Telemarketing Software Market Size and Forecasts (2021 - 2031), Global and Regional Share, Trends, and Growth Opportunity Analysis
电话营销软件可自动执行销售和营销呼叫中心的客户外展任务。电话营销软件主要用于通过电话寻找潜在客户,要求他们购买产品或服务。全球各地的企业都在探索接触更大消费者群的机会。因此,电话营销日益成为领先、最有效、最经济的营销策略之一。
市场动态
越来越多地使用电话营销软件来增强客户关系管理 (CRM) 正在推动电话营销软件市场的增长。然而,电话营销有可能取代销售团队,这可能会导致员工的负面情绪,可能会抑制电话营销软件市场的增长。此外,全球大型数据中心和呼叫中心的数量正在逐渐增加,这可以与客户建立即时的融洽关系,预计将在预测期内为电话营销软件市场创造市场机会。
市场范围
“到 2028 年全球电话营销软件市场分析”是对技术、媒体和电信行业的专业深入研究,特别关注全球市场趋势分析。电话营销软件市场报告旨在提供电话营销软件市场的概述,并按产品类型、部署类型、组织规模、最终用户和地理位置进行详细的市场细分。全球电话营销软件市场预计在预测期内将出现高速增长。该报告提供了领先的电话营销软件市场参与者的市场状况的关键统计数据,并提供了市场的主要趋势和机会。
市场细分
全球电话营销软件市场根据产品类型、部署类型、组织规模和最终用户进行细分。根据产品类型,电话营销软件市场分为:呼入和呼出。根据部署类型,电话营销软件市场分为:云和本地。根据组织规模,电话营销软件市场分为:中小企业和大型企业。根据最终用户,电话营销软件市场分为:BFSI、IT 和电信、医疗保健、政府、旅游和交通等。
Telemarketing Software Market: Strategic Insights
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CAGR (2023 - 2031)XX% -
Market Size 2023
US$ XX million -
Market Size 2031
US$ XX Million
![](https://www.theinsightpartners.com/assets/images/rd_int_img/tip-logo.jpg)
Report Coverage
- Market size and forecast at global, regional, and country levels for all the key market segments covered under the scope
- Key future trends
- Detailed PEST/Porter’s Five Forces and SWOT analysis
- Industry landscape and competition analysis & recent developments
- Detailed company profiles
- Global and regional market analysis covering key market trends, major players, regulations, and recent market developments
Key Players
- Alorica Inc.Â
- Arvato AG
- Atento S. A.Â
- Bitrix24
- Cohesive Technologies
- Concentrix Corporation
- Convergys Corporation
- Five9, Inc.Â
- Pscape Pty Ltd.Â
Regional Overview
![](https://www.theinsightpartners.com/assets/images/rd_int_img/ig-regional.png)
- 北美
- 欧洲
- 亚太地区
- 南美洲和中美洲
- 中东和非洲
Market Segmentation
![](https://www.theinsightpartners.com/assets/images/rd_int_img/cust_bullet_danger.png)
- 入库
- 出库
![](https://www.theinsightpartners.com/assets/images/rd_int_img/cust_bullet_warning.png)
- 云
- 本地
![](https://www.theinsightpartners.com/assets/images/rd_int_img/cust_bullet_primary.png)
- 中小企业
- 大型企业
![](https://www.theinsightpartners.com/assets/images/rd_int_img/cust_bullet_warning.png)
- BFSI
- IT 和电信
- 医疗保健
- 政府
- 旅行和运输
- 其他
该报告提供了该行业的详细概述,包括定性和定量信息。它提供了基于各个细分市场的全球电话营销软件市场的概述和预测。它还提供了 2018 年至 2028 年五个主要地区的市场规模和预测估计,即:北美、欧洲、亚太地区 (APAC)、中东和非洲 (MEA) 以及南美和非洲中美洲。每个地区的电话营销软件市场随后按各自的国家和细分市场进行细分。电话营销软件市场报告涵盖了全球18个国家的分析和预测以及该地区当前的趋势和机遇。
该报告从需求和供应方面分析了影响电话营销软件市场的因素,并进一步评估了预测期内影响市场的市场动态,即驱动因素、限制因素、机会和未来趋势。该报告还提供了详尽的 PEST 分析,重点介绍了影响这些地区电话营销软件市场的因素。
COVID-19 对电话营销软件市场的影响
报告全文涵盖了 COVID-19 大流行对市场的影响。疫情对电话营销软件市场产生了积极影响。由于封锁条件,许多公司现在在网上平台上开展业务;更多行业正在采用电话营销软件。在 COVID-19 期间,对电话营销软件的需求不断增加,并且在预测期内也将增加。
市场参与者
这些报告涵盖了电话营销软件市场的主要发展,包括有机和无机增长战略。许多公司都专注于有机增长战略,例如产品发布、产品批准以及专利和活动等其他战略。市场上见证的无机增长战略活动包括收购、合作伙伴关系和合作伙伴关系。合作。这些活动为市场参与者扩大业务和客户群铺平了道路。随着全球市场对过滤器产品的需求不断增长,电话营销软件市场的市场参与者预计将在未来获得利润丰厚的增长机会。下面列出了几家从事电话营销软件市场的公司。
