运营和业务支持系统市场规模预计将从 2023 年的 610.7 亿美元增至 2031 年的 1469.3 亿美元。预计 2023-2031 年期间市场复合年增长率将达到 11.6%。电信行业越来越多地采用数字业务支持系统,这可能仍是市场的一个主要趋势。
运营和业务支持系统市场分析
- 近年来,在技术进步、5G 服务的部署以及推动业务增长的解决方案需求不断增长的推动下,运营和业务支撑系统市场取得了显着增长。
- 电信行业正在经历快速变化,其推动力是电信基础设施、IT 服务生态系统的变化以及数字化的兴起。为了将先进技术融入现有生态系统并向客户推出新的解决方案,电信运营商正在广泛采用运营和业务支持系统来支持计费、履行和保证功能,开发新产品,满足监管要求并提高其在市场上的竞争优势。
- 运营和业务支撑系统通过确保一致的网络容量和稳定的服务质量,帮助电信提供商通过分析、云计算、自动化业务流程和软件定义的业务规则开展业务运营。
运营和业务支持系统市场概况
- 电信提供商越来越注重提高其业务效率,从而采用了运营和业务支持系统。
- 运营支撑系统 (OSS):OSS 解决方案由专门的软件工具组成,可帮助电信运营商评估和维护电信网络的健康状况。这些解决方案用于部署、监控、分析和配置与电信站点管理相关的所有运营方面。
- 业务支持系统 (BSS):BSS 解决方案使电信基础设施提供商能够处理电信站点管理的所有业务和面向客户的特征。该解决方案可帮助他们定义计费参数、收入管理、服务履行、客户管理、产品目录、订单管理、收费等。它帮助他们处理计费和客户关系等事务。
- OSS 通常会将多个服务订单和服务保证信息传递给 BSS,后者负责管理与电信站点管理相关的业务特征,以保护收入并维持质量。运营和业务支持系统还支持许多业务功能,包括营销、合同、产品供应、销售和服务交付。因此,OSS 和 BSS 的这些功能共同促进了该解决方案的采用,并成为市场增长的催化剂。
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运营和业务支持系统市场:战略洞察
复合年增长率(2023 - 2031)11.6%- 2023 年市场规模
610.7 亿美元 - 2031年市场规模
1469.3亿美元
市场动态
- 5G部署
- 电信行业越来越多地采用数字业务支持系统
- 先进技术的融合
关键人物
- Amdocs 管理有限公司
- 思科系统公司
- CSG系统国际公司
- 惠普企业发展有限公司
- 华为技术有限公司
- Netcracker 技术
- 诺基亚公司
- Optiva公司
- 甲骨文公司
- 爱立信电信
区域概况
- 北美
- 欧洲
- 亚太
- 南美洲和中美洲
- 中东和非洲
市场细分
- 解决方案
- 服务
- 开源软件
- 基础服务
- 云
- 本地部署
- 中小企业
- 大型企业
- 示例 PDF 通过定性和定量分析展示了内容结构和信息的性质。
运营和业务支持系统市场驱动因素和机遇
5G部署
- 近年来,数字支付生态系统发展迅猛。互联网普及和智能手机使用率上升是推动数字支付发展的一些主要因素。疫情期间,网上购物和电子商务行业也出现了增长,这导致了网上金融交易的增长。根据世界银行在《2021 年全球金融包容性指数数据库》中的信息,除中国外,发展中经济体约 40% 的成年人通过电话、信用卡或互联网进行数字商户支付,超过三分之一的发展中经济体成年人直接从账户支付水电费。这些交易是疫情开始后首次进行的。
- 因此,在线交易数量的增长产生了对身份验证和保护支付处理的需求。在线交易的增加产生了大量复杂的用户数据库,需要收集、处理和分析这些数据库。这增加了语音和数据收费和计费的复杂性,产生了客户发票、付款处理和债务催收。因此,为了执行高效的计费和交易流程,通信服务提供商对运营和业务支持系统的需求和采用不断增加。例如,2021 年 5 月,CSG Systems International Inc. 被纳米比亚领先的移动运营商 Mobile Telecommunications Ltd (MTC) 选中,领导其业务转型工作。CSG 为 MTC 提供了包括实时计费、融合计费、产品目录以及客户和收入管理在内的综合解决方案。因此,在线交易的增加推动了市场增长。
先进技术的融合
- 运营和业务支持系统市场机会代表着一个快速扩展的空间,现代技术正在融合,从而提高运营效率。随着电信网络的复杂性,对整体 OSS/BSS 解决方案的需求正在增加,以管理不断发展的服务生态系统。
- 除了电信服务之外,金融、医疗保健和制造业也意识到需要强大的 OSS/BSS 来管理其不断增长的业务。下一代 OSS/BSS 的大规模部署可以实现业务流程、缩短上市时间并提高成本效率。这一市场机会主要影响解决方案提供商和企业,以推动 OSS/BSS 的转变。
运营和业务支持系统市场报告细分分析
有助于得出运营和业务支持系统市场分析的关键部分是组件、类型、部署、企业规模和行业垂直。
- 根据组件,运营和业务支持系统市场分为解决方案和服务。
- 根据类型,市场分为 OSS 和 BSS。OSS 部分进一步分为网络管理和编排、资源管理、分析和保证等。此外,BSS 部分进一步分为计费和收入管理、产品管理、客户管理等。
- 根据部署方式,市场分为云和本地。
- 根据企业规模,市场分为中小型企业和大型企业。
- 根据行业垂直,市场分为 IT 和电信、BFSI、媒体和娱乐、医疗保健等。
按地区划分的运营和业务支持系统市场份额分析
- 运营和业务支持系统市场报告包括对五个主要地理区域的详细分析,其中包括当前和历史市场规模以及 2021 年至 2031 年的预测,涵盖北美、欧洲、亚太地区 (APAC)、中东和非洲 (MEA) 以及南美洲和中美洲。
- 每个地区进一步细分为各个国家。本报告提供 18 个国家的分析和预测,涵盖运营和业务支持系统市场动态,例如影响区域市场的驱动因素、趋势和机会。
