
医疗保健 BPO 服务市场概览
通过外包医疗保健业务,组织可以通过优化资源分配和确定具有成本效益的策略,在临床试验预算审查期间节省高达 33% 的成本,从而将审查时间缩短 22-30%,并加快研究的启动和实施速度。在监管变化、技术进步和不断变化的患者需求的推动下,医疗保健日益复杂,预计将推动市场增长。此外,外包临床流程的日益增长的趋势是一个关键驱动因素。外包有助于提高医疗保健索赔管理流程的速度和效率,从而推动市场增长。
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医疗保健 BPO 服务市场:
年均复合增长率(2023 - 2031)11.9%- 2023年市场规模
3296.3亿美元 - 2031 年市场规模
8123.1 亿美元
市场动态
- 政府法规不断变化
- 医疗保健 BPO 行业的整合不断加强
- 外包的隐性成本
- 自动化和分析领先的服务
关键人物;主力;重要一员
- 埃森哲
- 国际商业机器公司
- WNS(控股)有限公司
- HCL 技术有限公司。
- Invensis 技术私人有限公司
- 认知
- 印孚瑟斯有限公司
- 塔塔咨询服务有限公司
- 简柏特
- 施乐公司
区域概况
- 北美
- 欧洲
- 亚太
- 南美洲和中美洲
- 中东和非洲
市场细分
- 理赔管理
- 计费
- 会员管理
- 供应商管理
- 欺诈管理
- 医疗账单
- 医疗编码
- 财务与会计
- 研究和发展
- 制造业
- 销售与市场营销
- 供应链与物流
- 示例 PDF 通过定性和定量分析展示了内容结构和信息的性质。
医疗保健 BPO 服务市场驱动因素和机遇
医疗保健 BPO 行业不断整合,有利于市场
医疗保健 BPO 服务行业高度分散,有多家中小型服务提供商和全球参与者在市场上竞争。跨国客户和中小企业对整个价值链中更复杂的增值服务的需求不断增长,预计将推动市场增长。具有全球能力的 BPO 需要扩展服务基础并提供能够同时管理多个地区的多种复杂服务的能力。在过去的几年中,大多数主要参与者正在医疗保健 BPO 行业结成联盟,以加强服务产品并在全球医疗保健 BPO 服务市场中占据主要份额。这导致小公司产生了巨大的自然增长能力,从而成为市场增长的主要驱动因素。
以自动化和分析为主导的不断增长的服务
业务流程外包(BPO)主要用作各种组织和行业为了降低医疗保健处理成本而实施的策略之一。 BPO 行业拥有跟上快速变化的医疗保健环境的先决条件。 BPO 合作伙伴正在帮助付款组织更好地满足医疗保健行业不断变化的情况,在自动化和数据分析方面处于领先地位,这是最有利可图的机会之一,可以帮助 BPO 公司在竞争激烈的医疗保健 BPO 市场中维持下去。借助正确的工具集和创新,例如自动化数据和应用分析,将显着改善结果,BPO 服务公司可以采用更具前瞻性的战略在全球市场竞争,从而提供增长机会。
医疗保健 BPO 服务市场报告细分分析
有助于得出医疗保健 BPO 服务市场分析的关键细分市场是付款人服务、提供商服务和制药服务。
- 根据付款人服务,医疗保健 BPO 服务市场分为索赔管理、计费、会员管理、提供商管理、欺诈管理等。理赔管理领域在 2023 年占据最大的市场份额,预计在预测期内复合年增长率最高。
- 按提供商服务划分,市场分为医疗计费、医疗编码、财务和会计等。医疗计费领域在 2023 年占据最大市场份额,预计 2021 年至 2031 年复合年增长率最高。
- 以医药服务为基础,医疗保健BPO服务市场分为研发、制造、销售和营销、供应链和物流等。 2023 年,制造业占据最大的市场份额,预计在预测期内复合年增长率最高。
按地域划分的医疗保健 BPO 服务市场份额分析
医疗保健BPO服务市场报告的地理范围主要分为五个地区:北美、亚太地区、欧洲、中东和非洲以及南美洲和中美洲。
北美主导了医疗保健 BPO 服务市场。北美医疗保健 BPO 服务市场的增长是由于该地区医疗保健行业的不断发展、降低医疗保健成本的需求不断增加、严格的医疗保健法规、医疗保健与 BPO 的合作伙伴关系不断增强以及索赔记录的高比例。此外,医疗保健行业的竞争力不断增强以及开发具有成本效益的程序的压力不断增加,为北美地区的医疗保健 BPO 提供了增长机会。 2023 年,美国占据最大的市场份额。美国的制药公司将制造、销售、营销等活动外包给 BPO。根据药物研究与制造商协会(PhRMA)的数据,美国制药公司进行了全球一半的药品研发,并拥有大部分新药的知识产权。
医疗保健 BPO 服务市场报告范围
报告属性 | 细节 |
---|---|
2023年市场规模 | 3296.3亿美元 |
2031 年市场规模 | 8123.1亿美元 |
全球复合年增长率(2023 - 2031) | 11.9% |
历史数据 | 2021-2022 |
预测期 | 2024-2031 |
涵盖的细分市场 | 通过付款人服务
|
覆盖地区和国家 | 北美
|
市场领导者和主要公司简介 |
|
- 示例 PDF 通过定性和定量分析展示了内容结构和信息的性质。
医疗保健 BPO 服务市场新闻和最新动态
医疗保健 BPO 服务市场是通过收集初级和二级研究后的定性和定量数据来评估的,其中包括重要的公司出版物、协会数据和数据库。下面列出了医疗保健 BPO 服务市场的一些发展:
- Performant Healthcare Solutions(Performant,公司)是一家领先的技术支持支付完整性、资格和相关分析服务提供商,宣布与 Priority Health 达成新的战略合作,提供定制的端到端解决方案,专注于所有支付诚信方面。 (高性能医疗保健解决方案,新闻稿,2022 年 10 月)
- 印度竞争委员会 (CCI) 批准 Betaine BV 收购 Hinduja Global Solutions Limited 的全球医疗保健 BPO 服务 拟议的合并涉及拟收购 Hinduja Global Solutions Limited (HGS) 的全球医疗保健业务流程外包 (BPO) 服务),以及 Betaine BV (Betaine) 的某些资产、合同和员工。 (新闻信息局,新闻稿,2021 年 10 月)
医疗保健 BPO 服务市场报告覆盖范围和交付成果
《医疗保健 BPO 服务市场规模和预测(2021-2031)》报告对涵盖以下领域的市场进行了详细分析:
- 医疗保健 BPO 服务市场规模以及全球、区域和国家层面涵盖的所有关键细分市场的预测
- 医疗保健 BPO 服务市场趋势以及市场动态,例如驱动因素、限制因素和关键机遇
- 详细的 PEST 和 SWOT 分析
- 医疗保健 BPO 服务市场分析,涵盖主要市场趋势、全球和区域框架、主要参与者、法规和最新市场发展
- 行业格局和竞争分析,涵盖市场集中度、热图分析、知名参与者以及医疗保健 BPO 服务市场的最新发展
- 详细的公司简介
Report Coverage
Revenue forecast, Company Analysis, Industry landscape, Growth factors, and Trends
Segment Covered
This text is related
to segments covered.
Regional Scope
North America, Europe, Asia Pacific, Middle East & Africa, South & Central America
Country Scope
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to country scope.
Frequently Asked Questions
The North America region dominated the healthcare BPO services market in 2023.
The constant changes in government regulations for pharmaceutical industries, mounting pressure on healthcare providers to reduce healthcare costs, rising consolidation in the healthcare BPO industry are the driving factors impacting the healthcare BPO services market.
Growing outsourcing of teleradiology services through BPO for improving small and medium hospitals in remote areas is likely to act as future trends for the healthcare BPO services market.
Accenture and IBM are the leading players operating in the healthcare BPO services market.
US$ 812.31 billion would be the estimated value of the healthcare BPO services market by 2031.
11.9% is the CAGR of the healthcare BPO services market.
The Insight Partners performs research in 4 major stages: Data Collection & Secondary Research, Primary Research, Data Analysis and Data Triangulation & Final Review.