该报告还包括电话营销软件市场中主要公司的概况及其 SWOT 分析和市场策略。此外,该报告重点关注行业领先企业,提供公司简介、所提供的组件和服务、过去 3 年的财务信息、过去 5 年的重点发展等信息。
- •Alorica Inc.•Arvato AG•Atento SA< /span>•Bitrix24•凝聚技术•Concentrix Corporation•< span style="font-size: 10pt; font-family: verdana、geneva、sans-serif;">Convergys Corporation•Five9, Inc.•IPscape Pty Ltd.•KavKom
Telemarketing Software Market Report Scope
Report Attribute | Details |
---|---|
Market size in | US$ XX million |
Market Size by | US$ XX Million |
Global CAGR | XX% |
Historical Data | 2021-2022 |
Forecast period | 2024-2031 |
Segments Covered |
By 产品类型
|
Regions and Countries Covered |
北美
|
Market leaders and key company profiles |
|
![Report Coverage](https://www.theinsightpartners.com/assets/rdimages/report_coverage.png)
Report Coverage
Revenue forecast, Company Analysis, Industry landscape, Growth factors, and Trends
![Segment Covered](https://www.theinsightpartners.com/assets/rdimages/segment_covered.png)
Segment Covered
This text is related
to segments covered.
![Regional Scope](https://www.theinsightpartners.com/assets/rdimages/regional_scope.png)
Regional Scope
North America, Europe, Asia Pacific, Middle East & Africa, South & Central America
![Country Scope](https://www.theinsightpartners.com/assets/rdimages/country_scope.png)
Country Scope
This text is related
to country scope.
The List Of Companies
- Alorica Inc.
- Arvato AG
- Atento S. A.
- Bitrix24
- Cohesive Technologies
- Concentrix Corporation
- Convergys Corporation
- Five9, Inc.
- Pscape Pty Ltd.
- KavKom
The Insight Partners performs research in 4 major stages: Data Collection & Secondary Research, Primary Research, Data Analysis and Data Triangulation & Final Review.
- Data Collection and Secondary Research:
As a market research and consulting firm operating from a decade, we have published and advised several client across the globe. First step for any study will start with an assessment of currently available data and insights from existing reports. Further, historical and current market information is collected from Investor Presentations, Annual Reports, SEC Filings, etc., and other information related to company’s performance and market positioning are gathered from Paid Databases (Factiva, Hoovers, and Reuters) and various other publications available in public domain.
Several associations trade associates, technical forums, institutes, societies and organization are accessed to gain technical as well as market related insights through their publications such as research papers, blogs and press releases related to the studies are referred to get cues about the market. Further, white papers, journals, magazines, and other news articles published in last 3 years are scrutinized and analyzed to understand the current market trends.
- Primary Research:
The primarily interview analysis comprise of data obtained from industry participants interview and answers to survey questions gathered by in-house primary team.
