Healthcare Virtual Assistants Market Growth Report, 2028
[研究报告] 医疗保健虚拟助理市场规模预计将从 2021 年的 6.8407 亿美元增至 2028 年的 53.1031 亿美元;预计 2021 年至 2028 年的复合年增长率为 34.01%。
医疗 IT 解决方案的不断发展和进步,以及智能手机的普及以及医疗相关应用的不断增长,刺激了整个市场的增长。根据美国健康信息管理协会 (AHIMA) 的报告,医疗专业人员已成为智能手机技术的目标市场。在医院等医疗机构中,先进的智能手机比传统计算机提供了更多的便利和效率。世界卫生组织 (WHO) 的报告指出,移动医疗 (mHealth) 可以彻底改变患者的健康状况,并通过智能手机提供具有实时医疗专业知识和知识的虚拟服务,这是一种福音,尤其是对那些生活在偏远地区的人。
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医疗保健虚拟助理市场:
复合年增长率(2021 - 2028 年)34.01%- 2021 年市场规模
6.8407 亿美元 - 市场规模 2028 年
53.1031 亿美元
市场动态
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关键人物;主力;重要一员
- Nuance 通讯公司
- 亚马逊公司(Amazon.com, Inc.)
- Verient Systems, Inc.
- 微软公司
- 益佳公司
- 医学情报
- CSS 公司
- 科格尼托
- 巴比伦
区域概况
- 北美
- 欧洲
- 亚太
- 南美洲和中美洲
- 中东和非洲
市场细分
- 语音识别
- 文字转语音
- 语音识别
- 提供者
- 付款人
- 其他的
- 示例 PDF 通过定性和定量分析展示了内容结构和信息的性质。
2021-2028 年,北美很可能继续在医疗虚拟助理市场占据主导地位。美国在该地区占有最大的市场份额。由于发达的医疗 IT 基础设施和政府实施医疗虚拟助理技术的举措,预计该国将在预测期内继续成为市场的主要股东。此外,美国是医疗虚拟助理的最大市场,这主要是因为随着老年人口的增加,美国的医院、诊所和家庭医疗保健对安装此类先进设备的需求很高。除此之外,该地区顶尖竞争对手的出现及其创新产品为区域市场增长提供了丰厚的机会。2019 年 1 月,纽约长老会医院和飞利浦宣布在医疗虚拟助理方面展开合作。纽约长老会医院计划利用飞利浦的远程监控服务扩展其虚拟护理能力。
市场洞察
越来越多人采用健康机器人/聊天机器人来提供优质的患者护理,推动市场增长
COVID-19 疫情是导致整个医疗虚拟助理市场增长的独立因素。根据世界经济论坛 (WEF) 的报告,虚拟助理的潜力与已经实现的丰厚收益密切相关。因此,医疗保健行业为虚拟助理提供了最广泛的机遇之一。例如,预约的自动文本提醒和聊天机器人协助正在帮助医生通过数字咨询与患者建立联系。据记载,在卢旺达,每 10,000 人只有一名医生和六名医护人员,健康机器人正在帮助减少对医护人员的大量需求。在未来几年,健康机器人将成为中心工具,利用针对卢旺达语言和流行病学本地化的人工智能,让更多患者得到咨询服务。因此,通过这样的虚拟助理,可以有效利用稀缺的医疗资源,反过来,护理质量将得到改善,医护人员也可以随时了解情况。
基于组件的洞察
根据组件,医疗虚拟助理市场细分为语音识别、文本转语音和语音识别。语音识别部分估计在 2021-2028 年期间占据最大的市场份额。语音识别技术在医疗保健领域引起了极大关注。根据 AHIMA 基金会的报告,医疗保健部门开始实施语音识别技术进行医疗报告。随着技术的不断改进,医院有必要让医疗从业者意识到并相信这些系统的价值。在未来几年,语音识别技术还可以发挥重要作用,帮助医疗保健提供者在住院床边创建文件。上述因素推动了语音识别领域的市场增长。
最终用户洞察
根据最终用户,市场细分为提供商、付款人和其他。提供商部分将在未来几年占据市场主导地位。根据美国远程医疗协会 (ATA) 的报告,医疗虚拟助理对患者和提供商具有许多优势。例如,在消除护理的物理障碍方面,提供商可以通过使用虚拟助理扩大其覆盖范围,特别是对于居住在农村地区的患者。此外,它还可以提供预防服务,允许患者就非紧急健康和保健问题进行教育或健康指导。虚拟扩展医疗保健可以帮助提供商在患者长期住院或手术后的整个康复过程中监测和管理他们的护理,甚至可以根据患者人群需求、卫生组织能力和资源可用性替代面对面的护理。上述因素有助于提供商部门的市场增长。
在医疗保健虚拟助理市场运营的公司采用产品创新战略来满足全球不断变化的客户需求,这也使他们能够在全球市场上保持自己的品牌名称。
医疗保健虚拟助理市场 – 细分
根据组件,医疗保健虚拟助理市场分为语音识别、文本转语音和语音识别。根据最终用户,市场分为提供商、付款人和其他。
医疗保健虚拟助理市场报告范围
报告属性 | 细节 |
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2021 年市场规模 | 6.8407 亿美元 |
2028 年市场规模 | 53.1031亿美元 |
全球复合年增长率(2021 - 2028) | 34.01% |
历史数据 | 2019-2020 |
预测期 | 2022-2028 |
涵盖的领域 | 按组件
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覆盖地区和国家 | 北美
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市场领导者和主要公司简介 |
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- 示例 PDF 通过定性和定量分析展示了内容结构和信息的性质。
按地理位置
根据地域划分,医疗虚拟助理市场主要分为北美、欧洲、亚太地区、中东和非洲 (MEA) 以及南美洲和中美洲。北美市场进一步细分为美国、加拿大和墨西哥。欧洲医疗虚拟助理市场细分为法国、德国、英国、西班牙、意大利和欧洲其他地区。亚太地区市场细分为中国、印度、日本、澳大利亚、韩国和亚太地区其他地区。MEA 医疗虚拟助理市场进一步细分为沙特阿拉伯、阿联酋、南非和 MEA 其他地区。南美洲和中美洲市场细分为巴西、阿根廷和南美洲和中美洲其他地区。
公司简介
- Nuance 通讯公司
- 亚马逊公司(Amazon.com, Inc.)
- Verient Systems, Inc.
- 微软公司
- 意金公司
- 医学情报
- CSS 公司
- 科格尼托
- 巴比伦
- 真实影像互动有限公司
Report Coverage
Revenue forecast, Company Analysis, Industry landscape, Growth factors, and Trends
Segment Covered
This text is related
to segments covered.
Regional Scope