- Data Collection and Secondary Research:
As a market research and consulting firm operating from a decade, we have published and advised several client across the globe. First step for any study will start with an assessment of currently available data and insights from existing reports. Further, historical and current market information is collected from Investor Presentations, Annual Reports, SEC Filings, etc., and other information related to company’s performance and market positioning are gathered from Paid Databases (Factiva, Hoovers, and Reuters) and various other publications available in public domain.
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Below is the breakup of our primary respondents by company, designation, and region:
Once we receive the confirmation from primary research sources or primary respondents, we finalize the base year market estimation and forecast the data as per the macroeconomic and microeconomic factors assessed during data collection.
- Data Analysis:
Once data is validated through both secondary as well as primary respondents, we finalize the market estimations by hypothesis formulation and factor analysis at regional and country level.
- Macro-Economic Factor Analysis:
We analyse macroeconomic indicators such the gross domestic product (GDP), increase in the demand for goods and services across industries, technological advancement, regional economic growth, governmental policies, the influence of COVID-19, PEST analysis, and other aspects. This analysis aids in setting benchmarks for various nations/regions and approximating market splits. Additionally, the general trend of the aforementioned components aid in determining the market's development possibilities.
- Country Level Data:
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- Company Profile:
The “Table of Contents” is formulated by listing and analyzing more than 25 - 30 companies operating in the market ecosystem across geographies. However, we profile only 10 companies as a standard practice in our syndicate reports. These 10 companies comprise leading, emerging, and regional players. Nonetheless, our analysis is not restricted to the 10 listed companies, we also analyze other companies present in the market to develop a holistic view and understand the prevailing trends. The “Company Profiles” section in the report covers key facts, business description, products & services, financial information, SWOT analysis, and key developments. The financial information presented is extracted from the annual reports and official documents of the publicly listed companies. Upon collecting the information for the sections of respective companies, we verify them via various primary sources and then compile the data in respective company profiles. The company level information helps us in deriving the base number as well as in forecasting the market size.
- Developing Base Number:
Aggregation of sales statistics (2020-2022) and macro-economic factor, and other secondary and primary research insights are utilized to arrive at base number and related market shares for 2022. The data gaps are identified in this step and relevant market data is analyzed, collected from paid primary interviews or databases. On finalizing the base year market size, forecasts are developed on the basis of macro-economic, industry and market growth factors and company level analysis.
- Data Triangulation and Final Review:
The market findings and base year market size calculations are validated from supply as well as demand side. Demand side validations are based on macro-economic factor analysis and benchmarks for respective regions and countries. In case of supply side validations, revenues of major companies are estimated (in case not available) based on industry benchmark, approximate number of employees, product portfolio, and primary interviews revenues are gathered. Further revenue from target product/service segment is assessed to avoid overshooting of market statistics. In case of heavy deviations between supply and demand side values, all thes steps are repeated to achieve synchronization.
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