For primary research, interviews are conducted with industry experts/CEOs/Marketing Managers/VPs/Subject Matter Experts from both demand and supply side to get a 360-degree view of the market. The primary team conducts several interviews based on the complexity of the markets to understand the various market trends and dynamics which makes research more credible and precise.
A typical research interview fulfils the following functions:
- Provides first-hand information on the market size, market trends, growth trends, competitive landscape, and outlook
- Validates and strengthens in-house secondary research findings
- Develops the analysis team’s expertise and market understanding
Primary research involves email interactions and telephone interviews for each market, category, segment, and sub-segment across geographies. The participants who typically take part in such a process include, but are not limited to:
- Industry participants: VPs, business development managers, market intelligence managers and national sales managers
- Outside experts: Valuation experts, research analysts and key opinion leaders specializing in the electronics and semiconductor industry.
Below is the breakup of our primary respondents by company, designation, and region:
Once we receive the confirmation from primary research sources or primary respondents, we finalize the base year market estimation and forecast the data as per the macroeconomic and microeconomic factors assessed during data collection.
- Data Analysis:
Once data is validated through both secondary as well as primary respondents, we finalize the market estimations by hypothesis formulation and factor analysis at regional and country level.
- Macro-Economic Factor Analysis:
We analyse macroeconomic indicators such the gross domestic product (GDP), increase in the demand for goods and services across industries, technological advancement, regional economic growth, governmental policies, the influence of COVID-19, PEST analysis, and other aspects. This analysis aids in setting benchmarks for various nations/regions and approximating market splits. Additionally, the general trend of the aforementioned components aid in determining the market's development possibilities.
- Country Level Data:
Various factors that are especially aligned to the country are taken into account to determine the market size for a certain area and country, including the presence of vendors, such as headquarters and offices, the country's GDP, demand patterns, and industry growth. To comprehend the market dynamics for the nation, a number of growth variables, inhibitors, application areas, and current market trends are researched. The aforementioned elements aid in determining the country's overall market's growth potential.
- Company Profile:
The “Table of Contents” is formulated by listing and analyzing more than 25 - 30 companies operating in the market ecosystem across geographies. However, we profile only 10 companies as a standard practice in our syndicate reports. These 10 companies comprise leading, emerging, and regional players. Nonetheless, our analysis is not restricted to the 10 listed companies, we also analyze other companies present in the market to develop a holistic view and understand the prevailing trends. The “Company Profiles” section in the report covers key facts, business description, products & services, financial information, SWOT analysis, and key developments. The financial information presented is extracted from the annual reports and official documents of the publicly listed companies. Upon collecting the information for the sections of respective companies, we verify them via various primary sources and then compile the data in respective company profiles. The company level information helps us in deriving the base number as well as in forecasting the market size.
- Developing Base Number:
Aggregation of sales statistics (2020-2022) and macro-economic factor, and other secondary and primary research insights are utilized to arrive at base number and related market shares for 2022. The data gaps are identified in this step and relevant market data is analyzed, collected from paid primary interviews or databases. On finalizing the base year market size, forecasts are developed on the basis of macro-economic, industry and market growth factors and company level analysis.
- Data Triangulation and Final Review:
The market findings and base year market size calculations are validated from supply as well as demand side. Demand side validations are based on macro-economic factor analysis and benchmarks for respective regions and countries. In case of supply side validations, revenues of major companies are estimated (in case not available) based on industry benchmark, approximate number of employees, product portfolio, and primary interviews revenues are gathered. Further revenue from target product/service segment is assessed to avoid overshooting of market statistics. In case of heavy deviations between supply and demand side values, all thes steps are repeated to achieve synchronization.
We follow an iterative model, wherein we share our research findings with Subject Matter Experts (SME’s) and Key Opinion Leaders (KOLs) until consensus view of the market is not formulated – this model negates any drastic deviation in the opinions of experts. Only validated and universally acceptable research findings are quoted in our reports.
We have important check points that we use to validate our research findings – which we call – data triangulation, where we validate the information, we generate from secondary sources with primary interviews and then we re-validate with our internal data bases and Subject matter experts. This comprehensive model enables us to deliver high quality, reliable data in shortest possible time.