North America, Europe, Asia Pacific, Middle East & Africa, South & Central America
Country Scope
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to country scope.
Frequently Asked Questions
Growing prevalence of chronic diseases and increasing social networking and smart phone users are the most significant factors responsible for the overall market growth.
Based on component, speech recognition segment took the forefront lead in the worldwide market by accounting largest share in 2020 and is expected to continue to do so till the forecast period.
A healthcare virtual assistant is an innovative technology which helps with administrative and customer support tasks such as digitizing health history forms, electronic medical record (EMR/EHR) data management, patient appointment scheduling, medical authorizations, eligibility processing, and medical billing.
The providers segment dominated the global healthcare virtual assistants’ market and accounted for the largest market share of 51.53% in 2021.
Global healthcare virtual assistants’ market is segmented by region into North America, Europe, Asia Pacific, Middle East & Africa, and South & Central America. In North America, the U.S. is the largest market for fall management market. The US is estimated to hold the largest share in the healthcare virtual assistants’ market during the forecast period. The presence of top players and favorable regulations related to product approvals coupled with commercializing new products are the contributing factors for the regional growth. Additionally, the increasing number of R&D activities is the key factor responsible for the Asia-Pacific regional growth for healthcare virtual assistants accounting fastest growth of the region during the coming years.
Nuance Communications, Inc.; Amazon.com, Inc.; Verient Systems, Inc.; Microsoft Corporation; EGAIN CORPORATION; Infermedica; CSS Corp; Kognito; Babylon; and True Image Interactive Inc. are among the leading companies operating in the global healthcare virtual assistants’ market
The List of Companies - Healthcare Virtual Assistants Market
- Nuance Communications, Inc.
- Amazon.com, Inc.
- Verient Systems, Inc.
- Microsoft Corporation
- Egain Corporation
- Infermedica
- CSS Corp
- Kognito
- Babylon
- True Image Interactive Inc.
The Insight Partners performs research in 4 major stages: Data Collection & Secondary Research, Primary Research, Data Analysis and Data Triangulation & Final Review.
- Data Collection and Secondary Research:
As a market research and consulting firm operating from a decade, we have published and advised several client across the globe. First step for any study will start with an assessment of currently available data and insights from existing reports. Further, historical and current market information is collected from Investor Presentations, Annual Reports, SEC Filings, etc., and other information related to company’s performance and market positioning are gathered from Paid Databases (Factiva, Hoovers, and Reuters) and various other publications available in public domain.