- 此外,该报告还涵盖 PEST 分析,其中涉及影响这些地区运营和业务支持系统市场的主要因素的研究。
运营和业务支持系统市场报告范围
报告属性 | 细节 |
---|---|
2023 年的市场规模 | 610.7亿美元 |
2031 年市场规模 | 1469.3亿美元 |
全球复合年增长率(2023 - 2031) | 11.6% |
史料 | 2021-2022 |
预测期 | 2024-2031 |
涵盖的领域 | 按组件
|
覆盖地区和国家 | 北美
|
市场领导者和主要公司简介 |
|
- 示例 PDF 通过定性和定量分析展示了内容结构和信息的性质。
运营和业务支持系统市场新闻和最新发展
通过收集一手和二手研究后的定性和定量数据来评估运营和业务支持系统市场,其中包括重要的公司出版物、协会数据和数据库。以下列出了运营和业务支持系统市场的一些发展情况:
- 诺基亚因其创新的运营和业务支持系统 (OSS/BSS) 软件解决方案而被 Orange 和埃及政府旗下的城市发展行政首都 (ACUD) 公司选中。这些解决方案支持 Orange 和 ACUD 在埃及开发智慧首都。该软件可帮助智慧城市居民使用互联网订购、激活和支付公用事业费用。(来源:诺基亚,公司网站,2023 年 3 月)
- Optiva Inc. 是一家在私有云和公共云上为电信行业提供云原生计费、收费和收入管理软件的领先企业,今天宣布与 GDi 建立战略性上市合作伙伴关系,GDi 是一家拥有完整网络规划、设计和部署产品组合的数字技术公司。此次合作将为通信服务提供商 (CSP) 提供预先集成和测试的 BSS 和 OSS 软件。(来源:Optiva Inc,通讯,2024 年 4 月)
运营和业务支持系统市场报告范围和交付成果
“运营和业务支持系统市场规模和预测(2021-2031)”报告对以下领域进行了详细的市场分析:
- 范围内涵盖的所有主要细分市场的全球、区域和国家层面的运营和业务支持系统市场规模和预测。
- 运营和业务支持系统市场趋势以及市场动态,如驱动因素、限制因素和关键机遇。
- 详细的 PEST/波特五力分析和 SWOT 分析。
- 运营和业务支持系统市场分析涵盖主要市场趋势、全球和、主要参与者、法规和最新的市场发展。
- 行业格局和竞争分析涵盖市场集中度、热图分析、知名参与者以及运营和业务支持系统市场的最新发展。
- 详细的公司简介。
- Historical Analysis (2 Years), Base Year, Forecast (7 Years) with CAGR
- PEST and SWOT Analysis
- Market Size Value / Volume - Global, Regional, Country
- Industry and Competitive Landscape
- Excel Dataset
Report Coverage
Revenue forecast, Company Analysis, Industry landscape, Growth factors, and Trends
Segment Covered
This text is related
to segments covered.
Regional Scope
North America, Europe, Asia Pacific, Middle East & Africa, South & Central America
Country Scope
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to country scope.
Frequently Asked Questions
Some of the customization options available based on request are additional 3–5 company profiles and country-specific analysis of 3–5 countries of your choice. Customizations are to be requested/discussed before making final order confirmation, as our team would review the same and check the feasibility.
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The leading players operating in the Operational and Business Support System Market are Amdocs Management Limited, Cisco Systems Inc, CSG Systems International Inc, Hewlett Packard Enterprise Development LP, Huawei Technologies Co Ltd, Netcracker Technology, Nokia Corporation, Optiva Inc, Oracle Corporation, Telefonaktiebolaget LM Ericsson, and ZTE Corporation.
The increasing adoption of digital business support systems in the telecom industry is anticipated to play a significant role in the global Operational and Business Support System Market in the coming years.
