预计实时反馈软件市场在 2023-2031 年期间的复合年增长率将达到 9.3%。越来越多地采用数据驱动的决策和技术进步可能仍是市场的主要趋势。
实时反馈软件市场分析
- 尽管实时反馈是提高绩效和士气、快速解决问题和吸引员工的有力工具,但采用该解决方案的难度很大,因为市场上的解决方案很少,而寻求采用这些解决方案的公司面临着有关技术、组织动态和人员的复杂决策。
- 尽管如此,这项技术的发展势头强劲,预计未来几年其应用将会加速。
- 市场仍在不断发展,还有大量的实验需要进行,以找到让采用该系统更容易的最佳方法,以及如何向员工和雇主推销实时反馈系统的好处。
实时反馈软件市场概览
- 实时反馈软件市场包括允许即时交换反馈的工具和系统。这些工具和系统大致可分为成熟完善的反馈收集平台或简单的沟通渠道。
- 市场主要受到人们日益增强的实时收集客户反馈意识的刺激,以便及时解决客户疑虑并立即做出改进。
- 实时反馈软件被许多组织广泛使用,以从客户那里获取可操作的见解,为客户提供个性化的体验并评估员工的绩效。
- 这些系统与 CRM 和 CX 平台的集成以及 AI 和 ML 技术的进步正在影响实时反馈软件市场。
定制研究以满足您的需求
我们可以优化和定制标准产品无法满足的分析和范围。这种灵活性将帮助您获得业务规划和决策所需的准确信息。
实时反馈软件市场:战略洞察
复合年增长率(2023 - 2031)9.3%- 2023 年市场规模
XX 百万美元 - 市场规模 2031
美元 XX 百万美元
市场动态
- 拓展全渠道反馈收集方式,更加重视实时反馈收集与分析
- 越来越多地采用数据驱动的决策,技术进步
- 采用人工智能和机器学习技术
关键人物
- 15五
- Engagiant Software LLC.(iRevu)
- 赞扬
- Kudos 公司
- 格子
- 匹克
- Reviewsnap
- 沙巴软件
- TINYpulse
- 一周结束
区域概况
- 北美
- 欧洲
- 亚太
- 南美洲和中美洲
- 中东和非洲
市场细分
- 本地和云
- 中小企业和大型企业
- 示例 PDF 通过定性和定量分析展示了内容结构和信息的性质。
实时反馈软件市场驱动因素和机遇
拓展全渠道反馈收集方式,利好市场
- 全渠道反馈收集方法(例如合并信用卡、网络、移动设备、销售点、电子邮件、IVR、聊天和其他反馈)的日益采用正在推动市场的增长。
- 公司可以使用全渠道反馈收集方法来收集和整合来自客户多个接触点和渠道的数据,包括移动应用程序、数字显示器、交互式屏幕和销售点设备。
- 通过全渠道反馈收集方法,企业可以跨多个接触点实时收集反馈,并立即提供改进措施以提升客户体验。它有助于了解客户满意度并提高忠诚度,从而为未来规划和战略决策提供宝贵见解。
采用人工智能和机器学习技术
- AI(人工智能)和 ML(机器学习)技术正在为实时反馈软件市场创造重大机遇。AI 和 ML 算法的使用有助于组织实时分析大量反馈数据,从而允许他们向用户发送实时性能反馈和干预。
- 人工智能和机器学习使机构能够通过实时分析反馈来了解客户的偏好、情绪和行为,从而提高反馈响应的准确性。
- 人工智能和机器学习使机构能够进行情绪分析、文本挖掘以及预测和自学分析,以改善产品、服务和客户体验。人工智能和机器学习在实时反馈软件市场中的应用为组织在决策、问题解决和持续改进方面开辟了新的可能性。
实时反馈软件市场报告细分分析
有助于得出实时反馈软件市场分析的关键部分是部署类型和组织规模。
- 根据部署类型,实时反馈软件市场分为本地和云端。
- 根据组织规模,实时反馈软件市场分为中小型企业和大型企业。
实时反馈软件市场份额按地区分析
- 实时反馈软件市场报告包括对五个主要地理区域的详细分析,其中包括当前和历史市场规模以及 2021 年至 2031 年的预测,涵盖北美、欧洲、亚太地区 (APAC)、中东和非洲 (MEA) 以及南美洲和中美洲。
- 每个地区进一步细分为各个国家。本报告提供 18 个国家/地区的分析和预测,涵盖实时反馈软件市场动态,例如影响区域市场的驱动因素、趋势和机会。
- 此外,该报告还涵盖 PEST 分析,其中涉及影响这些地区实时反馈软件市场的主要因素的研究。
实时反馈软件市场报告范围
报告属性 | 细节 |
---|---|
2023 年的市场规模 | XX 百万美元 |
2031 年市场规模 | XX 百万美元 |
全球复合年增长率(2023 - 2031) | 9.3% |
史料 | 2021-2022 |
预测期 | 2024-2031 |
涵盖的领域 | 按部署类型
|
覆盖地区和国家 | 北美
|
市场领导者和主要公司简介 |
|
- 示例 PDF 通过定性和定量分析展示了内容结构和信息的性质。
实时反馈软件市场新闻和最新发展
实时反馈软件市场通过收集一手和二手研究后的定性和定量数据进行评估,其中包括重要的公司出版物、协会数据和数据库。以下列出了实时反馈软件市场的一些发展情况:
- 15Five 为经理副驾驶添加了开放聊天功能。新的平台增强功能可帮助经理更好地了解和利用他们已经收集的绩效数据。(来源:15Five,新闻稿,2024 年 6 月)
实时反馈软件市场报告覆盖范围和交付成果
“实时反馈软件市场规模和预测(2021-2031)”报告对市场进行了详细的分析,涵盖以下领域:
- 实时反馈软件市场规模以及范围涵盖的所有关键细分市场的全球、区域和国家层面的预测
- 实时反馈软件市场趋势以及市场动态,如驱动因素、限制因素和关键机会
- 详细的 PEST/波特五力分析和 SWOT 分析
- 实时反馈软件市场分析涵盖关键市场趋势、全球和、主要参与者、法规和最新市场发展
- 行业格局和竞争分析,涵盖市场集中度、热图分析、知名参与者以及实时反馈软件市场的最新发展
- 详细的公司简介
- Historical Analysis (2 Years), Base Year, Forecast (7 Years) with CAGR
- PEST and SWOT Analysis
- Market Size Value / Volume - Global, Regional, Country
- Industry and Competitive Landscape
- Excel Dataset
Report Coverage
Revenue forecast, Company Analysis, Industry landscape, Growth factors, and Trends
Segment Covered
This text is related
