2030 年语音支付市场报告(按细分市场、地域、动态、最新发展和战略见解)

  • Report Code : TIPRE00032625
  • Category : Technology, Media and Telecommunications
  • Status : Published
  • No. of Pages : 163
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Voice-based Payments Market Size and Growth | 2030

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2022 年语音支付市场规模价值 64.7 亿美元,预计到 2030 年将达到 143.7 亿美元;预计 2022 年至 2030 年的复合年增长率为 10.5%。自动语音识别 (ASR)、机器学习 (ML) 和自然语言理解 (NLU) 的进步可能仍是语音支付市场的主要趋势。

语音支付市场分析

近年来,语音支付市场经历了显著增长,这得益于支付服务提供商提供的众多语音商务解决方案。因此,该行业正在不断扩大,越来越多的客户开始对语音支付替代方案感兴趣。通过采用语音支付解决方案,企业可以满足对无摩擦和直观支付体验日益增长的需求,提高客户满意度并可能提高转化率。此外,这项技术可以简化内部支付流程,为企业提供更高效、更自动化的金融交易处理方式。

语音支付市场概况

语音支付是指使用语音命令或指令进行金融交易的一种方式,通常通过支持语音的设备或数字助理进行。该技术允许用户使用语音而不是传统的手动输入(例如打字或点击)进行付款、发起转账或执行其他货币交易。此外,语音支付可以集成到各种平台,包括移动应用程序、虚拟助理或智能设备,使企业能够为客户提供广泛的支付选项。该技术通常采用强大的安全措施,例如身份验证协议和加密,以确保敏感财务信息的隐私和保护。

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语音支付市场:

语音支付市场
  • Voice-based Payments Market
    复合年增长率(2022 - 2030 年)
    10.5%
  • 2022 年市场规模
    64.7 亿美元
  • 2030 年市场规模
    143.7 亿美元

市场动态

增长动力
  • 语音识别技术的进步
未来的趋势
  • 零售业的采用率不断提高
机会
  • 人工智能(AI)

关键人物;主力;重要一员

  • NCR 公司
  • 亚马逊
  • 谷歌有限责任公司
  • PayPal
  • 维贝支付
  • NPCI 公司
  • PCI 伙伴
  • Paysafe公司
  • 塞伦斯
  • 华为技术有限公司

区域概况

Voice-based Payments Market
  • 北美
  • 亚太地区
  • 欧洲
  • 中东和非洲
  • 南美洲和中美洲

市场细分

Voice-based Payments Market成分
  • 硬件和软件
Voice-based Payments Market企业规模
  • 大型企业和中小企业
Voice-based Payments Market行业
  • 金融保险业协会
  • 汽车
  • 卫生保健
  • 零售
  • 政府
  • 其他的
  • 示例 PDF 通过定性和定量分析展示了内容结构和信息的性质。

语音支付市场驱动因素和机遇

语音识别技术进步利好市场

随着智能音箱、智能手机和其他语音设备在家庭中的使用日益增多,越来越多的消费者开始使用语音助手。他们可以轻松地使用语音助手完成各种任务,包括付款。这种广泛的采用为将语音支付功能集成到这些设备中铺平了道路,进一步推动了市场的增长。随着人工智能和自然语言处理技术的进步不断提高语音助手的准确性和效率,语音支付的未来前景一片光明,而语音助手是语音支付市场份额的主要驱动力。

人工智能(AI)——语音支付的机遇

人工智能 (AI) 具有与人类思维相关的认知功能,可提供一系列功能来增强和优化语音支付系统。人工智能语音助手可以使用算法更好地理解和解释用户命令,从而带来更准确、更无缝的语音支付体验。这可以提高用户满意度并增加语音支付解决方案的采用率。人工智能还可以增强语音支付的安全性。通过分析模式和行为,人工智能算法可以检测和防止欺诈活动,为用户提供额外的保护。这有助于建立对语音支付系统的信任,鼓励更多人采用这种支付方式。因此,人工智能的采用预计将为语音支付市场带来重大机遇。