Several associations trade associates, technical forums, institutes, societies and organization are accessed to gain technical as well as market related insights through their publications such as research papers, blogs and press releases related to the studies are referred to get cues about the market. Further, white papers, journals, magazines, and other news articles published in last 3 years are scrutinized and analyzed to understand the current market trends.
- Primary Research:
The primarily interview analysis comprise of data obtained from industry participants interview and answers to survey questions gathered by in-house primary team.
For primary research, interviews are conducted with industry experts/CEOs/Marketing Managers/VPs/Subject Matter Experts from both demand and supply side to get a 360-degree view of the market. The primary team conducts several interviews based on the complexity of the markets to understand the various market trends and dynamics which makes research more credible and precise.
A typical research interview fulfils the following functions:
- Provides first-hand information on the market size, market trends, growth trends, competitive landscape, and outlook
- Validates and strengthens in-house secondary research findings
- Develops the analysis team’s expertise and market understanding
Primary research involves email interactions and telephone interviews for each market, category, segment, and sub-segment across geographies. The participants who typically take part in such a process include, but are not limited to:
- Industry participants: VPs, business development managers, market intelligence managers and national sales managers
- Outside experts: Valuation experts, research analysts and key opinion leaders specializing in the electronics and semiconductor industry.
Below is the breakup of our primary respondents by company, designation, and region:
Once we receive the confirmation from primary research sources or primary respondents, we finalize the base year market estimation and forecast the data as per the macroeconomic and microeconomic factors assessed during data collection.
- Data Analysis:
Once data is validated through both secondary as well as primary respondents, we finalize the market estimations by hypothesis formulation and factor analysis at regional and country level.
- Macro-Economic Factor Analysis:
We analyse macroeconomic indicators such the gross domestic product (GDP), increase in the demand for goods and services across industries, technological advancement, regional economic growth, governmental policies, the influence of COVID-19, PEST analysis, and other aspects. This analysis aids in setting benchmarks for various nations/regions and approximating market splits. Additionally, the general trend of the aforementioned components aid in determining the market's development possibilities.
- Country Level Data:
Various factors that are especially aligned to the country are taken into account to determine the market size for a certain area and country, including the presence of vendors, such as headquarters and offices, the country's GDP, demand patterns, and industry growth. To comprehend the market dynamics for the nation, a number of growth variables, inhibitors, application areas, and current market trends are researched. The aforementioned elements aid in determining the country's overall market's growth potential.
- Company Profile:
The “Table of Contents” is formulated by listing and analyzing more than 25 - 30 companies operating in the market ecosystem across geographies. However, we profile only 10 companies as a standard practice in our syndicate reports. These 10 companies comprise leading, emerging, and regional players. Nonetheless, our analysis is not restricted to the 10 listed companies, we also analyze other companies present in the market to develop a holistic view and understand the prevailing trends. The “Company Profiles” section in the report covers key facts, business description, products & services, financial information, SWOT analysis, and key developments. The financial information presented is extracted from the annual reports and official documents of the publicly listed companies. Upon collecting the information for the sections of respective companies, we verify them via various primary sources and then compile the data in respective company profiles. The company level information helps us in deriving the base number as well as in forecasting the market size.
- Developing Base Number:
Aggregation of sales statistics (2020-2022) and macro-economic factor, and other secondary and primary research insights are utilized to arrive at base number and related market shares for 2022. The data gaps are identified in this step and relevant market data is analyzed, collected from paid primary interviews or databases. On finalizing the base year market size, forecasts are developed on the basis of macro-economic, industry and market growth factors and company level analysis.
- Data Triangulation and Final Review:
The market findings and base year market size calculations are validated from supply as well as demand side. Demand side validations are based on macro-economic factor analysis and benchmarks for respective regions and countries. In case of supply side validations, revenues of major companies are estimated (in case not available) based on industry benchmark, approximate number of employees, product portfolio, and primary interviews revenues are gathered. Further revenue from target product/service segment is assessed to avoid overshooting of market statistics. In case of heavy deviations between supply and demand side values, all thes steps are repeated to achieve synchronization.
We follow an iterative model, wherein we share our research findings with Subject Matter Experts (SME’s) and Key Opinion Leaders (KOLs) until consensus view of the market is not formulated – this model negates any drastic deviation in the opinions of experts. Only validated and universally acceptable research findings are quoted in our reports.
We have important check points that we use to validate our research findings – which we call – data triangulation, where we validate the information, we generate from secondary sources with primary interviews and then we re-validate with our internal data bases and Subject matter experts. This comprehensive model enables us to deliver high quality, reliable data in shortest possible time.