to segments covered.
Regional Scope
North America, Europe, Asia Pacific, Middle East & Africa, South & Central America
Country Scope
This text is related
to country scope.
Frequently Asked Questions
The report can be delivered in PDF/PPT format; we can also share an excel dataset based on the request.
Some of the customization options available based on request are additional 3–5 company profiles and country-specific analysis of 3–5 countries of your choice. Customizations are to be requested/discussed before making final order confirmation, as our team would review the same and check the feasibility.
The leading players operating in the real-time feedback software market are 15Five Engagiant Software LLC. (iRevu), Impraise, Kudos Inc., Lattice, Peakon, Reviewsnap, Saba Software, Weekdone, and TINYpulse.
Increasing adoption of data-driven decision-making and advancements in technology are likely to remain key trends in the market.
The global real-time feedback software market is expected to grow at a CAGR of 9.3% during the forecast period 2023 - 2031.
Expansion of omnichannel feedback collection methods and increasing emphasis on real-time feedback collection and analysis are expected to drive the real-time feedback software market.
Trends and growth analysis reports related to Technology, Media and Telecommunications : READ MORE..
The List of Companies
1. 15Five
2. Engagiant Software LLC. (iRevu)
3. Impraise
4. Kudos Inc.
5. Lattice
6. Peakon
7. Reviewsnap
8. Saba Software
9. TINYpulse
10. viGlobal Inc.
The Insight Partners performs research in 4 major stages: Data Collection & Secondary Research, Primary Research, Data Analysis and Data Triangulation & Final Review.
- Data Collection and Secondary Research:
As a market research and consulting firm operating from a decade, we have published and advised several client across the globe. First step for any study will start with an assessment of currently available data and insights from existing reports. Further, historical and current market information is collected from Investor Presentations, Annual Reports, SEC Filings, etc., and other information related to company’s performance and market positioning are gathered from Paid Databases (Factiva, Hoovers, and Reuters) and various other publications available in public domain.
Several associations trade associates, technical forums, institutes, societies and organization are accessed to gain technical as well as market related insights through their publications such as research papers, blogs and press releases related to the studies are referred to get cues about the market. Further, white papers, journals, magazines, and other news articles published in last 3 years are scrutinized and analyzed to understand the current market trends.