语音支付市场报告细分分析

有助于得出语音支付市场分析的关键部分是组成部分、企业规模和行业。

  • 根据组件,市场分为硬件和软件。2022 年,软件部分占据语音支付市场的最大份额。
  • 根据企业规模,市场分为大型企业和中小型企业。大型企业在 2022 年占据了语音支付市场的最大份额。
  • 根据行业,市场细分为 BFSI、汽车、医疗保健、零售、政府和其他。BFSI 部门在 2022 年占据了语音支付市场的最大份额。

语音支付市场份额(按地区)分析

语音支付市场报告的地理范围主要分为五个地区:北美、亚太、欧洲、中东和非洲、南美/南美和中美。

2022 年,北美占据全球最大的语音支付市场份额之一。该地区各行各业的高科技采用趋势推动了语音支付市场的增长。数字工具的采用率提高和政府机构的高技术支出是有望推动北美语音支付市场增长的几个因素。此外,美国和加拿大等发达经济体高度重视研发,这迫使北美参与者将技术先进的解决方案引入市场。此外,该地区拥有由创新型科技公司、金融机构和支付解决方案提供商组成的强大生态系统。

语音支付市场新闻和最新发展

语音支付市场通过收集一手和二手研究后的定性和定量数据进行评估,其中包括重要的公司出版物、协会数据和数据库。以下是语音支付市场的发展和策略列表:

  • PCI Pal 是一家领先的全球安全支付解决方案提供商,该公司公布了其符合 PCI 标准的支付解决方案套件的自动语音识别(ASR) 技术的最新进展。这包括对其广受好评的产品(例如 PCI Pal Agent Assist 和 IVR Payments)的增强。这些下一代 ASR 改进的发布凸显了 PCI Pal 致力于提供确保安全合规支付处理的尖端解决方案。(来源:PCI PAL,新闻稿/公司网站/时事通讯,2023 年)
  • 印度国家支付公司 (NPCI) 推出了多项新的支付功能,以增强数字包容性。这些产品包括 UPI 上的信用额度、用于离线支付的 UPI Lite X、通过近场通信 (NFC) 实现的 Tap & Pay 功能,以及通过 Hello! UPI 进行的对话式支付和通过 BillPay Connect 进行的对话式账单支付。(来源:印度国家支付公司 (NPCI),新闻稿/公司网站/时事通讯,2023 年)
  • ToneTag 在功能手机上推出了以当地语言提供的 VoiceSe UPI 支付服务。该服务允许用户使用印地语、泰米尔语、泰卢固语、马拉雅拉姆语、卡纳达语和孟加拉语等语言进行基于语音的数字支付。该公司计划在不久的将来将这种基于语音的支付系统的可用性扩展到古吉拉特语、马拉地语和旁遮普语等其他语言。(来源:ToneTag,新闻稿/公司网站/时事通讯,2022 年)
  • 社交支付发起服务 VibePay 最近在欧洲推出了语音激活的账户到账户支付功能。这项新功能允许 iOS 上的 VibePay 用户使用语音(特别是通过 Siri)方便地进行或请求付款。付款即时执行且不收取任何费用,从而实现从一个英国银行账户到另一个银行账户的无缝交易。通过集成语音激活和取消交易费,VibePay 旨在增强用户体验并简化客户的支付流程。(来源:VibePay,新闻稿/公司网站/时事通讯,2021 年)
  • 谷歌推出了语音加油支付功能,并宣布与本田合作,作为一系列升级的一部分。谷歌助手让司机能够使用语音命令在美国 32,500 多个加油站使用 Google Pay 进行购买,包括康菲、76、菲利普斯 66、埃克森和美孚。(来源:VibePay,新闻稿/公司网站/时事通讯,2021 年)