The global Operational and Business Support System Market is expected to grow at a CAGR of 11.6% during the forecast period 2023 - 2031.
Deployment of 5G is one of the major factors driving the Operational and Business Support System Market.
Trends and growth analysis reports related to Technology, Media and Telecommunications : READ MORE..
- Amdocs Management Limited
- Cisco Systems Inc
- CSG Systems International Inc
- Hewlett Packard Enterprise Development LP
- Huawei Technologies Co Ltd
- Netcracker Technology
- Nokia Corporation
- Optiva Inc
- Oracle Corporation
- Telefonaktiebolaget LM Ericsson
- ZTE Corporation
The Insight Partners performs research in 4 major stages: Data Collection & Secondary Research, Primary Research, Data Analysis and Data Triangulation & Final Review.
- Data Collection and Secondary Research:
As a market research and consulting firm operating from a decade, we have published and advised several client across the globe. First step for any study will start with an assessment of currently available data and insights from existing reports. Further, historical and current market information is collected from Investor Presentations, Annual Reports, SEC Filings, etc., and other information related to company’s performance and market positioning are gathered from Paid Databases (Factiva, Hoovers, and Reuters) and various other publications available in public domain.
Several associations trade associates, technical forums, institutes, societies and organization are accessed to gain technical as well as market related insights through their publications such as research papers, blogs and press releases related to the studies are referred to get cues about the market. Further, white papers, journals, magazines, and other news articles published in last 3 years are scrutinized and analyzed to understand the current market trends.
- Primary Research:
The primarily interview analysis comprise of data obtained from industry participants interview and answers to survey questions gathered by in-house primary team.
For primary research, interviews are conducted with industry experts/CEOs/Marketing Managers/VPs/Subject Matter Experts from both demand and supply side to get a 360-degree view of the market. The primary team conducts several interviews based on the complexity of the markets to understand the various market trends and dynamics which makes research more credible and precise.