- Primary Research:
The primarily interview analysis comprise of data obtained from industry participants interview and answers to survey questions gathered by in-house primary team.
For primary research, interviews are conducted with industry experts/CEOs/Marketing Managers/VPs/Subject Matter Experts from both demand and supply side to get a 360-degree view of the market. The primary team conducts several interviews based on the complexity of the markets to understand the various market trends and dynamics which makes research more credible and precise.
A typical research interview fulfils the following functions:
- Provides first-hand information on the market size, market trends, growth trends, competitive landscape, and outlook
- Validates and strengthens in-house secondary research findings
- Develops the analysis team’s expertise and market understanding
Primary research involves email interactions and telephone interviews for each market, category, segment, and sub-segment across geographies. The participants who typically take part in such a process include, but are not limited to:
- Industry participants: VPs, business development managers, market intelligence managers and national sales managers
- Outside experts: Valuation experts, research analysts and key opinion leaders specializing in the electronics and semiconductor industry.
Below is the breakup of our primary respondents by company, designation, and region:
Once we receive the confirmation from primary research sources or primary respondents, we finalize the base year market estimation and forecast the data as per the macroeconomic and microeconomic factors assessed during data collection.
- Data Analysis:
Once data is validated through both secondary as well as primary respondents, we finalize the market estimations by hypothesis formulation and factor analysis at regional and country level.
- Macro-Economic Factor Analysis:
We analyse macroeconomic indicators such the gross domestic product (GDP), increase in the demand for goods and services across industries, technological advancement, regional economic growth, governmental policies, the influence of COVID-19, PEST analysis, and other aspects. This analysis aids in setting benchmarks for various nations/regions and approximating market splits. Additionally, the general trend of the aforementioned components aid in determining the market's development possibilities.
- Country Level Data:
Various factors that are especially aligned to the country are taken into account to determine the market size for a certain area and country, including the presence of vendors, such as headquarters and offices, the country's GDP, demand patterns, and industry growth. To comprehend the market dynamics for the nation, a number of growth variables, inhibitors, application areas, and current market trends are researched. The aforementioned elements aid in determining the country's overall market's growth potential.
- Company Profile:
The “Table of Contents” is formulated by listing and analyzing more than 25 - 30 companies operating in the market ecosystem across geographies. However, we profile only 10 companies as a standard practice in our syndicate reports. These 10 companies comprise leading, emerging, and regional players. Nonetheless, our analysis is not restricted to the 10 listed companies, we also analyze other companies present in the market to develop a holistic view and understand the prevailing trends. The “Company Profiles” section in the report covers key facts, business description, products & services, financial information, SWOT analysis, and key developments. The financial information presented is extracted from the annual reports and official documents of the publicly listed companies. Upon collecting the information for the sections of respective companies, we verify them via various primary sources and then compile the data in respective company profiles. The company level information helps us in deriving the base number as well as in forecasting the market size.
- Developing Base Number:
Aggregation of sales statistics (2020-2022) and macro-economic factor, and other secondary and primary research insights are utilized to arrive at base number and related market shares for 2022. The data gaps are identified in this step and relevant market data is analyzed, collected from paid primary interviews or databases. On finalizing the base year market size, forecasts are developed on the basis of macro-economic, industry and market growth factors and company level analysis.
- Data Triangulation and Final Review:
The market findings and base year market size calculations are validated from supply as well as demand side. Demand side validations are based on macro-economic factor analysis and benchmarks for respective regions and countries. In case of supply side validations, revenues of major companies are estimated (in case not available) based on industry benchmark, approximate number of employees, product portfolio, and primary interviews revenues are gathered. Further revenue from target product/service segment is assessed to avoid overshooting of market statistics. In case of heavy deviations between supply and demand side values, all thes steps are repeated to achieve synchronization.
We follow an iterative model, wherein we share our research findings with Subject Matter Experts (SME’s) and Key Opinion Leaders (KOLs) until consensus view of the market is not formulated – this model negates any drastic deviation in the opinions of experts. Only validated and universally acceptable research findings are quoted in our reports.
We have important check points that we use to validate our research findings – which we call – data triangulation, where we validate the information, we generate from secondary sources with primary interviews and then we re-validate with our internal data bases and Subject matter experts. This comprehensive model enables us to deliver high quality, reliable data in shortest possible time.