语音支付市场报告范围

报告属性细节
2022 年市场规模64.7 亿美元
2030 年的市场规模143.7亿美元
全球复合年增长率(2022 - 2030 年)10.5%
历史数据2020-2021
预测期2023-2030
涵盖的领域按组件
  • 硬件和软件
按企业规模
  • 大型企业和中小企业
按行业
  • 金融保险业协会
  • 汽车
  • 卫生保健
  • 零售
  • 政府
  • 其他的
覆盖地区和国家北美
  • 我们
  • 加拿大
  • 墨西哥
亚太地区
  • 中国
  • 日本
  • 韩国
  • 印度
  • 澳大利亚
  • 亚太其他地区
欧洲
  • 德国
  • 法国
  • 英国
  • 意大利
  • 俄罗斯
  • 欧洲其他地区
中东和非洲
  • 沙特阿拉伯
  • 阿联酋
  • 南非
  • 中东和非洲其他地区
南美洲和中美洲
  • 巴西
  • 阿根廷
  • 南美洲和中美洲其他地区
市场领导者和主要公司简介
  • NCR 公司
  • 亚马逊
  • 谷歌有限责任公司
  • PayPal
  • 维贝支付
  • NPCI 公司
  • PCI 伙伴
  • Paysafe公司
  • 塞伦斯
  • 华为技术有限公司
  • 示例 PDF 通过定性和定量分析展示了内容结构和信息的性质。

语音支付市场报告覆盖范围和交付成果

“语音支付市场规模和预测(2020-2030 年)”报告对以下领域进行了详细的市场分析:

  • 范围内所有主要细分市场的全球、区域和国家层面的市场规模和预测
  • 市场动态,如驱动因素、限制因素和关键机遇
  • 未来主要趋势
  • 详细的 PEST/波特五力分析和 SWOT 分析
  • 全球和区域市场分析涵盖关键市场趋势、主要参与者、法规和最新市场发展
  • 行业格局和竞争分析,涵盖市场集中度、热点图分析、知名参与者和最新发展
  • 详细的公司简介
Report Coverage
Report Coverage

Revenue forecast, Company Analysis, Industry landscape, Growth factors, and Trends

Segment Covered
Segment Covered

This text is related
to segments covered.

Regional Scope
Regional Scope

North America, Europe, Asia Pacific, Middle East & Africa, South & Central America

Country Scope
Country Scope

This text is related
to country scope.

Frequently Asked Questions


Which are the key players holding the major market share of the global voice-based payments market?

The key players holding majority shares in the global voice-based payments market are PayPal; NCR Corporation; NPCI; Google LLC; and Amazon.com, Inc.

What is the estimated market size for the global voice-based payments market in 2022?

The global voice-based payments market was estimated to be US$ 6.47 billion in 2022 and is expected to grow at a CAGR of 10.5 % during the forecast period 2023 - 2030.

What are the driving factors impacting the global voice-based payments market?

Preference for contactless payment solutions, advancements in Natural Language Processing (NLP) technology, and widespread use of smartphones and smart speakers are the major factors that propel the global voice-based payments market.

What is the incremental growth of the global voice-based payments market during the forecast period?

The incremental growth expected to be recorded for the global voice-based payments market during the forecast period is US$ 7.89 billion.

What are the future trends of the global voice-based payments market?

Increasing adoption by retail sector which is anticipated to play a significant role in the global voice-based payments market in the coming years.

What will be the market size of the global voice-based payments market by 2030?

The global voice-based payments market is expected to reach US$ 14.37 billion by 2030.

The List of Companies - Voice-Based Payments Market

  1. PayPal
  2. NCR Corporation
  3. NPCI
  4. Google LLC
  5. Amazon.com, Inc.
  6. Paysafe
  7. Huawei Technologies Co., Ltd.
  8. Vibepay
  9. Cerence Inc.
  10. PCI Pal

The Insight Partners performs research in 4 major stages: Data Collection & Secondary Research, Primary Research, Data Analysis and Data Triangulation & Final Review.

  1. Data Collection and Secondary Research:

As a market research and consulting firm operating from a decade, we have published and advised several client across the globe. First step for any study will start with an assessment of currently available data and insights from existing reports. Further, historical and current market information is collected from Investor Presentations, Annual Reports, SEC Filings, etc., and other information related to company’s performance and market positioning are gathered from Paid Databases (Factiva, Hoovers, and Reuters) and various other publications available in public domain.

Several associations trade associates, technical forums, institutes, societies and organization are accessed to gain technical as well as market related insights through their publications such as research papers, blogs and press releases related to the studies are referred to get cues about the market. Further, white papers, journals, magazines, and other news articles published in last 3 years are scrutinized and analyzed to understand the current market trends.

  1. Primary Research:

The primarily interview analysis comprise of data obtained from industry participants interview and answers to survey questions gathered by in-house primary team.