A typical research interview fulfils the following functions:
- Provides first-hand information on the market size, market trends, growth trends, competitive landscape, and outlook
- Validates and strengthens in-house secondary research findings
- Develops the analysis team’s expertise and market understanding
Primary research involves email interactions and telephone interviews for each market, category, segment, and sub-segment across geographies. The participants who typically take part in such a process include, but are not limited to:
- Industry participants: VPs, business development managers, market intelligence managers and national sales managers
- Outside experts: Valuation experts, research analysts and key opinion leaders specializing in the electronics and semiconductor industry.
Below is the breakup of our primary respondents by company, designation, and region:
Once we receive the confirmation from primary research sources or primary respondents, we finalize the base year market estimation and forecast the data as per the macroeconomic and microeconomic factors assessed during data collection.
- Data Analysis:
Once data is validated through both secondary as well as primary respondents, we finalize the market estimations by hypothesis formulation and factor analysis at regional and country level.
- Macro-Economic Factor Analysis:
We analyse macroeconomic indicators such the gross domestic product (GDP), increase in the demand for goods and services across industries, technological advancement, regional economic growth, governmental policies, the influence of COVID-19, PEST analysis, and other aspects. This analysis aids in setting benchmarks for various nations/regions and approximating market splits. Additionally, the general trend of the aforementioned components aid in determining the market's development possibilities.
- Country Level Data:
Various factors that are especially aligned to the country are taken into account to determine the market size for a certain area and country, including the presence of vendors, such as headquarters and offices, the country's GDP, demand patterns, and industry growth. To comprehend the market dynamics for the nation, a number of growth variables, inhibitors, application areas, and current market trends are researched. The aforementioned elements aid in determining the country's overall market's growth potential.
- Company Profile:
The “Table of Contents” is formulated by listing and analyzing more than 25 - 30 companies operating in the market ecosystem across geographies. However, we profile only 10 companies as a standard practice in our syndicate reports. These 10 companies comprise leading, emerging, and regional players. Nonetheless, our analysis is not restricted to the 10 listed companies, we also analyze other companies present in the market to develop a holistic view and understand the prevailing trends. The “Company Profiles” section in the report covers key facts, business description, products & services, financial information, SWOT analysis, and key developments. The financial information presented is extracted from the annual reports and official documents of the publicly listed companies. Upon collecting the information for the sections of respective companies, we verify them via various primary sources and then compile the data in respective company profiles. The company level information helps us in deriving the base number as well as in forecasting the market size.
- Developing Base Number:
Aggregation of sales statistics (2020-2022) and macro-economic factor, and other secondary and primary research insights are utilized to arrive at base number and related market shares for 2022. The data gaps are identified in this step and relevant market data is analyzed, collected from paid primary interviews or databases. On finalizing the base year market size, forecasts are developed on the basis of macro-economic, industry and market growth factors and company level analysis.
- Data Triangulation and Final Review:
The market findings and base year market size calculations are validated from supply as well as demand side. Demand side validations are based on macro-economic factor analysis and benchmarks for respective regions and countries. In case of supply side validations, revenues of major companies are estimated (in case not available) based on industry benchmark, approximate number of employees, product portfolio, and primary interviews revenues are gathered. Further revenue from target product/service segment is assessed to avoid overshooting of market statistics. In case of heavy deviations between supply and demand side values, all thes steps are repeated to achieve synchronization.
We follow an iterative model, wherein we share our research findings with Subject Matter Experts (SME’s) and Key Opinion Leaders (KOLs) until consensus view of the market is not formulated – this model negates any drastic deviation in the opinions of experts. Only validated and universally acceptable research findings are quoted in our reports.
We have important check points that we use to validate our research findings – which we call – data triangulation, where we validate the information, we generate from secondary sources with primary interviews and then we re-validate with our internal data bases and Subject matter experts. This comprehensive model enables us to deliver high quality, reliable data in shortest possible time.