For primary research, interviews are conducted with industry experts/CEOs/Marketing Managers/VPs/Subject Matter Experts from both demand and supply side to get a 360-degree view of the market. The primary team conducts several interviews based on the complexity of the markets to understand the various market trends and dynamics which makes research more credible and precise.

A typical research interview fulfils the following functions:

  • Provides first-hand information on the market size, market trends, growth trends, competitive landscape, and outlook
  • Validates and strengthens in-house secondary research findings
  • Develops the analysis team’s expertise and market understanding

Primary research involves email interactions and telephone interviews for each market, category, segment, and sub-segment across geographies. The participants who typically take part in such a process include, but are not limited to:

  • Industry participants: VPs, business development managers, market intelligence managers and national sales managers
  • Outside experts: Valuation experts, research analysts and key opinion leaders specializing in the electronics and semiconductor industry.

Below is the breakup of our primary respondents by company, designation, and region:

Research Methodology

Once we receive the confirmation from primary research sources or primary respondents, we finalize the base year market estimation and forecast the data as per the macroeconomic and microeconomic factors assessed during data collection.

  1. Data Analysis:

Once data is validated through both secondary as well as primary respondents, we finalize the market estimations by hypothesis formulation and factor analysis at regional and country level.

  • Macro-Economic Factor Analysis:

We analyse macroeconomic indicators such the gross domestic product (GDP), increase in the demand for goods and services across industries, technological advancement, regional economic growth, governmental policies, the influence of COVID-19, PEST analysis, and other aspects. This analysis aids in setting benchmarks for various nations/regions and approximating market splits. Additionally, the general trend of the aforementioned components aid in determining the market's development possibilities.

  • Country Level Data:

Various factors that are especially aligned to the country are taken into account to determine the market size for a certain area and country, including the presence of vendors, such as headquarters and offices, the country's GDP, demand patterns, and industry growth. To comprehend the market dynamics for the nation, a number of growth variables, inhibitors, application areas, and current market trends are researched. The aforementioned elements aid in determining the country's overall market's growth potential.

  • Company Profile:

The “Table of Contents” is formulated by listing and analyzing more than 25 - 30 companies operating in the market ecosystem across geographies. However, we profile only 10 companies as a standard practice in our syndicate reports. These 10 companies comprise leading, emerging, and regional players. Nonetheless, our analysis is not restricted to the 10 listed companies, we also analyze other companies present in the market to develop a holistic view and understand the prevailing trends. The “Company Profiles” section in the report covers key facts, business description, products & services, financial information, SWOT analysis, and key developments. The financial information presented is extracted from the annual reports and official documents of the publicly listed companies. Upon collecting the information for the sections of respective companies, we verify them via various primary sources and then compile the data in respective company profiles. The company level information helps us in deriving the base number as well as in forecasting the market size.

  • Developing Base Number:

Aggregation of sales statistics (2020-2022) and macro-economic factor, and other secondary and primary research insights are utilized to arrive at base number and related market shares for 2022. The data gaps are identified in this step and relevant market data is analyzed, collected from paid primary interviews or databases. On finalizing the base year market size, forecasts are developed on the basis of macro-economic, industry and market growth factors and company level analysis.

  1. Data Triangulation and Final Review:

The market findings and base year market size calculations are validated from supply as well as demand side. Demand side validations are based on macro-economic factor analysis and benchmarks for respective regions and countries. In case of supply side validations, revenues of major companies are estimated (in case not available) based on industry benchmark, approximate number of employees, product portfolio, and primary interviews revenues are gathered. Further revenue from target product/service segment is assessed to avoid overshooting of market statistics. In case of heavy deviations between supply and demand side values, all thes steps are repeated to achieve synchronization.

We follow an iterative model, wherein we share our research findings with Subject Matter Experts (SME’s) and Key Opinion Leaders (KOLs) until consensus view of the market is not formulated – this model negates any drastic deviation in the opinions of experts. Only validated and universally acceptable research findings are quoted in our reports.

We have important check points that we use to validate our research findings – which we call – data triangulation, where we validate the information, we generate from secondary sources with primary interviews and then we re-validate with our internal data bases and Subject matter experts. This comprehensive model enables us to deliver high quality, reliable data in shortest possible time.

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